Printing issue with a HP Laser Jet 1012

I am unable to print to my laser jet from any application. If I restart the printer, I can print once, but then I am unable to print anything else unless I restart again.
When the QUE dialogue box appears, it says "Printing ‘Microsoft Word - Reserved.doc’. Below that it says "Opening printer connection". In the que box below (blue/white striped box) the status says printing, but nothing is printing. Eventually it will say stopped and where it used to say "Printing ‘Microsoft Word - Reserved.doc’. it will just say "Printer Ready".
When I click on the printer utility, my printer is not listed. And when I try to add it, the computer can not find it. Not sure if that is part of the problem.
Thanks!

Hi
I have a bit of the same problem. Many times the printer will print, but the output is gibberish to me. The older driver under Tiger gave me better choices to save toner. On ECONO I was able to get more than double the output of as stated in the guidelines from HP [2500 copies] I got +- 7,000.
They shouldn't have messed with a good thing, the drivers, as they worked great before.
The printer was not recognized automatically, and I have to reinstall Leopard [clean install each time] for a third time.
This will probably be my last upgrade.
Best, to all!

Similar Messages

Printing problems with my HP Laser jet M 1217 nfw MFP

Hello
We just changed internet providers and now the printer will not print with our laptops. We had no problems before and the 1217 is still the default printer.
The laptops are connecting fine but when we try to print we get an "error " message
My mother in law who lives here has her own HP printer and hers is working fine.
Thnaks

Hi,
Have you connected the printer to your new router?
If not, be sure to remove any existing device of the HP Laserjet Printer from Devices and Printers.
Next plug a temporary USB and follow the listed installation steps by selecting Wireless Conenction, you will be guided with the steps to reconfigure the wireless connection and reconfigure the device for your new network.
You may also use WPS if your router support a such, with no need for a temporary USB. you may check your router's documentation to check if it support the WPS (Wireless Protected Setup) wireless configuration option.
A step by step guide for both of the methods can be located by selecting your operating system, selecting Wireless Connection and following the Connect to the wireless network section:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02680484&lc=en&product=4075472&tmp...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I HAVE A MAC NETWORK WITH A HP LASER-JET AND EVERYTHING IS WORKING FINE. I ALSO HAVE A WINDOWS BASED MACHINE THAT I WOULD LIKE TO PRINT TO AS WELL. HOW CAN I ACCOMPLISH THIS?

I HAVE A MAC NETWORK WITH A HP1200 LASER-JET AND EVERYTHING IS WORKING FINE. THE PRINTER IS CONNECTED DIRECTLY WITH ONE OF MY MAC-MINI"S. I NOW HAVE A WINDOWS BASED PC AND WOULD LIKE TO PRINT TO IT AS WELL.. HOW CAN I DO THIS?

Make sure that you Printer Sharing enabled on the Mac Mini. System Preferences > Sharing > Printer Sharing
Do the same on the PC
On the PC, try downloading and installing Bonjour Print Services for Windows v2.0.2
Run the application on the PC to see if it will discover your printer and install the printer.

Mac Lion OS print driver for hp color laser jet 1600 & business inkjet 2200

I just brought a Macbook Air (13in) with the new OS Lion. I however have a HP Color Laserjet 1600 and Business Inkjet 2200 that I love, but can't find a printer driver for either. So, my questions are, does anyone know if:
1) there is going to be a mac lion os print driver for hp color laser jet 1600 & Business Inkjet 2200; or
2) is there another way to print to them (i.e., the 2200 uses HPA instead of PS and the 1600 uses PCL)?

Any suggestions re correct driver for windows 7 and HP 4600dn?

Auto adjustment of page orientation causes printing issues with documents that have a page width greater than its page height.

Hi,
Since an upgrade from Word 2003 to Word 2010, we are experiencing printing issues with certain
documents that have a page width greater than its page height.
In Word 2003, it was no problem to set the page width greater than the page height while setting the page orientation to "portrait".
In Word 2010, this seems impossible: despite leaving the page orientation to "portrait", if one changes the page width/height as stated,
Word 2010 automatically adjusts the orientation to "landscape". Resetting the orientation to "portrait" will flip the page's width/heigth settings.
This behaviour causes printing problems: the page prints out 90° rotated.
I do not believe this is a printer driver issue: I tried several different printer drivers, and all give the same (bad) result. Setting the printer driver's page orientation settings (before printing) makes no difference, as
Word 2010 seems to force the page orientation settings.
Inserting the documents 90° rotated is not an option, since it causes problems with the printing margins.
This is very annoying, since we have to print official documents of a municipality (driver's licences).
Is there a workaround for this issue?
Regards,
Laurent Grandgaignage
Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
Office 2010 program that you want to repair, and then click
Change.
4.
Click
Repair, and then click Continue. You might need to restart your computer after the repair is complete.
Step 2:
Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
In the
Start Search box, type the following text, and then press
ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
Open box, type the following text, and then press ENTER:
%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
Oldword.old, and then press ENTER.
f)
Close Windows Explorer.
How to troubleshoot print failures in Word 2010, Word 2007, and Word 2003
http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

Our software vendor tells to use FF 3.5.1. because of some printer issues with their web based program. How safe is it to work with FF 3.5.1 in 2012?

Thanks for the reply. I'll have a look at your solution.

Strange Printing Issue With New HP & Pages

Hello!
I have a very strange printing issue with a new HP printer. I have written pages documents heavy in Texts which are located within tables. The documents print fine on a Cannon and Epson printer and look great but when I print the document on my new HP Laserjet Pro 400 Colour M451nw some of the text on some rows come out of the printer looking like they are bold / slightly fuzzy. This only happens with some of the rows of text, not all of them. The font is the same in every row with the same format.
You can see this in the attached image. The first line (Thanks very much) has printed correctly but the subsequent lines look bold / slightly fuzzy.
After a lot of testing the only way I can resolve this is if I copy the content into a new pages document and only then it will print and look ok with the HP printer.
This must be a problem within my origional document. I would simply copy and paste everything into a new document however this would take a very, very long time (over 5 years of work producing teaching materials and over 100 documents and thousands of tables and formatting that cannot be copied and pasted).
Also, on other printers you can see the lines seperating each row of the table. These lines are not visible on the HP print outs, even when the table is copied into a new document.
Has anyone come accross an issue like this before? Is there a way I can fix this without creating a new document? Do I need to get a new another new printer (the 4th printer this week!)?
Any advise, wise words would be greatly apprechiated!
Thanks!

Sorry, Fruhulda. After 4 hours on the phone with Apple care they are taking this issue further themselves. It seems to be a problem with our pages document and the compatibility with certain drivers. We have still not gotton to the bottom of it and Apple are going to get back to me when they have an answer.
We also worked out that the issue only happens when you print via Ethrenet & USB. Printing via Wifi is ok and there are no quality issues.
Very Strange!

Duplex printing issues with landscape orientation

I have read through all of the previous questions, and can't seem to resolve my problem here.
I am using Acrobat 8 Professional (8.2.2). I have created a PDF from a Powerpoint presentation. I need to be able to send this to someone else and have them view it on screen with the correct orientation, and also duplex print it correctly, as all of our company printers default to duplex printing (to save paper). However, since the person who prints it is going to staple it in the upper left hand corner, it really needs to be duplexed to open along the left edge (the short edge of the paper).
When I first bring up the print screen the document has the incorrect orientation; i.e. it shows a thumbnail of an 8.5 x 11" page in portrait orientation, and my content is reduced in size to fit the 8.5 width. I think this is really the issue at hand--for some reason, even though the page is set up in Powerpoint as a 8.5x11 landscape oriented document, when it exports to the PDF format, that orientation doesn't hold.
Anyway, it seems that no matter what settings I try to adjust, it doesn't seem to work. I have toggled "Auto-Rotate and Center," I have toggled the duplex settings in the PDF document properties. I have toggled the duplex print settings on my printer driver between "Open to Left" and "Open to Top." None of it seems to make any difference in the final printout--basically what comes out of my printer is a document that is rotated to print out as if it was a portrait page, and is bound on the left edge (so each second page is printed upside down, when I am looking at it in landscape orientation).
The only work-arounds I can think of would be to rotate every other page in the PDF so that when it printed it printed correctly. However, then the PDF would not be readable on the screen. I could generate two separate versions of the PDF, one marked for print, and the other for viewing--but that is a real waste.
Does anyone have any suggestions here? I am looking for a way either to get the PDF software to "understand" that this document is a landscape document from the get-go (then it SHOULD work to duplex print correctly with the "Open to Left" setting), or maybe create a custom print setting for this document that allows me to rotate every other page as it is printed, but that doesn't rotate the pages on the screen.
I hope this is all clear...and that someone can offer some advice.
Thanks!
Melise
P.S. Just in case it makes any difference, I am running Windows XP Professional and am using the Microsoft Office 2007 software package. Because the company has multiple different printers throughout the company, I need a solution that will work without regards to the specific printer driver.

I am having the exact same issue. The setting of "Auto-Rotate and Center" has no affect.
Do I have to rotate the odd pages 180 so they are upside down in the PDF, but print correctly?
I am using Acrobat 9 Pro V. 9.3.3 in Win 7 Pro 64, to HP CP6015XH (colour laser).

Printing Issues with HP OfficeJet 100 and Windows 8.1

We use HP OfficeJet 100 mobile printers and have a printing issue.When we print the printer acts as if it is going to print and then prints one blank page.Printer will not print even though it is showing as default printer.Printer will just stop printing in the middle of a document, even in the middle of printing out a page. We are printing via the USB cableWe are using Windows 8.1We are connecting to laptopsWe have been using the HP mobile range of printers since 2004 and have only experienced these issues since we moved the laptops onto Windows 8/8.1 We have:Uninstalled and reinstalled the printer drivers – this fixed this issue for a short while and then it reappeared againCalled HP support and they directed us to the driver support page which had the latest print drivers, uninstalled and reinstalled drivers with them on the phone. This initially fixed the problem and then it returned a few days laterAfter trawling the support forums found directions to change the print processor to “WinPrint” – No effect as the processor was already on this settingDownloaded the HP diagnostic tool – HP Print and Scan Doctor – didn’t fix anything Any further help would be much appreciated.

Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
I would like to make some suggestions that may help. Let me know how it goes!
1. Check that Internet Explorer pop-up blockers are turned off before downloading the installer
Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
How to disable realtime scans
Try the install
3. Go to the start screen (you may also press the windows key + R to open the run box) and type %WINDIR% this should show the windows folder.
Click on the folder and scroll until you see files. Look for a filed named "HPWINS*.DAT" (the * is for a number that varies) remove this file and try the installation.
Try the install
Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Printing issue with DeskJet 6940

About every 20 pages or so, printing in portrait mode, the printer does a form feed after printing about 1 1/2" of text. It happens intermittently, and there is no apparent logic or pattern.
I have reinstalled the driver, changed the USB cord, but to no avail. My LaserJet CP3505 on the same computer does not exhibit this issue.
Using Windows XP with SP 3, Dell Dimension 3150 with 3.25 GB ram. It also happened with earlier XP versions, so its not an operating system upgrade problem.
It happens with B/W or color printing, always using 8 1/2 x 11 paper from the upper tray. It does not appear to happen when printing in two-sided mode.
I don't know what to try next! Does anyone have an idea?

I have an older HP non-wi-fi printer connected to my Apple Airport Express wireless router which includes a USB port. This makes the printer available with my wireless network which I've used for printing wirelessly with my former Apple PowerBook and now with my MacBook Pro for years. I'm now able to print from my iPhone and iPad as well.
You need to have the printer connected to a wireless router for your wi-fi network, or purchase a printer that is wi-fi capable and if you do that you might as well purchase an AirPrint compatible printer which doesn't require a wi-fi printing app purchased from the app store.

Hp laserjet printer 1300PCL 6/ Hp color laser jet 2605 software installation

please i want to install my window 8 laser jet printers

Hello emdee,
Your question would be better suited for this community. Please also click here for more information on the LaserJet 1300 printer series, and here for the color laserJet 2605 series.
I worked on behalf of HP.

HP Officejet 4500 Wireless Printing Issues with Online Maps & Financial Institutions

I have an HP Officejet 4500 Wireless printer that I have wireless connection to my HP G72 Laptop running Windows 7 (64 bit) with Internet Explorer 9. I am having trouble printing online maps from either Bing Maps or Google Maps. It seems the print jobs get stuck in the print que and always show an indefinite status of “Printing” in the que but never get printed.
I’ve tested my other applications including Office 2010 and all other jobs seem to print just fine. I do use the “Print” button located in each of the online Map sites (Bing, Google). This is when the jobs get stuck.
I do also have the HP Bing Bar installed with Smart Print. The Smart Print feature seems to work with the online maps just fine (seems I’ll just use it instead).
Another separate printing issue is that I can never get any of my online financial transactions to print from any of my online financial institutions with either the Internet 9 print features or the HP Bing Smart Print feature. I can never get those to print (have to wait for the PDF statements to be available).
Any ideas as to why I can print the maps or online financial transaction? I get no error messages either.

Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Printing issues with HP 310a All in One Printer

I have a new HP 310a. Looks good, fast on text printing, but features such as merged envelopes and printing letters on A5 stationery do not print correctly; nor in correct order. Photos print larger than they actually are and look like they need to be cropped. Anyone experiencing the same?
Photo tray has nothing to hold paper in place (except on sides); and when tray enters printer, the photo paper slips backwards and error message "out of paper" appears.
This is the last time I will buy an HP product

Hi there,
Welcome to the HP Forums!
I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please take a look through this guide. Streaks or Lines in the Printed Image.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Wireless Printing issues with HP Deskjet 2540

Hello everyone,
I am experiencing an issue with an HP Deskjet 2540 printer - it prints if I have connected it to a USB cable; however, it refuses to print if I try to print wirelessly.
I had initially solved this problem when I went to System Preferences > Printers and Scanners and noticed two Deskjet 2540 series icons in a window titled 'Printers'. I ended up removing one of these icons and set the other one as a default, which seemed to temporarily solve my problem. Now, I see two icons back in this 'Printers' menu and my printer refuses to print through my wireless connection.
My printer is connected to my internet connection so I don't think there is an issue here - I also have recently installed the software for this printer to make sure there was not some sort of driver issue; however, this does not seem to give me the permanent solution I am looking for.
Any Advice? My operating system is OS X Version 10.9.5

Hey @love2dance,
Welcome to the HP Support Forums! I understand you're having difficulty printing wirelessly with your HP Deskjet 2540 All-in-One Printer. I would like to assist you with this and may have some steps that will ensure you can print wirelessly from your Mac.
I recommend you start from scratch and re-do your printer install and wireless setup for best results.
Firstly, make doubly sure your printer is connected to your wireless network by doing the following:
Step one: Prepare for installationTo gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
Make sure that you have the following requirements before you begin:
Network name: The network name is the SSID (Service Set Identifier).
WEP key or WPA security passphrase
A computer that is connected to the wireless network.
Internet access. HP recommends broadband Internet access such as cable or DSL.
Your wireless-capable HP product. Place it close to the computer during the installation procedure.
A USB cable (used only during installation).
Administrator privileges or password
Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.
Exit all applications running on your computer.
Source
Secondly, prepare your Mac by removing any existing printers added:
Choose System Preferences from the Apple menu.
Choose Print & Scan from the View menu.
Click the "-" (Remove printer) button.
Next, click here to download and install your printer's software. As you work your way through the setup, follow the prompts to convert your usb install to wireless. With this setup completed successfully your wireless printing capability should be restored.
One way to preserve this wireless connection is to make sure your wireless mode/router is left on continually. If at anytime your network connection is lost, reconnecting your printer will mean that it's being assigned a new IP address. The significance here is that your Mac will be looking to connect with the printer at an IP address that is no longer applicable.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

[Applet]Printing issue with pdf files on Xerox 4595

Greetings !!
I'm trying to print to a Xerox 4595 printer from a Windows XP station (limited account) using a Java Web Applet.
This applet generates pdf files which have to be printed.
The Xerox 4595 uses a printing queue that is detected by the Applet.
The problem is the following: usually when printing a simple local file from this computer there is a box that asks you your login to let you create a job and then print.
When using the Java Applet, there is no way to have this print box displayed. We have the Java Print Dialog but once clicked on "Print" there is no box displayed to pass the login to the printer and let us print.
Is anyone already worked with Xerox 4595 and experienced such issue ?
How can I, using the Java language and modify the Applet, ask the printer to send me the dialog box asking for the login ? Without this login no jobs are accepted and we can't print the generated pdf files.
I looked on the printer queue settings and it seems that the Xerox uses the IPP to communicate with the local computers in the office.
The server from which the Applet is used is a openSuSE Linux Web server (apache2)
How come using Linux workstations any pdf files are printed (on shared printers such HP laserjet) and under windows there is jammed characters and sheet feed instead ?

A lot can depend upon which app your are using on your tablet device, the same applies to computer programs but apps are much worse.
Which app are you using?
I would try the free Adobe Mobile Reader. This product seems to support more features than other apps.
There could even be issues with the type of tablet you are using. The Apple line may work better then Android devices since there is QA check and approval by Apple.
Another factor is the how the PDF was created.
How well are the maps displayed on your laptop or desktop? Try different values of zoom.

Printing issue with a HP Laser Jet 1012

Similar Messages

Maybe you are looking for