Printing Issues with HP Officejet J4580

Howdy
I can not print to my HP Officejet J4580. The printer itself does work as I have run a test on it.
Any data I send appears on the print queue, but that is all. Nothing happens on the printer end. Also, when attempting to scan, using Preview or PDF Pen, no joy either.

Thanks Klaus
I tried that but no joy. Data actually arrives at the print queue and then disappears, as if the job has been completed. However, nothing happens.

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Hello there Lawrence, Welcome to the Forums! I hope you enjoy your experience
I noticed your post about the troubles you are running into when you attempt to install your OJ 6100 printer on your Windows 8.1 laptop. I read all of your attempts and seen you have tried several methods to try and get the installation to complete successfully.
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Internet Explorer Pop-up Blocker: How do I turn off Pop-up Blocker?
Try to install
2. If you're running McAfee Live Safe or any other firewall, please temporarily disable the "real time scanning".
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Enjoy your Monday!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01619067&lc=en&dlc=en&cc=us&product=3857218#N46...
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Sysadmin Gemeentebestuur Stabroek, Belgium

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these steps to test this issue
Step 1: Repair Office 2010
1.
Click
Start, and then click Control Panel.
2.
Click
Programs and Features.
3.
Click the
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Change.
4.
Click
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Rename the global template (Normal.dotm)Follow the steps for the operating system that you are using:
Windows Vista and Windows 7
a)
Exit Word 2010
b)
Click
Start.
c)
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ENTER:
1.
%userprofile%\appdata\roaming\microsoft\templates
d)
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e)
Type
Oldword.old, and then press ENTER.
Microsoft Windows XP
a)
Exit Word 2010
b)
Click
Start, and then click Run.
c)
In the
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%userprofile%\Application Data\Microsoft\Templates
d)
Right-click
Normal.dotm, and then click Rename.
e)
Type
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f)
Close Windows Explorer.
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http://support.microsoft.com/kb/826845
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
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Sincerely
William Zhou CHNPlease remember to mark the replies as answers if they help and unmark them if they provide no help.

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Hi,
Please use the following tips/instructions to fix:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&lc=en&dlc=en
Good luck.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Deleting the fax printer associated with this device to allows correct printing is not an acceptable alternative for me.
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dec9 wrote:
Or: you can go into windows and select a default printer or then the one you use to print with in PS. Then when you are ready to print in PS select the printer. See if that works.
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Hi everyone,
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Message was edited by: phl00

OK, so enough software is available (or will so been available) for me to start posting these types of workarounds (and getting more of you up and running). And remember, what I am about to tell you is NOT supported by HP, so if you run into problems doing this do NOT call customer support. I am posting this stuff here to try to help out the community. I will stop posting if this gets abused (even once).
If you have an HP OfficeJet 7310 or 7210 printer, go to HP.com/support, tell it you have a 7410, and download the installer (follow my instructions on the [Beta Announcement|http://discussions.apple.com/thread.jspa?threadID=1252889&tstart=0 ] thread if you need more details.
Now follow these instructions:
Step 1: Run the installer, and follow the onscreen prompts.
Step 2: When the screen comes up to select your printer, check the box my printer isn't listed and continue.
Step 3: On the next screen select the OfficeJet 7400 Series and continue.
Step 4: Select the type of connectivity to your device.
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Step 7: Go into the Print & Fax System Preference and manually add your print queue.
Step 8: Go into the Print & Fax System Preference and manually add your fax queue.
Step 9: Start using your device.
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2) If you did not previously set up a station ID for the fax, one will not be set.
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4) Good question, if you run into any other issues post them here, I may have forgotten something.
WARNING! WARNING! WARNING!
Please install the final drivers when they come out, and preferable the beta drivers too for your device too! Just because things are working for you does not mean that this configuration is supported (its not) or that there aren't any known problems (there may be, we certainly don't test it) so please take caution and update when possible.
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Andrew

Printing duplex with HP Officejet Pro 8600 causes windows 7 OS to shut down/restart

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Yes, the updated USB 3.0 driver corrects the issue and should be installed.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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Hi @NYSWDA
I would be happy to help you with your officejet 8500. I understand the print quality is currently poor despite your efforts thus far. Please use the following document to troubleshoot the issue; Fixing Print Quality Problems for the HP Officejet Pro 8500A e-All-in-One Printer Series.
If you reach Solution seven and the issue persists, please call us, we will have in and out of warranty options available; If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Printing issue with DeskJet 6940

About every 20 pages or so, printing in portrait mode, the printer does a form feed after printing about 1 1/2" of text. It happens intermittently, and there is no apparent logic or pattern.
I have reinstalled the driver, changed the USB cord, but to no avail. My LaserJet CP3505 on the same computer does not exhibit this issue.
Using Windows XP with SP 3, Dell Dimension 3150 with 3.25 GB ram. It also happened with earlier XP versions, so its not an operating system upgrade problem.
It happens with B/W or color printing, always using 8 1/2 x 11 paper from the upper tray. It does not appear to happen when printing in two-sided mode.
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I have an older HP non-wi-fi printer connected to my Apple Airport Express wireless router which includes a USB port. This makes the printer available with my wireless network which I've used for printing wirelessly with my former Apple PowerBook and now with my MacBook Pro for years. I'm now able to print from my iPhone and iPad as well.
You need to have the printer connected to a wireless router for your wi-fi network, or purchase a printer that is wi-fi capable and if you do that you might as well purchase an AirPrint compatible printer which doesn't require a wi-fi printing app purchased from the app store.

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Hi there,
Welcome to the HP Forums!
I understand that your HP F380 has stopped printing in color, and I am happy to help you with this printing issue!
For further assistance, I will need to know the following:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies by itself.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please take a look through this guide. Streaks or Lines in the Printed Image.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Wireless Printing issues with HP Deskjet 2540

Hello everyone,
I am experiencing an issue with an HP Deskjet 2540 printer - it prints if I have connected it to a USB cable; however, it refuses to print if I try to print wirelessly.
I had initially solved this problem when I went to System Preferences > Printers and Scanners and noticed two Deskjet 2540 series icons in a window titled 'Printers'. I ended up removing one of these icons and set the other one as a default, which seemed to temporarily solve my problem. Now, I see two icons back in this 'Printers' menu and my printer refuses to print through my wireless connection.
My printer is connected to my internet connection so I don't think there is an issue here - I also have recently installed the software for this printer to make sure there was not some sort of driver issue; however, this does not seem to give me the permanent solution I am looking for.
Any Advice? My operating system is OS X Version 10.9.5

Hey @love2dance,
Welcome to the HP Support Forums! I understand you're having difficulty printing wirelessly with your HP Deskjet 2540 All-in-One Printer. I would like to assist you with this and may have some steps that will ensure you can print wirelessly from your Mac.
I recommend you start from scratch and re-do your printer install and wireless setup for best results.
Firstly, make doubly sure your printer is connected to your wireless network by doing the following:
Step one: Prepare for installationTo gather your network name (SSID) and password (WEP key or WPA passphrase), you can ask the person who originally set up your network, see the documentation that came with the router, or contact the manufacturer. HP cannot set up or change the network SSID or the password.
Make sure that you have the following requirements before you begin:
Network name: The network name is the SSID (Service Set Identifier).
WEP key or WPA security passphrase
A computer that is connected to the wireless network.
Internet access. HP recommends broadband Internet access such as cable or DSL.
Your wireless-capable HP product. Place it close to the computer during the installation procedure.
A USB cable (used only during installation).
Administrator privileges or password
Make sure the product, access point, and computer are all on, and that the computer is connecting to the wireless network.
Connect the USB Cable to the rear port of the HP product and to any USB port on the computer.
Exit all applications running on your computer.
Source
Secondly, prepare your Mac by removing any existing printers added:
Choose System Preferences from the Apple menu.
Choose Print & Scan from the View menu.
Click the "-" (Remove printer) button.
Next, click here to download and install your printer's software. As you work your way through the setup, follow the prompts to convert your usb install to wireless. With this setup completed successfully your wireless printing capability should be restored.
One way to preserve this wireless connection is to make sure your wireless mode/router is left on continually. If at anytime your network connection is lost, reconnecting your printer will mean that it's being assigned a new IP address. The significance here is that your Mac will be looking to connect with the printer at an IP address that is no longer applicable.
Please let me know the result of your troubleshooting by responding to this post. Best of luck!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Printing Issues with HP Officejet J4580

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