Printing letters to customers of marketing target group or campaign

Hello everyone,
We have a need to print letters to customers from a marketing target group or campaign.  (SAP CRM 7)
The problem is that we can only see an option in application to send a Mail/SMS/Fax to the customer (with an already prepared mail form), but we just can't find a letter/print channel option.
Can it be that this basic option does not exist in the application ?
If it does not exist u2013 How can we send letters to the customers from a target group/campaign ?
We'll appreciate any help,
Best Regards,
Nitzan.

Hi,
I don't know if you found an answer already to your question but we had a similar issue.
In CRM 7.0 direct mailing is no longer supported. 
The only solution is to either develop a specific enhancement based on mail forms (find a good CRM developper) or alternatively generate a file that you would then send to an external mailing house.
It seems that smaller customers try to do the mailing themselves but larger customers with higher volumes nearly allways use a mailing house.
regards
Tim

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