Printing Multiple Letters on dunning wizard

Hi,
I have created letter one for a customer who had an invoice o/s within 30 days and this then updated the BP master data as expected. I then changed my system date advancing 60 days and I expected letter two to be created but this customer didn't show on the recommendations report.
I have Letter one set to 30 days and letter two set to 60. What I am asking is at what point is the second letter and so on created?
Help Please
thanks
Mark

HIII MARK
Check this link
Dunning Letters Confusion
https://wiki.sdn.sap.com/wiki/display/SSC/Dunning
regards RIYAZ
Edited by: Mohammed Riyaz on Feb 10, 2009 5:35 PM

Similar Messages

How to print multiple mail forms in a single run?

How can multiple, personalized letters be printed out from SAP CRM 7.0?
Business requirement:
When for example entrance tickets for a trade fair are sent to a group
of customers, the accompanying letters are to be printed out of the CRM
system.
In SAP CRM 5.0 this was done by creating a marketing campaign, linking
a target group & assigning a mail form to it.
By selecting the communication medium "Printer" it was possible to
print multiple letters in one run and send these documents by mail (not e-mail).
The quantities of letters that have to be sent are too small to
outsource the job to an external service provider (e.g. a printing house).
In the latest version of SAP CRM the communication medium "Printer" is
however no longer available in marketing campaigns.
Does anyone know how this requirement can be met in SAP CRM 7.0?
Thanks in advance for your reply,

Thanks for your reaction.
We considered working this way, but the idea was dropped because the quantities of letters that have to be sent are too large (several hundreds) & also because no follow-up of these activities is needed.

Multiple letters to be printed in single run

Hi,
I have a requirement, where in on the given input date, I need to fetch all payments made back to customer (refund) and then a letter intimating each one of them about the refund made by the co. will be sent.
From the date I can fetch all the required details for the letter to be printed for each customer, but in sap script I have never come across a case where in, in a single run (with date) multiple letters are created in spool.
I have developed many scripts where in a single execution provides single letter. or user uses the script program multiple times, but in the above payment case nos. can exceed into thousands so multiple runs of the script program for each customer is actually not feasible.
Request to provide a solution for the situation.
Regards

Hi Navin,
Try implementing follownig logic.
After collecting all details in the internal table.
loop at itab.
at new customer.
open_form.
endat.
start_form. 1
write_form. 1
end_form.   1
start_form. 2
write_form. 2
end_form.   2
at end of customer.
close_Form.
endat.
endloop.
And it should work in the scenario mentioned. I believe this will create individual spool request for each customer.
Hope that helps.
Regards
Kapadia
***Assigning points is the way to say thanks in SDN.***
Message was edited by:
        Mr Kapadia

Dunning wizard print layout issue.

Hi every one
I need some help regarding the dunning wizard layout. Iu2019m having an issue where the last line in layout duplicates itself 4-6 times. The weird thing is that first lines are fine but only the last one that does it.
Kind regards
Søren

Hi
I solved the problem. But the issue was when i ran the dunning wizard the layouts messed up. For example if I had a dunning letter with 3 lines (overdue documents). The last line would copy itself 4-6 times (it would show the last document 4-6times so the total lines in the dunning letter would be 7-9 lines). But I solve the issue. Somehow the attention person (which I got from the contact persons (ocrp) and not from the document contact person (oinv) ) did the issue. When i switch it to the oinv the issue was gone.
kind regards
Søren
Edited by: Bundgaard Søren Hollænder on Jan 26, 2009 9:56 AM

Dunning wizard print layout

hi there
i am interested in the dunning wizard to modify it in order to bring me the results from the OCQG table
to be more specific, i have modified the Dunning All printout but i cannot bring the property name of the customer that exists in the Properties tab(it is checked)
do you have any idea how can i bring this data to the prinout?
thanks in advance
Vasilis

Hi Vasilis,
Property tab info is too hard to be available to PLD. The link is too weak because there are 64 individual fields to represent each property.
Thanks,
Gordon

Dunning Wizard Printouts

Hi experts,
I am running the Dunning Wizard and when I click on print preview after highlighting a certain Business Partner line, it is giving me the preview on several pages. I think that it is giving me all the invoices of all the business partners, but with the address of the Business Partner I highlight.
What settings should I have in order to print the dunning letters for each business partner separately please?
Thanks,
vankri

Hello ...
In theory the condition should open claim since Gestion -> Definitions -> Business Partner -> Terms of Reclamation
In the condition of claim should mark the check method of claim with the option A letter by SN
I hope it will help,
Best regards
Edited by: Paul Ponce on Dec 13, 2009 6:25 PM

Dunning Wizard error message

Dear All,
I have an error message with the Dunning Wizard, and cannot print any of the Dunning Letters. The error message is: 'Invalid variable number (RPT -6300) (Field F_136) Variable '452' I have already deleted this field from the layouts, but it didn't help. I have switched back the default layout forms to the predefinied 'System' types, but the error message is still there. Do you have any idea on that issue?
Thank you, Balazs

If you never deleted any fields from system PLD when you edited your PLD, it might be application error.
Thanks,
Gordon

Dunning wizard

Hi all,
I'm starting to use Dunning Wizard and I'm having a problem in step 5 (Recomendation Report).
In Dunning Term and in Dunning Letter Method i want "One letter per BP". Also I have selected "Apply Letter Template by Highest Level ". In Dunning Levels, I have 3 Letter templates.
I'm testing only with two costumers.
When I reach step 5 I have costumer1 with 3 Invoices and Costumer2 with 1 invoice.
I want to use Letter number 2 in both costumers. In Costumer1 I enter 2 Print Preview and no problem. Letter number 2 is printed.
In costumer2 i also enter 2 but in Print Preview letter number 1 is printed. I want letter number 2.
If the costumer has more than 1 document what I enter in the Level field is what I get in Print Preview. If the costumer has only 1 document what I enter in Level field is ignored and always letter number 1 is printed.
I think that it's not correct.
Does anybody now some workaround?
Best Regards,
Augusto Sila

Hi Gordon,
Thank you for your answer.
I don't understand this logic.
In costumer1 I have 3 Invoices and the highest level is 1. If I change to 2, this indicates that I want to print the Letter number 2, SAP B1 changes this to the Highest Level and prints letter number 2.
In costumer2 I also want to print letter number 2 but SAP B1 doesn't let me because I only have 1 document. I think this isn't correct.
I want to print letter number 2 for costumer2.
Regards,
Augusto Silva

Dunning wizard - Finance charge

Hello,
I ran the dunning wizard and printed out the dunning letter. Even though the interest is being calculated correctly [TtlopnIntr column in DWZ2 table], it does not update the BP Account Balance. Also when printing out the report, the Amount Due column in the report shows the open sum and not open sum + interest. At the BP level, I have activated the Include Interest checkbox and put in the bank interest percentages.
Could you please advise ASAP.
OR
If there is any other way to handle finance charges, please advise.
Thanks & Regards,
Bhavita
Edited by: Darius Heydarian on Mar 26, 2008 5:22 PM

Bhavita,
I'm running into the same problem also. Check out SAP note 1059948.
Symptom
When using the Dunning Wizard there has been an interest and a fee per letter defined. However, after running the wizard and printing the dunning letter with interest and a fee added to the total, it is not possible to find this balance in the business partner balance.
Other terms
business partner balance, journal entry, credit, debit, missing information, dunning level
Reason and Prerequisites
SAP Business One Functionality
A Dunning Letter has successfully been created and printed with an interest, a fee or both.
Solution
The interest/fee that is printed on the Dunning Letter will not make an entry on any account. It is only printed. If the interest/fee is paid, it should be recorded manually in the system. This is a system definition.
I have 30K plus customers - 500 of which have overdue amounts... am I supposed to manually create journal entries for all customers now? This is the dumbest thing I have ever seen in any software program ever! Don't make it look like you support a business process in a software solution when you don't. I have no idea how I'm going to try and explain this one to my customer...

Dunning Wizard Layout

Hello!
This problem have been buggering me for a while. At my company we have recently started remaking all of our print layouts for the company and since we are using v8.8 we are using crystal reports. Now this works good for regular documents (such as invoices orders etc) but i cant get it to work with the Dunning Wizard. Regularly i use the DocKey@ token to retrive what document to show but the dunning wizard doesnt seem to recognize it.
Any ideas what other token it may be? or any other solution maybe`
Edit: to clarify, what i need to know is, if anyone have made their own Dunning letter layout in SAPB1 and if so, how did you get the dunningwizard to recognize the "key" from SAP?
Regards Mikael
Edited by: Mikael Gullberg on Apr 16, 2010 3:38 PM

Hi
I solved the problem. But the issue was when i ran the dunning wizard the layouts messed up. For example if I had a dunning letter with 3 lines (overdue documents). The last line would copy itself 4-6 times (it would show the last document 4-6times so the total lines in the dunning letter would be 7-9 lines). But I solve the issue. Somehow the attention person (which I got from the contact persons (ocrp) and not from the document contact person (oinv) ) did the issue. When i switch it to the oinv the issue was gone.
kind regards
Søren
Edited by: Bundgaard Søren Hollænder on Jan 26, 2009 9:56 AM

Dunning Wizard "To" Date

Currently the Dunning wizard has no "To" Date. Dunning is calculated to "Today's" Date. With a separate "To" Date, it would be possible to run the Dunning Wizard on a different date, than the date up to which you wish to Dunn. (This could for instance also influence total interest calculation)

What is the business case that you will need "To" date to simulate the dunning letter? Do you want them to be pre-printed in order to save anything?
Thanks,
Gordon

Overdue invoice not included in Dunning Wizard

Some overdue invoices are not being presented in the dunning wizard results even though all criteria appear to have been met. (version 8.82). For a selected business partner and invoice, the Block Dunning is set to "No" on the business partner and the invoice (INV6). The invoice due date is 2/10/13. We only have one dunning level that has 30/60/90 days. For this customer, all other invoices come up except this invoice. The last dunning run was 7/2/2013.
Any ideas of things to look for?
Thanks.
Alan

Hi Gordon, According to SAP documentation the requirements are:
1) Dunning definitions have to be set in the database
2) Business Partner Master Data and in the A/R Invoice -> Logistics tab, the Block Dunning Letters option is not ticked
3) A/R Invoice meets the criteria specified in the Steps 2, 3 and 4 of the Dunning Wizard function
4) A/R Invoice meets the ‘Dunning Level’ criteria specified in the Dunning Term window
I have double checked and all these requirements have been met. The invoice still isn't showing. Is there a query that will replicate what SAP is doing?

Print multiple sections in report

How do I print multiple sections in a report?
For example, if I have 5 select statements in my data section and want to print them seperately, one after the other, how would I do that?
I do not want to merge the data together. I want it to be like 5 reports concatenated together.
Query1 Title
Query1Results
Query2 Title
Query2Results
... etc ...

What you need to do is create a new main frame for each query. The easy way that use to do this is create the section of the report and let the wizard create the frames for me. Then I move them around to make the section look the way I want it to. Then I open a new report. This one I'll build it using the second query. Then again use the wizard to setup the frames. Then you'll select the main frame from the second report using the frame selet button copy it and paste the layout into the first report. You will want to paste it under the first section. A little trick here is to first draw a small line right above where you want the second section. The paste the second section. This will make sure the the second section is close to where you want it. If you do not do this Reports will put it on top of the first section a lot of times. You'll have to recreate the data model again, but that is easier then setting up all the framing on a complex layout. Then repete the second report step until you have done all the queries or sections you want.
I hope that helps,
Tom

Laserjet 5000 with windows 7 driver cannot print multiple copies unless disabling mopier

Customer has Laserjet 5000 that they have been using for approx 5 years. It is connected to one computer with the standard parallel cable and the driver is using lpt1. It is used mainly to print word documents and a multi page publisher document. The computer used to be a windows xp computer and all worked well with the PCL6 driver and that is the only driver that was used
They just bought a new Windows 7 32 bit computer and now it has lost some of the functionality.
The first driver that was loaded was the driver that Windows 7 used after you use the windows update button that you get during the add printer wizard. I think it was the pcl 5 driver as that is the driver that the computer will install if you remove the printer and then restart the computer. Using this driver, when you choose to print more than one page or multiple copies, it will just print the first page or copy and there will not be any errors displayed.
I have since downloaded the PCL6 driver, PS driver and PCL5 driver from HP's website and tried all of them.
The PS driver will print more than one page, but when it gets to about the 4th page the printer prints out an error page. The error is PCL XL error, Subsystem: Kernel, Error: Unsupported protocol, Operator 0x0, Position:0
The PCl 6 driver will print the same error page and not print any print jobs, even if it is just a single page, single copy job.
The pcl 5 driver prints one page and then stops printing, no errors.
When I disable the mopier under device settings, the pcl5 driver will print everything just fine. Only problem is, it will not collate. The collate checkbox is available and checked when we try the multiple page multiple copy publisher document, but it just prints out as if we do not have collate checked. If we could get collation to work, than we are good to go.
I have not tried the PS driver with the mopier disabled.
The PCL6 driver stills returns the pcl xl error with the mopier disabled.
The printer does not have any extra memory, just the 4 mb standard that came with the printer. I am wondering if this is a memory issue triggered by Windows 7and I just need to get more memory for the printer. (Computer has 4 gb of memory)
Anybody else have a similar issue and got theirs fixed?
Thanks in advance.

Hi jnickelsen,
I understand the printer won't print multiple copies.
Thank you for your reply.
I will be happy to help you with this.
This printer doesn't have the Mopier settings.
What drivers are you using?
Did you download the drivers or are you using the Windows preinstalled drivers?
If you are using the Windows preinstalled drivers then I would download the latest drivers. Here is the URL for the HP LaserJet Full Feature Software and Driver.
I would download and run the Print and Scan Doctor since it might resolve the issue automatically.
Find and Fix Common Printer Problems Using HP Diagnostic Tools for Windows.
Hope this helps.
Thank you for posting on the HP Forums. Have a great day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Error with Dunning Wizards

Hi
I am using SAP B1 8.8 PL15,
When i use Dunning Wizards, system is not allow me future DueDate and
ERROR: Future Posting Date is not allowed [Message 60014-19]
for postding date am usning past date range and
am reqd future due date
any one else have this error?
is it BUG?
Nilesh Shah

Hi,
Dunning is used to create and send letters to customers that have not paid their debts within a given time range and to remind them of their overdue payments.
In this case the due date selected would be past overdue.
I tested the dunning wizard and in Step 4, the posting date and the due date cannot be after the dunning date appearing in the step 2.
Kind Regards,
Jitin
SAP Business One Forum Team

Printing Multiple Letters on dunning wizard

Similar Messages

Maybe you are looking for