Printing my online bill?

It has always been a challenge to print all or part of my online bill.  Now when I click on "View & Print Bill", it will download to Adobe, as it always has, but all I get is one blank page.  This is NOT an Adobe issue - ALL of my other PDF files print just fine.  It is NOT a Windows issue, as I have no problem printing anything from any type file.
  Therefore it must be a Verizon Wireless issue.  It seems I'm not alone with this complaint.  PLEASE Verizon Wireless - fix this glitch.  I need to print certain pages from my bill for reimbursement -   If this isn't corrected soon, I will go back to asking for a hard copy statement to be mailed to me again even though I thought Verizon was trying to save paper!!! 

Hopefully, you will get this worked out as I have NOT had any problems downloading/printing my online bill.
Have you tried it from another computer/browser? I have no problem performing this task with Google Chrome, but have seen other people report problems with IE.

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    Message was edited by: Admin Moderator

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    Solved!
    Go to Solution.

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  • Problem setting up online billing.

    I've been trying to set up online billing, but when I enter my 'phone number a message appears telling me to enter my whole number. I presume the problem is I have a 5 digit number - is there any way around this?
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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  • Still unable to access online billing and no respo...

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    I am having problems viewing my online account - for the the last two weeks I have been unable to view any of my details - the webpage says "thankyou for registering blah blah your billing details will be available in 3 days"
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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