Printing of normal word document written in black it is coming with plain paper

I m using Hp office jet 6000, recently I have changed its ink from original store. Unfortunately when I print normal word document written in black it is coming with plain paper, however when I order a print in a mixed color the other colors appear in the paper but still the black is not coming. So I would like to ask what might be the problem and how can I fix it?
Regards,

Hi,
Please check the vent first and re-seat the cartridge.
Regards.
BH
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Hello Dwan2,
Welcome to the HP Forums.
I see that you are attempting to print just in black ink.
Here is a screen shot that I think will help you with this issue.
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Message was edited by:
Karine
Message was edited by:
Karine

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Hi @nish123 , and welcome to the HP Forums!
I understand you're having issues printing, I'd like to help!
I have a couple of questions before we get started:
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In the meantime, I'd recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Printing of normal word document written in black it is coming with plain paper

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