Printing on Custom size paper

I just purchased a HP Photosmart 7515 and I am trying to print on a paper 5 x 6.5 inches. I am doing this document in Word and I have the page set up in word correctly, but when I go to print the printer acts as if I have paper that is letter size (8.5 x 11in). When I go into the printer's properties and try to choose the paper size I get a drop down menu of several sizes, but not an option to do a custom size. Is it even possible to print on a custom sized paper or do I need to return the printer? If you know how to do it please let me know. Thank you.

Hi,
I afraid the printer does not support using a custom paper sizes.
An alternative driver as the C310 is likely to fail as a such is not supported by the firmware.
You may find the printer specification below, as you may see any custom media size paper is not listed as supported within the Paper-handling specifications, I afraid a such is not supported for your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03312222&tmp_track_link=ot_faqs/top_issues/en_u...
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper. I would like to have a custom size to work with a card making program.

Can you help me out?
I have an HP Officejet Pro 8600 N911a
When I try to print to a custom print size (2.75" x 6" in my case), I get the same error everyone else is reporting: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job."
I am currently trying to print using Microsoft Word for Mac 2011 version 14.4.5, but I have the same problem with printing from Adobe Reader 9.8.5 or Preview 8.0.
I am running OS X Yosemite 10.10.
My printer's firmware is "up to date" as of 28-Aug-2014.
This is what I did:
1. Open System Preferences from the Apple menu.
2. Click on the Printers & Scanners icon.
3. Click on the + sign under the list of printers to add a printer
4. Click on IP
5. Enter my IP address in the Address field (verified as "valid and complete host name or address")
6. Ignore Protocol field (default is Line Printer Daemon - LPD)
7. Ignore Queue field (default is blank for default queue)
8. Ignore Name field (default is IP address)
9. Ignore Location field (default is blank)
10. Under the Use dropdown menu, I select "Select Software"
11. HP Deskjet 9800 is not an option.
I searched for 9800, but there is no HP printer with that number in the options.
I tried selecting "HP DeskJet 980C - Gutenprint v5.2.3" to see if that would work, but I received the same error message as above. I tried selecting other random HP printers, but so far I've had no luck.
I've been googling about for a way to manually add a printer driver to this "Select Software" list, but I've found nothing (apparently, no one else wants to do this). I did not find a driver download for the HP DeskJet 9800 for OS X Yosemite 10.10 on the Drivers & Software section of the hp.com website.
Additional details on settings for Microsoft Word for Mac 2011 version 14.4.5:
Selected File > Page Setup from menu
Under the Paper Size drop down menu, I selected manage custom size.
- Click + to add a paper size
- Enter "2.75" in width and "6 in" height in the paper size fields.
- Enter "0 in" as the User Defined Non-Printable Area for top, left, right and bottom.
- Double-clicked Untiled in the custom size list and rename the size as Receipt
- Click OK to return to the Page Setup dialog box
Under Settings: Page Attributes:
- Format for "HP Officejet Pro 8600"
- Paper size: Receipt
- Orientation: "tall/portrait"
- Scale: 100%
- Click OK
Select Format > Document and set all page margins to 0.25"
Thank you.

Printing custom size paper

I'm trying to print (via mailmerge from MS Word) name badge stock that is 4" wide and 14" long. When I try to print a file of 12 sheets, the printer takes about a minute between sheets. I've tried to find out why it won't print consecutively and the closest relevant info I've found is that there is some default in the printer causing it to go through some type of recycle. I've entered the custom paper size in the Word paper settings, but this does not solve the problem. I had an older HP laserprinter that worked find cranking out these quickly, but it died. Any ideas how to solve this?

Hi,
Unfortunately the driver that comes with the Officejet 8600 does not have the customer option. Try the workaround I listed below. This is how I was able to print on custom size media on my Officejet 8600. This is not a supported workaround but I do know that it works at least for my unit.
Download the Photosmart C310a software package using the link below
http://h10025.www1.hp.com/ewfrf/wc/product?cc=us&lc=en&product=4231205
Double click the downloaded file and follow the onscreen instructions until you see the window where it is asking you how you want to connect your printer to the computer
Select “Direct Connection using USB” and then Click Next
Place a checkmark on the option “If you were unable to connect…” and then click Next. Follow the on screen instructions to complete the install.
Set your printer drivers to use the C310a driver by following the steps below
Click Start (or Windows Orb) and then Click Control Panel
Click Devices and Printers and then right click on your printer’s icon
Click on Printer Properties and then Click on the Advanced tab
On the drop down menu for Driver, select the Photosmart C310a from the list
Click Apply and then Ok.
Print from your software application
Open the document or photo you would like to print
Click File and then Print (these steps depends on the software you are using)
Click Properties, Click the Features tab, Click the drop down box for Paper size and then Click custom
Enter the dimensions of the media you would like to use. Enter a name for this custom media and then click the Save button. Click OK to continue
Continue to print the photo or document
Binary_Zen (worked at HP )
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Please mark Accept As Solution if it solves your problem

Officejet Pro 8500A - unable to print on odd-size paper

After a couple of hours of frustration, I have decided that I an unable to print on odd-sized paper on our brand new HP printer! On an older string in this user forum, one suggestion was to make a paper cut-out from regular sized paper to put on top of an envelope to "fool" the printer into thinking it was using standard sized paper. I am trying to print odd-sized wedding invitations, and in order to to do this, I wouldn't be able to use the paper guides intended to keep the smaller paper in the middle.
Another suggestion would be to create a "custom size" paper in the printer properties, which doesn't seem to be possible in Windows XP as far as I can see.
My card-stock paper measures 4 3/4" x 6 7/8" Neither 5 x 7" nor 4 x 6" will work and I have tried numerous others, such as Janpanese postcard, Index card 4 x 6, etc.
Any suggestions? This is frustrating enough to look at other namebrand printers next time, but I guess I'm stuck with this one for a while!

Hello @drlogan0,
Welcome to the HP forums.
I understand that you are encountering problems with getting your Officejet pro 8500A onto your new wireless network.
I would like to help.
i would try restoring the network defaults. This will help erase any 'old' information that may be stuck in the printers memory. I would like to give you specific steps for this, but I am unsure if you have the 8500A, 8500A wireless, or the 8500A premium.
Basically the steps are, go into the network menu, and select restore network defaults.
If you have tried restoring the network defaults already, please review the following troubleshooting documents.
Setting Up the Printer for a Wired or Wireless Network for the HP Officejet Pro 8500A
Printer Does Not Maintain Wireless Connection
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

Custom size paper source

Hi All
I have a custom size paper source (name : prinltlabel), is there any trigger or property where I can mention custom size paper source name so that User does not need to select each time.
Thank you

Have you tried to disable the photo tray option in the Printer Properties?

Printing a custom size?

How can I print a 3 1/2" x 4" photo? The picture is cropped to that size in iPhoto, but when I print it, it comes out much larger.

Sara:
You're going to have to use a 3rd party application for that. iPhoto is geared just for the standard printing sizes. Go to VersionTracker.com and do a search for image editor or print photo. You'll get a number of candidates. Some use Portrait and Prints for customs sizes. I use Photoshop Elements which is also capable of some advanced editing.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

Printing on legal size paper

I have an hp psc1210 and I can print on legal size paper from my desktop, but when I am on my laptop that is on the network, I can't print on legal size paper. If I am using word perfect, the software automatically adjusts the bottom margin to 3.48" so that only what is visable on a letter size page is printed and in word it cuts off any characters below the letter size area. Any suggestions for solving this problem?

hi there,
It seems that you have a software incompatibility between your word perfect and the psc,pls. try these steps:
add a universal driver on your computer
=open printers and faxes or printers
=click add a printer
=select add a local printer
=if your printer is connected via usb cable on your desktop, pls select on use existing ports and choose usb virtual port xxx
=if your desktop is connected via ethernet cable,pls.select create a new port and choose standard tcp/ip port and click next
(for network connection only: if it will ask to enter your ip address pls. print the ip address from your printer and enter it on the computer) and click next
=if it will ask for the manufacturer, pls. select hp on the left
=on the right side find hp deskjet 990c and click next
=use existing driver
=set as default printer
=you can rename the printer to psc 1210
=try printing again
if the issue still not resolved,uninstall and reinstall the printer software
pls. reply for further assistance

MY printer officejet7000 DOES NOT PRINT FULL A3 SIZE PAPER LIKE my prin cut for botam

MY printer officejet7000 DOES NOT PRINT FULL A3 SIZE PAPER my print cut for botam & top side, Same printout give in my old model printer like k7108 this printer printour full printing, but I newly purchase printer not printour full a3 size print

Those '''user_pref("print.printer_Artisan_837 ....''' preferences are what needs to be deleted, with Firefox closed.
I think that "ding-dong" error sound might be due to an old print job stuck in the print cache, though. Open the Windows Control Panel > Printers and Faxes and check the '''Status''' for that printer.

Printing Problem with custom size paper in Illustrator

Hi having problems with my custom sized paper print using my canon printers it's the same on both the ip100 and the pro-100s, it was printing fine until i've updated my illustrator and mac os Yosemite, it prints the image at a reduced size on the paper to what it should be does anyone have any understanding of this? I've tried everything i know, is this a driver or system problem?

Hi there wasn't an option to set the default printer to pdf where would I do this?
I've done a bit of a work around that seems to be working. I've put the page set up as A4 and then clicked on the printer utility custom settings and then unticked detect paper width, so I can put through the paper I want just got to tweak the x and y to get it right, its not the best but sitting here for four hours trying to figure it out, it will have to do for now. Thanks Jacob for your help, no doubt I'll be back in the morning, I'm burnt out now!

Printing Address Book as list on custom size paper

Help! I'm trying to print my address book onto custom sized paper. I select the addresses I want to print, click 'Print', then in the dialogue box, select 'Lists' as my Style. I can then chose from assorted paper sizes, none of which are right. Does anyone know if there is a way to add a custom paper size?
Many thanks in advance!

Hi,
I afraid the printer does not support using a custom paper sizes.
An alternative driver as the C310 is likely to fail as a such is not supported by the firmware.
You may find the printer specification below, as you may see any custom media size paper is not listed as supported within the Paper-handling specifications, I afraid a such is not supported for your printer:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03312222&tmp_track_link=ot_faqs/top_issues/en_u...
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Not able to print to custom 4x6 paper size with Pages 5

I'm having a lot of trouble printing to a custom 4" x 6" paper size with pages 5. I create my custom size, switch the page setup to use that size in landscape orientation, and everything looks fine. Then when I go to print the document the destination paper size is set to "Suggested Paper: US Letter" instead of "Custom" as it used to be. If I do print on US Letter paper then its properly lined up at the top left corner, but if I print on 4x6 it is all cut off. I've tried scaling it to fit on my 4x6 size in the destination paper size menu, but that just shrinks the whole thing to fit in the center of the 4x6 in portrait orientation.
I am able to do this fine in pages '09, however I've already converted over 40 recipe cards to work with pages 5 and they don't export back to pages '09 properly.
If anyone has any suggestions on how to get this to work I would really appreciate them!

Hi,
here a short extract like i do it:
CLASS LCL_EVENT_HANDLER DEFINITION .
PUBLIC SECTION .
    METHODS:
   HANDLE_PRINT_TOP_OF_PAGE
         FOR EVENT PRINT_TOP_OF_PAGE OF CL_GUI_ALV_GRID,
ENDCLASS.                    "LCL_EVENT_HANDLER DEFINITION
* Event-Händer Implementierung
CLASS LCL_EVENT_HANDLER IMPLEMENTATION .
METHOD HANDLE_PRINT_TOP_OF_PAGE.
      PERFORM PRINT_TOP_OF_PAGE.
ENDMETHOD.
ENDCLASS.
CREATE OBJECT GR_EVENT_HANDLER.
SET HANDLER
GR_EVENT_HANDLER->HANDLE_PRINT_TOP_OF_PAGE FOR GR_ALVGRID_LEFT.
CALL METHOD GR_ALVGRID_LEFT->SET_TABLE_FOR_FIRST_DISPLAY
FORM PRINT_TOP_OF_PAGE.
LINSZ = SY-LINSZ - 16.
WRITE: / 'Report:   ', SY-REPID,
           AT LINSZ 'Datum:', SY-DATUM.
WRITE: / 'Benutzer: ', SY-UNAME,
           AT LINSZ 'Zeit: ', SY-UZEIT.
ENDFORM.
hope it helps.
Regards, Dieter

Printer won't recognize custom size paper

i have a Photosmart Premium C309g that was working fine up until recently. it will not recognize a custom sheet paper that is 3.75" x 9.00. i was able to print 50 wedding invitations for my daughter and when i had to print 25 more the printer does not recognize the paper, i keep getting an error that reads out of paper. if i put a full sheet in the printer it will print. i have also had this issue with trying to print response cards that are 4.00 x 3.75". I have reloaded the HP drivers for this printer, i have bought a new Windows office program and still nothing works. Any ideas would be helpful.

Welcome to the forum! Check out this document which goes in-depth on troubleshooting paper feeding issues: 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper
Best of luck!
-SeanS
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

How do I print a custom size from Photoshop CS3?

I am using Photoshop CS3 with System 10.6 Snow Leopard, and I am printing on an Epson Stylus Photo R2000. The custom paper size is 8.5 x 14 inches. When I print the page the design appears to have expanded beyond the paper size. I need to make a borderless print, so I can't just shrink the image. What do I need to do?

There should be a Custom Size setting for your Printer in the Photoshop Print dialog: Page Setup > Paper Size > Manage Custom Sizes.

Problems printing on custom sized paper.

Hello all,
I am trying to iron out my problems with printing on custom sized tractor paper (using an impact printer). Every time I print a test page, the printer behaves as if it was loaded with tractor paper that is 11 inches long, rather then the 7 inches that the forms are on.
Before I list my code, let me explain everything that I have done. I am running Windows XP, so I went to the Printers and Faxes folder, clicked File > Server Properties, and created a custom form size (8.5" wide by 7" long with zero margins). Going back to the Printers and Faxes folder, I right clicked on the impact printer and clicked properties. From there I clicked the Device tab and selected my custom form that I had created for the tractor feed section. I then clicked the general tab and clicked the printing preferences. From there I clicked the Paper/Quality tab and selected Tractor Feed for the source. Then I clicked the advance button and selected my custom form for paper size. I also changed the resolution to 360X180.
The printer itself has hardware settings for paper size. I've went through the menu and selected 7 inches for the form length.
Now going to the code, I created the paper object and set it size to 612 for width and 504 for height. I also changed the ImageableArea to the size of the paper (which I think eliminates the margins), and set its orientation to 0, 0. I then set the paper object to the PageFormat, and used drawString to test my settings.
Program compiles fine. When I run it and click the button, I select the correct printer. I also went through the preferences to make sure that all the setting are correct (especially to make sure my custom form is selected.). The closest I can get the string to the corner of the page is 75, 80. On the paper it measures 7/8" from the left, and 1" from the top.
I have tested my custom form settings with word 2007. I was able to get the text on the very corner of the paper, and the printer was able to determine where the next form started. I believe that my problem lies within my code. Any help would be greatly appreciated!
Thanks!
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
import java.awt.print.*;
public class Print01 implements Printable, ActionListener {
    public int print(Graphics g, PageFormat pf, int page) throws
                                                        PrinterException {
        if (page > 0) {
            return NO_SUCH_PAGE;
        double width = 612;
        double height = 504;
        Paper custom = new Paper();
        custom.setSize(width,height);
        custom.setImageableArea(0,0,width,height);
        pf.setPaper(custom);
        Graphics2D g2d = (Graphics2D)g;
        g2d.translate(pf.getImageableX(), pf.getImageableY());
        //The following returns the correct dimensions (612 width, 504 height).
        System.out.println("Width: "+pf.getImageableWidth()+" Height: "+pf.getImageableHeight());
        g.drawString("Testing", 75, 80); //Smaller values result in clipping.
        return PAGE_EXISTS;
    public void actionPerformed(ActionEvent e) {
        PrinterJob job = PrinterJob.getPrinterJob();
        job.setPrintable(this);
        boolean ok = job.printDialog();
        if (ok) {
            try {
                 job.print();
            } catch (PrinterException ex) {
    public static void main(String args[]) {
        UIManager.put("swing.boldMetal", Boolean.FALSE);
        JFrame f = new JFrame("Test page printer.");
        f.addWindowListener(new WindowAdapter() {
              public void windowClosing(WindowEvent e) {System.exit(0);}});
        JButton printButton = new JButton("Print test page.");
        printButton.addActionListener(new Print01());
        f.add("Center", printButton);
        f.pack();
        f.setVisible(true);
}

I have a similar code to print a jasperreport,
when I ran on Windows, the report is printed normally, all the document appeared, but when I ran on Linux (Debian), the document is missing some parts of report, printed without lines, appear only the middle of report. I don't understand what happen, on windows is ok, but linux is wrong. I tried the margins, but didn't work.
Some one have an idea that can help me?
sorry my english, but I need print in linux.
Thanks a lot
JasperPrint jasperPrint = JasperFillManager.fillReport(diretorioProjetos, parametros, getConexao().getConnection());
            getConexao().close();
            PrinterJob job = PrinterJob.getPrinterJob();
            /* Create an array of PrintServices */
            PrintService[] services = PrintServiceLookup.lookupPrintServices(null, null);
            int selectedService = 0;
            /* Scan found services to see if anyone suits our needs */
            for (int i = 0; i < services.length; i++) {
                if (services.getName().toUpperCase().contains("HPD1360")) {
/*If the service is named as what we are querying we select it */
selectedService = i;
job.setPrintService(services[selectedService]);
PrintRequestAttributeSet printRequestAttributeSet = new HashPrintRequestAttributeSet();
MediaSizeName mediaSizeName = MediaSizeName.ISO_A4;
printRequestAttributeSet.add(mediaSizeName);
printRequestAttributeSet.add(new MediaPrintableArea(
0f, 0f,
85f,
54f, Size2DSyntax.MM));
//MediaSize.findMedia(85f, 54f, Size2DSyntax.MM);
printRequestAttributeSet.add(new Copies(1));
JRPrintServiceExporter exporter;
exporter = new JRPrintServiceExporter();
exporter.setParameter(JRExporterParameter.JASPER_PRINT, jasperPrint);
/* We set the selected service and pass it as a paramenter */
exporter.setParameter(JRPrintServiceExporterParameter.PRINT_SERVICE, services[selectedService]);
exporter.setParameter(JRPrintServiceExporterParameter.PRINT_SERVICE_ATTRIBUTE_SET, services[selectedService].getAttributes());
exporter.setParameter(JRPrintServiceExporterParameter.PRINT_REQUEST_ATTRIBUTE_SET, printRequestAttributeSet);
exporter.setParameter(JRPrintServiceExporterParameter.DISPLAY_PAGE_DIALOG, Boolean.FALSE);
exporter.setParameter(JRPrintServiceExporterParameter.DISPLAY_PRINT_DIALOG, Boolean.FALSE);
exporter.exportReport();

How do I do a custom size paper?

I am trying to print my wedding invitations on paper that is 10x6.5 and keep getting an error message from the printer that the paper does not match the selected size. The size I need is not an option and there is not an option for a custom size. Is there any way to create a custom size? I already purchased all of my stationary. Thanks!

There is a workaround.
Install an alternate driver by going to this post, How to Assign Alternate Print Drivers in Different Versions of Windows.
Once that is installed you can do a custom print size, Create Custom Paper Sizes.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Printing on Custom size paper

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