Printing on Deskjet 5940 from OSX Yosemite

Hi,
Trying to install an HP Deskjet 5940 on a MacBook with Yosemite. The test page prints OK but nothing happens when printing from Notes, Pages, etc.
I haven't downloaded any driver yet since they seem to stop at OSX 5.
Anyone has a clue ?
Thanks in advance.
This question was solved.
View Solution.

Hi,
Officially the HP Deskjet 5940 is not compatible with Yosemite, only the printers listed below are compatible with the OS:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c04473034&tmp_task=prodinfoCategory&cc=us&dlc=en​...
You may try the 3rd part HPIJS print drivers which seems to support your printer, although it is only listed as compatible with OS X 10.8 or lower it should work on your operating system as well.
Be sure to install any of the 3 required downloads below:
http://www.linuxfoundation.org/collaborate/workgro​ups/openprinting/macosx/hpijs
Next go to Printers & Scanners and select the printer, click the Use drop down and click on Select Printer Software, then locate and select the listed 5940 driver by HPIJS and check if that might work.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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    D [10/Nov/2011:12:26:21 -0500] [Job 28] %!PS-Adobe-3.0
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %APL_DSC_Encoding: UTF8
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %APLProducer: (Version 10.7.2 (Build 11C74) Quartz PS Context)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%Title: (testprint)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%Creator: (cgpdftops CUPS filter)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%CreationDate: (Thursday, November 10 2011 12:26:21 EST)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%For: (lab)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%DocumentData: Clean7Bit
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%LanguageLevel: 3
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%Pages: 1
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%BoundingBox: (atend)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%PageOrder: Ascend
    D [10/Nov/2011:12:26:21 -0500] [Job 28] %%EndComments
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Before copy_prolog - userdict/dscInfo 5 dict dup begin
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Before copy_setup - %%BeginSetup
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Before page loop - %%Page: 1 1
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Copying page 1...
    D [10/Nov/2011:12:26:21 -0500] [Job 28] pagew = 588.0, pagel = 768.0
    D [10/Nov/2011:12:26:21 -0500] [Job 28] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [10/Nov/2011:12:26:21 -0500] [Job 28] PageLeft = 12.0, PageRight = 600.0
    D [10/Nov/2011:12:26:21 -0500] [Job 28] PageTop = 780.0, PageBottom = 12.0
    D [10/Nov/2011:12:26:21 -0500] [Job 28] PageWidth = 612.0, PageLength = 792.0
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Calling processor EmbeddedDocumentCounter before line %!PS-Adobe-3.0
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Calling processor DriverVersion before line %%EndComments
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Task "Insert driver info" complete. Processor - DriverVersion. Line - %%EndComments
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Received SIGPIPE
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Wrote 1 pages...
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Backend returned status 2 (authentication required)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] Job held for authentication.
    D [10/Nov/2011:12:26:21 -0500] [Job 28] End of messages
    D [10/Nov/2011:12:26:21 -0500] [Job 28] printer-state=3(idle)
    D [10/Nov/2011:12:26:21 -0500] [Job 28] printer-state-message="Authentication required"
    D [10/Nov/2011:12:26:21 -0500] [Job 28] printer-state-reasons=none
    ==============
    via CUPS (localhost:631)here is the syntax of my printer addresses:
    SAMBA--
    smb://username:password@serverhost/printer
    smb://username:password@serverip/printer
    smb://serverhost/printer
    smb://serverip/printer
    I get something like...
    "/usr/libexec/cups/backend/smb failed"
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Before copy_comments - %!PS-Adobe-3.0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %!PS-Adobe-3.0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %APL_DSC_Encoding: UTF8
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %APLProducer: (Version 10.7.2 (Build 11C74) Quartz PS Context)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%Title: (testprint)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%Creator: (cgpdftops CUPS filter)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%CreationDate: (Thursday, November 10 2011 12:39:00 EST)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%For: (lab)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%DocumentData: Clean7Bit
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%LanguageLevel: 3
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%Pages: 1
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%BoundingBox: (atend)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%PageOrder: Ascend
    D [10/Nov/2011:12:39:00 -0500] [Job 29] %%EndComments
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Before copy_prolog - userdict/dscInfo 5 dict dup begin
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Before copy_setup - %%BeginSetup
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Before page loop - %%Page: 1 1
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Copying page 1...
    D [10/Nov/2011:12:39:00 -0500] [Job 29] pagew = 588.0, pagel = 768.0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
    D [10/Nov/2011:12:39:00 -0500] [Job 29] PageLeft = 12.0, PageRight = 600.0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] PageTop = 780.0, PageBottom = 12.0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] PageWidth = 612.0, PageLength = 792.0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Calling processor EmbeddedDocumentCounter before line %!PS-Adobe-3.0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Calling processor DriverVersion before line %%EndComments
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Task "Insert driver info" complete. Processor - DriverVersion. Line - %%EndComments
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Current page number is 0
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Calling processor PageAccounting after line %%Page: 1 1
    D [10/Nov/2011:12:39:00 -0500] [Job 29] PAGE: 1 1
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Failed to connect to "smb://<username>:<password>@utlab-prsrv-02/": STATUS_LOGON_FAILURE
    D [10/Nov/2011:12:39:00 -0500] [Job 29] ATTR: auth-info-required=username,password
    D [10/Nov/2011:12:39:00 -0500] [Job 29] smb backend (PID=8517) stopped with status 512
    D [10/Nov/2011:12:39:00 -0500] [Job 29] smb backend will exit with status 2
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Received SIGPIPE
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Wrote 1 pages...
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Backend returned status 2 (authentication required)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] Job held for authentication.
    D [10/Nov/2011:12:39:00 -0500] [Job 29] End of messages
    D [10/Nov/2011:12:39:00 -0500] [Job 29] printer-state=3(idle)
    D [10/Nov/2011:12:39:00 -0500] [Job 29] printer-state-message="Authentication required"
    D [10/Nov/2011:12:39:00 -0500] [Job 29] printer-state-reasons=none
    =================
    So yeah...
    I'm totally stumped now.
    I feel like I've tried every method imaginable, but still no luck.
    Printing from OSX 10.6.8 works just FINE.
    On the server side, I'm running Windows Server 2008... there's only a local admin and a local user account.
    Clients running OSX Lion 10.7.2 -- All updated.
    Printer is an HP LaserJet P4010-4510 series.
    Workstation is an iMac 21.5-inch, Late 2009
    3.06 Ghz Intel Core 2 Duo
    Please help!!!
    --- Richard

    LPD print service is not enabled by default in Server 2008. It can be enabled via the Print Serveer role, but I am remote and cannot confirm the exact setting.
    As for SMB, the error log is showing;
    Failed to connect to "smb://<username>:<password>@utlab-prsrv-02/"
    So it would suggest that there is still an issue with the account detail you are using as you show you have tried this syntax at one stage. If you want to continue to create the queue using SMB rather than LPD then I recommend using the CUPS web page (http://127.0.01:631) to create the queue. This will allow you to enter the syntax exactly as the error message shows. From previous testing I found it was okay to just use the account name rather than domain/account name on a domain bound server.

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    When printing from v10.1.3 or v9 from OSX Lion get Adobe Reader quit unexpectedly
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    Process:         AdobeReader [2372]
    Path:            /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
    Identifier:      com.adobe.Reader
    Version:         9.4.0 (9.4.0)
    Code Type:       X86 (Native)
    Parent Process:  launchd [220]
    Date/Time:       2012-07-22 18:19:40.579 +1000
    OS Version:      Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:          265926 sec
    Crashes Since Last Report:           23
    Per-App Interval Since Last Report:  30 sec
    Per-App Crashes Since Last Report:   2
    Anonymous UUID:                      6710821A-4F63-46E6-AD7A-75FB91C7B394
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014
    VM Regions Near 0x14:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
        __TEXT                 0000000000001000-0000000000003000 [    8K] r-x/rwx SM=COW  /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
    Application Specific Information:
    objc[2372]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   AdobeAGM                                0x7e5f1824 PrintInstance::BuildEndPrintEvent() const + 84
    1   AdobeAGM                                0x7e5fa503 PrintInstance::NextPrintEvent() + 8157
    2   AdobeAGM                                0x7e5291f3 PrintSession::GetNextPrintEvent() + 151
    3   AdobeAGM                                0x7e529c60 _AGMPrintSessionGetNextPrintEventProc_GetNextPrintEvent(AGMPrintSession*) + 40
    4   com.adobe.Acrobat.framework             0x8077def8 0x7fe0a000 + 9912056
    5   com.adobe.Acrobat.framework             0x801d0749 AcroSecurityBailOutImpl + 2003525
    6   com.adobe.Acrobat.framework             0x801d08eb AcroSecurityBailOutImpl + 2003943
    7   com.adobe.Acrobat.framework             0x8004ffe0 AcroSecurityBailOutImpl + 428764
    8   com.adobe.Acrobat.framework             0x800511fd AcroSecurityBailOutImpl + 433401
    9   com.adobe.Acrobat.framework             0x7ffbaa3b CopiesPagesPDE_Prologue + 9523
    10  com.adobe.Acrobat.framework             0x7ffbadce CopiesPagesPDE_Prologue + 10438
    11  com.adobe.Acrobat.framework             0x7ffbb298 CopiesPagesPDE_Prologue + 11664
    12  com.adobe.Acrobat.framework             0x7ffcc2ca CopiesPagesPDE_Open + 50672
    13  com.adobe.Acrobat.framework             0x7ffcc495 CopiesPagesPDE_Open + 51131
    14  com.adobe.Acrobat.framework             0x800066c5 AcroSecurityBailOutImpl + 127425
    15  com.adobe.Acrobat.framework             0x80006852 AcroSecurityBailOutImpl + 127822
    16  com.adobe.Acrobat.framework             0x80006a9b AcroSecurityBailOutImpl + 128407
    17  com.adobe.Acrobat.framework             0x8018fe6e AcroSecurityBailOutImpl + 1739114
    18  com.adobe.Acrobat.framework             0x801ffb92 AcroSecurityBailOutImpl + 2197134
    19  com.adobe.Acrobat.framework             0x801ff925 AcroSecurityBailOutImpl + 2196513
    20  com.adobe.Acrobat.framework             0x802e19ac AcroSecurityBailOutImpl + 3122344
    21  com.adobe.Acrobat.framework             0x8001fa66 AcroSecurityBailOutImpl + 230754
    22  com.adobe.Acrobat.framework             0x80020e3a AcroSecurityBailOutImpl + 235830
    23  com.adobe.Acrobat.framework             0x80165925 AcroSecurityBailOutImpl + 1565729
    24  com.adobe.Acrobat.framework             0x8016346a AcroSecurityBailOutImpl + 1556326
    25  com.apple.AppKit                        0x93d05fc5 -[NSWindow sendEvent:] + 7533
    26  com.apple.AppKit                        0x93c9f163 -[NSApplication sendEvent:] + 4788
    27  com.apple.AppKit                        0x93c30d11 -[NSApplication run] + 1007
    28  com.adobe.Acrobat.framework             0x7fe0d28d RunAcrobat + 2557
    29  com.adobe.Acrobat.framework             0x7fe0c9ce RunAcrobat + 318
    30  com.adobe.Reader                        0x00002e8b start + 2371
    31  com.adobe.Reader                        0x0000264a start + 258
    32  com.adobe.Reader                        0x00002571 start + 41
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9b0ac90a kevent + 10
    1   libdispatch.dylib                       0x98338e10 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x9833785f _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 5:: WebCore: LocalStorage
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.JavaScriptCore                0x9c9a7e81 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
    4   com.apple.WebCore                       0x91b97501 WTF::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 135
    5   com.apple.WebCore                       0x91b97454 WebCore::LocalStorageThread::threadEntryPoint() + 74
    6   com.apple.WebCore                       0x91b973b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 17
    7   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    8   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 6:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x9b0a9c22 mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x9b0a91f6 mach_msg + 70
    2   com.apple.CoreFoundation                0x95c619da __CFRunLoopServiceMachPort + 170
    3   com.apple.CoreFoundation                0x95c6ab04 __CFRunLoopRun + 1428
    4   com.apple.CoreFoundation                0x95c6a1dc CFRunLoopRunSpecific + 332
    5   com.apple.CoreFoundation                0x95c6a088 CFRunLoopRunInMode + 120
    6   com.apple.Foundation                    0x9c5d80c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
    7   com.apple.Foundation                    0x9c5cbe25 -[NSThread main] + 45
    8   com.apple.Foundation                    0x9c5cbdd5 __NSThread__main__ + 1582
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 7:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 8:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 9:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 11:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 12:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 13:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be21 _pthread_cond_wait + 827
    2   libsystem_c.dylib                       0x97b4c42c pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreServices.CarbonCore          0x9cd3de62 TSWaitOnCondition + 124
    4   com.apple.CoreServices.CarbonCore          0x9ccaf37d TSWaitOnConditionTimedRelative + 136
    5   com.apple.CoreServices.CarbonCore          0x9cd1167f MPWaitOnQueue + 200
    6   AdobeACE                                0x020310bd 0x2000000 + 200893
    7   AdobeACE                                0x02030ab5 0x2000000 + 199349
    8   com.apple.CoreServices.CarbonCore          0x9cd125e0 PrivateMPEntryPoint + 68
    9   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    10  libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 14:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x97b4382a pthread_cond_wait + 48
    3   AdobeAGM                                0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                                0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                                0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                                0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                                0x7e4b09e1 thread_proxy + 45
    8   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 15:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x97b4382a pthread_cond_wait + 48
    3   AdobeAGM                                0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                                0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                                0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                                0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                                0x7e4b09e1 thread_proxy + 45
    8   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 16:
    0   libsystem_kernel.dylib                  0x9b0ab83e __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x97b9be78 _pthread_cond_wait + 914
    2   libsystem_c.dylib                       0x97b4382a pthread_cond_wait + 48
    3   AdobeAGM                                0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
    4   AdobeAGM                                0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
    5   AdobeAGM                                0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
    6   AdobeAGM                                0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
    7   AdobeAGM                                0x7e4b09e1 thread_proxy + 45
    8   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    9   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 17:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 18:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 19:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 20:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 21:
    0   libsystem_kernel.dylib                  0x9b0ac02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x97b99ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x97b9b6fe start_wqthread + 30
    Thread 22:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib                  0x9b0abbb2 __semwait_signal + 10
    1   libsystem_c.dylib                       0x97b4c7b9 nanosleep$UNIX2003 + 187
    2   libsystem_c.dylib                       0x97b4c558 usleep$UNIX2003 + 60
    3   com.apple.AppKit                        0x93e79816 -[NSUIHeartBeat _heartBeatThread:] + 2399
    4   com.apple.Foundation                    0x9c5cbe25 -[NSThread main] + 45
    5   com.apple.Foundation                    0x9c5cbdd5 __NSThread__main__ + 1582
    6   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    7   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 23:
    0   libsystem_kernel.dylib                  0x9b0ac90a kevent + 10
    1   com.adobe.Acrobat.framework             0x804ff1fe AcroSecurityBailOutImpl + 5340410
    2   com.adobe.Acrobat.framework             0x8041adf7 AcroSecurityBailOutImpl + 4405491
    3   libsystem_c.dylib                       0x97b97ed9 _pthread_start + 335
    4   libsystem_c.dylib                       0x97b9b6de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x7e5f17de  ecx: 0x7e3f96ac  edx: 0x00000001
      edi: 0x7eac1420  esi: 0x01ab4228  ebp: 0xbfffdea8  esp: 0xbfffde60
       ss: 0x00000023  efl: 0x00010286  eip: 0x7e5f1824   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x00000014
    Logical CPU: 0
    Binary Images:
        0x1000 -     0x2fff +com.adobe.Reader (9.4.0 - 9.4.0) <8CEEE461-DF9E-46F5-816E-71DE8564A551> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
       0x60000 -    0x61fff +com.adobe.eulaframework (??? - 1.0) <8AFCE794-4DCF-41B8-9D0F-30311D7BEB92> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
    0x2000000 -  0x210dfe7 +AdobeACE (??? - ???) /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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