Printing on Photosmart 2410 from OSX Mavericks

Recently, when trying to print, I get a failure message saying the filter does not work. Also an automatic message is made as a report to Apple.
When I retry in the messagebox I get (prompt) then I can print.
So now I have to take two steps and delete the returning problem-report to Apple. Quite a hassle.
My other printer (HP laserwriter CP1025) works fine.
This question was solved.
View Solution.

Hey @Daaniel ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us!
I understand you are getting a filter failed error message.
I will be happy to help you.
Try the following:
Click on the Apple, select System Preferences, then Sharing.
Do one of the following:
If the Computer Name field is blank, enter a name for your computer.
If there is a name in the Computer Name field, rename your computer.
Close the Sharing window.
Click on the Apple, Select System Preferences,  Print & Scan, then select your printer in
the Printer list. Click Options and Supplies.
Select General, if necessary. In the Location: field, enter the computer name which you
entered previously. Click OK.
Try printing again.
If that doesn't work then add the printer as IP Protocal if the printer is setup on a wireless network.
Print a configuration page to get the IP address.
Printing a Configuration Page.
You can add the printer as a IP Protocal to see if it will work.
Go to the Apple, system preferences, print and scan, click on the + sign then select the IP
icon across the top, type in the printer's IP address, select jet direct below and then apply.
Hope this resolves your issue.
Thank you for posting on the HP Forums.
Have a nice day!
I worked for HP.

Similar Messages

  • How can I downgrade back to OSX Mountain Lion From OSX Mavericks without any Time Machines Backups

    How do I downgrade from OSX Mavericks to OSX Mountain Lion. I do NOT have a Time Machine Backup and I dont want to lose all my files. Is there a way to downgrade WITHOUT a Time Machine Backup and still have all my files????

    Since you need to erase your hard drive in order to downgrade, you would lose all your files. You cannot do what you want without erasing, so make a backup first.

  • Printer presets not working in OSX Mavericks

    Hi Apple community,
    since upgrading to OSX Mavericks, the system printing dialog doesn't change the pre-set printing presets after selecting one of them. I made a screencast to show what I mean.
    This is what I already treid:
    - Deleting printer
    - Re-installation of printer
    - Deleting all presets
    - New setup of all presets
    How can I fix this issue???
    Thanks!

    Back up all data before proceeding.
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Preferences/com.apple.print.custompresets.plist
    Right-click or control-click the line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Desktop, leaving the window open. If there are any other files in the same folder with a name beginning in "com.apple.print.custompresets", move those too.
    Log out or restart the computer. Create a custom preset and test. If there's no change, quit again and put each item you moved back where it was, overwriting the one that may have been created in its place. Otherwise, delete the items you moved.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

  • Printer problem after upgrade to OSX Mavericks

    Help!!  My Canon MX310 printer  no longer works after I upgraded to OSX Mavericks.  Does anyone else out there have the same problem or point me to a potential solution?  Thanks

    First and probably the most important is go up to your Black Apple uuper left and do the Software Update. Double check that your plugged in to the USB port on your Mac. Restart the Mac and you should be good to go. Iwould also go to Canons web site and make sure there are any New Drivers for Mavericks.

  • Sharing problem from OSX mavericks to windows 7

    I want to acces a windows 7 shared folder with my mac. I have schared the windows folder and have given full permission to evereyone.
    The workgroup name, login and pasword are the same on the MAC and Windows 7 PS.
    I have don a ping test and the result was ok, i've tested with another windows pc and i could connect to the shared folder, just with OSX mavericks it will not work.
    What could be the problem?

    ds store wrote:
    I think Apple disabled the Internet sharing, I have a Airport Express and was sharing my internet with my other boxen that need a Ethernet cable to download wifi drivers and one software update later it just stopped.
    I think I saw that theory posted elsewhere on the internet. I would think that it would be some software bug rather than Apple giving a no-go to sharing over an adhoc.

  • Officejet 6500 All in one Cannot print to Fax on Mx OSX Mavericks

    Im on a new Mac running OSX Maverics.  I'm new to mac.  On my old windows computer, I could print to fax with this same printer.  I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen.  Now on the Mac I cannot do this.  I dont see that as an option anywhere.  
    In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a.  On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .  
    Can I print from my screen on a mac like I do on windows?  What am i doing wrong?  
    Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
    Ive run all software updates I can find.  I have the latest version of Mavericks. 
    Any help would be greatly appreciated.  
    Thanks!
    Daniel

    Hi
    Can you try this.
    Download this HP SW driver from HP.com
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4142&lc=en&cc=us&dlc=en&sw_lang=&product=4083...
    This is a mountain lion installer, currently there's no support for Mavericks. Just downlaod this.
    After you ahve downloaded, install the sw.
    When you reach the page below, try to check everything.
    Whne you reach this page,select the "Bonjour Multifunction" and in Use: select the the HP Officejet ******. Dont select AirPrint. You should see the HP Fax during this page. If dontsee the Fax, just wait for a while maybe 2mins. Update me if you dont. And continue the installation.
    After the installation, click "System Preferences" in the dock. Select Printers & Scanners, on this page you should see the Printers and Faxes of your printer.
    Please try it out and update me the outcome.

  • Printing on Deskjet 5940 from OSX Yosemite

    Hi,
    Trying to install an HP Deskjet 5940 on a MacBook with Yosemite. The test page prints OK but nothing happens when printing from Notes, Pages, etc.
    I haven't downloaded any driver yet since they seem to stop at OSX 5.
    Anyone has a clue ?
    Thanks in advance.
    This question was solved.
    View Solution.

    Hi,
    Officially the HP Deskjet 5940 is not compatible with Yosemite, only the printers listed below are compatible with the OS:
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c04473034&tmp_task=prodinfoCategory&cc=us&dlc=en​...
    You may try the 3rd part HPIJS print drivers which seems to support your printer, although it is only listed as compatible with OS X 10.8 or lower it should work on your operating system as well.
    Be sure to install any of the 3 required downloads below:
    http://www.linuxfoundation.org/collaborate/workgro​ups/openprinting/macosx/hpijs
    Next go to Printers & Scanners and select the printer, click the Use drop down and click on Select Printer Software, then locate and select the listed 5940 driver by HPIJS and check if that might work.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How to fix "offline" and other errors on Photosmart B210a from OSX 10.7?

    I have a Photosmart Plus B201a printer connected to my network wirelessly.  I am able to print to it and scan from it via the OS using three different Windows 7 machines, but I am unable to print to it or scan from it via the OS on my MacBookPro (running Snowleopard - 10.6).  I can see it on Bonjour when I add it as a printer, but when I try to print I either get a miscellaneouse printer error, or the Mac thinks that it is offline.  I am able to access it via its webserver and can even scan there.  I am also able to print to it via the eprintcenter ... just not via the OS.  I have called Apple and they say it is a printer problem.  HP says it is an OS issue.  Anyone have any ideas?

    Dean,
    I checked the F/W
    Current Firmware Version : 1.35NA
    Current Firmware Date : 2010/11/12
    Check Online Now for Latest Firmware Version :Check Now
            This firmware is the latest version.
    I changed my wireless to "2.462 GHz - CH 11"
    I did a "Reset Printing System" and then tried to readd my printer.  In order to get this to work, I had to go to use the printers webserver and disable Bonjour, apply, and then enable Bonjour, apply.  After this I was a ble to readd the printer and print a document.  I then tried to print a second document, and I got "printer ofline".  So I tried the disable/enable Bonjour trick and then paused and then restarted the printer and my second document printed.
    I do not want to have to go through all of those steps to get each document to print so I hope that with this information you might have an idea of how to fix this.
    BTW, thanks for the help and attention so far ... I do appreciate it.
    - Lowell

  • Print to PhotoSmart 7510 from a phone

    I can send a picture from my phone to my regular email and then forward it to my PhotoSmart 7510's email and it will print, but if I send it directly to the printer's email from the phone it will not. Can anyone tell me what I'm doing wrong.
    Thanks

    The following support document might help answer some of your questions as well:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02983559&cc=us&dlc=en&lang=en&lc=en&product=507...=
    If the email address you are using on your phone is not the same as your regular email address, you will want to ensure that it is added as an 'Allowed Sender' in ePrint Center.
    I work for HP.

  • HP8600 prints in reverse order from OSX 10.9.5. Connected via wired network.

    Its printing  back to front. I see how to fix this in Win 7, but there seems to be no option in HP Utilty on the mac; Paper Handling has only 'Tray Lock' and 'Default Tray'.
    HP Utility 5.23.4
    This question was solved.
    View Solution.

    Hi @johnjohnjohnjoh , and welcome to the HP Forums!
    I see you're looking into page order options.  I would like to try and help!
    I would recommend utilizing his Apple document on OS X Mavericks: Print pages in reverse order.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Unable to print to Photosmart C309a from Virtual XP

    Virtual XP set up on Windows 7 host. Printer is on network. Can print from Windows 7 but not  from Virtual XP. Bridging has been suggested. Need PC expert.

    Cancel this problem. I have resolved it by deleting the HP C309a installed software and reinstalled it. Now printing successfully from virtual xp.

  • How do I install an HP Designjet 130 printer on a Mac running OSX Maverick?

    I am a new Apple user.  I have an HP Designjet printer which I formerly used on a Windows machine.  I would like to install it on my new Macbook.  Any help would be appreciated.

    The first thing to do you need to go to HP's web site and see if there are any driver updates for your printer for Mac. If you computer is running plug in your printer and go to System Preferences and choose Printer and and see if your printer is recognized and choose your printer as default printer and see if it works.

  • Is there any way I can remove the Junk mail tab from OSX Mavericks

    I just don't like seeing it

    1. How would I go abouts doing that?
    2. There is no hide button.

  • HT3669 HP M1213nf MFP Printers can't scan using OSX Mavericks

    I have 2 HP M1213nf MFP Printers they both install fine and printing is ok from OSX Mavericks and iOS devices however there is no sign of being able to scan from these. The articles on both apple and HP site just don't work as there are no scan options to click if you follow the instructions!
    none of the described scan methods work ie using preview, image capture etc because there is no scanner shown
    my current work around is install the scanner into windows 7 via parrallels.... nice one apple....
    I would really much prefer to be able to scan natively into OSX

    Well, you should qualify that statement.
    It does not work under Mavericks (at least it doesn't for me in Mountain Lion). The OS support for this printer is gone.
    The only "work" around here is to use the HP Scan application. Please correct me if I am wrong.
    Yes, I have the Lion version drivers installed. See: https://discussions.apple.com/message/24142631#24142631

  • I can't print CS5 files from my Mac OSX (Mavericks). Can print from other applications. Help please?

    I can't print CS5 files from my Mac OSX (Mavericks). CS5 crashes when sent to print.  Can print from other applications (Word, etc.).

    I just tried installing them. I got the message that "Some updates failed to install" (including for CS5), to quit and try again. I was curious and tried again to print and lo and behold, I could print!  I'm still nervous that not everything installed and wonder how to get a complete install.

Maybe you are looking for