Printing on Tray 2

I have a Kyocera KM-2530 with four trays and a paperfeed. I have chosen the right printer but I can only choose from which tray all papers should come. The possibility to chose page 1 from tray 2 and the rest from tray 3 is disabled. Any help?

Did you manage to set the PPD correctly, or is it simply set to "generic postscript printer?" If it's set to "generic," the print server (or whatever it is properly called) won't know that 4 trays are available. I'm having a similar problem with my Kyocera 2530, but simply because I can't find/get "print & fax" to find the correct PPD, in spite of having run Kyocera's most recent installer. God only knows where the installer hid the PPD.
But alas, it's not just a Kyocera problem. I can't contact the extra trays in the Ricoh printer we have at work either, in spite of similar attempts to install the drivers.

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    My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
    Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
    You may find the HP LaserJet M2727 Multifunction Printer series page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
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    Please click the Thumbs up icon below to thank me for responding.
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    Kazman
    I am an HP Employee
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    Hi @RouterIncident,
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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

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    This question was solved.
    View Solution.

    Hello @Sing020,
    Welcome to the HP Support Forums!
    I would like to assist you today with adding two copies of your HP Officejet Pro 8620 e-All-in-One Printer to your Windows 7 computer to make printing to Tray 1 and Tray 2 an easier process for you. Can I please have you follow the steps below.
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    35. Click Apply and OK
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    38. Click Apply and OK
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    Please let me know if the steps I've provided resolve your issue. It may seem like there is a lot of steps, but it really is an easy process. I just wanted to give you as much detail as possible for any scenarios that may arise. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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