Printing PDF meet crashs

Hi,
This is Steven in Altium Designer.
Our software is for circuit and pcb design.
After we exports *.pdf file for reading, in most conditions, it works well.
But a small part pdf file will hangs-on, when printing.
Only kill adobe in Task Manager could make it move on. But the printing work failed.
We have tested that this is not related to the print driver.
This problem exists in several builds of our software, and our R&Ds think it could not be solved on our side.
So, would you kindly helps us?
I've uploaded the crash screenshot.
If you need the PDF file which could reproduce the problem, I could also send it to you.
Thanks so much!
Best Regard
Steven Di

I don't know why nobody has seen your original post...
The first thing I always recommend to try when something crashes is to disable Protected Mode in Adobe Reader [Edit | Preferences | Security (Enhanced)].
Also try Print as Image (Advanced button on Print panel).
If the problem persists, please tell us your operating system and Reader version.

Similar Messages

Why is Indeisgn CS5 crashing every time I try to make a print PDF?

No problem generating an interactive PDF, but every time I try to create a print PDF—ID crashes. This is happening on two other computers in my department. Does anybody have any intel on this?
Thanks for your help...

EXPORTING to PDF.
Copied content to new doc, still crashes. Will try the inx. trick now, thank
you.
Le Error:
Process:         Adobe InDesign CS5
Path:            /Applications/Adobe InDesign CS5/Adobe InDesign
CS5.app/Contents/MacOS/Adobe InDesign CS5
Identifier:      com.adobe.InDesign
Version:         7.0.0.355 (7000)
Code Type:       X86 (Native)
Parent Process: launchd
Date/Time:       2011-02-02 11:43:43.098 -0800
OS Version:      Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report:          185240 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 171444 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:                      927766C4-7471-4609-A12A-BB06A5E9D88B
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 38
Thread 0: Main Thread Dispatch queue: com.apple.main-thread
0   com.apple.HIToolbox               0x94d6c7f7 GetEventParameter + 544
1   com.apple.HIToolbox               0x94da3062
ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef, OpaqueEventRef,
void*) + 180
2   com.apple.HIToolbox               0x94d70340
DispatchEventToHandlers(EventTargetRec, OpaqueEventRef, HandlerCallRec*) +
2672
3   com.apple.HIToolbox               0x94d6f1b6
SendEventToEventTargetInternal(OpaqueEventRef, OpaqueEventTargetRef,
HandlerCallRec*) + 411
4   com.apple.HIToolbox               0x94d9197b SendEventToEventTarget + 52
5   ...adobe.InDesign.AppFramework    0x1be13085 0x1be10000 + 12421
6   ...adobe.InDesign.AppFramework    0x1be3855a GetPlugIn + 14282
7   com.adobe.InDesign                0x000028ab main + 187
8   com.adobe.InDesign                0x000027c6 start + 54

JRE Crash with 1.5.0_13 related to printing & PDF export

Hi,
I'm having a problem : JRE 1.5.0 (updates 6, 10 and 13 tried) crashes under my software. The problem is encountered with printing / PDF exporting functionality through JFreeReport. Issue is encountered only with dualcore computers. Fortunately the issue isn't encountered with 1.6.0 anymore but I'd still be interested to find some workaround to make the software run with 1.5.0 also (It would be nice not to require users to have 1.6.0) Problem has been detected with both Win XP SP 2 and Vista.
First I was suspicious because we are using one JNI library but removing that didn't help so that shouldn't be the case.
After some searching I found a couple of JVM bugs that were marked as duplicates for http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6186524 . Those were related to 2D things and hence printing, fonts, exporting and with some cases dualcore computers were mentioned. However, that bug should be fixed in 1.5.0_10 but upgrading to 1.5.0_10 (or 1.5.0_13) didn't help so it can't be the actual bug.
Error log, if somebody can make up something: (This error log was got when running through Eclipse with JRE set to 1.5.0_13 but error has been encountered also when running straight with just one JRE (1.5.0_XX) installed to computer.)
# An unexpected error has been detected by HotSpot Virtual Machine:
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x762369e6, pid=5312, tid=5188
# Java VM: Java HotSpot(TM) Client VM (1.5.0_13-b05 mixed mode)
# Problematic frame:
# C [MSCTF.dll+0x69e6]
--------------- T H R E A D ---------------
Current thread (0x0b3f61d8): JavaThread "AWT-Windows" daemon [_thread_in_native, id=5188]
siginfo: ExceptionCode=0xc0000005, reading address 0x580e0e0e
Registers:
EAX=0x580e0e0e, EBX=0x00129f40, ECX=0x0b53f288, EDX=0x01300311
ESP=0x0b53f24c, EBP=0x0b53f250, ESI=0x0b53f288, EDI=0x00123970
EIP=0x762369e6, EFLAGS=0x00010202
Top of Stack: (sp=0x0b53f24c)
0x0b53f24c:   80004005 0b53f28c 76239ae4 580e0e0e
0x0b53f25c:   00152fe0 00123970 76236704 00140d70
0x0b53f26c:   013003f1 00000000 00000000 762367c8
0x0b53f27c:   001ba198 0b8400ec 00000000 580e0e0e
0x0b53f28c:   0b53f2d0 762391cd 00153118 00000000
0x0b53f29c:   00129f40 00123970 764d37c0 0b53f6b8
0x0b53f2ac:   764c5ac9 764d8f11 fffffffe 764d37c0
0x0b53f2bc:   762367f0 0b8400e4 0b53f2d8 7623689f
Instructions: (pc=0x762369e6)
0x762369d6:   ff 55 8b ec 8b 45 08 85 c0 56 8b f1 89 06 74 06
0x762369e6:   8b 08 50 ff 51 04 8b c6 5e 5d c2 04 00 90 90 90
Stack: [0x0b500000,0x0b540000), sp=0x0b53f24c, free space=252k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [MSCTF.dll+0x69e6]
C [MSCTF.dll+0x9ae4]
C [MSCTF.dll+0x91cd]
C [MSCTF.dll+0x9bec]
C [MSCTF.dll+0x8e6f]
C [IMM32.DLL+0x3472]
C [USER32.dll+0x199cd]
C [USER32.dll+0x18e4c]
C [USER32.dll+0x18de1]
C [USER32.dll+0x19132]
C [USER32.dll+0x21a10]
C [USER32.dll+0x21ae8]
C [USER32.dll+0x21c03]
C [USER32.dll+0x23656]
C [ntdll.dll+0x60e6e]
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.windows.WToolkit.eventLoop()V+0
j sun.awt.windows.WToolkit.run()V+69
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x0c077b28 JavaThread "export-worker--0" daemon [_thread_in_native, id=6032]
0x0c0779a0 JavaThread "Repagination-Worker" daemon [_thread_blocked, id=6016]
0x0c077818 JavaThread "Thread-20" [_thread_blocked, id=4740]
0x0bf45428 JavaThread "Timer-0" daemon [_thread_blocked, id=4456]
0x0bfee410 JavaThread "GC Daemon" daemon [_thread_blocked, id=4368]
0x0bfee288 JavaThread "RMI RenewClean-[192.168.1.155:49177]" daemon [_thread_blocked, id=5460]
0x00f718a0 JavaThread "DestroyJavaVM" [_thread_blocked, id=5212]
0x0bfcba50 JavaThread "TimerQueue" daemon [_thread_blocked, id=4704]
0x0b49d470 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=2696]
0x0b4a6288 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=632]
=>0x0b3f61d8 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5188]
0x0b3f6050 JavaThread "AWT-Shutdown" [_thread_blocked, id=3368]
0x0103ef78 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=416]
0x0103e338 JavaThread "CompilerThread0" daemon [_thread_blocked, id=1216]
0x0103d9b0 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=5592]
0x010333e8 JavaThread "Finalizer" daemon [_thread_blocked, id=4820]
0x01030e10 JavaThread "Reference Handler" daemon [_thread_blocked, id=4144]
Other Threads:
0x0102be10 VMThread [id=936]
0x00fd8ba8 WatcherThread [id=1316]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation   total 2304K, used 1239K [0x03100000, 0x03370000, 0x035e0000)
eden space 2112K, 49% used [0x03100000, 0x03205da8, 0x03310000)
from space 192K, 100% used [0x03340000, 0x03370000, 0x03370000)
to   space 192K,   0% used [0x03310000, 0x03310000, 0x03340000)
tenured generation   total 29228K, used 24017K [0x035e0000, 0x0526b000, 0x07100000)
   the space 29228K, 82% used [0x035e0000, 0x04d544d0, 0x04d54600, 0x0526b000)
compacting perm gen total 15616K, used 15552K [0x07100000, 0x08040000, 0x0b100000)
   the space 15616K, 99% used [0x07100000, 0x08030000, 0x08030000, 0x08040000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x0040d000      C:\Program Files\Java\jre1.5.0_13\bin\javaw.exe
0x776b0000 - 0x777ce000      C:\Windows\system32\ntdll.dll
0x764b0000 - 0x76588000      C:\Windows\system32\kernel32.dll
0x76660000 - 0x7671f000      C:\Windows\system32\ADVAPI32.dll
0x777f0000 - 0x778b3000      C:\Windows\system32\RPCRT4.dll
0x76980000 - 0x76a1e000      C:\Windows\system32\USER32.dll
0x76b90000 - 0x76bdb000      C:\Windows\system32\GDI32.dll
0x76360000 - 0x7640a000      C:\Windows\system32\MSVCRT.dll
0x76b70000 - 0x76b8e000      C:\Windows\system32\IMM32.DLL
0x76230000 - 0x762f7000      C:\Windows\system32\MSCTF.dll
0x764a0000 - 0x764a9000      C:\Windows\system32\LPK.DLL
0x76720000 - 0x7679d000      C:\Windows\system32\USP10.dll
0x10000000 - 0x10017000      C:\Windows\system32\APSHook.dll
0x6d640000 - 0x6d7dd000      C:\Program Files\Java\jre1.5.0_13\bin\client\jvm.dll
0x752d0000 - 0x75303000      C:\Windows\system32\WINMM.dll
0x76a20000 - 0x76b64000      C:\Windows\system32\ole32.dll
0x76170000 - 0x761fc000      C:\Windows\system32\OLEAUT32.dll
0x75290000 - 0x752c8000      C:\Windows\system32\OLEACC.dll
0x75da0000 - 0x75dcc000      C:\Windows\system32\apphelp.dll
0x6d290000 - 0x6d298000      C:\Program Files\Java\jre1.5.0_13\bin\hpi.dll
0x75f60000 - 0x75f67000      C:\Windows\system32\PSAPI.DLL
0x6d610000 - 0x6d61c000      C:\Program Files\Java\jre1.5.0_13\bin\verify.dll
0x6d310000 - 0x6d32d000      C:\Program Files\Java\jre1.5.0_13\bin\java.dll
0x6d630000 - 0x6d63f000      C:\Program Files\Java\jre1.5.0_13\bin\zip.dll
0x6d000000 - 0x6d16a000      C:\Program Files\Java\jre1.5.0_13\bin\awt.dll
0x734b0000 - 0x734f1000      C:\Windows\system32\WINSPOOL.DRV
0x74b80000 - 0x74bbf000      C:\Windows\system32\uxtheme.dll
0x003e0000 - 0x003f8000      C:\Program Files\Hewlett-Packard\IAM\bin\ItClient.dll
0x76300000 - 0x76355000      C:\Windows\system32\SHLWAPI.dll
0x74f50000 - 0x750e4000      C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6000.16386_none_5d07289e07e1d100\comctl32.dll
0x74ec0000 - 0x74f46000      C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\Comctl32.dll
0x71cb0000 - 0x71cbc000      C:\Windows\system32\dwmapi.dll
0x76be0000 - 0x776ae000      C:\Windows\system32\shell32.dll
0x6d240000 - 0x6d290000      C:\Program Files\Java\jre1.5.0_13\bin\fontmanager.dll
0x6d4d0000 - 0x6d4e3000      C:\Program Files\Java\jre1.5.0_13\bin\net.dll
0x76200000 - 0x7622d000      C:\Windows\system32\WS2_32.dll
0x777e0000 - 0x777e6000      C:\Windows\system32\NSI.dll
0x755e0000 - 0x7561b000      C:\Windows\system32\mswsock.dll
0x75640000 - 0x75646000      C:\Windows\System32\wship6.dll
0x6d4f0000 - 0x6d4f9000      C:\Program Files\Java\jre1.5.0_13\bin\nio.dll
0x6d3d0000 - 0x6d3ef000      C:\Program Files\Java\jre1.5.0_13\bin\jpeg.dll
0x75360000 - 0x75398000      C:\Windows\system32\rsaenh.dll
0x75e20000 - 0x75e3e000      C:\Windows\system32\USERENV.dll
0x75e00000 - 0x75e14000      C:\Windows\system32\Secur32.dll
0x74a70000 - 0x74a7f000      C:\Windows\system32\NLAapi.dll
0x75800000 - 0x75819000      C:\Windows\system32\IPHLPAPI.DLL
0x757c0000 - 0x757f5000      C:\Windows\system32\dhcpcsvc.DLL
0x75ac0000 - 0x75aeb000      C:\Windows\system32\DNSAPI.dll
0x757b0000 - 0x757b7000      C:\Windows\system32\WINNSI.DLL
0x75790000 - 0x757b0000      C:\Windows\system32\dhcpcsvc6.DLL
0x727e0000 - 0x727e8000      C:\Windows\System32\winrnr.dll
0x76930000 - 0x76979000      C:\Windows\system32\WLDAP32.dll
0x727d0000 - 0x727df000      C:\Windows\system32\napinsp.dll
0x72070000 - 0x72082000      C:\Windows\system32\pnrpnsp.dll
0x727c0000 - 0x727cc000      C:\Windows\system32\wshbth.dll
0x767a0000 - 0x76928000      C:\Windows\system32\SETUPAPI.dll
0x75220000 - 0x75226000      C:\Windows\System32\wshtcpip.dll
0x728d0000 - 0x728d6000      C:\Windows\system32\rasadhlp.dll
0x6d1c0000 - 0x6d1e3000      C:\Program Files\Java\jre1.5.0_13\bin\dcpr.dll
0x6d5f0000 - 0x6d5f6000      C:\Program Files\Java\jre1.5.0_13\bin\rmi.dll
0x0b990000 - 0x0b9a1000      C:\Eclipse workspace\fenix\lib\ICE_JNIRegistry.dll
0x760f0000 - 0x76164000      C:\Windows\system32\COMDLG32.DLL
0x71610000 - 0x71617000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SDNT5UI.DLL
0x0bac0000 - 0x0bad2000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SDDM32.DLL
0x71130000 - 0x71145000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZSPOOL.dll
0x710e0000 - 0x710ea000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZGDI32.dll
0x70810000 - 0x70821000      C:\Windows\system32\MSVCRT40.dll
0x715d0000 - 0x715da000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZTAG32.dll
0x75650000 - 0x75658000      C:\Windows\system32\VERSION.dll
0x71060000 - 0x71080000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SDDMUI.DLL
0x0bae0000 - 0x0bae7000      C:\Windows\system32\spool\DRIVERS\W32X86\3\ZLANG.dll
0x0bbc0000 - 0x0bbe4000      C:\Windows\system32\spool\DRIVERS\W32X86\3\SR32.dll
0x0bb70000 - 0x0bb7d000      C:\Windows\system32\spool\DRIVERS\W32X86\3\IMFNT5.DLL
0x71600000 - 0x71608000      C:\Windows\system32\spool\DRIVERS\W32X86\3\Imf32.dll
0x76410000 - 0x76494000      C:\Windows\system32\CLBCatQ.DLL
0x6de10000 - 0x6e033000      C:\Windows\system32\NetworkExplorer.dll
0x742c0000 - 0x74377000      C:\Windows\system32\PROPSYS.dll
0x76590000 - 0x7665f000      C:\Windows\system32\WININET.dll
0x777d0000 - 0x777d3000      C:\Windows\system32\Normaliz.dll
0x75f70000 - 0x75fb5000      C:\Windows\system32\iertutil.dll
0x759a0000 - 0x759b4000      C:\Windows\system32\MPR.dll
0x71940000 - 0x71952000      C:\Windows\System32\ntlanman.dll
0x75a50000 - 0x75aba000      C:\Windows\System32\NETAPI32.dll
0x71a00000 - 0x71a08000      C:\Windows\System32\drprov.dll
0x719d0000 - 0x719df000      C:\Windows\System32\davclnt.dll
0x734a0000 - 0x734aa000      C:\Windows\system32\cscapi.dll
0x707e0000 - 0x707e9000      C:\Windows\system32\LINKINFO.dll
0x6c460000 - 0x6c519000      C:\Windows\system32\spool\DRIVERS\W32X86\3\unidrvui.dll
0x6bdd0000 - 0x6be8b000      C:\Windows\system32\spool\DRIVERS\W32X86\3\mxdwdrv.dll
0x6c350000 - 0x6c365000      C:\Windows\system32\FontSub.dll
VM Arguments:
jvm_args: -Djava.library.path=c:/Eclipse workspace/fenix/lib -Xbootclasspath/a:C:\Eclipse workspace\fenix\rsrc\images\buttons;C:\Eclipse workspace\fenix\rsrc\images\buttons\general;C:\Eclipse workspace\fenix\rsrc\images\buttons\report
java_command: XXX
Launcher Type: SUN_STANDARD
Environment Variables:
PATH=C:\Program Files\Java\jre1.6.0_03\bin\client;C:\Program Files\Java\jre1.6.0_03\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;c:\Program Files\ATI Technologies\ATI.ACE\Core-Static;c:\Program Files\Microsoft SQL Server\90\Tools\binn\;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\Hewlett-Packard\IAM\bin
USERNAME=XXX
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 15 Model 72 Stepping 2, AuthenticAMD
--------------- S Y S T E M ---------------
OS: Windows Vista Build 6000
CPU:total 2 (cores per cpu 2, threads per core 1) family 15 model 72 stepping 2, cmov, cx8, fxsr, mmx, sse, sse2, sse3, mmxext, 3dnowext, 3dnow
Memory: 4k page, physical 1964736k(863916k free), swap 4159556k(2569432k free)
vm_info: Java HotSpot(TM) Client VM (1.5.0_13-b05) for windows-x86, built on Sep 25 2007 19:11:52 by "java_re" with MS VC++ 6.0

This looks like [bug 6754141|http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6754141] in the just-in-time compiler. If you have a support contract you can escalate this to get a fix in a jdk1.5.0 update. Alternatively, there do not seem to be any reports of this in jdk6, so you could try a recent jdk6 update (e.g., jdk6 update 17).

Preview (&others) crash on printing pdfs

Hi All,
Preview (& Skim) crash on me when printing pdfs after upgrading to Leopard 10.5.2. HTML directly from Firefox prints fine though. Spent 2 days trying to fix it with no luck. Would be very grateful for any advice.
The error appears to be
Mar 25 13:14:35 Macintosh Preview[329]: PPD parse error, expecting '*'
My primary thought (based on previous reports here and elsewhere) is that it had something to do with the HP-driver (HP9500 over CUPS), altough it is funny that HTML prints no problem.
Tried with no success:
- New Archive and Install
- Deleted old .plists related to Printing
- Deleted old ~/Library/Printers
- Deleted complete old /Library/Printers/hp/ directory
- Installed new HP Drivers from Optional Installs on the Leopard Install DVD
- Installed new Driver directly from www.hp.com
- Moved /Library/Printers/PPDs to desktop and back.
Many thanks in advance,
Cheers,
Koenraad.
Full Problem Report/Error log
Process: Preview [329]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 4.1 (469.2.1)
Build Info: Preview-4690201~3
Code Type: X86 (Native)
Parent Process: launchd [84]
Date/Time: 2008-03-25 13:14:37.283 +0100
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ...ple.print.PrintingCocoaPDEs 0x0f86ef7b 0xf86b000 + 16251
1 ...int.framework.Print.Private 0x0f81edee 0xf81d000 + 7662
2 ...int.framework.Print.Private 0x0f825049 0xf81d000 + 32841
3 ...int.framework.Print.Private 0x0f839a79 AskUserForFile + 56649
4 com.apple.AppKit 0x954ace56 -[NSApplication sendAction:to:from:] + 112
5 com.apple.AppKit 0x954acd94 -[NSControl sendAction:to:] + 108
6 com.apple.AppKit 0x954acc1a -[NSCell _sendActionFrom:] + 169
7 com.apple.AppKit 0x954ac273 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1827
8 com.apple.AppKit 0x954abac6 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 541
9 com.apple.AppKit 0x954ab380 -[NSControl mouseDown:] + 888
10 com.apple.AppKit 0x954a9ac3 -[NSWindow sendEvent:] + 5381
11 ...int.framework.Print.Private 0x0f83e9e0 CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 272
12 com.apple.AppKit 0x95476714 -[NSApplication sendEvent:] + 2780
13 com.apple.Preview 0x000070c5 -[PVApplication sendEvent:] + 359
14 com.apple.AppKit 0x953d40f9 -[NSApplication run] + 847
15 com.apple.AppKit 0x953a130a NSApplicationMain + 574
16 com.apple.Preview 0x000025a2 start + 54
Thread 1:
0 libSystem.B.dylib 0x9522bbce _semwaitsignal + 10
1 libSystem.B.dylib 0x952568cd pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x964ac432 glvmDoWork + 162
3 libSystem.B.dylib 0x95255c55 pthreadstart + 321
4 libSystem.B.dylib 0x95255b12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9522bbce _semwaitsignal + 10
1 libSystem.B.dylib 0x952568cd pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x92d4c121 fefragmentthread + 54
3 libSystem.B.dylib 0x95255c55 pthreadstart + 321
4 libSystem.B.dylib 0x95255b12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9522bbce _semwaitsignal + 10
1 libSystem.B.dylib 0x9522b996 usleep$UNIX2003 + 61
2 com.apple.AppKit 0x95441cf9 -[NSUIHeartBeat _heartBeatThread:] + 2042
3 com.apple.Foundation 0x9206b5ad -[NSThread main] + 45
4 com.apple.Foundation 0x9206b154 _NSThread__main_ + 308
5 libSystem.B.dylib 0x95255c55 pthreadstart + 321
6 libSystem.B.dylib 0x95255b12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0f86eb67 ecx: 0xa06771a0 edx: 0x0ce96f01
edi: 0x0ceb9e40 esi: 0x0ce96e00 ebp: 0xbffff0c8 esp: 0xbffff060
ss: 0x0000001f efl: 0x00010202 eip: 0x0f86ef7b cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x96a29000 - 0x96a33feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x96a34000 - 0x96a34ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x96a35000 - 0x96abefe3 com.apple.DesktopServices 1.4.5 (1.4.5) <8b264cd6abbbd750928c637e1247269d> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x96abf000 - 0x96dc7fff com.apple.HIToolbox 1.5.2 (???) <7449d6f2da33ded6936243a92e307459> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96dff000 - 0x96f37ff7 libicucore.A.dylib ??? (???) <afcea652ff2ec36885b2c81c57d06d4c> /usr/lib/libicucore.A.dylib
0x96f38000 - 0x96f43fe7 libCSync.A.dylib ??? (???) <df82fc093e498a9eb5490761cb292218> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x96f44000 - 0x96f9eff7 com.apple.CoreText 2.0.1 (???) <07494945ad1e3f5395599f42748457cc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x96f9f000 - 0x96fbaffb libPng.dylib ??? (???) <b6abcac36ec7654ff3e1cfa786b0117b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96fbb000 - 0x97035ff8 com.apple.print.framework.PrintCore 5.5.2 (245.1) <3c9de512e95fbd838694ee5008d56a28> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x97036000 - 0x97046ffc com.apple.LangAnalysis 1.6.4 (1.6.4) <cbeb17ab39f28351fe2ab5b82bf465bc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x97047000 - 0x9704eff7 libCGATS.A.dylib ??? (???) <9b29a5500efe01cc3adea67bbc42568e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9704f000 - 0x97065fe7 com.apple.CoreVideo 1.5.0 (1.5.0) <7e010557527a0e6d49147c297d16850a> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97066000 - 0x97067ffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Hi John,
Many thanks for your reply.
The model printer we are using is HP9500hdn via CUPS. The standard driver Leopard finds when adding the printer is HP8150, but I have tried with both (from the Optional Installs folder)
The PPD error is what shows up in the system.log. The crash report from SKIM is pretty much the same. Unfortunately I cannot give it to you, because on recommendation of a colleague I tried again an Archive and Install without migrating users. It still fails, but only from the second attempt onward (I noticed this before: re'setting' in some way --- at this moment I do not know the precise steps ---- allows a single print but after that it fails). The system.log
file is different for the very first crash and every subsequent one.
The crash reports are very similar though. I'll email them to you directly.
All pdfs fail to print. e.g. the 'About Stacks.pdf' in your Documents folder.
I am not sure what you mean by using generic PPD while adding the printer. We have a networked system, which we connect to by activating CUPS via the standard Leopard Printer Fix (adding 'BrowseProtocols all' to /etc/cups/cupsd.conf and restarting cupsd. Then we 'Add the printer' after clicking Print. I did try it with the PPDs folder moved to Desktop and it still fails.
I also tried as a different user and the same problem stays. I do not think it is the printer though. I also tried printing a .jpg file directly through Firefox (no problem, also no problem with .html) and through Preview (standard crash). So it looks it is the print interface that Preview calls, and this must be the same one SKIM calls, and indeed when checking Safari (when used as a viewer for .jpg and .pdf and .html) it also crashes. But Firefox does not crash, and printing a Test Page from the Print Queue also works...
I greatly appreciate your help. Two colleagues here are suffering from the same.
Please let me know if you need more information.
Many thanks,
Koenraad.
Relevant part of the system.log file (what does the first statement mean?)
Mar 26 16:24:20 koenraad-schalms-imac kernel[0]: Preview[369] Unable to clear quarantine `Black and white duplex a4.app': 93
Mar 26 16:25:31 koenraad-schalms-imac com.apple.quicklook[406]: failed to find start of cross-reference table.
Mar 26 16:25:31 koenraad-schalms-imac com.apple.quicklook[406]: missing or invalid cross-reference trailer.
Mar 26 16:26:11 koenraad-schalms-imac ReportCrash[408]: Formulating crash report for process Preview[369]
Mar 26 16:26:12 koenraad-schalms-imac ReportCrash[408]: Saved crashreport to /Users/kschalm/Library/Logs/CrashReporter/Preview2008-03-26-162606koenraad-schalms-imac.crash using uid: 501 gid: 20, euid: 501 egid: 20
Mar 26 16:26:11 koenraad-schalms-imac com.apple.launchd[91] ([0x0-0x25025].com.apple.Preview[369]): Exited abnormally: Bus error
Mar 26 16:27:31 koenraad-schalms-imac com.apple.quicklook[415]: failed to find start of cross-reference table.
Mar 26 16:27:31 koenraad-schalms-imac com.apple.quicklook[415]: missing or invalid cross-reference trailer.
Mar 26 16:27:38 koenraad-schalms-imac Preview[417]: PPD parse error, expecting '*'
Mar 26 16:27:42 koenraad-schalms-imac ReportCrash[418]: Formulating crash report for process Preview[417]
Mar 26 16:27:43 koenraad-schalms-imac ReportCrash[418]: Saved crashreport to /Users/kschalm/Library/Logs/CrashReporter/Preview2008-03-26-162741koenraad-schalms-imac.crash using uid: 501 gid: 20, euid: 501 egid: 20
Mar 26 16:27:43 koenraad-schalms-imac com.apple.launchd[91] ([0x0-0x2d02d].com.apple.Preview[417]): Exited abnormally: Bus error

Cs5 InDesign crashing when exporting print pdf and markup file?

We just did our upgrade yesterday from cs4 to cs5. Two things that I have discovered so far that I haven’t been able to figure out.
I need to create a pdf from a file...I go to export — print pdf — this QUITS (if I do the interactive pdf it works okay but I need a print ready one. I had to print a postscript file — then distill it in acrobat — so far, knock on wood that works but is time consuming.
I tried to export a — InDesign MarkUp file (imdl), the new interchange to go from 5 to 4 — I was thinking okay...I will just take the cs5 file back to cs4 and make the pdf there but when making the imdl file to open in cs4 I also crash.
any help would be appreciated!

I had a major problem with exporting CS5 Indesign interactive PDF doc (270pgs) it would crash reasonbly consistently, other times behave OK? After many hours reading forums, and Adobe help desk I found my own work-around which I want to share (as I couldn't believe it was so simple and worked!)
OK..so the doc has navigation buttons and hyperlinks all the way through....I Exported half the doc. Then the other half. Then I combined in Acrobat.
There it is....simple and boy am I happy now!!

Firefox crashes (hangs) while printing pdf (or xps)

Firefox crashes/hangs whenever I try to print pdf using Adobe Acrobat V9.5. I updated Acrobat to XI but the problem didn't go away. It crashes the same way when I try to print to xps as well.
I have to force close the browser and I see Acrobat (or XPS) conversion dialog stuck somewhere at middle afterwards.
I don't have problem printing to pdf from other applications including other browsers (Chrome and IE9). Uninstall/reinstall (complete removal including profile), reset, disabling all addons and extensions, none of these worked. Although the problem goes away when I use Firefox in safe mode. What could be the problem here? I tried disabling all addons and extensions without luck.
I saw similar problem in another thread (https://support.mozilla.org/en-US/questions/994052?esab=a&as=aaq) which says it got solved after updating to V29. But I have this problem at office where I use ESR release channel currently at V24.6.
Can anyone confirm that this is a Firefox bug and has been fixed in V29? If so I can wait until next month when ESR channel jumps to V31.
PS: I use Windows 7.
Thanks in advance for any suggestion or help.
Peace

''Peace712 wrote:''
Although the problem goes away when I use Firefox in safe mode. What could be the problem here?
Try toggling the status of hardware acceleration under Options → Advanced → General, then restart Firefox.
* [[Advanced settings for accessibility, browsing, system defaults, network, updates, and encryption|Advanced settings for… hardware acceleration]]
If there's no problem in Safe Mode, that suggests an issue with an add-on, a preference or a file in the profile, or hardware acceleration. Since you've already ruled out the other two, hardware acceleration is all that's left to try.
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
''Peace712 wrote:''
Can anyone confirm that this is a Firefox bug and has been fixed in V29?
For me, Firefox will simply not print to XPS, though Internet Explorer doesn't have any trouble. Others have reported hanging when text is pasted into the "Save As" dialog. I haven't seen any reports of crashes, though that may be specific to the older version of Firefox you're using.
''Feel free to vote for the report to keep track of any progress, but please don't post comments unless you have technical information to add. See [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html the Bugzilla etiquette page] for details.''
* [https://bugzilla.mozilla.org/show_bug.cgi?id=1026409 Bug 1026409] - Can't print to XPS - Printer Error - An error occurred while printing
* [https://bugzilla.mozilla.org/show_bug.cgi?id=850160 Bug 850160] - Hang when pasting into XPS printer "save as" dialog
As for printing to PDF, I can't turn up any confirmed bug reports.
* [https://bugzilla.mozilla.org/show_bug.cgi?id=875691 Bug 875691] - FireFox 29.0 Still Does Not Work Correctly with the Adobe Acrobat 10.1.9 PDF Printer Driver
I use Doro PDF Writer, which works fine.
* http://thesz.diecru.eu/content/doro.php

Indesign crashes when Exporting a Print PDF

Has anyone had problems with Exporting Print PDF from Indesign CC?
I can do an interactive one, but not print.
No. It is not the file I am trying to print. I have tried a brand new one with nothing in it as well.

I believe "PrintFusion45" recommends you to use lower resolution (resized) copies of your original TIFFs in your Indesign document.
You can have a look at the "effective ppi" in the "link info" window for a selected image, and compare it with the intended print resolution (in your case perhaps the image downsampling setting in the pdf export).
If you intend to create a pdf using 300 ppi downsampling for the images, and the effective ppi of an image in the document is 1000 ppi (which could be the result if you rezise a large image to a small area in InDesign), then InDesign will have much more data to process, than using an image that already has the same ppi as the intended output.
There is of course the downside of keeping more than one original image, just to get the InDesign documents "lighter" and faster to print.
I hope this makes things a bit clearer.

PDF Export Crash (follow-up)

There was a thread a while back titled "PDF Export Crash." Because it was archived, I was unable to post my findings there. This issue recently became front and center for me within the last 24 hours. For those unaware, I am referring to an issue where Pages crashes every single time you try to export to PDF on certain documents (even through the print dialog). Using a different computer only produces the same results!
After some investigation and testing, I was able to discover that the presence of footnotes was directly tied to the problem. Once removed, seamless exporting followed. However, not all footnotes were responsible. I found the third page of my document, when isolated, exported just fine along with its footnote; while the fourth page of my document, when isolated, did not export (crashed). Footnote along are there NOT directly responsible.
Although I am still unable to determine the exact problem, I would like to make these observations available along with another workaround I discovered. It is a little tedious, but absolutely guaranteed to work for someone who is desparate.
1. Copy and paste your entire document into TextEdit.
2. Create a new blank Pages document and past it back in.
3. Manually add your footnote back in one at a time.
4. Make any minor formatting corrections from the transfer.
After using this method to recreate the original document, while visibly symmetrical, the recreation process somehow eliminated the "quirks" that were causing Pages to crash during a PDF export.
If anyone is still having this issue, I'd be interested to hear from you. Especially if you have discovered exactly what causes certain footnotes to disrupt the PDF export process.
iMac G4 Mac OS X (10.4.2)

In order to isolate the problem as much as possible, you may want to delete parts of the document, step by step, and see how small it can be and still crash.
If you are lucky, that may tell us exactly what causes the crash.
If you are unlucky, the reason is an exceptional corruption of the document, which happened some time in the past, and which cannot be isolated this way.
Good luck!

Report Rendering (Print & PDF) trashes report that looks fine on screen

Since installing SQL Server 2012 SP2 CU3 (11.0.5556) a number of reports look fine on screen but when printed or exported to PDF the format is totally altered so that either many blank lines are inserted between lines, or lines are squashed together. It
doesn't affect all reports. Reports (both affected and not affected) use Tablix with both Row Groups and Column Groups. There is no obvious consistency between those reports that are affected.
All of our SQL Server instances are hosted on VM-Ware virtual servers.
I've raised the issue via Microsoft Connect: https://connect.microsoft.com/SQLServer/feedback/details/1063641/report-rendering-print-pdf-trashes-report-that-looks-fine-on-screen
Any thoughts or workarounds? Is this a bug?
Thanks!

Hi nsam,
We installed the sqlserver 2012 sp2 cu3 in our lab, but unfortunately the issue cannot be duplicated, so I provided the following options for your reference.
1),Please help to provide a way with detail steps to duplicate the issue.
2),If you don't know how to duplicate the issue, please try to remove the sqlserver 2012 sp2 cu3 update by the following steps to see if the issue can be fixed.
In Control Panel, open the Add or Remove Programs item.
2. Click Change or Remove Programs .
3. To see all the updates for the SQL Server 2012 installation, click to select the Show Updates check box.
4.Uninstall the cumulative hotfix package.
3,)Please visit this link to see the various support options that are available to better meet your needs:
http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone

Unknown error while trying to print PDF

I keep getting an unknown error when I try to print a PDF. The message is "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem" followed by a note pad popping up filled with this:
%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%
Stack:
(› PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ
øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I the service chat pointed me at this link: Error "...The Adobe Print Engine has failed..." | Print | InDesign |CS, CS2, CS3 but none of those solutions solved the issue.
What I have tried:
Restarting the program and computer
Renaming the file
Going into the program setting as the link suggests
In the meantime I will use the PDF presets to make PDFs.

Presumably you have a good reason for wanting to print PDF instead of exporting? For troubleshooting tips, see Adobe Community: File Crashing on Output - printing/PDF/other

HP Laserjet pro p1102 kills spooler when printing PDF documents

I have a HP laserjet pro p1102 running on Win7 63x PC.
When I print PDF documents nothing happens on the printer side.
Instead the spooler is killed.
When checking the spool file I can see that the documents have been spooled to the printer.
New driver install done, aswell as firmware upgrade.
Acrobar pro 11.0.07.
Please assist.

Hi @UFS-HYRAX,
I see by your post that when printing a PDF the Print Spooler Crashes. I can help you.
Do you have the same results when printing something else, other then a PDF?
Clear the Spool folder and restart the Print Spooler.
How to Clear Current Print Queue In Windows Vista & Windows 7.
Run the Adobe Updates, the latest version is 11.0.09.
Print the PDF file as an "image". From the Adobe print screen, select the button "Advanced", on that screen you see the box for "print as image". Click on that check it. This should resolve the issue.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Printing causes Application Crashes

Hi,
I have a Macbook that I hook up to my Lexmark 5300 series printer via USB to print. The problem is that when I print (PDF or Document) it causes my application to crash. It does not even bring up the print option dialogue box. This includes Adobe Reader (Professional and Version 9), Preview, any Office program. I thought it might be the default PDF printer, so I deleted that. The only printer in the queue is the Lexmark. Is there anything else I should try?
I am able to print from InDesign oddly enough, but it isn't a PDF it's a .indd format.
Thank you!

Updated drivers are a wonder.

How to print pdf files not using acrobat product?

i just want to print pdf files,but not want to use the adobe acrobat or acrobat reader,just want to write a tools print pdf files directly.

> no i just want to print it,not need to read it.can you help me?
Well, the problem is to print it you need to be able to read it. Something needs to convert it into a format the printer can understand (most printers are PostScript or PCL).
I'm not sure you entirely understand what a PDF file is. It's not a fancy text file. It's a binary format. Saying "I want to print a PDF without a PDF interpreter" is like saying "I want to run an EXE without Windows". You need software to interpret the format.
You certainly can write your own software to interpret the PDF format, convert it to a print language and output that to a printer, but as Aandi said you will need to start by reading the PDF Reference so you know how the inside of a PDF file works, and it will most likely take several years of development even for a seasoned, expert programmer. It's just not as simple as "Printer, meet PDF. PDF, meet printer."

Can't print pdf's with new Adobe Reader XI

Hi there. I’ve just downloaded the latest version of Adobe Reader XI. I can open up pdf’s but when I try to print it crashes. I am using a Mac OS X Version 10.6.8. I’m not very techie so plain language would be really helpful. I did click a box about enabling signatures and I’m not sure if that is causing the problem. Thanks.

Hello,
Please refer - http://helpx.adobe.com/acrobat/kb/quick-fix-print-pdf-image.html
~Deepak

I cannot print pdf documents from Adobe Acrobat

When I open up a pdf document in Adobe Acrobat, I am unable to print it. If I try and use an HP Laserjet 1606 laser printer Acrobat crashes. When I use either an HP Office Jet 7000 wide format ink jetprinter or a Brother MFC 3360C multi function ink jet printer I either get an error message that says "This document cannot be printed" or Acrobat crashes.
I can print using the Preview program.
Any suggestions?

Jim1848 wrote:
Any suggestions?
Try the Adobe forums as it's their software you're having problems with: http://www.adobeforums.com

Printing PDF meet crashs

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