Printing problem from Adobe Acrobat 8 and Reader 9

Hello together,
i've got a problem while printing from Adobe Acrobat Professional 8 and Acrobat Reader 9.
I've got the Error: /usr/libexec/cups/filter/pstoraster failed
It happens with my new Canon ip4700 and my brother laser printer.
I got the newest available Version of OSX and the Adobe Updates.
The PDF files are printed in the "OSX Preview", but not in the Adobe Software
Happy for any help or advice.
Best,
Lukasz

Acrobat 8 and Reader 9 are not compatible. The only versions of Reader and Acrobat designed to be compatible with each other in Windows is Reader and Acrobat X.

Similar Messages

Tabloid duplex printing problem from CS4 (Acrobat and InDesign)

I cannot print a two-page tabloid (landscape mode) pdf document properly from a MacBook Pro or a Mac Pro running 10.6.2 using Adobe Products (Acrobat 8 or 9, or InDesign CS3 or CS4) to an HP LJ5550DN. The printed version prints on both sides of the paper, but the right 1/4 of each page doesn't print. Furthermore, if I reboot and print just one side, it prints fine, but when I select duplex I get this problem and if I try to print just one side again, it prints w/o the 1/4 of the right side of the paper.
I can print the tabloid duplex correctly using Preview on the same computers. I can also print correctly using Acrobat 7 from a Mac G4 running Mac OS 10.4.11. I can print a single tabloid sheet correctly from Illustrator CS3 or CS4 from the Snow Leopard computers, but since Illustrator doesn't handle more than one page, can't send it duplex.
I conclude that the problem is the Adobe software under Snow Leopard. If you know what is wrong with the Adobe software, please send me the fix - it would streamline the process.

I'm having exactly the same problem, with a 5500dn. As with you, the problem is present in both CS3 and Acrobat 8 and 9, and I can print a duplex A3/tabloid PDF correctly with Preview. (only the colour balance is rubbish!)
Mac OS 10.6.2, print driver HP Color Laserjet 5500 v3010.107 (although it's obviously not the driver).
Needless to say, any solution to this needs to address CS3 and later apps.
Bug report filed.
Thanks,
--Richard E

Page Setup / Printing in Adobe Acrobat and Reader

Does anyone know why Adobe Acrobat and Reader don't retain page setup information from one document to the next? I constantly have to switch between two different paper sizes in page setup, because the information isn't retained by the individual documents.

I would suggest creating a second instance of the printer in Windows with tray 2 as the default tray - select that printer from Acrobat.
Control Panel > Add Printer > Create the Printer
Control Panel > Printers > Printer Properties

Printer hangs from Adobe Acrobat Pro 10.1.2

Windows 7 x64
HP Color Laserjet 5550 PCL 5 over TCP/IP Port
Printer hangs for a very long time and then generates an error, but no record of it in Printer event log. The spooling size of the PDF is also incredibly large compared to the actual size of the document. This problem has just emerged after the upgrade from Adobe Acrobat Pro 9.
Help!

Have you checked to see if this might be related to duplex being automatically selected in the printing dialog in version 10.1.2? To turn it off try the following:
Open the PDF you want to print.
Click the Print icon to open the Print dialog box.
Click Size, and then deselect Print On Both Sides Of Paper.
It's a known issue with the 10.1.2 update.

Problem with Adobe Pro and Reader on terminal server

Hi,
We have have a Terminal Server environment with Adobe Pro and Reader. We have security for Adobe Pro, so only certain user has access to Adobe Pro and all users has access to Adobe Reader.
Some users receive many email with pdf's attachments in Outlook and need to print these attachments. They use the Outlook function to print email and attachment automatically. The users who has access to Adobe Pro can print attachment automatically with no problem.
The problem is user who only have access to Adobe Reader. The user can't print attachment automatically with the email, only the email is printed. But, they can open attachment and print with Adobe Reader. But, it's impossible to open each attachment because there are so many.
Thanks for your help.
Jonathan

Hi,
So if I understand correctly,
1. You have installed Acrobat Pro & Reader on a Terminal server.
2. You have created a security group in your Active Directory Users & Computers for users having access to Acrobat
3. You have set permissions on C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe and C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe on the terminal server and provided access only to the security group created above.
4. Users are accessing the Terminal server through RDWeb or connecting remotely through MSTSC (RDP) or using a .RDP file
5. Users get emails with PDF attachments and print the mail directly without opening the PDF in Reader.
Users check the box to print the attachments with the mail (see snapshot below):
Some questions:
1. What is the OS and platform (x86 or x64) of the terminal server?
2. What are the versions of Acrobat & Reader on the terminal server?
Thanks,
Vinod

Print to xps-printer problem from Adobe Reader 11.0.06

Steps to reproduce bug:
1. Add XPS printer (using new local port and Microsoft XPS Document Writer v4)
2. Open a pdf file in Adobe Reader XI (11.0.06.70)
3. Choose command Print
4. Choose XPS printer
5. Click print
Results: nothing happend
Expected results: The xps file must have been created in this location
p.s. In previous version (11.05) 'File save as' window appeared and I could save file as XPS format.

We have the same problem !
Tested this today with adobe reader 9.5.x , file is attached as "filename.do.pdf"
If we use adobe reader 11.0.x file is attached as "filename.do"
If you use save file as , it does get the "pdf" extension automatically
Solution appreciated !

Printing problem with Adobe Acrobat 9.3 (SDK) on Windows 7 64 bit

Hi
I have used Adobe Acrobat 7.0.5 SDK (VB.Net with VS 2005) with Windows 2003/XP and printing works fine. I am trying to make printing
work on a laptop with Windows 7/Office 2010/Adobe Acrobat 9.3. I am using SDK , VB.Net (.Net Framework 2.0 with VStudio 2008).
I have added a network printer on the laptop. From the code I set the default printer and then try to print a PDF with the default printer.
The function returns true, doesn;t throw any error but it actually doesn't go to printer. I have tried many ways to print a PDF even from Local Hard disk.
But no luck. Below is the code. Any ideas please.....
Dim PDDocPrint As New Acrobat.AcroAVDoc
            'set default printer name
                     m_sprinterName = p_sPrinterName
                    m_sprintJobnm = Filename
                    If PDDocPrint.PrintPagesSilent(0, -1, 0, 0, 0) = False Then
                        LogError("Unable to print")
                        TerminateAcrobat()
                        Return False
                    End If
                   PDDocPrint.Close(0)
                Else
                   LogError("::Error Desc.: " & "Unable to open PDF file: " _
                                             " for printing.", "")
                    Return False
                End If
The "PDDocPrint.PrintPagesSilent(0, -1, 0, 0, 0)" returns true but printing doesn't happen. I have tried "PrintPageEx" an dother functions.
Is there anything else to do with Adobe 9.0 or Windows 7.0?

Thanks!!! It is version 9.3.1. Should I upgrade for better?
But WHen I tried again changing the parameters as below: trying to print a few pages
l_oCAcroPDDocPrint.PrintPagesSilent(0, 2, 0, 0, 0) - 0 first page and 2 last page. It works fine.
In 7.0 I used -1 in place of last page and it printed all pages of that particular PDF.
I did not find about printing all of these pages from Acrobat 9.0 API. Can you please let me know?

Adobe Captivate 5 published as pdf not displaying in certain versions of Adobe Acrobat and Reader

We have an issue where upon publishing files as a pdf in Adobe Captivate 5, they will not open in Adobe Acrobat Pro (9 or 10) or Adobe Reader (11). However, they will open in Adobe Reader 10.1.4. I have searched up and down these forums and google, without any solid resolution for this issue. We are running Windows 7 64-bit machines. It should be noted, that if we publish as a exe, it works without any issues. See below for other threads with same issue (but no resolution), and a screenshot. Thanks!
Other threads with same issue:
http://forums.adobe.com/message/4864175
http://forums.adobe.com/message/5070891

Try this. Though the solution is for CP6, it might still work for you.
http://helpx.adobe.com/captivate/kb/captivate-swf-doesnt-play-acrobat.html
Sreekanth

Printing Problems wtih Adobe Acrobat X Pro

I am having problems printing Adobe Acrobat X Pro forms. When I try to print, information entered into text fields will not print.

Since it just appeared to happen with the latest update of Acrobat 10.1.2, can you check to see if it's related to any of these known issues?
http://kb2.adobe.com/cps/928/cpsid_92870.html

Adobe Acrobat and Reader digital signature verification error logs

Can you help me how enable and where Acrobat 9.2 and Reader 9.2.3 error logs to analyse digital signature certificate revacation (CRL, OCSP)?

Hi Gatis,
Check out the Security and Digital Signature Admin Guide athttp://learn.adobe.com/wiki/download/attachments/52658564/acrobat_reader_security_9x.pdf?v ersion=1
http://learn.adobe.com/wiki/download/attachments/52658564/acrobat_reader_security_9x.pdf?v ersion=1
Once you get the file open look at section 5.3.4.4
The folder path has to exist, but Acrobat will create the file if it's missing. For example, if you want to save the file to C:\LogFile\digSigLog.txt the folder LogFile would have to exist on the C drive, but the log file itself will get created if it's not there already.
When you type in the file path and name in the Edit Binary Value dialog in regedit, make sure you null terminate the string by typing a zero at the end of the hex data on the left side of the dialog. It will look like a dot on the right side, but it's not really a dot (a dot is 2E in hex).
Steve

Printing problem from Adobe Reader

This has got me completely stumped!
I have an 8 page document which is 7.5 MB in size.
I want to print this as an A5 double-sided booklet on A4 paper. So, it should print pages 1 and 8 on one side of A4, then print pages 2 and 7 on the other side of that sheet. Then it should print pages 3 and 6 on the next sheet, then pages 4 and 5 on the other side. Therefore two sheets of A4 paper, which I can then fold up into and 8 page A5 booklet.
This is something I have done numerous times in the past with other files.
When I try to print this file, the file size of the spooled document goes up to 210 MB and then the printed output is one sheet of A4, with all 8 pages on it, 4 pages per side!
The printer settings I have used (which I have used successfully for other booklets) are:-
Page Scaling is set to 'Booklet Printing'
Booklet Subset is set to 'Both Sides'
Sheets from is set to '1 to 2'
Binding is set to 'Left'
On the 'Finishing Tab' the properties selected are:-
'Print on both sides'
'Left binding'
'2 pages per sheet'.
'Portrait' orientation.
As I say, these settings have worked for lots of other documents.
Any ideas?

If I click on the print button under file, there is a preview window but nothing in it or it's all black. I'm assuming the Preview application is somewhere else.

Printing Problem with Pro 8 and Reader

I have this problem where when I print to any printer, from Acrobat pro, or reader, any sort of graphics/image in the PDF doesn't come out properly. For example, most of the graphics/image part looks solid black, or blocky. I usually take the same PDF, open it up on another computer, and print it to the same printer i normally print to, and it prints fine. I also can print from any other program other than acrobat/reader just fine.
So far, i have uninstalled Reader, and reinstalled Acrobat, with no result.
Any ideas?

Not alot of information to go on but you might check to see if Print Color As Black is checked in the lower left corner of the Print dialog.

PDF form submission problem - works in Acrobat and Reader, but not when embedded in browser

Hello everyone,
I am trying to submit a PDF form to an application server.
To do this, I added a "Submit" button to the PDF, configured the server's address and submit format, and tested the button.
I opened the PDF in Acrobat Pro, clicked the button, and my web application received the form in PDF format just as I wanted.
To make it work in Reader, I had to extend user rights via Acrobat Pro, and then the form worked inside Reader as well.
Up to here, everything went fine.
Then I embedded the PDF in a web page (which will be the final scenario) and it all stopped working.
The submit button doesn't do anything anymore, and no data is sent to the application server.
I even tried switching from the form's submit mechanism to calling event.target.submitForm(...) in Javascript directly, but nothing changed (meaning this too worked only when opening the form as an "offline" pdf, but not when embedding it in a web page).
Is there something I am missing? Something else that must be configured/activated in order to be able to submit the PDF when it is in the form of an embedded object?
Many thanks in advance,
Alex

Thanks for your reply, Paul.
I tested the submit button both in Reader 9.3 and Acrobat 8 (which is the same I used to RE the PDF).
Apparently I got it working too, but only by deploying my embedding web page to an application server.
The final environment the PDF will be embedded into will be inside a web application deployed to an application server, so I guess my problem is solved.
It didn't work only when embedded into a local test.html web page saved on my PC...
Thanks again, have a good day.
Alex

Anyone having printer problems with adobe cs5 and mountain lion

I can print one copy in adobe cs5 but if I hit the print button it shuts down the program. Anyone having this problem besides me?

Are the drivers for your printer are up to date? You probably can print one copy cause it doesn't access the option window in your application.

Adobe Acrobat and Reader 9.0

How do I create a document in Acrobat that I can then sign in Reader? Both versions are 9.0. Thanks for the help!

If you mean a digital signature, the document will have to be Reader-enabled with Acrobat Pro (as opposed to Standard) or LiveCycle Reader Extensions. To Reader-enable a document in Acrobat 9 Pro, select: Advanced > Extend Features in Adobe Reader
You can add a digital signature field to the document by going into form editing mode (Forms > Add or Edit Fields) and using the Digital Signature tool to place it.

Printing problem from Adobe Acrobat 8 and Reader 9

Similar Messages

Maybe you are looking for