Printing problem in CS4

Printing was working fine and then all of a sudden I can't print in Photoshop CS4 on my IMAC and Epson Stylus Pro 3880. I can print in other programs. I have OS 10.9.2.

I have had exactly the same error with Vista and a HP Z3100ps printer.
I'm guessing right now because I could not solve it when it happened on TWO computers.
Is it possible that the file's active layer is set to a text layer using a uninstalled font ?
I'm planning on deleting the printer, and re-adding it to see if this solves my problem.

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  • Tabloid duplex printing problem from CS4 (Acrobat and InDesign)

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  • Printing Problems in CS4 with EPSON R1900

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    Ive gone crazy trying to get ID CS3 to print on my HP Laserjet P1006. Various Adobe techs have spent hours trying to find a fix. They really have been very nice and all tried
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  • Printing problems with CS4.

    Dear members:
    After several attempts to print black-and-white photos in Photoshop CS4 I decided to give up and seek help.
    I have followed the steps I believe are the right ones and the same I have used before with previous versions of Photoshop. First I applied the command Image > Adjustments > Black & White ... and my color photo became black-and-white on screen. I made an attempt to print but the print came out looking blueish (as if it had some kind of blue duotone applied to it). Second I tried the same settings and also set the printer (an Epson R 1800 photo printer) to black instead of color. Again the same result. In my last attempt I converted the image using the same command above (Image > Adjustments > Black & White ...), then I used the command Image > Adjustments > Desaturate and after that I applied the command Image > Mode > Grayscale. In addition to all these steps I also entered black in the printer dialog box instead of color. Still the print came out blueish just as it had before.
    What must one do to "convince" Photoshop to print a color photo as a true black-and-white image ?
    Thank you in advance for your help.
    Joseph

    Thanks Milenium. I appreciate your response. Yes I do work in RGB. The profile is sRGB IEC 61966-2.1( The same as for all the photos) The monitor profile (Sony SDM-HS95P-DVI-D) is set at the system as well as the HP printer profile. I would like to update what has happened since my last post:
    I reinstalled CS3 and installed a Canon Pixima 9000. The Cannon was just as much a mess as the HP vibrant colors and dark muddy prints, but the Canon had another problem...It was shifting red-magenta to yellow -orange However what I learned is that CS3 and CS4 were sharing some functions and settings even though I had the syncronization function turned off I.E, color settings, and working space. I couldn't bother with the Canon and since it was a loaner I took it out of the equationfor the time being. Next I read a post from 2004 on some web site from folks who were having similar problems with CS3 and HP printers( I never had a problem with this combo and as previously mentioned I do a great deal of wide printing with pretty good gosh darn results) Howerer, a poster said that she went into the system printer profile and deleted any profile there, then set up CS3 with no color management, and set the print function on the HP at application managed color( which she believed to be HP's no color management at the printer if if no color management is selected in photoshop. KInd of makes sense,she attained a 90% improvement in her prints. Well I gave it a shot and set everything up just as she suggested including the deleting of all the system printer files and got the same results as she did in back in 2004. A step foward I hope. If you have any other suggestions please let me know. My next step would be to remove Design Premium and see if that has any effect on restoring CS3 to it's previous standard vanilla set up of let the printer manage the color with the sRGB IEC 61966-2 profile.
    Message was edited by: lexabob  rgb profile error correct is now in text sRGB IEC 61966-2

  • New problem printing from InDesign CS4 in Lion

    After having great success with Aisolve's earlier fix on printing from InDesign CS4 after upgrading to Lion, I'm having a new problems after installing the OS X 10.7.2 upgrade last week. When I try to print from  InDesign CS4 and Illustrator CS4 to my Lanier 445c/Ricoh C4500 at my workplace I get the following error message:
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    mmsteer,
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    OS/Library/Printers/PPDs/contents/Resources/Zh_CN.lproj,
    OS/Library/Printers/PPDs/contents/Resources/Ja.lproj,
    OS/Library/Printers/PPDs/contents/Resources/ko.lproj,
    OS/Library/Printers/PPDs/contents/Resources/Zh_TW.lproj,
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    Also, regarding my current problem, I spoke with an Apple tech person and found that the 10.7.2 upgrade apparently is the culprit, and is incompatible with wireless printing to my Lanier printer. I CAN print connected through USB. That's a work-around for now, but I'll need to contact Lanier about upgrading their driver for OS X 10.7.2.
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  • Illustrator cs4 and Epson Stylus R2880 printing problems

    I am having printing problems.  I am trying to print from my cs4 to my epson stylus photo printer r2880 and am having problem with my picture getting cut off on the left side when I print.  The print screen looks perfect but when I go to print, it always cuts off the left edge and the bottom.  I tried playing with the x and y's but have no idea what I am doing.  Does anyone have this combination of cs4 with the R2880 printer and can help me solve my problem?

    Hi Wade,
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  • New printing problem with InDesign CS4

    After having great success with Aisolve's earlier fix on printing from InDesign CS4 after upgrading to Lion, I'm having a new problems after installing the OS X 10.7.2 upgrade last week. When I try to print from  InDesign CS4 and Illustrator CS4 to my Lanier 445c/Ricoh C4500 at my workplace I get the following error message:
    "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem."
    This seems like a different issue this time, as I'm able to print to my home printers, an HP LasertJet 2600n and an HP Photosmart C4270. I thought it might be a printer driver problems, but I've gone to Lanier's site and they don't have any new printer drivers for Mac OS X 10.7.
    I also some research on Adobe's site, and found this message affecting CS1, 2 & 3. I tried the only fix that seemed to apply to me, which was re-naming/deleting the InDesign Deafults and InDesign SavedData files. (I have this problems even when I'm printing a text-only file without any graphics.) This fix didn't work.
    I can print to the Lanier/Ricoh from Acrobat 9, and all my non-Adobe software just fine, so my work-around to date has been exporting to PDF and printing from there. My big problem is that I need the "Print Booklet" feature in InDesign for a big job I've got coming up this week. Can't do that from Acrobat. :-(
    Any help would be greatly appreciated!

    Wanted to let folks reading this know that I spoke with an Apple tech person and found that the 10.7.2 upgrade apparently is the culprit, and is incompatible with wireless printing to my Lanier printer. I CAN print connected through USB. That's a work-around for now, but I'll need to contact Lanier about upgrading their driver
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    Aisolve over on the Adobe board was also helpful in advising me that if I was able to generate a postscript file (which I was), and able to generate a PDF by distlling it through Adobe Distiller (which I am), then I can safely assume that the problem lies with the hardware, in this case the printer driver. This lines up with what Apple told me.
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  • CS4 File Printing Problem

    After recently experiencing a transient power outage I am having a problem printing a particular file from Photoshop CS4. The system seems to have recovered well from the electrical outage, with one exception. When I try to print a particualr file that I had been working on, I get the foillowing message.
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    Paulo

    Curt Y wrote:
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    Message was edited by: Paulo Skylar

  • Printing Problems with Photoshop CS4

    I am having problems printing with Photoshop CS4.  When I go to print, I get a very small version of my created document.  If the image is 8"x5", it prints 1"x2" in the upper left corner.  I read other forum answers that said"delete the fax/printer" so it won't delete to the fax machine, but that doesn't work for me.  Any suggestions to fix this?
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    dumasmar,
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  • Unable to print from Photoshop CS4 in an iMac OS 10.6.3 to large format printer Epson 11880

    Hi there! I was wondering if you could help me with this case.
    Old computer: Mac G4  (purchased in 2002)
    Old OS: OS 10.4.11  (Tiger)
    CPU: Dual 1.25 GHz
    Memory: 2 RAM
    Software: Photoshop 7
    Hardware: Large format printer: Epson 11880 (64” wide monster). Prints large posters, banners, etc.
    As you can see, it is time for an upgrade...
    New computer: iMac
    New OS: OS 10.6.3  (Snow Leopard)
    Processor Name: Intel Core i7
    Processor Speed: 2.8 GHz
    Number Of Processors: 1
    Total Number Of Cores: 4
    Memory: 16 GB
    Software: Photoshop CS4
    Hardware: Large format printer: Epson 11880
    Situation: We hooked up everything and managed to print on the 11880 printer 2 times and printed two large format prints. On the third attempt, we encountered a serious problem...
    Problem: After opening a file in Photoshop and sending it out for printing in the large format Epson printer, the file goes to the printer queue and stays there for 6 seconds, and then it disappears. It does not print. :-(
    What we have done so far:
    We made sure we downloaded the latest printer driver for this printer from Epson’s website.
    The printer driver is correct. The computer talks to the printer and we are able to execute all the commands from the printer utilities panel. (i.e. check ink levels, clean heads, etc.)
    And yes, the printer is okay, because we have been using it with the old G4 machine for about a year.
    This problem got so frustrating, that we thought that something we transferred during the computer installation might be the culprit. So at one point we erased the hard drive on the new computer and reinstalled the operating system, and have not put any files from any old computers into this machine. The computer has nothing else in it. Except: The operating systems, and the Mac applications that come when the Mac comes out of the box. The only other program installed in it is Photoshop CS4 and the printer driver.
    We were wondering if this was just a printing problem, period. So we added a small printer to the computer - and old Epson 2200 we have. We sent a file to this printer and there is not problem.
    Perhaps, the file size might have been an issue? It does not matter. We can send a large 60 MB file to the printer or a small photograph measuring only 8 x 10, and these will linger in the queue for 6 seconds, and disappear never to be printed.
    Temporary relief came when we got rid of Adobe Photoshop’s Preferences file. After getting rid of the file and allowing Photoshop to reconstruct it, we managed to print two large files on the printer. Then it failed again. Tried getting rid of the preferences again, and the trick did not work anymore. :-(
    Another temporary relief came when we created another user in the computer. On the new user account it printed again a couple of times only to fail later.
    And yes, the printer WILL print from other Mac programs. If for instance, we open a file on Preview, and send it to the printer and the file will be printed. And yes, we have managed to print very large files with this method.
    In the last couple of days, we have spent 3 hours on the phone with the guys at Epson. They verified the driver and because the computer seems to be communicating with the printer and printing from other Mac applications, they suspected that the problem is with Adobe.
    We called Adobe once, and spent 30 minutes with an Indian fellow who concluded that the problem was with how the computer handles the spooling. According to him, Photoshop sends the file to the computer and the computer seems to get rid of it. So he passed the buck and told us that the problem was with Apple.
    We called Apple and spoke for 30 minutes with a friendly technician, who transferred us to a higher level techno-geek. I spent 1 more hour on the phone with Apple, and we tried everything. We went through Adobe’s knowledgebase and tried every suggested solution (see Adobe’s KB406452). It was with him that we found a temporary fix of removing the Preferences file, but the solution was short lived. He finally thought the problem was with Adobe as the printer is able to print from all applications EXCEPT Adobe Photoshop.
    We called Adobe for the second time...and after waiting on hold from 1 entire hour, we got an Indian technician, that bless his heart, had a very thick accent and had no expertise, in my opinion. He was good at collecting data and he even made me share my computer screen so that he could troubleshoot the problem. After being constantly put on hold by him (because he had to consult with someone else), he passed the buck and said that it was Apple’s problem. I just told him that it was not as likely because all programs print EXCEPT Photoshop. After trying what I would consider a “hail Mary” of DELETING all the printers from my Library folder, and not replacing them, he recorded a case number for another Adobe technician to call us in a few days.
    Because the above technician completely blew the Library, I just erased and reinstalled the OS. This time, I did not allow the OS to be updated - from 10.6.2 (that comes in the box), to 10.6.3. We tried printing using the 10.6.2 and had the same problem. :-(
    Conclusion: I think it is a problem of Adobe CS4 not getting along with Apple’s new operating system. The Epson printer is doing fine, because it has been a product that has been in the market for almost 3 years. What is disappointing is that none of the companies wants to man up and say that it is a problem and that they are willing to work on it. Instead they pass the buck to the next company.
    I can’t believe I am the only person experiencing this. Has anyone had this problem, and have you found a solution or workaround for it?

    Dear Doyle, John and Gator Soup,
    Thank you for your kind replies to my problem.
    PS is assigned 70% RAM. In fact, I have never had so much RAM in my life. Files open at lightning fast speed! :-)  We have never considered a RIP as we do not have an intense workload. In fact all the files we have tried to print print well on our old G4 with Tiger and Photoshop 7, which at the moment has saved our butt. However it would be nice to get the new faster machine with Photoshop CS4 to talk to the Epson 11880.
    Yes, we are printing directly to the printer. We have hooked up the computer via a 6 ft USB cable to the unit.
    The specs and pixel dimensions of a typical file we print are:
    Type of file: tif  (in this case it is an RGB file) // However, we avoid any color management from the computer or the printer when printing it at this time.
    File size: 60 MB
    Pixel size: 6796 x 3100
    Print size: 34" x 16" @ 200 dpi
    I have not tried saving it as a pdf yet. Will try that next.
    I did go to the Console on the Mac though, and recorded its activity between 5:14 pm - 5:19 pm when I tried to print a file.
    Remember, the symptoms are:  We send a file to the printer...The file goes to the printer queue, and it lingers there for 6 seconds. The file then disappears.
    Although there is a cryptic message of "invalid colorspace" in the log, I don't believe that the file is corrupt. First because we have tried several files, second because smaller versions of these can be printed in another Epson 2200 printer, and third because the large format images can still be printed using our old G4 machine with Tiger and Photoshop 7.
    This might provide me with extra ammunition for when I call both Adobe and Apple on Monday. Apple has been quite good on customer support - particularly when they upgrade you to higher level geeks. ;-)   Do you have any idea I what time I should call Adobe so that I can get people on the western hemisphere to answer the phone? It seems that after a certain time they start speaking with an Indian accent over there.
    Enclosed, for whatever is worth, is the Console's log:
    5/15/10 5:14:46 PM System Preferences[2947] Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types:  dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found.  Did find:
    /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
    5/15/10 5:14:46 PM [0x0-0xf00f0].com.apple.systempreferences[2947] System Preferences: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/Adobe Unit Types.osax" declares no loadable handlers.
    5/15/10 5:14:46 PM System Preferences[2947] .scriptSuite warning for result type of command 'timedLoad' in suite 'SystemPreferences': the type NSNumber ('long') doesn't match the result Apple event code ('doub').
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4b00880: Non-aligned pointer being freed (2)
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14390: Non-aligned pointer being freed (2)
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14410: Non-aligned pointer being freed (2)
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14490: Non-aligned pointer being freed (2)
    5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
    5/15/10 5:17:08 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] file://localhost/Applications/Adobe                   P
    5/15/10 5:19:34 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Sat May 15 17:19:34 Norm-Nielsens-iMac.local Adobe Photoshop CS4[2991] <Error>: CGImageCreate: invalid image colorspace: NULL.

  • Printing problems with InDesign CS3 running on OS 10.6

    I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
    I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
    computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

    Hi again Peter
    It is version 5.0.4.  I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
    I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0.  I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it.  Then, when I got my new computer, I decided it was time to use the newer version.  However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader.  I contacted Adobe, and they sent me a patch which fixed it.  I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
    Richard
    Date: Tue, 15 Jun 2010 20:10:13 -0600
    From: [email protected]
    To: [email protected]
    Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
    I neglected to ask what version of indesign CS3 you are using. I also 
    notice that Mac OSX 10.6.4 has just been released. It actually 
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    Peter Truskier
    Premedia Systems, Inc.
    510-655-4454
    >

  • PRINTING? illustrator CS4 to HP Pro b9180

    Does anyone have experience managing the color printing from illustrator CS4 to an HP Photosmart Pro 9180?
    I am getting pretty innaccurate color. I usually do all my priinting thru photoshop but now need to do a lot of tiled printing so am working with AiCs4.
    The problem I'm having is this - in Ai' s print dialog box there seems to be no way to turn the color management over to the printer - in print dialog the only choice is to let Ai manage the color... print > Color Mgmnt > "Let Illustrator determine color" and below that a printer profile is chosen. No choice who determines the color. Correct?
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    RobertoR   
    And Remember. . .
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

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