Printing problem linked to EXIF time data for JPEG images.

For some years I have been using Photoshop Elements 8.0 with no problems of any kind. My computer runs on XP Professional with a system comfortably in excess of the minimum requirements to run Elements 8.0. I load my images into Elements from a card reader which is the same one since I got this version of Elements. I shoot mostly in JPEG with a Nikon D300. I print to one of 2 Epson printers, an SX100 and a PX700W. I don't use the wireless feature of the PX700W, connecting it via USB.
About a year ago I suddenly began to experience printing problems. If I tried to print an image Elements crashed just at the point where printing would begin. By trial & error I discovered that if I adjusted the time in the EXIF data of the image in Elements, whether by advancing or retarding it by hours or days and then adjusted it back to the original time I had no problems printing that image thereafter.
I also discoveredc that where I had shot in RAW I could print direct from the RAW image in Elements or from the JPEG I saved from an edited in RAW and had no problems.
I saw the forum discussions about the issues about the date/time in EXIF having been changed following the import into Elements. For those images I still had on my memory cards I checked the EXIF data in Elements and compared it what was on the image on the card. They were the same. I also checked the time zone and time settings of the camera and they were correct.
I backed up my catalog, re-formatted the computer to bring it back to its ex-factoy status, re-installed Elements and restored my catalog. I imported new images, tried to print them and the problem was still there.
Before I might upgrade to Photoshop Elements 10 I'm hoping someone else may tell me they have had the same problem and, hopefully, be able to tell me how they fixed it. I know the workaround will bypass the problem but it really annoys me that it suddenly appeared and I seem to be stuck with it. I'm also concerned that, given I totally re-formatted my computer but the problem is still with me, that the problem may be imbedded in my catalog and simply gets backed up to,\and restored from, my backup.
I'd be grateful for any ideas.

Hi Miceal,
Though I'm not sure, but see if Catalog repair and optimize helps resolve the issue.
For doing this, click File >> Catalog and selec your catalog and then click "repair' button.
Tick the checkbox for rebuilding indices in the repair workflow.
Now perform the optimize operation on the catalog similarly.
Let me know if that helps.
Thanks
andaleeb

Similar Messages

Scheduling (time) data for the resources

Hi Experts,
Where do i find scheduling (time) data for the resources, Plz tellme the table names, there is any standard tables is there..or not.
    I find out the where we get the scheduling (time) data for the resources, but problem is i got structure name and fielsd name and data element name.
    I am planning to go for Generic data source but problem is...... In structure does't maintain the data so how can i find the Table names......plz any one help me in this, Is there any standerd tables is there....
P3000
RCRDE
RC68A
P3003
P3005
These are all structure names ...i got all the fields this structures only ....How can i find the table names.
Any one help me in this.......
Regards
Venkat

Debug the structuref for the tables.
Regards,
D

Error when trying to enter time data for hourly employees using CAT2

Hi Experts!
I'm trying to enter time data for an absence type using CAT2 for hourly employees and it's giving me an error saying "for attendance type, function or/and one of the URA is required".
I'm not sure what that means, the system has no functions available. Entering time data for full-time salaried employees is working just fine.
Any insight would be greatly appreciated!
Thanks.

hI,
Firstly check infotype 0315
In that check sender cost centre
Next chek whether the Attendent / Absende Tyep which you are trying to enter is configured
That meas it should pop up (F4) when u try to enter using CAT2
in the Attnendence /Abence field
REWARD POINTS

"Insufficient data for an image" error

Licensee: Accenture
Adobe Reader 10.0.1
OS: Windows 7 Enterprise x64
Sub Product: ABCpdf .NET Version 6.1.1.5
Hello,
We are using ABC pdf to generate pdf reports in our website and then a mail sending routine executes and mail those reports to our clients. Some times when user recieves the mails then he is not able to see the reports properly using adobe reader X and it shows "Insufficient data for an image" error. These reports are multiple page reports. Although reports saved at our end are genreted properly and we are able to open them proeperly. So is there any work around for this?
Please let me know in case of any query.

I checked out the link, that is the exact error I get when I open the file. I tried the suggested Work Arounds. Changing the zoom does not make the problem go away. Optimizing the file and then saving it, and then opening the newly saved file does not fix it either. Thanks for your time. , though.
This file opens fine in earlier versions of Acrobat, no problem.

Error when opening legitimate documents "Insufficient data for an image"

I work for a company who has sold "downloadable resources" via PDF for years now. We created a large batch of PDF documents in 2003 with
Adobe Acrobat 6.0 paper capture, and these are all PDF 1.5 type documents. We've provided these resources for years, however just today we were notified by a user that upon downloading the file they get a message "Insufficient data for an image". These ARE NOT HACKED PDF's. and they worked fine until 9.0. I have tried 9.0 and 9.1, on multiple computers and have confirmed this issue.
Now we are stuck with hundreds of PDF's that won't open in 9.x.
I did try downloading a free demo of "PDF-TOOLS" Recovery & Analysis tool, and I open the file using that program, scan the file - TELLS ME ALL IS OK, then resave it using that program.
Only then can I open it in 9.x.
What are we to do now short of buying a $200 tool and taking perhaps several days of time to open and save hundreds of "previously working" PDF files???

RollingRocker, did you ever get a solution for this? I am having the same problem. I produce a pdf using a JSF third party api called flying saucer, which actually uses itext to produce the pdf. I can attempt to produce the same exact pdf over and over and about 85% of the time the error occurs and the rest of the time the pdf opens successfully with no error. Obviously 15% of the time the reader is completely happy with this pdf, so it is not a malicious document in any way.

PDF from postscript (ps2pdf) displays "Insufficient data for an image" error in Reader

Hello,
I'm not fully confident this is the best place for this, but I'll start here. Note that this is NOT the same as the issue that was recently fixed in Reader 11 (found at http://helpx.adobe.com/acrobat/kb/insufficient-data-image.html)
I am using the command "ps2pdf" (using Ghostscript) to convert postscript files to PDF. To get better quality, I use the ps2pdf options "-dAutoFilterColorImages=false -dColorImageFilter=/FlateEncode", which force lossless encoding for color images. However, there are images on certain pages that yield the error "Insufficient data for an image" when opened in Adobe Reader XI (current version), and the image on that page is not viewable (or rather, it can be viewed, but only until you get the whole image on the screen; then the image disappears). If the PDF is printed, the image will not print. The error also occurs in Acrobat 9.4.0, and possibly other versions. However, Reader 8 displays the files with no issues. Also, Foxit reader displays the PDF files fine.
The postscript files are screenshots generated by the user dragging a box to define the area of the screen to be printed to file. This issue only occurs for some size boxes that the user draws; others come out fine and are read by Reader just fine.
This only happens when using FlateEncode; using lossy JPEG compression (e.g. the default ps2pdf output) does not yield files that produce the error.
Here are some example files to demonstrate the issue (hey, maybe the issue is not even reproducible for other people! That would be helpful to know if true, so even if you can't help solve the problem, if you could verify whether this issue occurs when you open one of these files in Reader or Acrobat, it would awesome).
bad pdf where error occurs: http://www.mediafire.com/file/zbk36yfy7vrhvhw/gmbad.pdf
good pdf (very similar, but slightly different box drawn): http://www.mediafire.com/file/649fuxul0td5bsx/gmgood.pdf
Merged good and bad: http://www.mediafire.com/file/54nwwebh3da7p9w/good_and_bad.pdf
If anyone has any ideas on this issue, I would greatly appreciate it. Or if you think this isn't the right place for this, and perhaps know of a better place for my question, I'd appreciate that too. Thanks!
Additional possibly relevant information:
ps2pdf is being run using Ghostscript 8.15 on Unix Solaris 10. I also ran the same postscript files through ps2pdf (again using Ghostscript 8.15) on a Windows 7 machine, and the resulting PDFs did not exhibit the same errors when opened in Reader or Acrobat.
Adobe Reader 8 and 11, and Foxit were run on Windows 7. Acrobat 9.4.0 was run through a Citrix server, and I'm not sure what version of Windows it runs on.
I tried lots of different options in ps2pdf, and also tried running the postscript through ghostscript directly (using the "gs" command). Nothing was able to eliminate the error without resorting to using lossy JPEG compression.
I am now using lossy (but fairly high quality) JPEG compression in the workflow, accepting the loss in quality and (paradoxically) doubled filesize of the JPEG-compressed PDF files, so I'm really just pursuing this to figure out what the heck is going on, not because it is mission critical.
Postscript files used to create the above pdfs:
bad: http://www.mediafire.com/file/v656dp45h2jeyj6/gmbad.ps
good: http://www.mediafire.com/file/47sn60dgbzbxrs6/gmgood.ps
The .ps files are very similar to each other, differing only in the image content and the image location/translation.
The postscript files give multiple warnings/errors when opened in gsview (this happens with all .ps files created by Pinnacle, not just the ones giving me issues).
The program that is used to create the postscript files is Philips (Adac) Pinnacle^3, a treatment planning system for radiation oncology.

Hi, thanks for getting back to me so quickly. Our application uses scanned images up to 10 years old, and there are thousands of images so we cannot rescan these unfortunately.
I work in a large organisation with it's own desktop team so unfortunately I can't upgrade the version of Reader on our user's machines to see if this resolves either. The desktop team will also not upgrade the version as the problem appears to have only started in 9.5.2.
Does anyone know how I can confirm if the problem was first seen in 9.5.2 or if there were instances in 9.5.1 also?
Thanks again

Reader XI - Insufficient Data for an Image

Hello,
I have a few PDFs that I am unable to open. They give me an error saying 'Insufficient Data for an Image'. I have the latest version of Reader. I have tried to save the PDF in different formats. I have tried to reduce the file size and optimize the PDF. None of those worked. However, I am able to view the PDF using a web browser such as Google Chrome. This is not a solution, though, because I have users who need to be able to view the file inside of the Adobe Reader program.
I can provide the PDF to an Adobe employee if that helps. I'd rather not post it publicly because the PDF(s) in question is a company invoice.
If there is any more information I can provide please let me know.
Thank you!
EDIT: I've come to notice that many others have posted this issue with absolutely zero reply from anybody. I would prefer to use live chat considering this is what I feared when being directed only to a forum for support on this. I would appreciate ANY help or assistance with this issue.

Unfortunately I cannot provide a sample file as I cannot distribute the information contained in the problem files.
I've tried to replicate the issue printing pages I could distribute to .PDF, but so far I've only found the problem in the context of a web service that generates summaries of project information. Again, while I cannot provide I sample I can say that these are not complicated or heavily formatted tables, and have also displayed fine in the past.
Until the most recent Adobe update I never had any trouble viewing the .PDF files that Chrome generated of these tables.
Chrome has silent updates, so Chrome may have introduced the problem. I have no way of knowing what's going on with the backend of the web service that generates the tables so a change there may have introduced the problem.
Adobe Reader will still read my previously generated .PDF tables, so that suggests that the problem may have been introduced during the creation of the .PDFs. That said, the files remain valid .PDFs readable without difficulty by other software (ie. OS X Preview).
Based on my anecdotal Google trouble-shooting I'd submit that it appears that recent versions of Adobe Reader have suffered from some issue that creates failures to display the content of certain, otherwise readable .PDF files. While the scale of the problem may not be great, for those impacted it appears to call for the adoption of alternative .PDF viewing software.

Assembly of pdfs - "insufficent data for an image" and blank page

Hello.
We are using Adobe Livecycle Assembler 8.2 to assemble a set of pdfs uploaded by end-users together with a pdf that our application create. We have been using the assembler and pdf generator for å few years.
Lately we have had a couple of situations that our custoumer is not very happy with.
Situation 1:
Assembly of 5 pdf is sucessful, but when we open the assembled pdf, one page (representing one attachemnt upload by an end-user) is displayed as an blank page. The attachment is correctly displayed in the table of content with a bookmark to the blank page. The first time scrolling over the blank page in Adobe Reader X, a popup with the message "Insufficent data for an image" is shown. Our applications has no knowledge that the assembly is not sucessful, so its difficult to identify the problem. It seems like the pdf is a scanned image (Producer: AXIS 70U Network Document Server). Have also viewed the assembled pdf in another pdf-reader, but still the same blank page and popup.
Situation 2:
Assembly of a few pdfs is sucessful, but when we open the assembled pdf, one page (representing one attachemnt upload by an end-user) is displayed as an blank page. So fare same as situation 1. However, the attachment is not displayed in the table of content and no popup is given when scrolling over the blank page representing the attachment, just a blank page.
I am looking at a way of detecting pdf that would cause these problems (if I can't fix the pdfs). Maybe there is a way (programtically with iText?) to check if the pdf contains fonts and if not, regard it as a scanned image and mark it as problematic (most scanned pdfs are assembled just fine). Earlier on we had another problem when assembly pdfs, we then got an exception "PDFUnsupportedFeatureException: FlateDecode Filter". Our solution was then to use PDF Generator to convert all uploaded pdfs(attachments) to ps, then back to pdf and reassemble. This approch also works in situation 1 and 2. However we have no failing applications with exceptions now... Doing the pdf2ps2pdf for all attachments is very time consuming and not a good solution for our customer.
Do anybody have a clue what is wrong with our pdfs? Is there a way of solving this when doing the assembly? Any DDX-tags that might do anything nice?
The data in the pdfs are sensitive information, so I can't attach them to this post. Can send the metadata if requested.
Any response would be appreciated.

Haven't seen that error before. How are you converting the data after the function call if at all, i.e., are you moving to an XSTRING before handing it off to the web app?
The things I would suggest which may be stating the obvious are:
- Download the PDF locally after conversion with GUI_DOWNLOAD and check for the error
- Does the same issue occur with program RSTXPDFT4 or fm RSPO_RETURN_SPOOLJOB or a SAPOffice (direct) conversion?
- Remove the logo and try and/or take the original logo, reconvert it to BMP and upload it again in SE78
- What happens if you change the destination device in the call, if anything?
- Does OSS note 1320163 apply?

Insufficient Data for an Image error with Adobe CONVERT_OTFSPOOLJOB_2_PDF

We are using the standard function module CONVERT_OTFSPOOLJOB_2_PDF to
print a standard invoice to the spool and convert it to a PDF. This
PDF is displayed on the web by directing the output of this function module to Adobe Reader.
We are having a production problem where suddenly these PDFs will not
print, and are displaying the error message "Insufficent data for an
image" with Adobe Reader. While a partial PDF is displayed, some of
the data is missing. It appears that the image that is being complained about is a company logo, and the pdf also does not display some additional characters.
We saw this data 2 years ago in production, but it suddenly went away
after a few days. Suddenly it is back.
The issue can be easily replicated in our Dev system and Prd system,
but Tst is acting fine.
Has anyone ever seen this error? Any advice on what may be occurring would be a huge help with this production problem.
Todd Murphy
The Hershey Company

Haven't seen that error before. How are you converting the data after the function call if at all, i.e., are you moving to an XSTRING before handing it off to the web app?
The things I would suggest which may be stating the obvious are:
- Download the PDF locally after conversion with GUI_DOWNLOAD and check for the error
- Does the same issue occur with program RSTXPDFT4 or fm RSPO_RETURN_SPOOLJOB or a SAPOffice (direct) conversion?
- Remove the logo and try and/or take the original logo, reconvert it to BMP and upload it again in SE78
- What happens if you change the destination device in the call, if anything?
- Does OSS note 1320163 apply?

Insufficient Data for an Image Acrobat Pro 11.0.6 - Windows 8.1

We have recently upgraded several users in our office to Windows 8.1. They are running Acrobat Pro 11.0.6, which they had previously been running Windows 7 without issue.
Now, in Windows 8, they will have a PDF file open and pages in it start to go blank followed by the "insufficient data for an image" error. It seems that this may be related to having a downloaded PDF file open in another window, or making comments in a PDF file.
Has anyone else run into this? Any suggestions on what to do? We've uninstalled/reinstalled, run a cleaner tool, etc... to no avail. The other suggest Adobe has had so far is to change the zoom on the file; that did not resolve it either.

We are having the same issue. I've tried the newest version of Acrobat (11.0.6) on windows 7, and windows 8.1. I've also tried earlier version of acrobat (9 & 10) fully updated. So far I have found 2 pdf's that consistently cause the "Insufficient data for an image." error. The pdf i've been using to test is located here (http://japoncaogreniyorum.files.wordpress.com/2010/08/lets_learn_japanese_basic_ii_1_of_2. pdf) If i open that pdf in acrobat 11.0.6 i get the error right away. If i open that same pdf in chrome it opens with no errors and looks as it should. No missing pages, half pages, or blank pages. The second pdf i've been testing this with is confidential but it has yielded the same results. Regardless of the version of acrobat i open the pdf's in i get the error. In chrome they display and print with no errors.
Again this is tested with Acrobat 11.0.6 on Windows 7 & 8.1. This is the version cited by adobe to fix this very problem.
Any help is much appreciated

"insufficient data for an image" error using Firefox 3/Reader 9

I find some PDF files won't open in Firefox (3.0.3), giving the error "insufficient data for an image". usually the first page displays (partly garbled), then when I try to page down, I get this error. The PDF files are fine -- if I "Save as" they open without problems and they open in IE6.
The problem is not consistent: the same file will open at one attempt and not at the next (and vice versa).
Anyone come across this problem?
Thanks, Jim

The same error occurs in Google Chrome and even in the actual reader itself when trying to open certain PDFs. Adobe is almost impossible to contact directly and there are few clues as to how to resolve this issue on their website.
Not only were there "insufficient data for an image" errors, other errors also displayed, sometimes resulting in freezing the browser and forcing a Ctrl, Alt, Del / end program procedure.
An uninstall and reinstall of Adobe 9 did not resolve the issue. After discussion with another user who did not have Adobe 9 installed, and was still using Adobe 8, it was clear that the issues surround Adobe 9. This was uninstalled and replaced with Adobe 8 and so far all documents that did not previously open now open without a problem.
While one cannot with certainty verify whether this solution works with Firefox, it is clear that Adobe 9 has a number of issues. Backward compatibility may be one of them. Documents constructed to display on older readers obviously create problems for Adobe 9. An interesting point is that even with Adobe 9 installed, by uploading the direct link to the PDF in question to Google Docs, the document displays without a problem within Google Docs itself, though a download of the same reproduces the same errors as outlines above.
So in summary, try uninstalling Adobe 9 and install Adobe 8. NB: it is advisable to close all browsers before initiating the new install to enable browser integration.
Good luck.

Error message: Insufficient data for an image

I'm using Adobe Reader 11.0.06 on my MacBook Pro, OS X 10.9.2.
I recieved 29 pdf files from my university, most of which printed without problem. But three of the files get five or six pages into the document then flash a "Insufficient data for an image" and the pages print, either blank or with three thumbnail pictures in a row.
I went into the preference file for page display and set the Zoom to fit page. I also tried reducing the zoom factor. but nothing works so far.
Any suggestions?
Thank you
Ric

See http://forums.adobe.com/thread/1408375

Reader version 9 not opening some files: error "insufficient data for an image"

Adobe reader version 9 is having difficulties opening PDF's, mainly with PDF's that contain charts or jpg's.
When using Google Chrome browser, I get the message "insufficient data for an image."
I am using windows XP. When I open these same PDF's using Internet Explorer, they display fine, but some of them don't print, and cause the printing spooler to malfunction, i.e., the print spooler begins turning itself off repeatedly, and then I can't print anything from any program. This print spooler problem is really difficult to solve. But I think all of this is originating from some inability of the current version of Adobe to handle some PDF's, which is a recent phenomenon. I've never had problems like this before with previous versions.

I've had the same problem then it got "magically" fixed by itself. A big thanks to Adobe for their updates

Officejet 4630 insufficient data for an image pdf

officejet 4630
when I open a pdf that was created by the scanner using adf, I recieve this error, "insufficient data for an image" in Adobe Acrobat.
This question was solved.
View Solution.

Hi chanjackson,
From the looks of things, this "insufficient data for an image" is an Adobe issue. I found a few references to validate this. Please take a look at the proposed solution I found;
This issue has been fixed with the latest version of Reader XI now available (http://get.adobe.com/reader). We are actively working on a solution for previous versions and expect to have a fix available for Adobe Acrobat/Reader 10.1.x and 9.5.x in Q1 2013.
Update (08 Jan 2013): this issue has now been fixed in the latest updates for Adobe Acrobat and Reader 9.5.3 and 10.1.5 available from the Adobe site:
Reader updates
Acrobat updates
Workarounds
Changing the zoom settings should allow you to see the contents of the document. Try reducing the Zoom factor, or click the button to “Fit one full page to window”.
You can make this change persistent (to avoid changing for every document) in Edit > Preferences > Page Display > Zoom > Fit Page.
You can also try saving the PDF again in Acrobat using the PDF Optimizer to optimize the PDF file using Standard settings, or the Reduced Size PDF option.
For those looking to roll-back to a previous version of Adobe Acrobat/Reader to avoid this problem, you can find archived versions here: ftp://ftp.adobe.com/pub/adobe/reader/.
Here is the the link I got this from: “Insufficient data for an image” error
If the issue persists, I suspect the best approach would be to reach out to the Adobe Community
You might consider uninstalling and reinstalling Adobe, that might do the trick.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

The error was insufficient data for an image file.

Dear All,
Does anybody know why it is happening while opening a pdf file?
insufficient data for an image file.
Any Help in this regards,
Rgds,
Aligahk006

Hello,
I'm sorry you're having trouble. Unfortunately, this forum is for questions about Acrobat.com (www.acrobat.com) only; we can't help with problems experienced with other products. Here is a thread in the Adobe Reader forum that may pertain to your question:
http://forums.adobe.com/thread/391798
Here is a link to the Reader forum, in case you want to do your own search:
http://forums.adobe.com/community/adobe_reader_forums/adobe_reader
For future questions about Adobe Reader software, please use that forum instead. Thank you!
Kind regards,
Rebecca

Printing problem linked to EXIF time data for JPEG images.

Similar Messages

Maybe you are looking for