Printing problem (PDFs)

I am suddenly unable to print PDFs. Yesterday it was fine
I am using IE7 and Acrobat 9.2
When I hit print the window appears but no info in the window
Any thoughts please?

I am not very skilled in Adobe by any means, but I was having the same issue. When I did the Control P to print, I went into Print Options, then into Properties. Under Adobe PDF settings, I unchecked the box that said "Rely on system fonts only; do not use document fonts." and that worked for me.
Hope it helps.

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Printing problems (PDF files-HP Color Laserjet 1518ni: return the printer?

Hi everyone, I recently switched platforms and became a Mac user and had to buy a new
printer because my old HP deskjet is not compatible with my computer. So, I bought an HP
Color Laser printer, supposedly Mac compatible, but every time I try to print a PDF file it only
prints the first page. And then stops printing. I spent hours with the HP customer service, reinstalled
the driver, changed configurations, but it still does the same thing. The customer service representative could not solve the problem. I was wondering if there is any one else who had a similar issue with printing? Is it Mac OS X 10.5.5 that causes the problem? I am about to return the laser printer; it would be so helpful if I got some feedback. If it is a printer issue, then, which printer would you folks recommend that is not too expensive but efficient (I use the printer a lot and need an efficient one) and a printing speed of around 12-20ppm that actually does work with the Mac?
Thanks in advance!
Asli

Asli Igsiz wrote:
Thank you for calling my attention to the Adobe issue. I did try and print a PDF file with Preview and it worked! How was the issue solved with Adobe 7? Maybe Adobe pro7 also similar bug issues; is it to Adobe that I should be reporting this or to Apple?
Thanks again.
It's definitely an Adobe problem. The only solution I ever saw was either to print from Preview or to use later versions of Adobe Reader 8 or any version of Reader 9. I asked Adobe support what the problem was. I never got a reply.
You should know that Preview (and any other application which reads PDFs using Apple's PDF engine) has a problem with displaying Times Roman Italic, and only Times Roman Italic when launched under OS X 10.5.5. All other fonts appear to work normally; at least I haven't found one which has a problem, including other Times Roman font faces, including Times Roman Bold Italic. Preview seems to print properly, but the on-screen display has problems. The same files display properly with apps which don't use Apple's PDF engine, and also with apps which use Apple's PDF engine under versions of the OS earlier than 10.5.5, going back to at least 9.2.1. Apple is aware of the problem.
There seems to be at least two problems with the main PDF engines for OS X, Apple's and Adobe's.

Printing problems -- PDFs

Just lately I have come across a perplexing problem printing PDF documents.
I get an error stating that because I want to duplex print the paper size I've selected is not supported. I have not selected an odd size of paper--just a regular US letter size.
I've changed the setting an tried printing one page and then the document prints from the rear tray of my Cannon printer (something that I didn't indicate either). The output is only about 1/10 of the entire page that I wanted printed -- in other words only a fraction of the page and is centered in the upper middle of the page.
I've contacted the Cannon service techs and they cannot figure out the problem. They instructed me to download the latest printer driver but that didn't help. I even downloaded the latest Adobe Reader with the same frustrating result.
But, the craziest things about this printing problem is that I can go to a different computer in my household -- one that has an older OS and an older Adobe Reader and I can duplex print without any problems.
The laptop I'm using is a MacBook with version 10.7.5. I've tried both Reader 9 and Reader XI.
Any help or suggestions would be greatly apprciated. Thanks!!

I found the answer by myself!
When I opened a PDF document in "Preview" instead of using Adobe Reader, I was able to print without any problem.
Apparently there is something in the Adobe print function that is not working correctly. Hopefully it can be fixed sometime; otherwise, I'll just use "Preview" exclusively.

Print Problem - PDF is OK on Windows 7, but OK on Windows XP with "Acrobat Reader An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem."

I have received a PDF which prints fine in Windows 7 but with Windows XP I get "Acrobat Reader An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem." and a blank piece of paper passes through the printer. I appreciate that Windows XP is no longer supported but I would like to think that the solution to this problem is not too difficult!
I have tried Acrobat 9, 10 and 11.
Any advice (apart from use Windows 7! ) would be most welcome.
Many thanks.

If you use the same Adobe Reader versions with the same PDF on Windows 7 and XP, then I would expect the outcome to be the same.
Is this a local or online PDF?
If local, is the file really exactly the same?
If online, in what browser?

Printing problem with .pdf

27" iMac (2012), OS X 10.9.1, Canon MF4770n laser connected by ethernet cable through AirPort Extreme, HP C4200 connected directly via USB
The Problem: I received a .pdf file via e-mail and downloaded it. It consisted of a series of forms in unknown original format. I needed to print them out, sign them and return them. I opened .pdf in Preview but when I tried to print it, I got only blank pages from the printer. The printer seemed to be operating normally in all other respects.
What I have tried:
1. Successfulloy printed material from other applications using the same computer and Canon printer.
2. Successfully printed a different .pdf file from Preview using the same computer and Canon printer.
3. Successfully printed the offending .pdf from Preview on the same computer and the HP ink jet printer.
4. Successfully printed the offending .pdf from Adobe Reader using the same computer and Canon printer.
Since I was able to print the .pdf using Adobe Reader, this problem is not critical but it is rather mysterious. Any suggestions would be appeciated.

Using ASK.Com - my favorite web browser - does not require you to download anything to use it just enter the url -
I entered the following:
Why is my HP laser printer printing slow
Below is just one of the documents - this one is HP support.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=mmr_kc-0100314
*just a heads up - whenever you have problems with a printer
1. stop the print queue on your system
2. shut the printer power off for about a minute to clear any printer memory
3. turn on the printer
4. start the print queue
*also - using ASK.com have also found answers on this site without the struggle of going through searching this site.

Print to PDF from Word 2011 creates problems at section breaks

I have a user trying to create a pdf of his thesis. He created the thesis on Microsoft Word 2011 for Mac, and we use Acrobat 10. It has a number of section breaks where he switches from portrait to landscape and back. When he tries to print to PDF, not only does the thesis get split into an individual document at each section break (annoying, but not a big issue), but when he tries to reassemble the document there is an adjustment in margin and several extra lines of space at the top of each section. I've seen workarounds such as opening the individual sections in Preview and stitching them together that way, but it still leaves the extra space at the beginning of each section break, as well as the adjustment in margin. Has anyone found a workaround for this?
Thank you!

I had the same problem with a Word document and figured out the problem. Word seems to be spitting out separate PDF documents based on the page setup. So under File -> Page Setup you get a dialog box with the settings for the page, and usually a "Format for" dropdown and a "Paper Size" option. If these setting are not the same for the whole document, Word throws a wobbley and generates a PDF for each page setup.
My solution (works where all of the pages are the same format).
File -> Page Setup
Settings: Choose "Microsoft Word" from the dropdown box
Apply Page Setup settings to: Entire Document.
This will setup up the entire document to use the same page settings, and will fix the problem for those of us who are wanting a document that all has the same page settings. (This won't work if you are mixing page sizes.)

I can not print a PDF from a HP Photosmart Plus B210A. HP says its is a Adobe problem and Adoble says it is not there problem

I am unable to print a PDF file from a HP Photosmart Plus B210a. I contacted HP and they say because the printer does print word docs etc. the printer cannot be the cause of the problem. This is from the Top Level Support team. When contacting Adobe, they say that not being able to print their PDF files is not there problem but HP's.
Another call to HP and they now say it is Apple's problem.
I am in the middle and still can't print a PDF file. When trying to do so, it doesn't print and I receive no error messages. Just nothing. My serial number is
W88110PFZE3 and my operating system is OSX 10.6.8.
Does anyone have a suggestion, or do I just throw out HP?
Thanks, Bob L.

Try opening the PDF in Preview and see if it will print out of it.

Pdf printing problem

I can not print a pdf file on MacBook Pro with Snow Leopard (10.6.8) installed. I have tried deleting and reinstalling printers (both Brother and Canon). I have tried both Adobe Reader and Preview. I get nothing but blank pages.

This coould be due to a damaged font, which would be a system-wide problem. Font Book might help if that is he case, or perhaps a font utility.
Other things to try:
Create a new user. Does the new user have the problem. If not, that narrows the issue down to your user account. If the new user can't print either, it's a system-wide problem, such as a bad font.

Adober reader problem with printing a PDF

I instaleed Adobe reader on a new computer w/o problem. I could open a view documents. When I go to print I get a message that says: "Adober Reader has stopped working" I can then check one of two boxes: 1. Checkonline for a solution later and close program or 2. "Close program"
I'm baffeled - all i want to do is print a PDF doc??

Hi,
We have provided the permanent fix for this issue. please refer http://kb2.adobe.com/cps/928/cpsid_92870.html.
Thanks,
Atul Agarwal
Adobe Systems

Problem with printing to PDF from ID

I am having trouble printing my ID document as a PDF using "export" or print options. See screen shots for error messages.

First off, you are not PRINTING to PDF, you are EXPORTING to PDF, which is the preferred method here. You can try export to .idml (see Remove minor corruption by exporting), but most likely there's a problem on one of the pages that won't get fixed that way. For troubleshooting tips, see Adobe Community: File Crashing on Output - printing/PDF/other

Problem with printing a PDF

Hi All,
I'm developing a web application written in J2EE that uses Java Reporting Component (JRC) to display crystal reports from some filters recovered from a jsp and passed to a report .rpt previously designed and invoked just at runtime.
I have a problem with printing a PDF:
I want, after entering the filters in a jsp, to print a report in PDF format (WORD) without opening it
with Adobe Reader (Microsoft Word). The class of API JRC used for export is ReportExportControl.
Can anyone help me?
I wish a great day to You all.

Hi Ted Ueda,
sorry for the delay of my answer.
I understand very well the problems related to security.
With the following code that I used to produce a report (PDF) at runtime,
is the PDF created on the server and then sent to the client, or is it directly created on the client as PDF
from RTF previously realized?
ReportExportControl exportControl = new ReportExportControl();
String report = report path;
ReportClientDocument reportClientDoc = new ReportClientDocument();
reportClientDoc.open(report, OpenReportOptions._openAsReadOnly);
Object reportSource = null;
reportSource = reportClientDoc.getReportSource();
//The method setConnectionProperties() stores all the connection parameters in the collection
//ConnectioInfos
ConnectionInfos connInfos = setConnectionProperties(request, reportClientDoc);
exportControl.setEnableLogonPrompt(false);
exportControl.setEnableParameterPrompt(false);
exportControl.setReportSource(reportSource);
exportControl.setDatabaseLogonInfos(connInfos);
//Single method to pass parameters to Crystal Reports. Using classes ParameterFieldController and
//ParameterFieldDiscreteValue
setReportParametersValue(reportClientDoc, reportParameters, subReportParameters);
ExportOptions exportOptions = new ExportOptions();
//Set the export format (PDF)
exportOptions.setExportFormatType(ReportExportFormat.PDF);
PDFExportFormatOptions PDFExpOpts = new PDFExportFormatOptions();
exportOptions.setFormatOptions(PDFExpOpts);
exportControl.setExportOptions(exportOptions);
exportControl.setExportAsAttachment(true);
try {
      exportControl.getHtmlContent(request, response, getServletConfig().getServletContext());
} catch (ReportSDKExceptionBase e) {
throw new ApplicationException("error code", ": error message"); }
As, however, I predicted in my previous message about the direct printing on the client,
I read about ActiveX, but I don't know how to use them.
I read this information in the 'Crystal Reports for Eclipse Developer Guide' about "printMode" attribute:
"In ActiveX print mode, an ActiveX control is downloaded to the client machine and the report is send directly to the printer...."
The ActiveX alternative is a java applet that runs on the client and takes the pdf from the server and prints directly onto the clients through the commands that I used in the DOS command line:
1)     AcroRd32.exe /p /h FILENAME
where
/p = print
/h = hide window
to print the report and
2)     tkill AcroRd32
to close Adobe Reader, because it doesn't end automatically after printing and the command /h is used just to minimize the process.
I hope you can give me advice because I need to print directly on the client. Thank you

Printing problem when PDF is sent to the printer with certain fonts - missing text

I'm running into a printing problem when PDFs containing certain characters of the Calibri font are used. The text in large sections of the PDF is missing on the paper version, but the text is there on the screen. It's also happened when the PDFs we created were e-mailed out to a client and printed on their printer. The problem is not present when printing directly from the programs (Microsoft Word, Excel, Visio, etc.). I've been trying to get tech support from Adobe on this, but every time I call they apologize and say they will call back in 4-6 hours with an answer. Same result each time, no call back. If anyone from Adobe is listening, it's case number 184891587. The font appears as an embedded subset when I look at the document properties. Sometimes deleting one or two Characters allows for larger text blocks to be printed - i.e. removing a long dash in bold from the heading of a paragraph makes the paragraph reappear when printed to paper from PDF. In all cases the PDF appears correct on the screen. Printing as an image allows the text to appear, but the image quality isn't acceptable for small text, even at the 600 dpi setting on the printer. If the PDF is sent out by e-mail, we do not have control over the end-user's printer setup anyway, so we need this to work in all cases.
The setup/process I'm using is as follows:
Windows 7 Professional SP1 64-Bit
Microsoft Office 2013 - problem is present when printing documents from Word, Excel or Visio. Even other variations on documents.
I've tried Acrobat versions 11.0.0 to 11.0.5 as well as Acrobat Pro 11.0.0 and 11.0.1. Same Result
Printing to Adobe PDF as the printer, from the third party application
Printing to a Xerox printer from PDF using Acrobat - Text missing
Client prints to Konica printer - Text missing
I print to the wide-format Ricoh (which also does 11x17) and the text is present.
Is there something I'm missing? Is the entire font not getting embedded into the PDF file? I noticed that rolling back to a much older version of the Calibri font (1.02 compared to 5.72) makes the problem mostly go away, but it's not completely gone. Is it possible the font is too large to be completely embedded? Where can I go from here?

Success! At least for now. It looks like my problem was fixed with Adobe's most recent update, 11.0.06. From the release notes:
PDF creation
Added support for Lotus Notes 9.
Added support for WebCapture in IE 11.
Added support for conversions from AutoCAD 2013.
3652540 A blank pdf is created for files having hidden visual style.
3601108 Flow Chart converts as a multicolored square.
3654345 Word documents missing parts of images in conversion to PDF.
3654572 Temporary file size increases when creating pdf by combining multiple files into one PDF.
3670155 PDF file created with Distiller XI prints incorrectly to some printers. (Emphasis mine)
3599407 Checkbox check marks do not appear in these files.
3663233 IE Web Capture in localized OS: Icons and drop-down menu items are missing and conversion dialog is not localized.
3651931 Chrome Only: Few web pages when converted to pdf from Chrome plugin doesn’t show up the Save As dialog.
3597910 EPM Mode On: Web capture is not working on Windows 8-32 bit when cache folder is missing.
3610644 Firefox 23.0: With Firefox version 23.0 (latest), the WebCapture icon shows up very dim as if it is disabled.
3650244 ODA falis to convert DWG files to PDF for large files.
I don't know if that's definately what solved the problem, but it sure sounds similar and this is the update that made the printing problem go away. We can't get the PDFs to fail at this point with our printers, even with Calibri 5.72. I'll come back to thread if we have printing problems at the end-user locations.

Printing problems from acrobat with recieved pdf's

Hi everybody,
We have a problem with printing PDF files on windows 7 32 bit. This only happens with files that have come through one persons emails. When you open the PDF file from outlook it works fine but when you print it it crashes the print spooler service and the print job gets stuck in the print queue then you have to go into the queue and manually delete it. When I open pdf files that i have downloaded it all seems to work fine and will print.
Any help would be muchly appreciated
Also from this email you can email to an xp machine and it prints but if you email to the other windows 7 machine it does the same thing. But the other windows 7 machine can print thier PDF's from thier emails
Thanks
Jake

Quite frankly, it would really help the Adobe Acrobat team if you at least provided information as to what version of Acrobat or Reader you were using, what type of printer (manufacturer, model, and whether PostScript or not), etc.
We are not aware of a general problem of the type you describe and such information would help us track the issue down to assist you and any other users.
- Dov

HP Officejet100 Mobile L411a intermittent Bluetooth printing problems with PDF files

Hello,
Our company provides computer-hosted medical devices controlled by an application running on Windows7 computers we supply. We are currently using the HP Officejet 100 as a Bluetooth printer. In some of our customer offices, we experience printing problems using the printer in Bluetooth mode (there are never problems if the printer is connected by a USB cable.)
The printing problems typically affect PDF files printed through Adobe Reader 10, and the symptom is one of the following:
Send a print job to the printer. It doesn't print and eventually the print queue shows an "Error Printing" message. If any print jobs are removed and the printer is power-cycled, the problem goes away for the time being.
2. Same as above but power-cycling does not cure the problem and nothing will print, even a test page.
In either of these cases there are no problems if a USB cable is used.
The PDF files we are trying to print are typically 5 pages with 3 of the pages having a lot of graphics and the remainder being text only.
Has anyone seen this behavior and is there anything we can do about it?
Thanks.

I don't anything about this printer, but I do know that bluetooth is really flaky with large files since it's got a crappy transfer rate, could be that the transfer is dropping and freezing the printer up. Does it have encryption turned on?

Problem with colors when print to pdf in FM9

Hi,
we have some problems with printing colors to pdf with FM9.
The FM document contains (1) eps file with a green box and (2) a rectangle created with FM graphic tools, filled with the same green color values (91/0/60/44)
In FrameMaker the two colors really looks different, but so what, in the PDF both colors (eps) and rectangle got the same correct green color.
Ok, the were different in creation, so they were CMYK and RGB, but your print shop could manage that.
Now in FM 9:
(1) If I do a "save as PDF" and switch OFF "convert CMYK to RGB" the resulting PDF is the same as from FM8 (correct)
(2) If I print to PDF via distiller and define the job options to "convert all colors to CMYK" the resulting rectangle green is very different from the eps green.
I tried different job options, the best result was "convert all colors to CMYK", other options just very more ugly.
Does someone of you know a solution for your problem? Help is very appreciated. I could send example files if necessary.
Thanks in advance.
PK

PK-ulm wrote:
But we want to use the print option, using the distiller.
Pia,
this last sentence needs some explanation, I think. Why do you want to use the print option?
Using the print option, you still go the same route as FrameMaker Win always did, which is using the RGB-only Windows postscript driver. Now, with FM9, you have the option to get CMYK colors directly to PDF, as defined, without any color conversion. And it *does* work, as long as you restrict your documents to either CMYK colors or spot colors coming from the FM libraries.
So, again: why do you want to use the print option?
On a sidenote: I'm not sure if I interpret your username correctly, but if you are able to understand German, you'll find some in-depth color tests made with FM9 here: http://www.hilfdirselbst.ch/foren/FM_9_und_Farben_in_PDFs____getestet_P387800.html
Bernd

Printing problem (PDFs)

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