Printing problem with Adobe Reader

Hello,
I have a user who has XP and is having issue printing from reader. She had 9.0 but uninstalled it and downloaded the most recent reader but she still cannot. Strange thing is that it affects her at both of her offices. We have roaming profiles and she has the same issue at both sites where as I can login and print a pdf just fine.
What actually happens is that she opens the document just fine but if she clicks file>print reader will lock up. It will not show the print properties or even get far enough to send the print job and this only affects adobe reader and not any other program like work to print.
It sounds like its something with her profile but I wanted to find out if anyone else has seen this or has an idea of what might be causing the issue. Thank you!

Hello,
I have a user who has XP and is having issue printing from reader. She had 9.0 but uninstalled it and downloaded the most recent reader but she still cannot. Strange thing is that it affects her at both of her offices. We have roaming profiles and she has the same issue at both sites where as I can login and print a pdf just fine.
What actually happens is that she opens the document just fine but if she clicks file>print reader will lock up. It will not show the print properties or even get far enough to send the print job and this only affects adobe reader and not any other program like work to print.
It sounds like its something with her profile but I wanted to find out if anyone else has seen this or has an idea of what might be causing the issue. Thank you!

Similar Messages

  • Printing Problems with Adobe Reader 10.0.1

    I need some help on printing with Adobe Reader X:
    we use Multi Funktional Printer from HP, they have some finishing options like Booklet Printing or stapling.
    when printing 1 copy of a document it is attached correctly, at 2 copys of a document (stapled or booklet), the documents stapled together. 
    With Adobe Reader 9.4 it was working fine, since Update on 10.0 / 10.0.1 we have the error on 2 or more copys of a document they are stapled togehter, so they are useless!

    I have the same issue. I searched and found your April 18 post. Since it has not been answered, I posted my own also.
    Maybe one of us can get the answer.

  • Printing problem with Adobe Reader 10.1.9

    I received a PDF document that I opened in Adobe Reader.  The document contains a pop-up note (which contains a scanned image of a signature).  When I print the document, the pop-up note signature is not printed.  How can I print the document with the pop-up note containing the signature?

    I'll add that we are running Apache webserver. I will post the documents to an IIS webserver and test the results. Also the following is the simplest of html pages to recreate the problem. I am simply testing this running it as a static page off of my desktop yet with the PDF documents hosted on the apache server.
    <html>
    <head>
    </head>
    <body>
    <a href="http://xx.xx.xx.xx/pdf/reader_X_help.pdf" >Works</a>
    <a href="javascript:window.open('http://xx.xx.xx.xx/pdf/reader_X_help.pdf')" >Not_Work(href)</a>
    <a href="javascript:void(0)" onclick="window.open('http://xx.xx.xx.xx/pdf/reader_X_help.pdf');return false;" >Not_Work(onclick)</a>
    </body>
    </html>

  • Printing problem with Adobe Reader 8.1.1 on Gutsy

    Hello,
    I have installed the new Adobe Reader 8.1.1 as a deb from Adobe site?
    It is fast and works nicely except for printing where there is a problem :
    Acroread always seems to print in portrait - this happens whether I have "Auto rotate and centre" option selected or not.
    Evince has no problems printing the same document.
    Obviously I am not the only one getting this problem :
    http://ubuntuforums.org/showthread.php?t=430222&highlight=acroread
    or
    http://ubuntuforums.org/showthread.php?t=634664
    etc...
    Is it a known bug ? Is there a workaround or a fix ?
    Please help ! This is driving me mad !
    Regards

    Help to rescue the child++
    Very urgently money resources are required, translate who how many can on webmoney, perhaps you will rescue a life to our girl!!!!!
    Eight years old to Sasha Suldina, our daughter. In 2001 doctors have made it the diagnosis: sharp a blood cancer.
    The child has passed chemotherapy in the Moscow regional oncological clinic (Balashikha),
    Now is in remission. In January, 2003 have been found out viruses of hepatitises In and With,
    That very seriously threatens life of Sasha. Now we find additional financial assets for this purpose,
    To have possibility to spend qualitative treatment of hepatitises expensive medicines(these preparations are not included in the list of preferential medicines).
    We ask everyone who is not indifferent to the stranger to misfortune, to bring whenever possible the feasible contribution to business of rescue of the girl.
    Copies of documents are attached to the letter.
    Very much we ask, translate who how many can, probably you will rescue our girl
    This letter not a deceit, we Ask the help, a critical situation.
    Thanks all who helped, helps or wishes to help, the help to our girl now is necessary.
    Then we spent a lot of time with the child on air, walking on wood. After 3 hours of walks Sasha has started to complain of strong weariness and a pain in joints. Have taken temperature. 38,7. The doctor who has suspected a usual sharp respiratorno-virus infection has been immediately caused. Standard antibiotics and warm tea with a raspberry have been appointed. Late at night observed very strong pains in the bottom of a stomach and its pressure (the stomach was «доскообразный»).Fast immediately hospitalised the child in the Central regional hospital of of Balashikha with suspicion on a sharp appendicitis. Emergency operation has been spent, the diagnosis has proved to be true. The peritonitis, an inflammation began. Operation on appendicitis removal has passed successfully. But after operation condition Сашеньки has not improved. The heat (from above 38).В stably kept Every possible analyses of blood, including on rare infectious diseases, have not given results. But viruses of a belly typhus and a salmonella have been found out. Meanwhile a condition of the child promptly worsened. Haemoglobin level was more low 60, the quantity тромбоцитов and лекоцитов has sharply decreased. Donor blood and an intravenous hormone преднизолон was applied. From children's branch of oncology МООД of Balashikha, Svetlana Varfolomeyev has been invited to that moment were зав.отделением which has suspected system disease of blood at the child. Sasha it has been urgently translated in children's oncological branch where the diagnosis «sharp лимфобластный лейкоз» has been exposed, a blood cancer. Pathological бластных cages in a bone brain was more than 96 %.Состояние the child - the hardest. There has been immediately begun antibacterial therapy by antibiotics of a wide spectrum of action, in parallel - massed инфузионная therapy (glucose, физраствор), was applied преднизолон. After a while there has been begun chemotherapy of the sharp period under German report ALL BFM-90.
    Always yours, Irina and Evgenie
    SULDINA SASHA, 16.12.1996 of the river
    It is observed in the Moscow regional oncological clinic (МООД)
    (Acceptance date on the account - June, 2001)
    The clinic address: 143900 Moscow regions, Balashikha, street Karbysheva, 6, children's branch.
    The case record № 6562, an out-patient card - M - 377
    Attending physician МООД: Injushkina Evgenie Vasilevna
    Managing branch MOOD: Varfolomeyev Svetlana Rafaelevna
    The pediatrist on a residence: Меткалова Love Александровна
    The inquiry on physical inability: series МСЭ - 011, № 832324, is given out 31.10.01 Main bureaus
    медико - social examination on the basis of the Certificate № 538.
    (Physical inability is prolonged 13.11.03, the new inquiry: series МСЭ - 2001, № 1090547, is given out 13.11.03 Bureaus
    МСЭ Balashihinsky area of the Moscow area on the basis of the Certificate № 4123)
    (Physical inability is prolonged 09.12.04, the new inquiry: series МСЭ - 2001, № 5992493, is given out 09.12.04 Bureaus
    МСЭ Balashihinsky area of the Moscow area on the basis of the Certificate № 5041)
    The pension certificate: № 921810, it is given out by 20.12.02 Management ПФР of Balashihinsky area.
    Expensive operation is required, send money and rescue the girl
    The scanned copies of documents: http://new.swapfile.ru/files/31402 / % D0%9E%D1%82%D1%81%D0%BA%D0%B0%D0%BD%D0%B8%D1%80%D0%BE%D0%B2%D0%B0%D0%BD%D0%BD%D1%8B%D0%B5 + % D0%B4%D0%BE%D0%BA%D1%83%D0%BC%D0%B5%D0%BD%D1%82%D1%8B.rar
    Photos Of Sasha:
    http://new.swapfile.ru/files/31403 / % D0%A4%D0%BE%D1%82%D0%BE%D0%B3%D1%80%D0%B0%D1%84%D0%B8%D0%B8.rar
    For interested persons to render immediate material aid:
    ELECTRONIC PURSES: Transfer by means of system of payments WEBMONEY TRANSFER:
    PURSES: USD Z338444558172, EUR E227345040422, RUB R195149635709
    WMID: 416818651774
    The user (Suldin E. Ju) is certified.
    We very much hope for your support....

  • Printing problems with Adobe Reader 11.0.08

    Hi !
    When I try to print a document, after having selected a printer, everything looks fine, however nothing is printed.
    There is no error message, the printing simply goes to nowhere.
    With other programs, e.g. word there is no printing problem.
    Maybe there is a problem in conjunction with Winows 7.
    Can somebody help me on this topic ?

    Hello,
    Please check Print as Image option in print dialog box. See if that works.
    For more information - Quick fix | Print PDF as image | Acrobat, Reader
    Regards,
    Deepak

  • Problem printing patterns with Adobe Reader 9

    Hello all
    We have a mix environment of Windows 7/Vista with Adobe Reader 9.2 and Windows XP/2k with Adobe Reader 8.1.7. Documents including charts with patterns created with the option Save as PDF from Word 2007(SP2) look and print fine with Adobe Reader 8, but the same documents look and print the patterns a lot more compressed with Adobe Reader 9. All computers print to the same printers with the same print drivers (a windows print server). Attached is a sample PDF file. I've installed Adobe Reader 9.2 also on Win2k and WinXP computers with the same results, so the problem doesn't come from the OS.
    Any idea on what's wrong with Adobe Reader 9? Is it a configuration problem or defaults changed in Adobe Reader 9?
    Thanks in advance.

    You need to use Adobe Acrobat; Adobe Reader does not support editing.
    -vaibhav

  • Continued problems with Adobe Reader 9.3.1

    Adobe Reader stops at the half-way mark in the progress block when loading a form to print.  Cannot get this fixed. Does anyone out there have a fix for this.  Is Adobe even recognizing that there is a problem with this.  Error message keeps telling me that there is a problem with Adobe Reader, exit and try again.

    I haven't been able to print any .pdf files since I downloaded 9.3.
    My message says Internet Explorer has closed it down because of data executable files.  I've changed my DEF settings to allow
    Adobe Reader but it still doesn't work.  I never had any problems before with newer versions.

  • Default printer problems with adobe 10.1.2

    I was having problems printing PDFs since upgrading to 10.1.2.  After reading and trying many recommendations, I happened to notice that my default printer(I have only one printer) was listed twice on the print window.  The first (default) printer is spelled "HP PSC 2350 series" (upper case 'PSC')  The second is "HP psc 2350 series" (lower case 'psc') .  The printer is named 'HP psc 2350 series' in my printers and devices, and if I select this printer, the page will print perfectly.  Now that I have solved my printing issue,  I would like to change the default setting on the adobe print window to come up as the active link, so I don't have to continue to select a different printer everytime I wish to print a document.  The printer by the lower case "psc" name is set as the default printer in printers and devices, and I cannot figure out why it doesn't come up as the default printer on the adobe reader print window.  I also cannot figure out how to change the default in the print window.   An added interesting fact is that I get no response in the print window when I try to select "preferences' or 'advanced' for the upper case 'PSC' printer.
    My computer runs in Windows 7 (64-bit).  The printer is HP psc 2355xi all-in-one.  Any suggestions are much appreciated

    I have not been able to select a different default printer for Adobe,  but I can print if I manually select the correct link everytime.
    Date: Tue, 6 Mar 2012 13:16:52 -0700
    From: [email protected]
    To: [email protected]
    Subject: default printer problems with adobe 10.1.2
        Re: default printer problems with adobe 10.1.2
        created by AMG13 in Adobe Reader - View the full discussion
    I am having the same issue.The correct printer is selected as the default printer on the control panel and there is no driver with the lowercase convention.However, the first printer option that appears is the lowercase convention. Is there any way to select a default printer for specifically for Adobe, as opossed to the PC itself?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4248912#4248912
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4248912#4248912. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Reader by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Problem with Adobe Reader not being able to run with Maverick  10.9.2?

    problem with Adobe Reader not being able to run with Maverick  10.9.2?

    Have you updated your version of Adobe Reader?

  • Problem with adobe reader, commenting

    one of our authors is using adobe reader x 11,1, and I send him a pdf (enabled commenting and measuring), but for some reason the commenting-fields does not show on his screen?
    should I save the pdf in another way?

    What do you mean by "commenting fields" exactly? By “commenting filds” I mean the tools in top of the page – delete, highlight etc. When I send the pdf, I save it as “file - save as -  reader extended pdf – enable commenting and measuring”, otherwise the commenting tools normally don’t appear by the author.
    Are they existing comments? no, it is the text in his pdf-book he needs to correct
    Is he able to access the commenting tools? no
    You can try sending a non-enabled version since Reader 11 can add comments to a non-enabled document. will try that J
    Fra: George Johnson [email protected]
    Sendt: 6. november 2012 16:16
    Til: Forlagene Idag & Nordan
    Emne: problem with adobe reader, commenting
    Re: problem with adobe reader, commenting
    created by George Johnson <http://forums.adobe.com/people/George_Johnson>  in Creating, Editing & Exporting PDFs - View the full discussion <http://forums.adobe.com/message/4826849#4826849

  • Having problem with adobe reader

    Hi,
    I have a problem with adobe reader in my cell phone E71 model recently.I could open any pdf files till yesterday,but now without any reason the adobe reader icon in the office folder does not open.I wanna know what should I do.

    Might be some problem with adobe reader. You may Google another pdf app called pdf plus. Install it and see if the problem is solved or not.
    Nokia C7

  • Poor print performance with Adobe Reader 11.0.06 on XenApp 6.5/Windows Server 2008 R2 SP1

    Hi community,
    here are informations to our environment:
    Windows Server 2008 R2 with SP1 - mspatchlevel 05/2014
    XenApp 6.5 RP3 + Hotfix_XA650R01W2K8R2X64003 + Hotfix_XA650R03W2K8R2X64013
    AcroRead.msi + 11001.msp + 11003.msp + 11004.msp + 11006.msp
    Network: 10GB
    Problem:
    After migration to Adobe Reader 11.0.06 our users are complain about long printingtimes with PDF documents.
    What i have done:
    Test printing two different documents from local storage an network (dfs,nfs) - notice the printingtime in our environment depends not on used storage!
    1. 310 pages document with text (7,023KB)
    Adobe Acrobat XI on Samsung ML-451x 501x Series driver Version 3.11.39.00.58.01
    Average 52 seconds (done 5 same printjobs with same dokument) to print document in spooler.
    Change printer to:
    Adobe Acrobat XI on Samsung CLP-770 Series PCL6 Version 3.10.57:76
    Average 46 seconds (done 5 same printjobs with same dokument) to print document in spooler.
    2. 4 pages document with grafics (4,438KB)
    Adobe Acrobat XI on Samsung ML-451x 501x Series driver Version 3.11.39.00.58.01
    Average 45 seconds (done 5 same printjobs with same dokument) to print document in spooler.
    Change printer to:
    Adobe Acrobat XI on Samsung CLP-770 Series PCL6 Version 3.10.57:76
    Average 39 seconds (done 5 same printjobs with same dokument) to print document in spooler.
    Befor migration we have Server 2003 SP2 and XenApp 4.5FR6 with Adobe Reader 9.5.5
    I did the same testing but the time to print was much faster!
    1. 15 Seconds to print 310 pages document
    2. 28 seconds to print 4 pages document with grafics
    Any ideas to make printing faster on WindowsServer 2008R2 with Adobe Reader?
    Next step is testing the old version from reader on 2008R2 but on security aspects is this not the way...
    Thx
    Thomas

    Hi Pat,
    thx for your answer :-)
    i will try the older one 9.5.5 and the newest 11.0.07
    Regards,
    Thomas

  • Printing problems with adobe 9

    I have a problem with printing in adobe 9, When a pdf is sent to the printer it only prints 1 page, so if I try to print a 6 page pdf file it will only print page 1. Also if I try to print double sided it only prints single sided, It's like it only recognises the first page of the pdf. I have uninstalled adobe 9 and reinstalled adobe 8 which works fine. I need to have 9 installed and working. The printer I am trying to print to is Utax Colour CDC 1520 printer. Any help would be appreciated.

    A client of my employers has been repeatedly encountered one of these problems when printing from Adobe Reader 9, where the "ERROR: undefined"and "OFFENDING COMMAND:" messages are displayed near the top of one of the pages in the print output.  This has only been detected recently, and definitely did not happen 6-8 months ago when they installed the software, which uses Adobe InDesign Server, to generate the PDF's.
    They encountered it first when printing a specific PDF document from Adobe Reader 9.0.0 to a Canon IRC4080I.  It also occurred after upgrading to Adobe Reader 9.1.0.  To rule out a possible problem with the document, they retrieved some PDF's that were made in January of this year, which must have been able to be printed out at that point in time, and tried to print them from Adobe Reader 9.0.0 using the Canon printer.  The same error occurred.
    In order to narrow down the problem, they tested printing the same document with Adobe Reader 8 (not sure which minor version) on Windows XP, printing on the same Canon printer and it worked successfully.
    They then upgraded that machine's Reader to 9.0.0 and found that the error occurred when printing the same document from that machine then.  They also tried with version 9.1.0 and this did not rectify the problem.  However, after reading the KnowledgeBase advice at http://kb2.adobe.com/cps/403/kb403914.html  I suggested that they try printing the same document on a different model of printer (an HP printer, not sure which model) and it printed successfully.
    Further evidence suggesting a print driver problem was provided by the fact that we cannot reproduce it in the office where I work on either of our two types of printer, which are Epson Stylus Photo R200 and Samsung ML-1200:  printing the same document in Adobe Reader v.8.1.3 and 9.1.0 on Windows Vista and 9.1.0 on Windows XP to those printers has not produced the error message.
    Although I have been liaising with our client's IT support and recommending some of the configuration solutions that have been posted in this thread, my concern is that our client sends out PDF-format documents for advertising purposes to their clients, and that it is not acceptable to them to accompany the PDF with detailed instructions on how to configure drivers to make it print - the end client may simply not bother.
    If Adobe are reading this, I wonder whether they could let us know whether they are developing a compatibility fix to Reader, or whether this problem is better raised with the printer manufacturers, in this case Canon, to encourage them to make their drivers compatible?
    Thanks very much,
    Gareth Morgan.

  • Duplex Printing Problem in Adobe Reader X (Mac)

    My normal printer setting is for duplex printing. However, Adobe Reader X will only print on one side of the paper.. This is on a MacPro under Mac OSX 10.6.6 and Adobe Reader X Version 10.0.1 printing to a Canon IP4500 inkjet printer. Other applications duplex fine.
    Any one else with this problem? Fixes or workarounds?

    After having the problem / aggravation, I went through each area trying to
    learn how to get past it.  Finally, I checkmarked 3x "Don't Show Me This Again" 
    Then I established a default printer thereby forcing Adobe to retain print preferences
    instead of  defaulting to "Any Printer" and losing custom settings
    STEPS I TOOK (you may know of something faster, easier?)
    CTRL P  or  File, Print to receive standard print dialogue
    Within "Printer:"  use drop down to select  "PRINT & FAX Preferences...."
    Note: You can set print & fax preferences thru System Preferences, but for
    now we're here
    Select the printer you will normally use and set up a default printer (for Adobe)
    If the Lock at bottom left is closed it will require the system admin ID and PWD
    to unlock/lock in order to make changes :-)
    Once finished close this (top left)
    You will be returned to this panel
    To the right of the "Printer:" drop down is the arrow that expands your options,
    make sure it is aiming UP
    Middle of screen is "Layout"  Select the drop down and select "Two-Sided Printing"
    Look at the next screen image posted below and you will see there's more steps to
    follow for two sided printing
    Check mark "Print Both Sides"
    By Re-Opening the Drop down now showing "Two-Side Printing", you can of
    course adjust other items while here
    Paper Type/Quality allows you to select items such as print quality, color settings
    Select "Print" (bottom right of screen) to return to Adobe Reader Print Page
    Save time by opening the "Presets:" dropdown and save this as a custom print setup name
       i.e.  grayscale_DblSided, Color_DblSided...
    Finally, Check Mark  "Reverse Pages" to print Back to Front and help Adobe
    not to print a single sided first page and double sided pages for the others... Nice!
    It's time to press "OK" and hover over the printer to ensure Adobe didn't send
    instructions to print your 100 single side pages despite all best efforts
    Since going through this rigamarole I have not had to reset it every time
    Message was edited by: MACGASM
    Message was edited by: MACGASM

  • Print to xps-printer problem from Adobe Reader 11.0.06

    Steps to reproduce bug:
    1. Add XPS printer (using new local port and Microsoft XPS Document Writer v4)
    2. Open a pdf file in Adobe Reader XI (11.0.06.70)
    3. Choose command Print
    4. Choose XPS printer
    5. Click print
    Results: nothing happend
    Expected results: The xps file must have been created in this location
    p.s. In previous version (11.05) 'File save as' window appeared and I could save file as XPS format.

    We have the same problem !
    Tested this today with adobe reader 9.5.x , file is attached as  "filename.do.pdf"
    If we use adobe reader 11.0.x file is attached as "filename.do"
    If you use save file as , it does get the "pdf" extension automatically
    Solution appreciated !

Maybe you are looking for

  • URGENT:Income Tax Problem in Payroll

    Hi dear friends, when India payroll is run the Conveyance Allowance is not considering for Income TAX Exemption. I had assigned the TAX Code correctly with limit 800 per month. When i check the technical Wage Type /130 ,it contains only HRA amount wh

  • How do I share files on iCloud between different apps?

    Hi, how do I share files on iCloud between different apps? I would like to edit simple plain text files on my Mac and my iPad using different apps. They don't see the content of each other. How do I fix this? example: when I create a .txt files: Bywo

  • Problem removing session attributes

    I have a problem removing session attributes I try w/ mysession.removeAttribute("key"); but it still lives in memory. I've tried setAttribute("key", null) as the API states that will do the same thing, but it doesn't work. I can get mysession.invalid

  • About SQL Developer migration objects

    Hi all, I'm using the SQL Developer Version 2.1.1.64 for Windows. I've migrated a SQL Server 2005 database to Oracle. Well, many objects was created, like triggers to emulate identity sql server, packages, MD* tables, and so on. Well, I need to use a

  • Why won't the new Nectar Search toolbar install into Firefox 25?

    I have used the Nectar Search toolbar with Firefox since it was introduced with no problems at all. Nectar have recently introduced a new Search toolbar to replace the previous version, and although I have re-installed it 3 times on my PC, (Windows X