Printing problem with emails - scaling issue

Hi everyone,
I'm having a printing problem when I print out my emails. Under the email preferences, the scaling is set to 100%, but the actual printouts look to be about 30%.
I have no other problems with any other applications (documents, web pages, etc.) and I'm not sure where to look next.
I'm new to the mac world (my background is with PC's), so any guidance at all would be GREATLY appreciated!!
(PS - I just updated my printer driver yesterday - had the problem both before and after that install)
Thanks in advance for your advice,
- wackylady
g4   Mac OS X (10.2.x)  

bump -
any help?

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