Printing Problem with labels and envelopes

I have Microsoft office:mc 2004 and cannot print labels and envelopes. Whenever I ask to print it boots out and states that there is a problem and ask me to report the problem. I have reported it 20 times in the last 2 days with no response from apple. Can anyone give me any input on how to correct this problem? I have a HP laserJet 3050 all in one printer and did not have these problems when I was using a PC with windows. Please help as I am at my last of my patience on this problem. Thanks and please use language I can understand as I am not computer literate on all of the lingo that is being used.

Hi Lilmac, and a warm welcome to the forums!
Have you installed a Printer Driver later than the one that comes on the CD? hp generally includes older ones.
Tough to say with so little to go on, but since it could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.

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