Printing problematic after upgrading to Yosemite

I have an iMac (21.5 inch late 2010) and after upgrading to Yosemite with latest version 10.10.1 my HP Laserjet 1320 does not want to print certain files like .pdf & or screen shots. I am able to print an e-mail from Mac mail but nothing else. I have also researched the problem but dont seem to find a sollution to my problem. PLEASE HELP!!

Thanks for the idea but it did not work, I do not know why it is asking me for a password which I never needed before for a guest to use the computer?  I have tried everything and I do not know which password it wants?   I do not see any option for a password for the guest account, to create one or delete one or modify it?  Maybe this bug\problem will be addressed in a future update?

Similar Messages

  • Unable to print from iPhoto after upgrading to Yosemite?

    Whenever I want to print from iPhoto, the application on the IMac becomes unresponsive and will not print. This all started after upgrading to Yosemite. My printer is updated, so now I have no idea how to make this work again. Any help would be great.

    DA2014 wrote:
    Rebuilt iPhoto, it is updated, but still is unresponsive. I get the spinning wheel that never goes away until I force close the app. The printer works on other applications.
    OK and I see the issue is only with iPhoto. The only thing I can think of is resetting the printing system and then re-installing the printer(s). DO NOT use any of the printer's software for installing, simply follow the directions for adding a printer in Mac Basics: Printing in OS X - Apple Support.
    To reset the printing system, open System Preferences - Printers & Scanners - locate the device in the window on the left and right click the offending printer and select Reset Printing System....
    After you have reset the printing system and re-added the device then shutdown (not restart) the computer for about 30 seconds and restart and then test.

  • After upgrading  to Yosemite, I can't print on Okidata c5150n

    After upgrading  to Yosemite, I can't print on Okidata c5150n.  Oki is of no help.  I am connected by ethernet.

    For those trying to use an Oki C5150n printer with OS X Yosemite, the fix is now available.  One must use the driver for the Oki C5800Ldn printer from the Oki support page because the Yosemite compatible driver does not yet appear on the page for the C5150n.  However at Oki customer support's direction I have loaded and used this driver, and so far it is working just fine.  To download the driver use the link at the end of this comment and navigate to the OS.X.10 download option under "find a driver".  Be advised that one must remove the Oki printer from the list in the "Printers and Scanners" system preference window and then re-create it de novo after installing the new driver as the old one will not work.  Unfortunately this means that any documents left hanging in the print queue prior to installation of the new driver will be lost.
    http://my.okidata.com/pp-C5800Ldn.nsf?opendatabase
    Good luck to all!

  • Ricoh mp c3001 not printing in color after upgrading to yosemite

    After upgrading to Yosemite, not able to print in color to a Ricoh MP C3001 on the network.

    In the Print dialog, select the Color Matching tab and then select Vendor Matching.

  • Reconnecting to a wireless printer after upgrading to Yosemite 10.10.

    We upgraded Mac software to 10.10 and lost connection to our HP Photosmart Plus wireless printer. Attempts to find the printer via hostname and/or IP address keep failing. Any ideas of how to proceed?

    Hello @DirkStuart ,
    Welcome to the HP forum.
    I understand that you are having problems with your printer after upgrading to Yosemite.
    I would like to direct you to a post by Double-U-Dee.
    Mac OS 10.10 Yosemite and HP Printer Support
    Also here is Apples OS X Yosemite: Printing troubleshooting.
    If these do not have the answer you are looking for, please let me know.
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite.  Any suggestions?

    My hp photosmart D110 printer won't scan or print since I upgraded to Yosemite.  Any suggestions?

    Hey clutterfromduluth,
    Thanks for the question. I understand that you are experiencing issues with your printer/scanner after updating to OS X Yosemite. To troubleshoot this issue check out the following:
    Troubleshooting printer issues in OS X
    http://support.apple.com/kb/ts3147
    Follow these steps until the issue is addressed:
    1. Make sure that the printer is powered on, has ink / toner, and that there are no alerts on the printer’s control panel. Note: If you cannot clear an alert on the printer's control panel, stop here and check the printer's documentation or contact the manufacturer for support.
    2. Ensure the printer is properly connected to a USB port on the Mac or AirPort base station / Time Capsule. If the printer is a network-capable printer, make sure that it is properly connected to your home network.
    3. Use Software Update to find and install the latest available updates. If an update is installed, see if the issue persists.
    4. Open the Print & Scan pane or Print & Fax (Snow Leopard) pane in System Preferences.
    5. Delete the affected printer, then add the printer again.
    If the issue persists, try these additional steps:
    1. Reset the printing system, then add the printer again.
    2. If the issue still persists, reset the printing system again.  Download and install your printer's drivers. Then, add the printer again.
    3. Contact the printer vendor or visit their website for further assistance.
    Thanks,
    Matt M.

  • My MacPro is extremely slow after upgrading to Yosemite 10.10, even while reading my newspaper on PDF

    Problem description:
    My Mac Pro is extremely slow after upgrading to Yosemite 10.10, even while reading my newspaper on PDF
    This is my EtreCheck print
    EtreCheck version: 2.0.11 (98)
    Report generated 17. november 2014 kl. 10.49.28 CET
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 4000 -
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: one day 15:45:13
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (290.89 GB free)
      Encrypted AES-XTS UnlockedConverting
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Extensions
      [loaded] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8) Support
      /System/Library/Extensions
      [not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
    Launch Agents: ℹ️
      [loaded] com.divx.dms.agent.plist Support
      [loaded] com.divx.update.agent.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
    Launch Daemons: ℹ️
      [failed] com.adobe.fpsaud.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [invalid?] com.torch.update.agent.plist Support
    User Launch Agents: ℹ️
      [loaded] com.genieo.completer.download.plist Support
      [loaded] com.genieo.completer.ltvbit.plist Support
      [loaded] com.genieo.completer.update.plist Support
      [loaded] com.google.keystone.agent.plist Support
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
      Unity Web Player: Version: UnityPlayer version 4.5.5f1 - SDK 10.6 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User Internet Plug-ins: ℹ️
      NPRoblox: Version: 1, 2, 8, 25 - SDK 10.10 Support
      Google Earth Web Plug-in: Version: 7.1 Support
    Safari Extensions: ℹ️
      Omnibar
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Java  Support
      Perian  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 207.99 GB
      Destinations:
      Elements [Local]
      Total size: 1.00 TB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Adequate
      Backup size 1.00 TB > (Disk used 207.99 GB X 3)
    Top Processes by CPU: ℹ️
          89% lsregister
          3% WindowServer
          1% mds
          1% sysmond
          0% mtmd
    Top Processes by Memory: ℹ️
      142 MB Preview
      125 MB com.apple.WebKit.WebContent
      125 MB Finder
      86 MB ocspd
      77 MB com.apple.WebKit.Plugin.64
    Virtual Memory Information: ℹ️
      335 MB Free RAM
      1.63 GB Active RAM
      1.32 GB Inactive RAM
      776 MB Wired RAM
      17.27 GB Page-ins
      345 MB Page-outs

    Check out this thread:  https://discussions.apple.com/thread/6466590?start=0&tstart=0.
    For many users, the Folder Action Dispatcher is the culprit that eats almost all available memory if it is enabled on ~/Library/LaunchAgents.

  • After upgrading to Yosemite, I had to upgrade my iPhoto, now the full res versions of my images cannot be found.

    After upgrading to Yosemite, I had to upgrade my iPhoto, now the full res versions of my images cannot be found.  I had created a book to print (before upgrade) but, after the upgrade the book can't be created as I get the message that images can't be found. However, if I search for the filename I can find the image. I tried repairing library as per support instructions but it hasn't helped. Any advice gratefully received. Thanks.

    Do the following:
    1 - launch iPhoto with the Command+Option keys held down to open the First Aid window. Be sure to follow the circled recommendation in the screenshot.
    2 - apply Option #4, Rebuild Database.

  • After Upgrade to Yosemite, all apps are slow.

    I upgraded to Yosemite  and all applications are slow.  ( as e.g.. starting to type in this box give me beachball for 2 seconds initially) A big difference in speed from Mavericks to Yosemite. Opening system preferences takes 3 seconds to load, and clicking on Users & Groups takes 25 seconds to open.
    I do not have fire vault enabled.  I did a safe boot and some apps did appear to open faster. Also did a repair disk and rebooted.  No change. When Safari is open it takes 5 seconds to open a new window.   I ran EtreCheck and the report is as follows;
    Thanks for any help;( After pasting the EtreCheck text file, I clicked on this box to add the Thanks... , it took 2-3 seconds for the beach ball to stop spinning.)
    Problem description:
    After upgrading to Yosemite, all apps are slow,
    EtreCheck version: 2.0.6 (91)
    Report generated October 20, 2014 at 11:46:01 AM MDT
    Hardware Information: ℹ️
      iMac (24-inch, Early 2009) (Verified)
      iMac - model: iMac9,1
      1 2.66 GHz Intel Core 2 Duo CPU: 2-core
      8 GB RAM Upgradeable
      BANK 0/DIMM0
      4 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      4 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1200
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 0:23:55
    Disk Information: ℹ️
      WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 639.28 GB (130.48 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      OPTIARC DVD RW AD-5670S 
    USB Information: ℹ️
      Apple Inc. Built-in iSight
      Burr-Brown from TI USB Audio CODEC
      Canon MP480 series
      Western Digital My Book 1140 2 TB
      S.M.A.R.T. Status: Verified
      EFI (disk2s1) <not mounted> : 210 MB
      MyBookMovies (disk2s2) /Volumes/MyBookMovies : 2 TB (549.58 GB free)
      LaCie LaCie Hard Drive USB 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      Time Machine Backups (disk1s2) /Volumes/Time Machine Backups : 795.40 GB (322.99 GB free)
      Time Machine Airdisk (disk1s3) /Volumes/Time Machine Airdisk : 100.77 GB (55.52 GB free)
      EXCHANGE (disk1s4) /Volumes/EXCHANGE : 100.09 GB (45.35 GB free)
      ALCOR Generic USB Hub
      Prolific Technology Inc. USB-Serial Controller
      Prolific Technology Inc. USB-Serial Controller
      Hewlett-Packard hp LaserJet 1012
      Apple Computer, Inc. IR Receiver
      Prolific Technology Inc. USB-Serial Controller D
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) Support
      [not loaded] com.parallels.kext.vnic (9.0 24251.1052177) Support
      /Applications/Toast 11 Titanium/Spin Doctor.app
      [not loaded] com.hzsystems.terminus.driver (4) Support
      /Library/Application Support/VirtualBox
      [loaded] org.virtualbox.kext.VBoxDrv (4.3.12) Support
      [loaded] org.virtualbox.kext.VBoxNetAdp (4.3.12) Support
      [loaded] org.virtualbox.kext.VBoxNetFlt (4.3.12) Support
      [loaded] org.virtualbox.kext.VBoxUSB (4.3.12) Support
      /Library/Extensions
      [not loaded] foo.tun (1.0) Support
      /System/Library/Extensions
      [not loaded] com.hzsystems.driver.CDSDAudioCaptureSupport (1.5) Support
      [loaded] com.prolific.driver.PL2303 (1.5.1 - SDK 10.6) Support
      [not loaded] com.roxio.BluRaySupport (1.1.6) Support
      [not loaded] com.wdc.driver.1394HP (1.0.9) Support
      [not loaded] com.wdc.driver.USBHP (1.0.11) Support
      /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
      [not loaded] com.roxio.TDIXController (2.0) Support
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      Startup items are obsolete and will not work in future versions of OS X
    Problem System Launch Agents: ℹ️
      [loaded] com.paragon.NTFS.notify.plist Support
    Launch Agents: ℹ️
      [running] com.abbott.mal.launchclient.plist Support
      [loaded] org.gpgtools.gpgmail.enable-bundles.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid-user.plist Support
      [loaded] org.gpgtools.Libmacgpg.xpc.plist Support
      [loaded] org.gpgtools.macgpg2.fix.plist Support
      [running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist Support
      [loaded] org.gpgtools.macgpg2.updater.plist Support
    Launch Daemons: ℹ️
      [running] com.abbott.mal.malserver.plist Support
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.freemacsoft.appcleanerd.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.wdc.SmartwareDriveService.plist Support
      [running] com.wdc.WDSmartWareService.plist Support
      [loaded] org.gpgtools.gpgmail.patch-uuid.plist Support
      [not loaded] org.virtualbox.startup.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [invalid?] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
      [invalid?] com.macpaw.CleanMyMac.volumeWatcher.plist Support
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
      [failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
      [running] com.vladalexa.MagicPrefs.plist Support
      [not loaded] org.virtualbox.vboxwebsrv.plist Support
      [running] ws.agile.1PasswordAgent.plist Support
    User Login Items: ℹ️
      AppCleaner Helper Application (/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner Helper.app)
      Messages Application (/Applications/Messages.app)
      MagicPrefs UNKNOWN (missing value)
      Calendar ApplicationHidden (/Applications/Calendar.app)
      Mail ApplicationHidden (/Applications/Mail.app)
      Contacts ApplicationHidden (/Applications/Contacts.app)
      PowerboxInjector Application (/Applications/PowerboxInjector.app)
    Internet Plug-ins: ℹ️
      LogitechHarmony: Version: 2.0 - SDK 10.7 Support
      DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 Support
      Google Earth Web Plug-in: Version: 6.0 Support
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 Support
      OfficeLiveBrowserPlugin: Version: 12.2.0 Support
      Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      iPhotoPhotocast: Version: 7.0
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
      AdobePDFViewer: Version: 9.5.5 Support
      GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 Support
      EPPEX Plugin: Version: 4.1.0.0 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    Safari Extensions: ℹ️
      1Password
      AdBlock
      ClickToFlash (Disabled)
      Print Plus (Disabled)
      ClickToPlugin (Disabled)
      OpenIE
    3rd Party Preference Panes: ℹ️
      Flash Player  Support
      Flip4Mac WMV  Support
      GPGPreferences  Support
      Growl  Support
      MacFUSE (Tuxera)  Support
      MagicPrefs  Support
      Paragon NTFS for Mac ® OS X  Support
      Perian  Support
      QuickTime Player X Preferences  Support
      WDQuickView  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Destinations:
      Time Machine Backups [Local]
      Total size: 795.40 GB
      Total number of backups: 29
      Oldest backup: 2014-10-08 20:15:48 +0000
      Last backup: 2014-10-20 17:32:33 +0000
      Size of backup disk: Excellent
      Backup size 795.40 GB > (Disk size 0 B X 3)
    Top Processes by CPU: ℹ️
          10% WindowServer
          5% syncdefaultsd
          4% Safari
          1% AppleSpell
          0% com.apple.iCloudHelper
    Top Processes by Memory: ℹ️
      266 MB mds_stores
      258 MB Safari
      180 MB Finder
      137 MB WindowServer
      136 MB com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
      3.93 GB Free RAM
      2.97 GB Active RAM
      443 MB Inactive RAM
      978 MB Wired RAM
      1.82 GB Page-ins
      0 B Page-outs

    You could do that, but when setting up your new iMac it is a much better idea to transfer only your existing User Accounts. In other words when Setup Assistant appears, de-select "Applications", "Computer and Network Settings" and "Other files and folders". That way you will eliminate the possibility of reinstalling potentially incompatible software from your existing Mac or its TM backup. It's best to create new printer queues and preferences anyway.
    Your venerable HP 1012 will probably work without any difficulty but if you need its driver download it here. If it gives you trouble try OS X's generic PostScript driver.
    After configuring your user account, install original versions of your essential software from their original sources. In other words if you installed them via download from the developer's website, download them again. You might need license keys so gather them. Obviously the Mac App Store makes things easy since anything you obtain from there is already linked to your Apple ID and is easily reinstalled by going to your Purchases page.
    Don't reinstall things like AppCleaner, CleanMyMac, Western Digital "Smartware" or any of that junk. You don't need it. MacFUSE is outdated. Research Prolific Technology for potential updates for their serial controller. The one you have may work, or not, but you should re-download its driver.
    Consider abandoning Microsoft altogether and migrating to better solutions such as Pages, Numbers, and Keynote. They are all free with a purchase of a new Mac and are far more integrated with OS X than anything Microsoft will ever be able to accomplish.
    The Burr-Brown USB device is unknown to me, so research TI's website for support if you need it.
    If your essential software was distributed on optical media, you can use OS X's "DVD or CD sharing" feature to remotely mount the older iMac's optical drive so that you can install its software. It will work as though that drive were physically installed on your new Mac. Having said that, anything that was distributed on optical media is highly likely to have been outdated a long time ago.
    If your essential software is old, orphaned, no longer supported, or is no longer available, meaning you have the only viable copy, the only option is to transfer it from the TM backup or older Mac. In that case be very cognizant of the likelihood for incompatibility, and have a plan for uninstalling it should it cause adverse effects. Creating a new TM backup is the way to do that. A new external HD dedicated to the new Mac is a cheap investment. When you are certain you no longer require the older Mac's TM backup, you can erase it and use it as an additional, redundant TM backup or "clone" repository – whichever you decide is best for your backup needs.

  • I cannot update apps after upgrading to Yosemite. Please Help!

    Hello,
    After upgrading to Yosemite, i wanted to go on to iMovie, but i have to update. So i try to update but it refuses and tells me: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
    So what i understand is because i bought this mac in the US and I'm using it in the UK its not letting me update it. But what i don't understand is that i was able to upgrade to Yosemite with my mac knowing i was in the UK.
    How can i update my applications?
    Thank you for your time,
    TOAOMA

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iLife/iWork applications into your Apple ID, do so.
    2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
    3. Click here, contact Apple, and wait for a response.
    4. Buy them.
    (116660)

  • Fix for iPhoto after upgrading to Yosemite

    After upgrading to Yosemite I was unable to open iPhoto. I moved it to Trash (do NOT empty trash after moving it here!!!) - then go to App Store and download iPhoto. You'll want to make sure you then go to your Finder and click on the iPhoto download app in order to complete the download. When you open iPhoto it may say you need to upgrade - go ahead and do so then your photos will appear again with a new icon in your dock (remove the old one since it won't work now - the new icon will look different if you had an older version of iPhoto).
    Hope this helps!

    Ok so here's what you gonna do. (had this problem myself today, and after some fiddling figured out what to do.)
    Find your old iPhoto with a cross through it, right-click it and select 'show package contents'. A folder will open. In that folder go to Contents>MacOS and there will be three little things there. Click on the one called 'iPhoto' and terminal will open. Leave terminal open and wait four seconds and VOILA! iPhoto opens. Leave terminal open until you are finished with iPhoto, because if you close terminal, iPhoto will close with it. THX! ENJOY! Hope it works.
    P.S.
    You can close terminal once you close iPhoto. I also suggest backing up your iPhoto library while you can.

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    Hardware Information: ℹ️
      MacBook (13-inch, Mid 2010) (Verified)
      MacBook - model: MacBook7,1
      1 2.4 GHz Intel Core 2 Duo CPU: 2-core
      2 GB RAM Upgradeable
      BANK 0/DIMM0
      1 GB DDR3 1067 MHz ok
      BANK 1/DIMM0
      1 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 320M - VRAM: 256 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 3:23:3
    Disk Information: ℹ️
      TOSHIBA MK2555GSXF disk0 : (250.06 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) /  [Startup]: 249.20 GB (25.42 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HL-DT-ST DVDRW  GS23N 
    USB Information: ℹ️
      Western Digital My Passport 0748 1 TB
      S.M.A.R.T. Status: Verified
      EFI (disk1s1) <not mounted> : 210 MB
      tansey (disk1s2) /Volumes/tansey : 999.83 GB (951.98 GB free)
      Apple Inc. Built-in iSight
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
    Configuration files: ℹ️
      /etc/hosts - Count: 15
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
      [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.8) Support
      [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.8) Support
      [not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
      [not loaded] com.novatelwireless.driver.3G (3.0.13) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
      [not loaded] com.option.driver.Option72 (2.15.0) Support
      [not loaded] com.option.driver.OptionHS (3.26.0) Support
      [not loaded] com.option.driver.OptionMSD (1.21.0) Support
      [not loaded] com.option.driver.OptionQC (1.11.0) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) Support
      [not loaded] com.vodafone.driver (3.0.9) Support
      [not loaded] com.zte.driver.cdc_ecm_qmi (1.0.1) Support
      [not loaded] com.zte.driver.cdc_usb_bus (1.0.1) Support
      [not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
      [not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
      [not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
      /System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
      [not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
      /System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
      [not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
      /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
      [not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
      /System/Library/Extensions/Vodafone.kext/Contents/PlugIns
      [not loaded] com.vodafone.driver.Data (3.0.9) Support
    Startup Items: ℹ️
      HP IO: Path: /Library/StartupItems/HP IO
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect: Path: /Library/StartupItems/HWPortDetect
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    Problem System Launch Agents: ℹ️
      [failed] com.apple.accountsd.plist
      [failed] com.apple.AirPlayUIAgent.plist
      [failed] com.apple.bird.plist
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.CallHistorySyncHelper.plist
      [failed] com.apple.cloudd.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.coreservices.uiagent.plist
      [failed] com.apple.EscrowSecurityAlert.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.iconservices.iconservicesagent.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.pluginkit.pkd.plist
      [failed] com.apple.recentsd.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist
      [failed] com.apple.telephonyutilities.callservicesd.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.awdd.plist
      [failed] com.apple.cache_delete.plist
      [failed] com.apple.coresymbolicationd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.diagnosticd.plist
      [failed] com.apple.iconservices.iconservicesagent.plist
      [failed] com.apple.iconservices.iconservicesd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.installd.plist
      [failed] com.apple.MobileFileIntegrity.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.nsurlsessiond.plist
      [failed] com.apple.sandboxd.plist
      [failed] com.apple.softwareupdated.plist
      [failed] com.apple.spindump.plist
      [failed] com.apple.sysmond.plist
      [failed] com.apple.tccd.system.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
      [running] de.novamedia.nmnetmgrd.plist Support
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [failed] com.adobe.CS5ServiceManager.plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] de.novamedia.VodafoneDeviceObserver.plist Support
      [invalid?] SwapperUFi.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [invalid?] com.adobe.SwitchBoard.plist Support
      [loaded] com.cloudpath.maccmd.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [invalid?] PPPMonitord.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [invalid?] com.akamai.client.plist Support
      [invalid?] com.divx.agent.postinstall.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
    User Login Items: ℹ️
      Dropbox Application (/Applications/Dropbox.app)
      SurplusMeterAgent UNKNOWN (missing value)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      Google Earth Web Plug-in: Version: 7.1 Support
      Default Browser: Version: 600 - SDK 10.10
      OfficeLiveBrowserPlugin: Version: 12.2.6 Support
      OVSHelper: Version: 1.1 Support
      AdobePDFViewerNPAPI: Version: 10.1.12 Support
      FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
      iPhotoPhotocast: Version: 7.0
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
      QuickTime Plugin: Version: 7.7.3
      AdobePDFViewer: Version: 10.1.12 Support
      SharePointBrowserPlugin: Version: 14.0.0 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      OctoshapeWeb: Version: 1.0 Support
    Safari Extensions: ℹ️
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: NO - Auto backup turned off
      Volumes being backed up:
      Macintosh HD: Disk size: 249.20 GB Disk used: 223.78 GB
      Destinations:
      Time Machine Backups [Local]
      Total size: 0 B
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Too small
      Backup size 0 B < (Disk used 223.78 GB X 3)
    Top Processes by CPU: ℹ️
          15% WindowServer
          1% Dropbox
          0% AppleSpell
          0% Skype
          0% imagent
    Top Processes by Memory: ℹ️
      60 MB Google Chrome
      56 MB JavaApplicationStub
      47 MB Skype
      45 MB Finder
      45 MB WindowServer
    Virtual Memory Information: ℹ️
      60 MB Free RAM
      443 MB Active RAM
      398 MB Inactive RAM
      349 MB Wired RAM
      16.91 GB Page-ins
      633 MB Page-outs

    I advise to reply to the one you want to reply to.
    You have had good information here. I will not repeat that here.
    I would like to add:
    you have incompatible software: start in SafeMode, read Woodmeister and see if it is free of issues.
    Akamai is crap software needed or not, Huawei the same.
    It is very possible that the keygenerator you used for generating a key for some softwares has infected your mac.
    The non-regular software with the false key(s) are not compatible probably or generate malware. Luckily you can not update them automatically because the keygenerator blocked the software for contacting the developer... I propose to consider getting rid of those softwares by really good uninstalling.
    You have a beautiful mac, don't degenerate it with crapped software. There are alternatives for expensive software, for example Adobe Photoshop has a free alternative (with a less beautiful interface) in GIMP. And so on.
    Lex

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