Printing problems - Brother Driver

I have been using a Brother HL-4040CDN color laser printer on Mountian Lion for months with great results.
Now, I seem to get jobs stuck in the printer queue, they don't print until I submit them a second time and then both copies print.
AND, I keep getting this system message asking if I want to download the new software. If I click yes, it goes through some gyrations and then says the software is not available.
I download and installed the current driver from the Brother website but same problem exisit.
I keep my OS X system up to date so any changes in the os have been installed. Has there been an OS change that might have caused this?
tia
bill

I installed this driver and the same problem persists.
The printer queues pauses, get system dialog msg to download current software, says software is not available, I can set the printer queue to resume and I finally get the paper.
This just started recently with out any direct changes that I am aware of...
b

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Printing Problems (Brother HL2140 under XFCE)

I can't get my printer to work under Arch (I'm using XFCE). It works under Ubuntu fine, and it used to work under Arch before I did a clean install (a couple weeks ago). I've spent too many hours trying to figure this out. Can someone help please? (I've already tried everything on the Arch wiki page for the hl2140 printer.)
I first installed these packages:
cups
brother-hl2140
system-config-printer
Then I tried installing a bunch of other "cups" packages.
After that, I installed these:
hplip
brother-lpr-drivers-common
brother-lpr-drivers-laser1
brother-cups-wrapper-common
brother-cups-wrapper-extra
brother-cups-wrapper-laser1
Output of lsusb:
Bus 002 Device 006: ID 04f9:0033 Brother Industries, Ltd
I'm using system-config-printer. When I try to add the printer, it starts to search for drivers and then crashes. (I run system-config-printer with sudo. I've tried adding my home user to lp and a bunch of other groups, but I can't figure out which one will let me configure printers). Here's the output when it crashes:
No ID match for device usb://Brother/HL-2140%20series?serial=123456789:
MFG:Brother;MDL:HL-2140 series;CMD:PJL,HBP;
(system-config-printer.py:21895): Gdk-WARNING **: system-config-printer.py: Fatal IO error 11 (Resource temporarily unavailable) on X server :0.0.
Fail. So I tried using hp-setup, but it doesn't find anything, even though system-config-printer and lsusb do:
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
I've also tried using the openprinting driver (which worked before I reinstalled Arch). Here's my steps:
cd ~/Downloads
wget -o "hl2140.ppd" https://www.openprinting.org/ppd-o-matic.php?driver=hpijs-pcl5e&printer=Brother-HL-2140&show=0
sudo lpinfo -v
sudo lpadmin -p 'HL-2140' -E -v 'usb://Brother/HL-2140%20series?serial=123456789' -P "$HOME/Downloads/hl2140.ppd"
It installs fine, but when I try to print, it says that there's a problem printing it.
Does anyone have any guidance?
Last edited by GreenRaccoon23 (2014-10-28 23:10:10)

PhotonX wrote:Did you try to use the CUPS web interface http://localhost:631/ ?
Yeah I tried that one too, but still no luck unfortunately. There's no option for my model numer (HL-2140) on there.
-----edit-----
Lol wow I figured it out. I was using wget instead of curl. I was using wget -o, which just makes an output log. No wonder cups couldn't use it! Lol I'm finding this way too hilarious that after all that work, it was that little command.
Last edited by GreenRaccoon23 (2014-10-29 20:53:30)

Printing problem, can't connect to Brother MFC-7420 and HP DJ130

I recently performed the 10.5.4 upgrade. I believe the problem I am having started then. When I try to print something to my Brother MFC-7420 I get a Printing Page 1, 24% completed message and it never finishes. I am also having issues with my Designjet 130. Both are connected with a USB cord and I have tried the usual powering off, connecting/disconnecting and removing/adding to printer control panel. My Epson printer connects and prints normal. Any suggestions?

Similar problem being experienced here. My Brother MFC 7420 was working fine one day and is lost to my system the next. Any attempt to print just stalls with a message like "Printing 25%" or some such figure.
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Brother printer problem

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D [25/Nov/2012:12:48:16 -0500] cupsdDeregisterPrinter(p=0xb938e930(Brother_HL-22
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Here's the dmesg output:
[39727.006107] usb 1-1: new high-speed USB device number 8 using ehci_hcd
, and lsusb
Bus 001 Device 008: ID 04f9:0046 Brother Industries, Ltd
Wiki (https://wiki.archlinux.org/index.php/Cups#USB_printers) says something about output:
usb 3-2: configuration #1 chosen from 1 choice
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Not printing text-only graphics on Canon. Not printer problem-print ok on Brother and another network Apple prints ok on Canon. Believe a computer setting was inadvertently reset. What setting and how do I reset?

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Without your printer model numbers, readers can only give you vague general directions.
System Preferences > Print&Fax > ...
... shows a list of all set-up printers.
If you are having serious problems, it makes sense to "Reset the Printing System" (which also removes all printer set-ups) and add back each printer. It only takes a few minutes.
Mac OS X 10.6 Help: Resetting the printing system

Problems printing with Brother MFC-240C and HP 810C

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I tried the ColorSync first aid and this is what I got,
Searching for profiles...
Checking 1555 profiles...
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Epson Leopard Lightroom 1.3 - UK Europe Drives Print Problems

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Has anyone tested these updated drives referenced as version 6.12 and do they resolve the issues. In particular I am interested in the R1800 drivers.

Ivan J:
I downloaded the 6.12 driver for the Epson R1800 from the Epson UK site. From my testing so far, I see essentially the same color prints from the driver itself or from using the Epson-supplied icc profile. All with Intel Mac on OS 10.5.1 and LR 1.3.1. So far so good. Still no sign of the new driver on Epson America. Hope this helps.

Leopard printing problems on several printers (Am I the only one?)

Since installing Leopard shortly after it was released, I've had flakiness with printing:
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The printers that are permanently in my Printer List are:
Canon i9100
Brother MFC-8840
Epson Stylus Photo 220
HP LaserJet 1320N
HP LaserJet 8800
HP LaserJet 6570
HP Color LaserJet 5550
Adobe PDF 8.0
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At the thread below, I show some of my system and crash logs from a prior discussion. Someone was helping me with the problem, but after asking me to post my logs, he seems to have dropped off the thread.
http://discussions.apple.com/message.jspa?messageID=7013209#7013209
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Thanks,
David

I'm having exactly the same problem with a Lexmark C760.
When I inspect the Activity Monitor while opening the Printer Icon from the Dock (or press the Button "Open Print Queue" in the "Print & Fax" System Preferences), I can see the Printer Icon as "Printer Proxy (Not Responding)" marked in red in the processes list. The Dock icon bounces for quite a while, and after about 2 minutes, a Printer List actually appears under the PrinterProxy application and the process in Activity Monitor changes its name to "(null)" and its color to black.
Though there is no entry in the PrinterProxy list when I print something from another application while keeping the window open, I can select "Supply Levels" and the correct information appears, so it seems to be functional.
It also seems that there are several copies of the drivers remaining, as the application in the Dock is named "Lexmark C760 (4)", probably from my attempts to remove and reinstall the driver. Is there some interference with old installations of the drivers that still lurk somewhere, hidden in the depth of the many libraries? How can I get rid of the previously installed drivers for good?

Can't Connect to My Network Printer Anymore: Brother 7065-DN

I bought my Macbook Pro in 2010 and never had a problem connecting to my home network printer until a few months ago. Ever since I upgraded from Snow Leopard to Mountain Lion 10.8.5 I can't see or access the network printer. My daughter, who bought her Macbook Pro at the beginning of the year, pre installed with Mountain Lion, has no issues seeing and printing to the printer. I tried reinstalling the driver from my disk and it wouldn't take. I tried downloading the Brother driver from Apple and the specific driver's and updates for my printer, nothing. When I am lucky enough to see it on the printer list, it won't print, saying that the printer cannot be located. I have tried (when it does see it, which is random and weird) using the IP address and then the driver from the list, I also tried using the post script general. I have tried adding the IP address of the printer in the printer set up, I have tried adding the MAC address, I've tried clicking it when it occasionally shows up under my work group. I tried installing it while it was connected directly to the laptop...Nothing....I've turned on printer sharing, file sharing, and anything else I can think of...I am at a loss!
The two Windows PC and the other Macbook in the house can connect via the network, no problem. I even tried to look at her settings to see what was different but I couldn't figure it out. What is really frustrating is that I am working on my degree and need to print regularly, so everyone else in the house has to stop what they are doing, open the file I sent them through e-mail, download it, and then print it. It irritates them and me!
I have a standard router n/b/g and a comcast modem. One desk top and three laptops connected to it. Internet access works fine. Printer is a Laser Jet all in one scanner/printer Brother 7065-DN. I have downloaded all the updated drivers from Apple and Brother. Someone please help!! I am going crazy and wasting a lot of time messing with this that could be better spent on my homework!! Like I said, it worked fine until the upgrade!!

meastley wrote:
I have exactly the same question only my upgrade was to 10.9.1 Mavericks.
Your post here is different from the original topic of discussion. You posted in the ML forums & you are using Mavericks.
It's generally better to start your own Topic, rather than adding onto an existing one ="Threadjacking."
Please start a new topic in the Mavericks forum about your issue so it can receive more focused attention.

Lost my Brother driver & can't install it back!

My set up:
* iMac Alu (early 2008)
* 10.5.3
* Brother HL 2030
The printing was stuck at 16% (again...) so I decided to remove the printer driver from it's folder (use>library>printer) to run the installation again.
But installing the driver again gave me a new problem:
I can't add a new printer because it's gone & no where to be seen! See this picture: http://img296.imageshack.us/img296/8884/picture2rd0.jpg
Checking the 'custom installation' window during the installation shows me two files which are ZERO bytes?... See this picture: http://img242.imageshack.us/img242/5552/picture1vj6.jpg
I just downloaded & installed the latest Apple's Brother driver (?) but still nothing yet.
What's going on here? When was installing a printer driver such a hassle?
Can anyone help me please?

This worked for me! Hooray!
I did re-install the printer drivers from my install DVD first though. Not sure if this step is necessary.
What happened:
* the driver I saw in System Preferences was the one that was plugged directly to my iMac when I configured.
* I had to 'ADD' the printer when I plugged it in to my Airport Express.
Thanks a lot!

Canon MG6220 wierd zooming/cropping printing problem, only when printing with Windows XP?

The printer in question is a Canon Pixma MG6220, connected to a WindowsXP printer. I've printed this same document on a Brother laser printer, that is connected to the same computer, and it prints correctly. I've printed this same document on a Epson inkjet printer, and it prints correctly. I've printed this same document at Staples, on one of their big laser printers, and it prints correctly. So, this printing problem is only occurring with this Canon printer. One other thing that may help you with this, is that last night I moved this Canon printer to another computer, except this one had Windows 7 on it, and it printed flawlessly! So, it seems that it may have something to do with Windows XP printer driver.
I'm printing a one page document from Word 2002 which consists of about 10 pictures, no text. All the pictures on the page are the same height but a different width. When I print the document, some of the pictures print correctly and some of them do not.
Essentially, what is happening is that some pictures are zoomed in about 50%, yet still print in the same area that is set in the document. So, the image looks like it has been rudely cropped.
The oddest thing is that this only happens to some of the pictures. There is nothing special about these pictures. The pictures that print correctly are from the same source as the ones that don't print correctly. I’ve done other Word documents like this, with the same format but different pictures, and they printed wrong too, some pictures correct and some zoomed/cropped.
Here is a summary of the pictures from the files I attached, and which ones printed correctly, and which did not: The first one is a screen capture of the Word document, and the other is a scan of the printed document.
Row 1
    Pic 1 – error (zoomed/cropped), Pic 2 – error, Pic 3 – correct, Pic 4 – error
Row 2
    Pic 1 – correct, Pic 2 – correct, Pic 3 – correct
Row 3
    Pic 1 – error, Pic 2 – error, Pic 3 – correct, Pic 4 – error
Row 4
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One observation of the incorrectly printed pictures, is that the upper left corners appear unaffected. It is the lower right corners that get the weird zooming/cropping effect.

Urgently restore a backup of the registry.
Urgently do not use the word 'urgently' in a forum of volunteers.
Also it can not be urgent, as Forms 4.5 dates from the Flintstone age, and probably isn't even certified on XP.
However, the error message is very clear: Apparently Forms 4.5 uses the registry to store printer info: you need to get that entry back. That kind of info is usually documented. Documentation is likely still online.
Sybrand Bakker
Senior Oracle DBA

Pavilion dv7-4060us Color Printing Problems...

I just bought a new Pavilion dv7-4060us Notebook and am having problems printing in color. I have a Xerox Phaser 8550DP PS Printer that I'm trying to connect to through a wireless network connection. I can find the printer on the network and install the "Xerox Phaser 8550DP PS" driver online just fine. But, after all that, when I try to print, it will only print in Black and White. For some reason it just will not print in color. I've looked through all my "printer properties" and it doesn't even show color options! It's like my computer just doesn't even recognize that the printer can print colors. Like maybe that printer's driver is for some reason not recognizing it as that actual printer?!
I tried deleting the printer and the driver off my computer and installing it using the printer's original CD, but it says it's not compatible with Windows 7 OS. But installing the driver via online and using the CD should basically be the same thing shouldn't it? So that can't be the problem. The "HP printer help website" doesn't really help at all because it's a Xerox printer and not an HP. After reading through some forum posts I figured maybe it was a firewall problem, but wouldn't the firewall stop me from printing all together...not just prevent me from printing color?
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Also, I know it's not a Windows 7 OS problem or my wireless connection because my brother's computer uses Windows 7 and connects through wireless as well, but his can print color just fine. He set his computer up like a year ago so he can't remember how he set it all up or what he did, so he's kind of useless.
As of right now the only thing I can think of to do is try posting on this HP help forum and post on the Xerox Printer help forum and see if anyone has any advice for me. If you have any ideas I'm up for trying anything because I pretty much NEED to be able to print from this computer!! Any information can help out a lot so just let me know. Thanks!

I have exactly the same problem with my dv7-4171us, my husband has the same printer and it print fine on my Xerox but mine only prints in black and white, its very frustrating. I called HP and after 2 hours on the phone they couldnt fix it either.
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PSE 8 Printing Problems - Slow

I installed PSE 8 on my wife's new Dell laptop. It runs 64 bit Windows 7 and has 4GB of memory and plenty of disk space. It prints to a network connected Epson R2400 using the Epson 64 bit printer driver. All other programs on the laptop (Office, IE, etc) print quickly and have had no problems. I have one other network printer; a Brother B/W Laser.
She is connected to a 100Mbs network by cable (not wireless). It is plenty fast enough to handle the printer.
When she accesses the create tab in either organizer or the editor, it takes a long time to open. Then every time she tries to adjust a setting it takes forever to process (only a slight exaggeration). Does anyone have any suggestions?
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Brent

I just found this thread. I have another solution.
I recently upgraded my router to a D-link DIR-655. When I connected to the new router I noticed that Elements loaded very slowly. It was also very slow to load files.
I read this thread and deleted the network printer I was using that was connected to my desk top computer. That did solve the problem but now I couldn't print anything.
I kept searching and found a thread elsewhere that mentioned that turning off the "Advance DNS" in the router setup would put a stop to that problem. I went to my router setup utility and could not even find that option. Turns out that my new router's firmware was very out of date. Once I updated the firmware, not only did I have that option, but it installed unchecked.
This solved my problem. I can now leave that printer installed and set as the default with no problems.
Also other programs were affected by the router settings. Microsoft Word 2007 was acting the exact same way as Elements.
I hope this thread provides a solution to someone. I sure spent a lot of time figuring it out for myself.

Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

My "fix" to print problems in LR (using MS XP)

Having had the same problems printing from LR as many others are complaining about, I thought that I might give my 2 cents to what I did to solve (?) the problem. I have to run with current setting in a while to be convinced that it is not just an intermittent fix though ;-)
My problem when printing from LR was that the print came out much too Cyan-Green and somewhat dark when color management where handled by LR. When the same photo was exported to PS Elements (PSE) in Tiff with the Pro-photo color profile embedded, adjustments from LR, and printed using the same driver setting and color management, the print came out fine.
I must mention that I have had fine printout in previous LR versions but I'm not sure when the problem started. But at least from LR version 1.3, 1.3.1 I have had problems printing a proper print.
As I'm not 100% sure what caused the fix, I don't want to leave much info un-documented, so I start by describing my system etc.:
- Athlon 64 3500+ with 2 GB RAM
- Lacie 119 LCD monitor (calibrated with a ColorVision Spyder 2)
- Epson Stylus Photo 890 printer; an old (6-7 years) 6 color dye-sub printer, but it can still produce very good prints. (It is BTW, the A4 printer version of Epson 1290).
- Microsoft XP service pack 2
- Adobe Photoshop Lightroom 1.3.1.
- Adobe Photoshop Elements 5
- Latest Epson 890 printer drivers ver. 5.21/P (from 2004)
- ICC profiles for various Epson printer paper
- Paper used: Ilford Printasia Photo Glossy Paper (but I have tried Epson Premium Glossy Photo Paper as well with same results)
I used following setting:
- In printer driver: "No color management" was selected
- LR and PSE color management; printer profile: Epson Stylus Photo 890 Premium Glossy Photo Paper, Rendering Intent: Perceptual
. LR Print sharpening: High
- LR Print resolution: 360ppi
When the photo was opened in PSE and I had printed a small print with above mentioned printer driver/color management settings. The print looked good, but with a little magenta color cast, so I thought that if I used a different printer profile this might help (I have no ICC profile for the Ilford paper). So I chose the "Epson Stylus Photo 890 Photo Paper" instead and printed again, and this time the photo looked as it did on my calibrated monitor. I have to admit I was a bit delighted even though it was from printed from PSE and not from LR, but seeing that color management worked in other applications was a relief.
In PSE, I also I tried changing to a different Rendering Intent before changing printer profile, but with no success.
Another thing that helped further was to change Media Type in printer driver from "Premium Glossy Photo Paper" to "Photo Paper".
After the print success in PSE I went back to LR and changed the Printer Profile to "Epson Stylus Photo 890 Photo Paper" (still with "No color management" and "Photo Paper" selected in printer driver) and printed the photo again. Now the photo looked as good as it did in PSE (!!!???).
Now I have made a few printer preset in LR for various print sizes, and the prints look fantastic. Every time! Do I have to mention that I am a happy guy ? :-)
BTW, remember that a printer preset also saves the printer driver settings. Forgetting this can easily cause some unexpected results.
The only thing is that, I still do not know what fixed the problem, and I am a bit worried that the problem might come back again. Maybe the print related changes made in PSE and the following selection of the same settings in LR did - somehow - "synchronize" LR to a proper color management. Sounds weird, but if it works...
I hope this long explanation was useful to - at least - some of you, who experience printer problems in LR. LR is a fantastic application, and I enjoy using it, but the printer problems has really been frustrating.
Good luck!
/Per

Little unclear about the border thing- you say it prints with a too wide border, but also say:
When I print the image with this set up, it still is printed without a border.
It's a factor of your printer, though; some can never print without a margin around all sides; this can be a border, or cut off. Good news, though; you can have a 5 x 7 borderless, or with any size border you wish if you print on larger paper, and trim to taste.

Printing problems - Brother Driver

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