Printing problems MATRIXx 7.1.4 on Windows 2000

Question

I am running MX 714 on a Windows 200 machine have problems printing.
From a graphics window when I select File>Print and select the desired printer I get.
pop-up window: hardlnx.exe - Application Error (instruction at "0x00401c23" referenced memory at "0x0000000008". The memory could not be "read".
I get the following message in the xmath window:
***A*** Process c:\data\ni\mx714\mx_71.4\xmath\modules\basic/hardlnx.exe failed to load (system error).
[main._stat4] = (define `hardlnx') (filnam, fileType, file, color, [xscale;yscale], portrait, res, print, _hpglOptions, window_id, render, hcsize);
The printer is networked and shared.
hardcopy:
hardcopy print="c:\data\ni\mx714\mx_71.4\xmath\bin\xmprint T0016005",{fg, portrait}
c:\data\ni\mx714\mx_71.4\xmath\bin\xmprint T0016005 C:\DOCUME~1\BT003232\LOCALS~1Temp/XmathGraphics1116.ps
[printing to T0016005 ...]
But nothing is send to the printer??
No further error messages.
What can I do.
Brian

Answer 1

Nick,
I have access to 4 networked printers (no local devices available)
HP LaserJet 5M (default)
2 HP Color LaserJet 4550 PS
Xerox WorkCentre Pro65 PS
(under Printers it reads e.g. T0016005 on ipp://clprt1.nwip.canadair.ca for the default LasetJet)
From the Graphics Window, I select File > Print.
I then get the Print Pop-Up window displayed.
I select the Printer I want to use and Select OK.
The print window dissappears and the error message window pops-up
The "hardlnx.exe" file is there and I can do "what hardlnx" and hardlnx -> which gives message used in invalid context.
I can create hardcopy files:
hardcopy file="c:\temp.ps", {fg,portrait} , also eps, emf, pict work as well.
Question: Should there be any NI System Environment Variables set?
e.g. I run hardcopy without any other keywords and get .. no default printer defined..
How do I set this? If I type set XMATH_PRINT=c:\........\xmprint T0016005 in a DOS window, it sets some sort of environment variable, but MATRIXx doesn't find this.
MATRIXx seems happier if I go through the Control Panel -> System -> Advanced -> Environment Variables and Add a new one called XMATH_PRINT but this is not straight forward.
After adding the XMATH_PRINT it appears to accept the printer, ...printing on T0016005.. but nothing comes out.
I do not have problems printing from any other application.
Thanks
Brian