Printing problems using Illustrator CS6 (Mac)

Hi,
I'm having trouble using Illustrator CS6. I just bought an HP LaserJet CP1025nw color printer. My operating system is Mac OS X 10.6.8.
I've printed two different format files (.ai and .png) in Illustrator, but there are white lines (without printing) ocurring in the exact same place on both documents, this only happens in Illustrator, not Photoshop or any other software. I did a test using exactly the same .png file in many applications, except for Illustrator, the file is printed perfectly.
I asked HP for help, but they say this is a problem caused by Illustrator CS6 and they can't do anything about it.
What can I do to solve this problem? Could you please help me?
I've already installed the latest update of this software.
Thanks in advance.

hong,
You need to ClickDrag just a tiny bit, then apply the Shift Option Command.

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      Thread 0x108ab    
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 AGMInitialize + 3288383 (in AdobeAGM) [0x102edcdeb]
              13 AGMInitialize + 3259056 (in AdobeAGM) [0x102ed5b5c]
                13 AGMInitialize + 3255471 (in AdobeAGM) [0x102ed4d5b]
                  13 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff8a135bca]
      Kernel stack:
        13 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Binary Images:
             0x100000000 -        0x10186cfe7  com.adobe.illustrator 682 (16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
             0x1029ed000 -        0x102b66fff  com.adobe.ACE AdobeACE 2.19.18.19822 (2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
             0x102b79000 -        0x103181fff  com.adobe.AGM AdobeAGM 4.26.20.19822 (4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8a816000 -     0x7fff8ab32fff  com.apple.CoreServices.CarbonCore 960.25 (960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8efa2000 -     0x7fff8f07ffef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    Process:         AdobeCrashDaemon [3612]
    Path:            /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Required/AdobeCrashDaemo n.app/Contents/MacOS/AdobeCrashDaemon
    Architecture:    x86_64
    UID:             501
    Process:         AirPort Base Station Agent [160]
    Path:            /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
    Architecture:    x86_64
    UID:             501
      Thread 0x527        DispatchQueue 1
      User stack:
        13 ??? (in AirPort Base Station Agent) [0x10c923654]
          13 ??? (in AirPort Base Station Agent) [0x10c934353]
            13 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8581419f]
              13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                  13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                    13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x537        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x55e      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 __select + 10 (in libsystem_kernel.dylib) [0x7fff8a135df2]
      Kernel stack:
        13 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
      Thread 0x561      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 ??? (in AirPort Base Station Agent) [0x10c9346a0]
              13 ??? (in AirPort Base Station Agent) [0x10c92557f]
                13 ??? (in AirPort Base Station Agent) [0x10c93474d]
                  13 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff8a135bca]
      Kernel stack:
        13 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Binary Images:
             0x10c922000 -        0x10c939fff  com.apple.AirPortBaseStationAgent 1.5.5 (155.7) <4B2DADB0-223B-32AA-9438-30FBEA0A8FE6> /System/Library/CoreServices/AirPort Base Station Agent.app/Contents/MacOS/AirPort Base Station Agent
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8efa2000 -     0x7fff8f07ffef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    Process:         aosnotifyd [1655]
    Path:            /usr/sbin/aosnotifyd
    Architecture:    x86_64
    UID:             0
      Thread 0x6a65       DispatchQueue 1
      User stack:
        13 start + 52 (in aosnotifyd) [0x10c4860b4]
          13 main + 74 (in aosnotifyd) [0x10c48d9ec]
            13 -[AOSNotificationDaemon startup] + 1294 (in aosnotifyd) [0x10c48d7b3]
              13 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267 (in Foundation) [0x7fff85356f7b]
                13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                  13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                    13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                      13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x6a72       DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Binary Images:
             0x10c484000 -        0x10c4c5fff  aosnotifyd ??? (???) <5287944C-EDF3-3175-81A3-CC1BEF4E43F7> /usr/sbin/aosnotifyd
          0x7fff8534b000 -     0x7fff85664fff  com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Process:         applepushserviced [50]
    Path:            /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
    Architecture:    x86_64
    UID:             0
      Thread 0x156        DispatchQueue 1
      User stack:
        13 ??? (in applepushserviced) [0x10c2168d4]
          13 ??? (in applepushserviced) [0x10c2169b8]
            13 -[NSRunLoop(NSRunLoop) run] + 62 (in Foundation) [0x7fff85356e67]
              13 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 267 (in Foundation) [0x7fff85356f7b]
                13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                  13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                    13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                      13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x177        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x5b8      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 __select + 10 (in libsystem_kernel.dylib) [0x7fff8a135df2]
      Kernel stack:
        13 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
      Binary Images:
             0x10c215000 -        0x10c283ff7  applepushserviced ??? (???) <95759366-ACD2-358F-B4C3-A276E2B287C1> /System/Library/PrivateFrameworks/ApplePushService.framework/applepushserviced
          0x7fff8534b000 -     0x7fff85664fff  com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8efa2000 -     0x7fff8f07ffef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    Process:         AppleSpell [195]
    Path:            /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
    Architecture:    x86_64
    UID:             501
      Thread 0x612        DispatchQueue 1
      User stack:
        13 ??? (in AppleSpell) [0x108163a7c]
          13 ??? (in AppleSpell) [0x108163d2e]
            13 -[NSSpellServer run] + 74 (in Foundation) [0x7fff854a7c76]
              13 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8581419f]
                13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                  13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                    13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                      13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x614        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Binary Images:
             0x108162000 -        0x10821eff7  com.apple.AppleSpell 1.7.1 (131.1) <A994D9F1-C4D8-3361-B0F4-112A7BAED8BD> /System/Library/Services/AppleSpell.service/Contents/MacOS/AppleSpell
          0x7fff8534b000 -     0x7fff85664fff  com.apple.Foundation 6.7.2 (833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Process:         autofsd [49]
    Path:            /usr/libexec/autofsd
    Architecture:    x86_64
    UID:             0
      Thread 0x16a        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x23e        DispatchQueue 6
      User stack:
        13 _dispatch_sig_thread + 45 (in libdispatch.dylib) [0x7fff8db78b1c]
          13 __sigsuspend_nocancel + 10 (in libsystem_kernel.dylib) [0x7fff8a136022]
      Kernel stack:
        13 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
      Binary Images:
             0x10d20b000 -        0x10d20cfff  autofsd ??? (???) <A02D5E70-1BB1-30ED-A699-375CB0CCE901> /usr/libexec/autofsd
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Process:         com.apple.dock.extra [147]
    Path:            /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra.xpc/Conte nts/MacOS/com.apple.dock.extra
    Architecture:    x86_64
    UID:             501
      Thread 0x506        DispatchQueue 1
      User stack:
        13 ??? (in com.apple.dock.extra) [0x10979e474]
          13 xpc_service_main + 448 (in XPCService) [0x7fff8ade65ed]
            13 NSApplicationMain + 867 (in AppKit) [0x7fff90593eac]
              13 -[NSApplication run] + 470 (in AppKit) [0x7fff903179b9]
                13 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135 (in AppKit) [0x7fff9031b07d]
                  13 _DPSNextEvent + 659 (in AppKit) [0x7fff9031b779]
                    13 BlockUntilNextEventMatchingListInMode + 62 (in HIToolbox) [0x7fff866763fa]
                      13 ReceiveNextEventCommon + 355 (in HIToolbox) [0x7fff8667656d]
                        13 RunCurrentEventLoopInMode + 277 (in HIToolbox) [0x7fff8666f2bf]
                          13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                            13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                              13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                                13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x50b        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Binary Images:
             0x10979d000 -        0x1097a1ff7  com.apple.dock.extra 1.0 (1) <13C8211B-0B1D-302A-8EF9-740BA3BD69C0> /System/Library/CoreServices/Dock.app/Contents/XPCServices/com.apple.dock.extra.xpc/Conte nts/MacOS/com.apple.dock.extra
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8666d000 -     0x7fff86999fff  com.apple.HIToolbox 1.9 (???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8ade4000 -     0x7fff8adebff7  com.apple.XPCService 1.3 (1) <68C4DBC9-18C3-3053-96D5-1858B905EAE0> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff90313000 -     0x7fff90f19fff  com.apple.AppKit 6.7.5 (1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    Process:         configd [14]
    Path:            /usr/libexec/configd
    Architecture:    x86_64
    UID:             0
      Thread 0x121        DispatchQueue 1
      User stack:
        13 ??? (in configd) [0x101538d64]
          13 ??? (in configd) [0x10153951b]
            13 ??? (in configd) [0x101539e20]
              13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                  13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                    13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x128        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 __select_nocancel + 10 (in libsystem_kernel.dylib) [0x7fff8a135e06]
      Kernel stack:
        13 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
      Thread 0x12a      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 ??? (in configd) [0x10153a7fe]
              13 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8581419f]
                13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                  13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                    13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                      13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x183      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 ??? (in configd) [0x101545165]
              13 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8581419f]
                13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                  13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                    13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                      13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x1eb      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 __select + 10 (in libsystem_kernel.dylib) [0x7fff8a135df2]
      Kernel stack:
        13 wakeup + 992 (in mach_kernel) [0xffffff8000555e90]
      Thread 0x1ec      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 pppcntl_run_thread + 2194 (in PPPController) [0x101978142]
              13 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8581419f]
                13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                  13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                    13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                      13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x10bc8    
      User stack:
        13 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff8eff3b85]
          13 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8a136192]
      Kernel stack:
        13 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
      Binary Images:
             0x101538000 -        0x101561fff  configd ??? (???) <68DC2451-9DFB-389B-B728-C6A200559980> /usr/libexec/configd
             0x10196a000 -        0x1019a9fff  com.apple.SystemConfiguration.PPPController 1.7 (1.7) <B7E747DA-0A96-3020-9C48-BAF6870700F3> /System/Library/SystemConfiguration/PPPController.bundle/Contents/MacOS/PPPController
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8efa2000 -     0x7fff8f07ffef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    Process:         cookied [3450]
    Path:            /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/Support/cookied
    Architecture:    x86_64
    UID:             501
      Thread 0xe2aa       DispatchQueue 1
      User stack:
        13 ??? (in cookied) [0x10fb93eec]
          13 _cookied_main + 852 (in CFNetwork) [0x7fff87fe6d5d]
            13 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8581419f]
              13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                  13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                    13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0xe2ab       DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Binary Images:
             0x10fb93000 -        0x10fb93fff  cookied ??? (???) <F73832E8-1FCC-3BA8-804C-EED7102F0348> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/Support/cookied
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff87ef7000 -     0x7fff8805efff  com.apple.CFNetwork 520.5.1 (520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    Process:         coreaudiod [139]
    Path:            /usr/sbin/coreaudiod
    Architecture:    x86_64
    UID:             202
      Thread 0x43f        DispatchQueue 1
      User stack:
        13 ??? (in coreaudiod) [0x10a8ff314]
          13 ??? (in coreaudiod) [0x10a967bcc]
            13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
              13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                  13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x449        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x474      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 ??? (in coreaudiod) [0x10a971d52]
              13 ??? (in coreaudiod) [0x10a96b85e]
                13 ??? (in coreaudiod) [0x10a96b8ee]
                  13 ??? (in coreaudiod) [0x10a96b732]
                    13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                      13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                        13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                          13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0xc2dc     
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 ??? (in coreaudiod) [0x10a905468]
              13 ??? (in coreaudiod) [0x10a92fcf8]
                13 ??? (in coreaudiod) [0x10a92fcc2]
                  12 ??? (in coreaudiod) [0x10a92f922]
                    12 ??? (in coreaudiod) [0x10a90a219]
                      12 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff8a135bca]
                  1 ??? (in coreaudiod) [0x10a92fbd1]
                    1 ??? (in coreaudiod) [0x10a92e8df]
                      1 ??? (in coreaudiod) [0x10a91a7dd]
                        1 iokit_user_client_trap + 10 (in IOKit) [0x7fff8a0ba106]
      Kernel stack:
        12 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
        1 hndl_mach_scall64 + 19 (in mach_kernel) [0xffffff80002daec3]
          1 thread_set_child + 336 (in mach_kernel) [0xffffff80002aef10]
            1 iokit_user_client_trap + 159 (in mach_kernel) [0xffffff800065469f]
              1 IOAudioEngineUserClient::performClientIO(unsigned int, unsigned int, bool, unsigned int, unsigned int, unsigned int) + 211 (in IOAudioFamily) [0xffffff7f81273ac5]
                1 IOAudioEngineUserClient::performClientOutput(unsigned int, unsigned int, IOAudioClientBufferSet*, unsigned int, unsigned int) + 538 (in IOAudioFamily) [0xffffff7f8127581a]
                  1 IOAudioStream::processOutputSamples(IOAudioClientBuffer*, unsigned int, unsigned int, bool) + 1491 (in IOAudioFamily) [0xffffff7f81278a45]
                    1 IOAudioStream::clipIfNecessary() + 414 (in IOAudioFamily) [0xffffff7f81278362]
                      1 IOAudioStream::clipOutputSamples(unsigned int, unsigned int) + 230 (in IOAudioFamily) [0xffffff7f81278188]
                        1 AppleHDAEngine::clipOutputSamples(void const*, void*, unsigned int, unsigned int, _IOAudioStreamFormat const*, IOAudioStream*) + 788 (in AppleHDA) [0xffffff7f81ecbe10]
                          1 AppleHDAEngine::dspOrCopyAudio(void*, unsigned int, void*, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int) + 193 (in AppleHDA) [0xffffff7f81ee740f]
                            1 DspFuncManager::process(void const*, unsigned int, void const*, unsigned int, unsigned int, unsigned int, unsigned int, unsigned int) + 518 (in DspFuncLib) [0xffffff7f81e1d88c]
                              1 DspFuncLoudness::process(unsigned int, unsigned int) + 1250 (in DspFuncLib) [0xffffff7f81e4117a]
                                1 DspFuncVolume::process(unsigned int, unsigned int) + 545 (in DspFuncLib) [0xffffff7f81e3386d]
      Thread 0x10bca    
      User stack:
        13 start_wqthread + 13 (in libsystem_c.dylib) [0x7fff8eff3b85]
          13 __workq_kernreturn + 10 (in libsystem_kernel.dylib) [0x7fff8a136192]
      Kernel stack:
        13 workqueue_mark_exiting + 1408 (in mach_kernel) [0xffffff80005a50b0]
      Binary Images:
             0x10a8fe000 -        0x10a9befff  coreaudiod ??? (???) <B845F1F7-2856-3C7B-B471-04FCAB1F9158> /usr/sbin/coreaudiod
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a0b3000 -     0x7fff8a11eff7  com.apple.framework.IOKit 2.0 (???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8efa2000 -     0x7fff8f07ffef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    Process:         coreservicesd [52]
    Path:            /System/Library/CoreServices/coreservicesd
    Architecture:    x86_64
    UID:             0
      Thread 0x164        DispatchQueue 1
      User stack:
        13 ??? (in coreservicesd) [0x10e166e98]
          13 _CoreServicesServerMain + 747 (in CarbonCore) [0x7fff8a8b2999]
            13 CFRunLoopRun + 95 (in CoreFoundation) [0x7fff8581419f]
              13 CFRunLoopRunSpecific + 230 (in CoreFoundation) [0x7fff85804486]
                13 __CFRunLoopRun + 1204 (in CoreFoundation) [0x7fff85804c74]
                  13 __CFRunLoopServiceMachPort + 188 (in CoreFoundation) [0x7fff857fc50c]
                    13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Thread 0x181        DispatchQueue 2
      User stack:
        13 _dispatch_mgr_thread + 54 (in libdispatch.dylib) [0x7fff8db76316]
          13 kevent + 10 (in libsystem_kernel.dylib) [0x7fff8a1367e6]
      Kernel stack:
        13 kqueue_scan + 416 (in mach_kernel) [0xffffff800053b4d0]
      Thread 0x208      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 fmodWatchConsumer + 332 (in CarbonCore) [0x7fff8a823870]
              13 __psynch_cvwait + 10 (in libsystem_kernel.dylib) [0x7fff8a135bca]
      Kernel stack:
        13 psynch_cvcontinue + 0 (in mach_kernel) [0xffffff800059e920]
      Thread 0x209      
      User stack:
        13 thread_start + 13 (in libsystem_c.dylib) [0x7fff8eff3b75]
          13 _pthread_start + 335 (in libsystem_c.dylib) [0x7fff8eff08bf]
            13 read + 10 (in libsystem_kernel.dylib) [0x7fff8a136af2]
      Kernel stack:
        13 hndl_unix_scall64 + 19 (in mach_kernel) [0xffffff80002daea3]
          13 unix_syscall64 + 507 (in mach_kernel) [0xffffff80005ce4cb]
            13 read_nocancel + 120 (in mach_kernel) [0xffffff80005655c8]
              13 write + 209 (in mach_kernel) [0xffffff8000564ec1]
                13 get_pathbuff + 3895 (in mach_kernel) [0xffffff8000326827]
                  13 tsleep + 91 (in mach_kernel) [0xffffff800055610b]
                    13 wakeup + 632 (in mach_kernel) [0xffffff8000555d28]
                      13 thread_block_reason + 299 (in mach_kernel) [0xffffff800022f42b]
                        13 thread_continue + 1661 (in mach_kernel) [0xffffff800022f1ad]
                          13 machine_switch_context + 361 (in mach_kernel) [0xffffff80002c2939]
      Binary Images:
             0x10e166000 -        0x10e166fff  coreservicesd ??? (???) <91E520FB-2E13-33C6-ABBC-473AD59A2286> /System/Library/CoreServices/coreservicesd
          0x7fff857cc000 -     0x7fff859a0ff7  com.apple.CoreFoundation 6.7.2 (635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
          0x7fff8a816000 -     0x7fff8ab32fff  com.apple.CoreServices.CarbonCore 960.25 (960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
          0x7fff8db74000 -     0x7fff8db82fff  libdispatch.dylib ??? (???) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
          0x7fff8efa2000 -     0x7fff8f07ffef  libsystem_c.dylib ??? (???) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
    Process:         CVMServer [95]
    Path:            /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
    Architecture:    x86_64
    UID:             0
      Thread 0x345        DispatchQueue 1
      User stack:
        13 ??? (in CVMServer) [0x10320228c]
          13 ??? (in CVMServer) [0x1032078e8]
            13 mach_msg_server + 473 (in libsystem_kernel.dylib) [0x7fff8a134274]
              13 mach_msg_trap + 10 (in libsystem_kernel.dylib) [0x7fff8a13467a]
      Kernel stack:
        13 ipc_mqueue_receive_continue + 0 (in mach_kernel) [0xffffff8000215930]
      Binary Images:
             0x103201000 -        0x10320afff  CVMServer ??? (???) <B88C9F5B-FA09-32CF-AA24-F628146BD93A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/CVMServer
          0x7fff8a11f000 -     0x7fff8a13ffff  libsystem_kernel.dylib ??? (???) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
    Process:         dbfseventsd [1912]
    Path:            /Library/DropboxHelperTools/*/dbfseventsd
    Architecture:    i386
    UID:             0
    Process:         dbfseventsd [1911]
    Path:            /Library/DropboxHelperTools/*/dbfseventsd
    Architecture:    i386
    UID:             0
    Process:         dbfseventsd [1913]
    Path:            /Library/DropboxHelperTools/*/dbfseventsd
    Architecture:    i386
    UID:             501
    Process:         diskarbitrationd [13]
    Path:            /usr/sbin/diskarbitrationd
    Architecture:    x86_64
    UID:             0
     

    - Boot the Mac with the shift key held down, then try launching. (Safe Mode). Does it launch?
    If yes, you've got some third party software causing a conflict. Safe Mode ensures only Apple System files are launched at startup. You'll have to track down what third party startup item may be the issue.
    Addendum.. if you use Font Book and also downloaded FontExplorer, that may be your issue entirely - two apps BOTH trying to control the same font files.
    - Switch to a different user account. Does it launch?
    If yes, your user account is broken. Often the best thing to do here is to create a new user account, migrate everything from the old user account to it, then remove the old user. Or you could simply do a clean install of the OS. With Mac OS10.6 or later, a clean install is actually pretty painless and doesn't require a great deal of reinstalling other applications or reconfiguring.
    If neither of the above work....
    - Boot from the Recovery Partition by holding the Option key down when the Mac Boots up. Run disk utilities and repair permissions and Verify the Hard drive. Then retry. If it still won't launch, you may have issues witht he OS installation itself, in which case a clean install is also reccomended.

  • Cannot update Illustrator CS6 Mac to version 16.0.1

    I have Illustrator 16.0.0 retail on my Mac running Mountain Lion, and has downloaded he Updater to version 16.0,1
    I have Illustrator 16.0.0, version 682 on my system.
    When running the Updater, it end up with Installation fail, this update is not applicable for you.
    I have tried to uninstall and reinstall Illustrator but the update problem persist.
    All other updates went fine. and Adobe Application Manager stated that all my software is up to date, no update
    I have just updated Prelude To version 1.0.2 without any problem thru AAM
    Help please.

    Here's the final entry in the Illustrator installer log:
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 6.2.10.0
    OSX version: 10.8.1 
    ::START TIMER:: [Total Timer]
    CHECK: Single instance running
    CHECK : Credentials
    Load Deployment File
    deploymentFile option not given
    CHECK : Another Native OS installer already running
    Create Required Folders
    Assuming install mode
    Looking up install source path
    Sync Media DB ...
    ::START TIMER:: [Sync Media DB]
    Pre check media db sync
    End of Pre check media db sync. Exit code: 0
    :: END TIMER :: [Sync Media DB] took 20 milliseconds (0.02 seconds)
    Ready to initialize session to start with ...
    ::START TIMER:: [CreatePayloadSession]
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1
    Updating media info for: {449931D3-C2C4-4817-919E-9774ECE85BFF}
    Ignoring original data since install source is local
      Type: 0, Volume Order: 1, Media Name:
      Path: /Users/ericdarling/Library/Caches/Adobe/AAMUpdater/AdobeIllustrator16-mul/16.1/payloads/A dobeIllustrator16-mul-180812133154/AdobeIllustrator16-mul-180812133154.dmg
    --------------------  END  - Updating Media Sources -  END  --------------------
    Supported RIBS version range: [0.0.66.0,6.2.10.0]
    ----------------- CreatePayloadSession: machine is x86 ---------------
    [       0] Tue Aug 28 18:34:47 2012  INFO
    ______ Verify Dependency Subscribers ______
    BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: 0 (0,0)
    END Operation order for all session payloads: mediaGroup (requires,satisfies)
    Patch {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 can be applied to product {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0
    Overwrite property "extensionsOnly" to: 1
    Overwrite property "mode" to: silent
    Overwrite property "patchesOnly" to: 1
    Overwrite property "workflow" to: updater
    Found payload actions:
    Deciding what installer mode to use...
    BEGIN Setting requested payload actions
    Value returned on lookup of payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 is: false
    Action string for {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0  is install
    END Setting requested payload actions
    Collected advanced path check information for INSTALLDIR
    INSTALLDIR is a well-formed path
    INSTALLDIR is not the root path
    INSTALLDIR is on a local volume
    INSTALLDIR is on a writable volume
    INSTALLDIR is not on a case sensitive volume
    INSTALLDIR passed path basic path validation: /Applications
    BEGIN InstallOperationsQueue Unordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Payloads passed preflight validation.
    Call PreSession Custom Hook
    BEGIN InstallOperationsQueue Unordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Unordered operations
    BEGIN InstallOperationsQueue Ordered operations
      {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0:  with operation install
    END InstallOperationsQueue Ordered operations
    Calling the custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
    ::START TIMER:: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}]
    [       1] Tue Aug 28 18:34:47 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Installer Operation: PayloadInstaller
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Request to install payload
    Payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0: Calling ARKEngine from path /Applications/Utilities/Adobe Application Manager/DECore/DE6/resources
    [       1] Tue Aug 28 18:34:49 2012  INFO
    CustomizedPatch property not found in database
    Beginning installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
    Attempting to patch file: "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
    [       1] Tue Aug 28 18:34:49 2012 ERROR
    DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
    DW063: Command ARKPatchCommand failed.(Seq 3)
    [       1] Tue Aug 28 18:34:49 2012  INFO
    Completing installation for payload at /private/tmp/.tempdirfrEfqL18/Install.db
    [       0] Tue Aug 28 18:34:49 2012  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
    :: END TIMER :: [Payload Operation :{449931D3-C2C4-4817-919E-9774ECE85BFF}] took 1516 milliseconds (1.516 seconds)
    User specified overrideFile:
    The csu inventory was not updated for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0, value of local var is -1
    Calling the ROLLBACK custom action code for pre-install for payload {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0
    No operation.  We're done:
    [       0] Tue Aug 28 18:34:51 2012  INFO
    Total components installed: 0
    Total components repaired: 0
    Total components removed: 0
    [       0] Tue Aug 28 18:34:51 2012 ERROR
    DW050: The following payload errors were found during install:
    DW050:  - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
    [       0] Tue Aug 28 18:34:51 2012  INFO
    Call PostSession Custom Hook
    :: END TIMER :: [Total Timer] took 11646 milliseconds (11.646 seconds) DTR = 4.12159 KBPS (0.00402499 MBPS)
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {449931D3-C2C4-4817-919E-9774ECE85BFF} Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul 16.0.1.0 -----------
    ERROR: DF019: Unable to locate file to patch at "/Applications/Adobe Illustrator CS6/Plug-ins.localized/Illustrator Formats.localized/SVG File Format.aip/Contents/Resources/it.lproj/InfoPlist.strings"(Seq 3)
    ERROR: DW063: Command ARKPatchCommand failed.(Seq 3)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Illustrator CS6 Core_16.0.1_AdobeIllustrator16-mul: Install failed
    Please search the above error/warning string(s) to find when the error occurred.
    These errors resulted in installer Exit Code mentioned below.
    [       0] Tue Aug 28 18:34:52 2012  INFO
    Exit Code: 7 - Unable to complete Silent workflow.
    Please see specific errors and warnings for troubleshooting. For example, ERROR: DF019, DW063 ...
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    END - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • Printing problems with my newest Mac: can't connect to networked LaserJet

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    I have a Brother Multifunction that's setup on my WLAN.
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    What I don't get is why won't the wired config for the printer work either?
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    My Findings: The Latest Apple Software Update will screw up the communication between your Mac and print drivers.
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