Printing problems when using automatic document feeder (HP Photosmart 309C)

When I print using the normal paper trays, everything comes out fine. However, when I feed a document through the automatic document feeder, it comes out with four vertical lines running down the page. I have tried cleaning the rollers, but that has not worked.
I see that this post was made in June of 2010, but there was no reply. I found the solution elsewhere:
Lift the scanner lid. You will see the main glass and a small glass about the width of a ruler. There are a couple of dots of debris on that small glass. Line up the lines to find them and clean with a bit of glass cleaner on a rag or napkin. The reason a small dot makes a line is the paper passes by the scanner with adf rather than the scanner passing by the paper on flatbed scans.

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ORA-01403: no data found Problem when using AUTOMATIC ROW FETCH to populate

ORA-01403: no data found Problem when using AUTOMATIC ROW FETCH to populate a form.
1) Created a FORM on EMP using the wizards. This creates an AUTOMATIC ROW FETCH
TABLE NAME - EMP
Item Containing PRIMARY KEY - P2099_EMPNO
Primary key column - EMPNO
By default the automatic fetch has a ‘Process Error Message’ of ‘Unable to fetch row.’
2) Created a HTML region. Within this region add
text item P2099_FIND_EMPNO
Button GET_EMP to submit
Branch Modified the conditional branch created during button creation to set P2099_EMPNO with &P2099_FIND_EMPNO.
If I then run the page, enter an existing employee number into P2099_EMPNO and press the GET_EMP button the form is populated correctly. But if I enter an employee that does not exist then I get the oracle error ORA-01403: no data found and no form displayed but a message at the top of the page ‘Action Processed’.I was expecting a blank form to be displayed with the message ‘Unable to fetch row.’
I can work around this by making the automated fetch conditional so that it checks the row exists first. Modify the Fetch row from EMP automated fetch so that it is conditional
EXIST (SQL query returns at least one row)
select 'x'
from EMP
where EMPNO = :P2099_EMPNO
But this means that when the employee exists I must be fetching from the DB twice, once for the condition and then again for the actual row fetch.
Rather than the above work around is there something I can change so I don’t get the Oracle error? I’m now wondering if the automatic row fetch is only supposed to be used when linking a report to a form and that I should be writing the fetch process manually. The reason I haven’t at the moment is I’m trying to stick with the automatic wizard generation as much as I can.
Any ideas?
Thanks Pete

Hi Mike,
I've tried doing that but it doesn't seem to make any difference. If I turn debug on it shows below.
0.05: Computation point: AFTER_HEADER
0.05: Processing point: AFTER_HEADER
0.05: ...Process "Fetch Row from EMP": DML_FETCH_ROW (AFTER_HEADER) F|#OWNER#:EMP:P2099_EMPNO:EMPNO
0.05: Show ERROR page...
0.05: Performing rollback...
0.05: Processing point: AFTER_ERROR_HEADER
I don't really wan't the error page, either nothing with the form not being populated or a message at the top of the page.
Thanks Pete

MB90 print problem when using print preview

Dear Expert,
We have print problem using transaction code MB90.
After input data on transaction MB90 and then we choose print preview.
Output document will be displayed, then the problem occurs, print icon and print menu are grey out.
Please your advice.
Thanks and Regards

Hi,
Just to check, is the Printer configuration complete?
http://wiki.sdn.sap.com/wiki/display/Basis/HowtoConfigurePrinterin+SAP
http://help.sap.com/saphelp_nw70/helpdata/en/d9/4a971d51ea11d189570000e829fbbd/content.htm
http://basissap.blogspot.in/2008/06/how-can-you-configure-printer-explain.html
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HP 1536 printing problem when using the charger

On printer, scan HP 1536, when I print manualy the copy is perfect.But when I use the charger, I have two vertical lines on the copy.Somebody can help me to solve this problem.thank you in advance

Take a look at this link from HP. Take a good look at the ADF Glass strip for any foreign matter.

Printing problem when use multiple printers

Hi to all,
we are using printing through multiple printers in the network, after u start the machine if u use one printer it is ok, when the time u start printing with another printer the problems start like it starts from middle of the page or it prints half of the page then it leaves balnk remainig. etc. the printers \we are using are one is EPSON LX-300+ and another is HP Laser 1200. we are using orginal softwares suppliers by the prinnters.. Oracle reports developer6 is the reports.
any one has got experice in this.
Thanks in advance..

Can you access page1 and page2.jsp correctly on their own?
ie could the problem be with page2.jsp rather than the import command?

Scanning multiple pages into one document with an automatic document feeder

when using automatic document feeder to scan in multiple pages - using the Image Capture app, this process does not work for more than 2 pages. However works perfectly in PC environment.
Using a MacBook Pro with 10.8.4 and a Lexmark Interpret 405S All In One Scanner.
Is there any other all in one device that can perform this function in a Mac environment?
Please advise.

Hi @FentyFly ,
I see by your post that you would like to know how to scan multiple pages into one file. I would like to help you out today.
From the HP Scan Software, click on the link for Advanced Settings, then uncheck Create a separate file for each scanned page.
Here is a URL for how to scan and change the settings. Just select your operating system.
Scan.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

What does the automatic document feeder tray do?how to use it in hp photosmart 7510

wht is the automatic document feeder tray for? how to use it?

The ADF is used to automatically feed a number of pages for scanning, copying or faxing. Paper is loaded into the ADF with the printed side facing up. When you then copy (or scan or fax) the pages will be automatically pulled into the scanner mechanism one at a time and then deposited in the output tray.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Which multifunction Laser printer (MFP) for Lion? - need multipage scanning through automatic document feeder

Hi all,
I'd love to get your advice on what MFP laser printer to buy.
I need:
- Laser color PRINTING for a small business (+/- 1500 pages per month)
- SCANNING, preferably easy multipage scanning through the automatic document feeder
Optionally:
- 2nd paper feed tray
I think of buying the HP Color LaserJet CM2320fxi, but there seem to be plenty of compatibility issues with Lion (e.g. scan to network folder does not work on Lion).
I'd love to hear about success or failure of MFP on Lion from HP, Brother, Xerox, Lexmark, etc...
Thx for your advace,
S.

I can recommend the Canon MF8380C. It has a document feeder that supports duplex scanning to Lion, either via Image Capture or Preview or 3rd party application like Acrobat Pro. You can also push scan documents from the machine by first configuring the scan settings using the Canon MF Toolbox that gets installed on the Mac.
The print quality is good for office documents, but not that accurate for colour proofing. It uses Canon's proprietary UFR2 v2.30 driver of which the Lion version of this driver is available from the Canon web.
As for the monthly volume, 1500 pages per month is the maximum recommended volume, so not sure if this would suit your business needs. It's recommended monthly volume is 800 colour pages.

Acrobat 10 not Scanning all Pages from ADF (Automatic Document Feeder)

Acrobat 10 does not scan all of the pages from the Automatic Document Feeder from an attached scanner, and only scans some of the pages. The ADF works fine with the built-in Windows 7 Scan and Fax, as well as with HP's software, but it just won't work with Adobe Acrobat for whatever reason. The scanners that we are using are brand new, and the model is: LaserJet Pro 200 color MFP M276mw. The issue has been duplicated on four computers and two scanners, in a Windows 7 x64 Enterprise environment. A video of the exact problem can be found here: http://uncoolcat.com/work/LaserJet_Pro_200_Color_M276.mp4
Would somebody be able to help us resolve this issue?

Hi Varinder,
Thank you for the suggestion! We wound up figuring out a way to make their "full feature" software (which does include the TWAIN drivers) install mostly silently, and install only if they've connected the device locally to their computer, as noted in the other post that was submitted a few minutes ago. I really appreciate all of the help that you’ve given us!
In order to duplicate the WIA driver issue, use only the “HP LaserJet Pro 200 Color M276 PCL6 Print Driver (no installer)” (LJ-Pro-200-color-MFP-M276-driver-only-13170.exe) driver package. This driver only package doesn’t appear to have any of the files you mentioned in your previous post in the Scan_App folder for the TWAIN functionality (but those files are available in the “full feature” setup). We copied the entire “driver-only” folder to our plug and play driver folder, and the drivers automatically install. Once they get installed, there isn’t a TWAIN option anywhere to be found in any scanning application, just the WIA driver as far as I can tell. Adobe Acrobat 10 when using the ADF then skips some pages when scanning.
However, now that you’ve found the install files for the TWAIN driver for the scanner, this should be a non-issue for people as they can just install those and use TWAIN instead, so thank you!
Also, I find it rather amusing that you were able to help us with what appears to be an HP issue far better and faster than HP did or could. We spoke with seven people at HP, and not a single one of them pointed us in any useful direction or provide us with any useful information on the matter; had we followed any of their advice we would have lost countless hours (one person suggested taking the scanners apart and thoroughly cleaning the rollers, even though it was clearly stated they work fine from a hardware perspective with the full feature software installed and that they are brand new). So anyway, thank you. If you require anything else from us, let me know.

Error message "Reload original in the automatic document feeder (ADF) and try again."

My all-in-one HP Officejet 8600 plus continues to get the subject error message whether I use the document feeder or scan on the glass. It started right after a document pulled in sideways in the document feeder and got caught. I was able to pull it out complete. It did not tear or shred, just crinkled up. I can still get a copy made from the document scanner, but not one from the scanner bed. When scanning from the document feeder to the PC, this message prevents me from getting the document on the PC. I do a lot of scanning and need this feature to work. When scanning from the glass bed, this message prevents me from getting the copy.
I have cleaned all the rollers, scanner bed, and anything that I could see. I have checked all places on the top, inside the document feeder, in between the rollers, under the document feeder, also in the rollers, inside the cartridge compartment, and in the back collating department for any clogs and/or pieces of paper or debris. There is none. I have made sure the printer was reset to factory defaults. I also unplugged the printer cord from the printer and wall socket and let stand for at least 60 seconds to be sure there was a proper reset this way. And one other thing I checked was to be sure that I could not reset the printer in any way from my PC which I could not. As you can see, I checked everything that I could but to no avail.
My warranty ran out 1 1/2 months ago and I cannot afford to buy another printer since everything else seems to be working great. Can anyone give me something else to look at that will fix this problem? Oh, before I forget, I can still print from the PC just find, I just cannot get document to show up on PC because this error prevents me. Thank you very much for any suggestions.

I have the same problem. Did you get a resolution?

LaserJet Pro 300 color MFP automatic document feeder - page stops feeding with 1" to go

Scan page won't finish feeding when using the automatic document feeder. Leaves approximately the last 1 to 2 inches of paper in the scanner. The Scan ADF Paper Jam error message pops up. Seems like the page hangs/gets stuck once the page passes through the document feeder roller assembly. Haven't been able to find any information on what moves the paper through the scanner once it gets past this roller assembly.

@Debbie-M
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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Thank you,
Omar
I Work for HP

Printing problem when PDF is sent to the printer with certain fonts - missing text

I'm running into a printing problem when PDFs containing certain characters of the Calibri font are used. The text in large sections of the PDF is missing on the paper version, but the text is there on the screen. It's also happened when the PDFs we created were e-mailed out to a client and printed on their printer. The problem is not present when printing directly from the programs (Microsoft Word, Excel, Visio, etc.). I've been trying to get tech support from Adobe on this, but every time I call they apologize and say they will call back in 4-6 hours with an answer. Same result each time, no call back. If anyone from Adobe is listening, it's case number 184891587. The font appears as an embedded subset when I look at the document properties. Sometimes deleting one or two Characters allows for larger text blocks to be printed - i.e. removing a long dash in bold from the heading of a paragraph makes the paragraph reappear when printed to paper from PDF. In all cases the PDF appears correct on the screen. Printing as an image allows the text to appear, but the image quality isn't acceptable for small text, even at the 600 dpi setting on the printer. If the PDF is sent out by e-mail, we do not have control over the end-user's printer setup anyway, so we need this to work in all cases.
The setup/process I'm using is as follows:
Windows 7 Professional SP1 64-Bit
Microsoft Office 2013 - problem is present when printing documents from Word, Excel or Visio. Even other variations on documents.
I've tried Acrobat versions 11.0.0 to 11.0.5 as well as Acrobat Pro 11.0.0 and 11.0.1. Same Result
Printing to Adobe PDF as the printer, from the third party application
Printing to a Xerox printer from PDF using Acrobat - Text missing
Client prints to Konica printer - Text missing
I print to the wide-format Ricoh (which also does 11x17) and the text is present.
Is there something I'm missing? Is the entire font not getting embedded into the PDF file? I noticed that rolling back to a much older version of the Calibri font (1.02 compared to 5.72) makes the problem mostly go away, but it's not completely gone. Is it possible the font is too large to be completely embedded? Where can I go from here?

Success! At least for now. It looks like my problem was fixed with Adobe's most recent update, 11.0.06. From the release notes:
PDF creation
Added support for Lotus Notes 9.
Added support for WebCapture in IE 11.
Added support for conversions from AutoCAD 2013.
3652540 A blank pdf is created for files having hidden visual style.
3601108 Flow Chart converts as a multicolored square.
3654345 Word documents missing parts of images in conversion to PDF.
3654572 Temporary file size increases when creating pdf by combining multiple files into one PDF.
3670155 PDF file created with Distiller XI prints incorrectly to some printers. (Emphasis mine)
3599407 Checkbox check marks do not appear in these files.
3663233 IE Web Capture in localized OS: Icons and drop-down menu items are missing and conversion dialog is not localized.
3651931 Chrome Only: Few web pages when converted to pdf from Chrome plugin doesn’t show up the Save As dialog.
3597910 EPM Mode On: Web capture is not working on Windows 8-32 bit when cache folder is missing.
3610644 Firefox 23.0: With Firefox version 23.0 (latest), the WebCapture icon shows up very dim as if it is disabled.
3650244 ODA falis to convert DWG files to PDF for large files.
I don't know if that's definately what solved the problem, but it sure sounds similar and this is the update that made the printing problem go away. We can't get the PDFs to fail at this point with our printers, even with Calibri 5.72. I'll come back to thread if we have printing problems at the end-user locations.

HP 7310 ALL-IN-ONE, WHEN SCANNING WITH DOCUMENT FEEDER SUDDENLY STOPS HALF WAY THROUGH

I put the document in the feeder and start to scan. The ADF accepts half the page and then stops and makes a screeching sound. The scanning head is half way across the glass so I presume it has something to do with that. I can do a manual scan. Any help would be great.

Hi BENNSHEP,
Welcome to the HP Forums!
I understand that when scanning with the document feeder, the HP Officejet 7310 printer stops scanning halfway through. I am happy to help you with this scanning issue!
Please take a look through these two guides:
The Automatic Document Feeder (ADF) Does Not Pick Up Paper
Paper Feed Issues with the Automatic Document Feeder
Hope this is helpful, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Disable print output when using bapi BAPI_GOODSMVT_CREATE

Hello,
I am using BAPI BAPI_GOODSMVT_CREATE to post material documents in our programs.
I wish to prevent the print output of the documents created by the BAPI.
Meaning - when the user post good movement using MIGO, there will be a printout of the movement, but if the movement is created using BAPI_GOODSMVT_CREATE, no output will be printed.
I have tried sending blank values in fields VER_GR_GI_SLIP & VER_GR_GI_SLIPX in GOODSMVT_HEADER structure, but to no avail.
Is there a way to disable printing ONLY when using the BAPI?
Thank you very much.

Hi,
We cant restrict the print preview or print out of the material document. Once the condition record has maintianed for the material document, it ll applicable for all the material doc . It would be manual Gr or BAPI GR.
In your case Print is coming automatically or user is taking the print !!
Regards,
Dhanush.

Getting Canon 4770 to scan multipages into a PDF file while using the document feeder

Hi All
I'm new to this forum. So if I break any rules with my questions below, kindly forgive me.
But my questions are about my Canon MF4770 printer.
1. Why can't I used the document feeder to scan multiple pages into one PDF file?
2. Why do I have to constantly select the remote scanner option when the printer is connected to my computer?
Any help I can get will be very appreciated.
Starlene

Hi Starlene and welcome to the Canon forum,
The ability to scan multi-page documents can depend on your operating system and version, and if the scanning software being used supports the feature. However, the MF Toolbox application that accompanies your laser product offers this option when scanning via a USB connection to your computer.
For example, if you are using Windows, below are the steps that would be performed:
1. Place documents.
Note: Up to 35 documents can be loaded in the feeder. Be sure to fan the stack, place it face up, and align the document guides to the width of document.
2. Press [SCAN].
3. Press [^] or [v] to highlight <Remote Scanner>, and then press [OK].
The machine is now waiting to be scanned.
4. Double-click the [Canon MF Toolbox 4.9] icon on the desktop.
The MF Toolbox starts.
5. Click [PDF].
Select [PDF (Multiple Pages)] in [Save as Type].
7. Specify the required settings as needed and click [PDF Settings].
The [PDF Settings] dialog box appears.
8. Specify the required settings as needed and click [OK]:
[Create Searchable PDF] Converts the characters in the document to text data and makes the PDF document searchable with keywords.
[Text Language] Select the language of the text to be scanned. The characters may be recognized more accurately if you select [English] from the drop-down list and set [Image Quality] to [300 dpi] or higher in [Scanner Settings].
[PDF Compression] Select [High] for color images such as photos or illustrations to reduce file sizes.
9. Click [Start].
Note:
A folder with the scanning date will be created in the [MY PICTURES] folder in the [MY DOCUMENTS] folder, and your document will be saved in this folder. If there is no [MY PICTURES] folder, the folder with the scanning date will be created in the [MY DOCUMENTS] folder and your document saved in this folder.
For text documents or black-and-white documents, it is recommended you select either [BLACK and WHITE] or [GRAYSCALE] in [SCAN MODE].
If making a Multiple PDF with color documents ([IMAGE QUALITY] set to [300 dpi]), it is recommended that the PDF have fewer than 20 pages.
The MF toolbox can be loaded from your software CD or downloaded here from the "Drivers & Software" tab on the Canon USA website.
I can understand some confusion on having to select "Remote Scanner" when you have a direct computer connection to your product. The reason for this is that first, the "Remote Scanner" mode refers to seeing your computer as a stand alone, or remote, device; however, the "Computer" scanning mode option allows you to select which computer will be performing a scan when doing so over a network (Max: up to 10 computers).
Another reason for having to select the scan mode is that the selection is not programmed but selected based on the type of scan you will be performing at the time.
If this does not answer your questions or we can offer further assistance, please feel free to Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Printing problems when using automatic document feeder (HP Photosmart 309C)

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