Printing problems with acrobat and Mavericks

We just got a new Mac Mini to replace an old iMac to drive our printers. We normally print from Acrobat Pro 9 ( 10.6.8 & 10.8.5 ) and have no problems. We migrated everything over to the Mini, which is running Mavericks, and now when we print a 2 page document the 2nd page is printing 180 degrees turned around. Printed the same file from another Mac with no problems. I've heard that Mavericks will only run Acrobat Pro XI. This is insane, that's like $450! Could it be a driver or something simple that I can't see for the life of me? BTW, this Mini will be running 10 printers at once, the old one did it.

Have you reset the printing system…
http://support.apple.com/kb/PH14141
Does Preview do any better? That will indicate if it's the printer driver or something in the application's printing system.
It would be worth checking that the printer drivers are up to date - a migrated driver may not be appropriate for 10.9.

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Printing problem with Acrobat Pro 10.1

I get an "Insufficient memory" message on my LaserJet printer when trying to print certain PDFs using Acrobat Pro 10.1, but the PDFs are printed without any problem from Acrobat Pro 9 or Preview. Does anybody else have this problem?

Thanks for responding I was using an MS Excel spreadsheet to merge details to produce labels in a programme called NiceLabel Pro. The information from the spreadsheet was very simple - a readable code number and a QR code. In the Nice Label document setup you nominate the printer - in my case this was the Adobe PDF printer - to produce a Press Ready quality PDF file. I tried several times to print this file and each time ended up with page 1. As the job was urgent and I had a deadline to meet, I ended up installing a programme called Nitro - which also produces PDF - to complete the job, without a problem. However, I would prefer to stick with my Adobe Acrobat software as the other alternative is limited in its pre-press options. Hope this information will enable a solution to the problem.
- Thanks, Lynne
Hi again Dov - have you been able to come up with an answer to my Acrobat problem. Would like to begin 2015 with workable Acrobat.
Many thanks - Lynne

Print problem with Acrobat XI

Hi,
After implementation of Acrobat XI my company is experiencing problems with pdf files failing to print on some printers.
The problem occurs for these specific printer types (reported so far): OCE 6522C, OCE CS 250, Canon iR-ADV C5045/5051.
The common problem is that when the pdf is printed (Reader XI standalone or as IE plugin or Acrobat XI professional) it looks normal and we get the normal confirmation that the print job was successfully sent to printer. However, in all cases the job never goes into the printer queue but gets deleted without a trace.
The problem is only present for PDF files created using Acrobat Distiller XI and printed with Reader/Acrobat XI. All pdf files created with Distiller versions pre XI, print fine on all printers.
The problem is present regardless of which user creates the pdf and who tries to print (as long as Acrobat XI is used.)
If we create pdf using the utility "PDF creator" from pdfforge, the printing works perfect from both Reader and Acrobat XI.
If we print pdf files generated by Distiller XI with "PDF Architect" from pdfforge, the printing still works perfect.
It seems to us that a change in either Distiller XI and/or Reader/Acrobat XI is causing the printers to skip/delete the job??
We cannot easily ensure that all printer drivers are updated, as this is a large company with several thousand enployees in many different offices around the world.
Some system details:
OS: Win 7/Serv. pack 1/64-bit
Reader v. XI, 11.0.2
Adobe Distiller professional XI, 11.0.0136
Distiller settings: Profile: "High Quality Print", Security: none, Comaptibility: Acrobat 5.0 (Pdf 1.4), All fonts embeded
Printer driver used for generating ps: Adobe PDF (Adobe PDF converter)

Hi,
I have the exact same problem. I have noticed that the screen asking for the serial number is on my OS language (Danish). If I deactivate photoshop and activate again the same screen is in English and allows me to login and register the license with no problems. Only when printing with the Adobe PDF printer I get the problem!!
Anyone?

Problems with Bonjour and Mavericks

I actually have problems getting a Network printer working under Mavericks on a brand new Macbook Pro.
The Printer is an HP Officejet 8500, wich is connected to a Qnap TS-269.
In the config of the NAS, Bonjour is activated.
When I now try to install it, I can see it listed as available printer.
Its named "NAS (Aiprint)", and the installtion seems to work properly.
I choose the right driver (v 3.3.3) and tried to print a test page, wich results in egypt hieroglyphics.
I tried all possible varitions, like using generic postscript printer, the airprint driver, but all leads to the same result.
Installing it manually as IPP-Printer (wich is defined by the NAS-Manual) doesnt work at all.
With all other machines, windows and various osx versions, it works fine.
Any Ideas? The update for that printer-driver from HP doenst help too, seems like its only fixing a bug for USB-connections.

Hi DBCTV,
deathbychinatv wrote:
This forum is depressing. Everybody is citing freeze and crash problems with Premier but noone has a solution.
Actually, what we are suggesting in this forum is to change the permissions on your preferences folder: fixing permissions problem that impedes start of Adobe applications | After Effects region of interest
That has solved a lot of people's problems.
deathbychinatv wrote:
Premier -- get on the stick! I loaded 2014cc and my new Mac Pro behaves like a two-year old. Totally useless. I switched to premier to get away from FCP and this is what I get?
When I try to export movies, I get "system out of application memory" message as it crashes. Premier and "kernel" task show huge consumption of memory on activity monitor.
I'm really sorry your issue is problematic and it frustrating you. However, I remind you that we are people too. We are doing our best to solve any issues that do crop up. I am not completely familiar with the issues that you are having but I will do my best for you.
deathbychinatv wrote:
Apparently there are no issues on machines using Lion OS but Mavericks and Premier don't play well together.
Adobe needs to figure this out quick or it will lose a bunch of customers.
Are you running OS X 10.9.4? Updated Premiere Pro to the latest version (a new one just came out). Please try that if you have not. Also, please remove any third party plug-ins. After doing so, please check and see if your system is behaving normally.
Keep in mind that your issue, and many others, are not solely Adobe issues. We are working with other partners, like Apple, in solving certain problems. With that in mind, I hope we can help solve your issue as soon as possible. Thanks in advance for any other info you can give: FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

Printing problems with CP1515n and CM1312

I can see from the forum that a lot of people are having problems with printing. My HP CP1515n wouldn't print properly with my new iMAC. Through a lot of complaining to PC World and to Apple we got a resolve with PC world. However my HP CM1312 printer doesn't print correctly the blue colour and makes it mauve. Surely Apple should have got this problem sorted out prior to releasing the new Macs?

Can I just ask what was the resolve you got for your CP1515n printer? I cannot use mine after installing Snow Leopard

Printing problem with Pages and iWork

This problem has been troubling me for months. I have an HP OfficeJet Pro K5400 colour inkjet printer. I have installed the latest s/w drivers so it's all up to date as far as I'm aware. The problem is that when printing from Pages - or indeed any iWork application, I select 'normal' print quality and 'plain' paper, but the printer refuses to print in anything other than 'high quality'. Even if I choose 'draft' quality, the printer prints high quality. I print lots of reports and never need 'high quality' besides which it takes 4 times longer to print and uses twice as much ink (and looks dreadful on the paper I use).
Now here is the even odder thing, the printer prints as directed to Office 08, Mail, Safari and Text Edit. But I have the same problem of it ignoring my printing options in iPhoto and iCal. It also works fine from my wife's PC.
HP has been truly hopeless in trying to sort out the problem. I have reinstalled the drivers many times and cleared out all kinds of files as directed by them. The problem originated in November last year when I upgraded to Leopard.
I have installed the following drivers as directed by HP: HPInstaller_OJPK5400v9.7.1, HP v9.7Inkjet OS X 10.5 Update.
Hope someone out there can help.

Perhaps I should invest in another inkjet printer. Are you saying I should avoid HP and Epson? In which case how about Canon? Would that work or are there others you could recommend.
Good question. IMHO there is no reason to reject any particular make and model of inkjet, but there is also no reason to suppose that the supplier will support that make and model beyond its short lifetime which is sort of supposed to be the lifetime of the version of the operating system for which the 'dumb' raster driver was developed. It's just the way it is, unfortunately.
One should purchase the type of printer product that suits one's purpose. For proofing of copy a black and (single colourant) grayscale laser is superior to an inkjet. For proofing of photographs a colour inkjet which is correctly calibrated, correctly characterised, and for which colourants are correctly converted in the colour correction software and pagination software can hit within 1-2 dE of the print on a press operated with automatic colour control.
Sorry to be so unhelpful, but there are four printers and shelves of software here, and it's not simple, unfortunately.
hh

Printing problem with cc and cs6 with epson 7890

Hi everyone,
I am having a serious printing problem. I use CC (14.2.1) and CS 6 (13.0.6) on Mavericks 10.9.1 on an iMac. If I try to make a print on a 24" roll I get an error message: cupsRasterinterpretPDD has an error = page header unsupported values. If I print A2 or A3 sheets everything works fine.
I contacted Epson because I thought it was a printer problem, but they insist it is a photoshop problem. I updated to the latest printerdriver.
Does anyone have any ideas or even better a solution?

I feel your pain, but I don't know the solution, sorry. Our Mac guru who primarily serves designers is not upgrading any of his clients to Mavericks so far, due to printing (and other) issues. Se we're still on 10.8.4 here.
This might help: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967522
Or this: https://discussions.apple.com/thread/5546441
If those don't help, you might want to post your issue in the Apple Support Communities: https://discussions.apple.com/index.jspa
Good luck. :+)

Printing Problem with labels and envelopes

I have Microsoft office:mc 2004 and cannot print labels and envelopes. Whenever I ask to print it boots out and states that there is a problem and ask me to report the problem. I have reported it 20 times in the last 2 days with no response from apple. Can anyone give me any input on how to correct this problem? I have a HP laserJet 3050 all in one printer and did not have these problems when I was using a PC with windows. Please help as I am at my last of my patience on this problem. Thanks and please use language I can understand as I am not computer literate on all of the lingo that is being used.

Hi Lilmac, and a warm welcome to the forums!
Have you installed a Printer Driver later than the one that comes on the CD? hp generally includes older ones.
Tough to say with so little to go on, but since it could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.

Image printing problem with Photoshop and Lightroom specifically with 11X14 cuts off top of image and moves bottom border up. Windows 7 OS - Epson Printer is working properly.

Have an unprecedented problem with printing 11X14 photos in both PS and Lightroom. The printer is operataing properly. Printing 81/2X11 correctly. Have double and triple checked all the printing settings and they are correct. Have checked with friends to no avail. This problem started yesterday. Widows 7 OS. Need help.

You show the OS receiving an image from Photoshop, and the OS starting the Epson print driver and handing it part of the image, the driver connects to the printer, then the print driver fails. It looks like a bug in the Epson rasterizer, or the printer communication.
You really need to talk to Epson. Photoshop isn't involved in that error.

Printing problems with Elements and iPhoto on OSX 10.5.7

I am having problems with printing photos on my printer (Canon iP4000) since getting the new iMac with OSX (10.5.7) and using Photoshop Elements 6 and iPhoto. The Canon printer driver (and all my other data) were copied to my Mac by the techs at the Apple store from which I purchased the iMac. (I previously had a Mac G4 with OSX 10.4.11 Panther.)
Photos that used to come out crystal clear and brilliant on the printer from the G4, now are faint with kind of a white veil. When I try to print in Elements, I get a message that says "Some PostScript specific print settings (Interpolation, Calibration, Encoding) will be ignored since you are printing to a non-PostScript printer." I really have no idea what that means. Anybody?
Text printing comes out fine, both from word processing documents and web pages. I am using the latest printer driver (4.8.3) for the iP4000 (probably 4 years old or so), and there are no new driver downloads available for it. I trashed the Canon software/drivers and reinstalled, to no avail.
Canon Support has been helpful and have made many suggestions, but none has worked. I tried printing with Canon's EasyPhotoPrint app, and the photos print fine. So the problem appears to be a compatibility of the printer with Elements 6 and iPhoto.
Has anyone else had this experience? Does anyone have an opinion if this means I need to get a new printer? If so, any suggestions on a good, moderately priced one for Leopard on the iMac that will definitely work with Elements 6 and iPhoto?

The v4.8.3 driver she has is the latest version Canon has supplied.
Given the driver is working okay from some other applications, there has to be something amiss with the colour management of iPhoto and PSE6.
For iPhoto, as a test I would suggest the Color Options > Color Correction is set to None to see how this impacts the printed image. Then I would try the BJ Standard and ColrSync settings to see how the output is affected.
During the Color Options trial, ensure the Quality & Media > Media Type is set to the appropriate paper type, such as Photo Paper and the Print Mode be set to Top Quality Photo. With regards to the Media Type setting, some of the paper stocks have a profile associated with them. If you use Photo paper but use the Plain setting, then you will get a washed out print.
Pahu

Problem with Acrobat and word

Hi eveybody.
I am going to become mad with acrobat 9.0.0 Pro Extended e world 97.
(win xp pro service pack 3)
When I go to produce the acrobat document, the background become wrong, as the images added.
I selected print backgroung both in acrobat and world.
Who can give me an hand?
Thanks in advance
(screenshot added)
p.s Sorry for my bad english :-)

I am guessing it is a transparency issue. I am sure that others will have a better answer, but this might get you going.

Printing problems with CS5 and Epson Photo R2880 printer

I'm having problems getting good prints when using Photoshop CS5 with my Epson Photo R2880 printer, problems I never had with CS4. Here's the situation:
If I take a PSD file and print it using CS4, everything works out perfectly. But if I take that same PSD file and print it out using CS5, the print is now offset top to bottom, as well as left to right, along with a 1/8" black strip being printed down the right edge of the paper. As far as I can tell, everything is set the same.
I've compared all the print information found in the Print dialog summary box between CS4 and CS5 and everything appears to be the same. I've verified that I'm using the latest print driver with my printer, and I am. It's 8.27. I've verified that I've checked off the box to center the print to the paper, each time I've made a print. And in trying to figure out what's going on, I've discovered that this problem occurs with any paper size when using CS5, but not with CS4.
I'm stumped and frustrated and without any more ideas as to what I should do next, except to always print my projects using CS4. If anyone has an idea for me, please let me know! Thanks!
P.s. I'm new at using this forum, and though I thought I sent this out once already, I never saw it posted. If I'm in error and it's already out there, sorry for the mistake and posting it twice.

>"Unfortunately then I'd have to say all bets are off. The only true test is to print with the standard materials that Epson has designed their printer for. Only if that works well should you be trying third-party materials. For example, third-party inks in general are of poorer quality, are inconsistent, clog more, and in the long run, do not save you anywhere the amount of money they advertise over the genuine Epson products."
Getting very nice results with an R1800, Inkjetfly CIS, and Red River paper. The R1800 has never had Epson ink run through it and has no abnormal clogging problems. In fact, clogs are rare.
Getting near perfect matches to the monitor with both Colorvision and x-rite calibrating/profiling equipment. The printer stays on 24-7 so the only ink used, other than printing, is a periodic nozzle check. I am not alone in this, so blanket statements like the above are specious at best.
And no, I don't sell prints for big bux, so whether they are going to last a hundred years is not a concern. Besides, until someone is around long enough to verify those claims, the jury is out. I've got color prints from the wet days that are fading after 20+ years. Third party inks are not necessarily lower quality than OEM. One of the reasons for the development of high quality third party inks was the dissatisfaction of B&W and fine art printers with the OEM products.
Of course the cheap refilled/knockoff carts being hawked on ebay and the like are a different story.
MBP, OS 10.4.11, CS3 10.0.1, R1800 with latest driver

Printing Problems with CS3 and Epson R1800

Recently upgraded to CS3 and have now lost most printing options for Epson Stylus Photo R1800. Had no problems with CS2 running in Leopard. Anyone know what has happened?

>"Unfortunately then I'd have to say all bets are off. The only true test is to print with the standard materials that Epson has designed their printer for. Only if that works well should you be trying third-party materials. For example, third-party inks in general are of poorer quality, are inconsistent, clog more, and in the long run, do not save you anywhere the amount of money they advertise over the genuine Epson products."
Getting very nice results with an R1800, Inkjetfly CIS, and Red River paper. The R1800 has never had Epson ink run through it and has no abnormal clogging problems. In fact, clogs are rare.
Getting near perfect matches to the monitor with both Colorvision and x-rite calibrating/profiling equipment. The printer stays on 24-7 so the only ink used, other than printing, is a periodic nozzle check. I am not alone in this, so blanket statements like the above are specious at best.
And no, I don't sell prints for big bux, so whether they are going to last a hundred years is not a concern. Besides, until someone is around long enough to verify those claims, the jury is out. I've got color prints from the wet days that are fading after 20+ years. Third party inks are not necessarily lower quality than OEM. One of the reasons for the development of high quality third party inks was the dissatisfaction of B&W and fine art printers with the OEM products.
Of course the cheap refilled/knockoff carts being hawked on ebay and the like are a different story.
MBP, OS 10.4.11, CS3 10.0.1, R1800 with latest driver

Serious problems with Adobe and Mavericks 10.9.3

Serious problems with Adobe, crashes, no video export, video deteriorated by a line of pixels.
Video card error from when turning computer on. Overheat when exporting from Premiere or encoder.
Issues also with davinci resolve, output corrupted...
Anybody has a solution?

The issue is now solved. I closed all open apps, and then tried once more to reinstall OS X after restart apple key + R and now everything is fine again.
TUVVH4 wrote:
TUVVH4 wrote:
I have an issue with the Mavericks 10.9.3 update. After restarting it didn't finish the update, but were just running with the grey Apple screen. I was forced to shot down, since my iMac got very hot. Then I needed to reload everything from my Timecapsule. I have tried several times, and everytime I needed to reload reload etc. from Timecapsule. After my lateste reload Safari, Time Machine and System Settings are missing and are replaced by a "?" i the program bar!!! Help anybody!
I have an issue with the Mavericks 10.9.3 update. After restarting it didn't finish the update, but were just running with the grey Apple screen. I was forced to shot down, since my iMac got very hot. Then I needed to reload everything from my Timecapsule. I have tried several times, and everytime I needed to reload reload etc. from Timecapsule. After my lateste reload Safari, Time Machine and System Settings are missing and are replaced by a "?" i the program bar!!! Help anybody!

Printing problems with Lion and Lexmark T630

I have a Lexmark T630 b/w laser printer with USB and IP connectivity.
With 10.6.8 I could print happily over Ethernet to the printer from iMacs (wired), mini (wired) and MBP (wireless).
With Lion on one of the iMacs and on the MBP I can't print over Ethernet.
The print queue shows a job 'Supply levels' in the print queue and does not print.
The printer is activated and this job appears as soon as I select the print dialog in apps (not actually select 'Print', just opening the print dialog).
I moved the printer to be USB connected to my Airport Extreme and get the same symptoms, except the 'Supply levels' job prints a single line of symbols (mainly Spanish characters with some other symbols and ending in 2 smileys. It is always the same set of symbols, so I get this one line of junk on a page and then my print job prints. Note that the T630 has *never* displayed supply levels in any version of the OS.
The line printed is below.
This always happens from the Lion machines and does not happen from the other iMac which is still running 10.6.8, or from a mini which is connected on another network to the network port of the printer. The mini is also running 10.6.8.
I have downloaded the latest Lexmark drivers from Apple and also from Lexmark (same version of driver either way) and it makes no difference.
I can't find anything on the Apple Support site or the Lexmark support site.
It definitely looks like an issue with the printing system in Lion - both the phantom job and the activation of the printer as soon as a print dialog is opened.
Anyone have a fix for this?

The phantom print job will be a Postscript file to check the printer status. This process has been around since 10.5 but it usually is responded to silently by the printer rather than it sitting in the print queue. If you don't have the Supply Levels menu in Options & Supplies for this printer in Snow Leopard then it would suggest that Lexmark has changed the PPD for Lion.
So you could try creating another print queue on Lion but this time selecting the Generic Postscript driver included with Lion. This should let you print but provides few options. It it does work then at least you have an easy workaround.
Another possible fix would be copying the T630 PPD from Snow Leopard and replacing the T630 PPD in Lion. The PPD for both OS's are stored in /Library/Printers/PPDs/Contents/Resources. With the SL T630 PPD copied, you can open the CUPS web page in Lion and select to modify the T630 queue. From this page select the T630 printer and from the next page change the Adminstration drop menu to Modify Printer. You will be prompted for your Mac admin user name and password. After entering these details you see the first page showing the print queue. Select Continue and probably Continue again until you see the page where you can change the printer make and model. Here is also the section to browse for a PPD. Browse to the T630 PPD from Snow Leopard and then press Modify Printer. Now you can see if all that effort was worth it.

Printing problems with acrobat and Mavericks

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