Printing problems with Canon Pixma IP4700

I used to use a PC, photoshop and my Canon pixma IP4700. With this i could achieve perfect results on an A4 image. I have embedded the correct paper profile and my colour management system was set up just right. I have now upgraded to a mac(running Snow Leopard OS) , but i am now getting problems with my prints. I opened up the exact same .psd file without changing anything and sent it off to print on my canon. The result has came out far too bright?. When i used my PC I would have a lot more controls within my printer driver screen, but now with the mac the printer driver screen dosnt have very many controls at all. Even when i soft proof the print on the print screen it dose not show it any ware near as bright as the end result print.
I am a student of photography and i have asked a few of my class mates and they say that they have had the same problem. They tend to use a professional printers, but as i had received such perfect prints before I know this result is obtainable.
Is there anything anyone can suggest to help??
If there is any more information i can provide to help just let me know.
Thanks a lot in advance

Hi there,
In reading your post I'd be curious to see the cups error log. Given that the Gutenprint drivers would not print also, I would say that something is wrong with the core printing system. The log would show which filter is causing the spooler to stop.
Thinking that it is CUPS related, I would try resetting printing system (if you haven't done so already). Then I would add the queue again using the Gutenprint driver for starters. If this doesn't work then no need to try the Canon driver.
Note that the Canon test print is not an actual print but an instruction to output the inbuilt data. But the test print via the Gutenprint printer queue is a page generated by CUPS. So this would suggest that the CUPS usb backend is okay and something further up the spool creation process is failing. Again, the cups error log would give some clues as to what is going wrong. As to why both driver sets are failing is interesting...
PaHu

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Printing Problems with Canon Pixma MP830 under 10.5.5.

Hi All.
Strange one here. I'll try to keep it short.
A client just bought a 24" iMac (running Leopard 10.5.5) and all was great until they tried to connect their Canon Pixma MP830 to it. The client installed connected the printer to the USB port in back, installed the software from the Canon CD, and soon discovered they could not print from any application -- however, they could do a test print (cleanings, alignments, test, etc.) without issue.
They ended up calling both Apple and Canon for several sessions and no one could figure it out.
So I get the call. I remove the printer completely from the system, emtpied the trash, repair permissions, blew out the user and system cache, restart and installed the fresh Leopard-friendly drivers from Canon. I also ran the firmware upgrade for the printer, which took just fine. When I did a test print -- no problem. When I tried to print from Safari -- nothing.
So I then I thought I would try the Gutenprint v5.1.3 drivers for that printer. Nada.
I downloaded the GutenPrint 5.2.0-beta4 drivers, still nada.
At a last ditch effort I tried a new USB cable, still nada.
Curious if anyone has seen this problem and perhaps as a solution? Aside from buying a new printer that is (they are already shopping, but not happy about it).
Thanks!

Hi there,
In reading your post I'd be curious to see the cups error log. Given that the Gutenprint drivers would not print also, I would say that something is wrong with the core printing system. The log would show which filter is causing the spooler to stop.
Thinking that it is CUPS related, I would try resetting printing system (if you haven't done so already). Then I would add the queue again using the Gutenprint driver for starters. If this doesn't work then no need to try the Canon driver.
Note that the Canon test print is not an actual print but an instruction to output the inbuilt data. But the test print via the Gutenprint printer queue is a page generated by CUPS. So this would suggest that the CUPS usb backend is okay and something further up the spool creation process is failing. Again, the cups error log would give some clues as to what is going wrong. As to why both driver sets are failing is interesting...
PaHu

Printing Problem with Canon Pixma MX922

When the print dialogue appears
there is a small triangle with a exclamation mark inside, on the left of
"Canon MX920 series-2"
the preset is "default settings"
copies: 1
pages : all -(and I've tried all the other options)
then I press print
a box that says "canon mx920 series-2 - 1 job" appears
and it starts printing
but the paper comes out with only like 30% of the picture
support code : 306 A communication error has occurred.Make sure that the printer is plugged in,powered-on,and properly connected to your computer.Then try printing again.
I have all these things done already,and i've tried printing lost of times,sometimes the paper comes with 20% or 30% of 40% ,but it never comes out with the full picture on it
please help

Hi Pedro,
How far away is your printer from your wireless access pont? If you move the printer closer, are you able to receive a full page printout?
If this is a time-sensitive matter, additional support options are available at Contact Us.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Problems printing wirelessly with Canon PIXMA iP4500

I have a MacBook Pro 15 in 2.8GHz Core 2 Duo with 4 Gb RAM and I’m running Mac OSX 10.5.7.
1. My Canon PIXMA iP4500 inkjet printer used to work perfectly as a printer attached to the USB port of my Airport Extreme Model A1034 modem, when my computer communicates with the modem either wirelessly or via an ethernet connection between the computer and Airport, but lately it isn’t working.
2. When I try to print the printer icon shows up in the dock and when I click on it a Canon iP4500 series printer dialog box pops up and says the Printer is Ready but the status of the document is “Stopped”.
3. If I click on “Resume” and error message appears: “Operation could not be completed. client-error-not-possible”. This happen repeatedly.
4. I recycled the modem, turned the printer off and on (and did those things in reverse) and ran Airport Utility, all to no avail. I also deleted the printers in my Print & Fax System Preferences dialog box, downloaded the latest CUPS driver from Canon (ver 10.1.0.0), and recreated the printer (called Canon iP4500 Series).
5. Network diagnostics says it can connect to the internet over either my airport or Ethernet connection but it cannot connect to the Canon iP4500 series.riousbprint.tcp.local.
6. Also when I run the Canon IJ Printer Utility from the Canon iP4500 series printer dialog box a Printer List dialog box shows up with no USB-attached printers listed
7. I can print if I connect the printer directly to my MacBook Pro, so I don’t think it’s a driver or USB cable problem. Curiously, when I connect the printer directly to the computer the Print & Fax dialog box automatically creates a second printer called Canon iP4500 series-1. If I use the original Canon iP4500 Series printer in this setup it says “No pages found”.
Basically I’m stumped at this point and would appreciate some help. Unfortunately, I’m on a 3-mo sabbatical and do not have my original Canon printer software with me so I cannot reinstall the printer app unless someone knows how I can obtain it. Similarly I cannot reinstall Leopard either, though it doesn’t seem likely I should need to. Happy to try anything else though.

Hello Basil and welcome to Apple Discussions.
Reading your post, it would suggest there is a problem with the USB of the Airport Extreme, but I don't believe this to be case as there is not much that could go wrong with them. Instead I think there is something not right with the transport (TCP) protocols that get the data from your Mac to the Airport USB.
At this stage, I suggest you look at installing version 5.23 of the Gutenprint driver. This version supports your iP4500 and will help to narrow the cause of the current symptom.
Before installing the Gutenprint driver, I suggest we trash all the current Canon drivers you have installed - we can add them again later if need be.
Open Finder and navigate to Mac HD/Library/Printers/Canon/BJPrinter. Trash all the contents of this folder and empty the trash.
Next, navigate to the Mac HD/Library/Receipts folder. You will see the Canon iP4500 xxx.pkg and another one for the CUPS driver you installed. Trash both of these and empty also.
Now open System Preferences > Print & Fax and delete all the Canon printers in the list (highlight and hit ' - '). It would also be handy to reset the printing system, so while in Print & Fax, move your mouse over the now empty printers list, hold down your Control key and click (or right-click if you can). Click on Reset printing system when it appears.
Now install the Gutenprint drivers. When this is done, restart your Mac and try adding the iP4500 again. This time, after you select the Airport shared printer, you will have to open Print Using and search for the 'Canon iP4500 - Gutenprint v5.2.3'. Select this and now try printing. Let me now the result.
PaHu

Problems with Canon Pixma iP4300

I just purchased a new Canon Pixma iP4300 printer and can't find it in Printer Setup Utility to add as a new printer.
When I connect it directly to my MacBook Pro (Core Duo) it is invisible. I have downloaded the latest drivers available from Canon. Given the point below I am fairly certain it is not a problem with my USB cable either because the printer is recognised when I plug my USB printer cable into the Airport Express.
Confusingly, I can connect to it through my Airport Express base-station using Bonjour. A problem with this connection is that it does not allow me to use the utilities - so, for example, I can't align the print heads - or use any of the other software that came with the printer because it doesn't recognise the printer over the wireless network.
Does anyone have any suggestions?

And as soon as I posted this I found a spare USB cable and tried that... and it worked.
I guess the USB cable connects properly with the Airport Express and not with my MacBook Pro. Curious. Very curious.

Scanning problems with Canon Pixma MX300

Hi!
Alright, so I can print with the canon pixma mx300, but I cannot scan. I am able to get to the scan driver (scan gear), but once it starts to scan, the program begins to become non-responsive, I can hear the printer doing something, but the program just starts to freeze. The printer is connected directly to my computer, and I have no clue what to do now.
Erm...help

There is a possibility that some other software on your Mac is interfering with the Canon software. This could be the case if you had another brand of AIO (All in One) or a standalone scanner installed previously on this Mac.
If this was the case, then open System Preferences then Accounts. Select your account and then select Login Items. This is a list of all the items set to open when you log in. Some scanner applications will be shown in this list and if they are not related to the MX300 then this could be the problem. If you see something that you know you no longer have, then you can highlight the application and remove it by pressing minus ( - ) button. If you are not sure, write down what is listed and post it back here.
Sometimes there can be other applications that can be running in the background, but will not be shown in this list. For these types of apps, you need to have your Activity Monitor open when you attempt to scan. This will show the scangear application using a lot of your CPU resources. But hopefully it will also show another application that is running and using CPU resources, which often causes the freeze you mention. If you haven't used it before then this can be a tad daunting to look at. So if you want to take a screen grab, showing the scan gear app at the top, then post it somewhere to view I can have a look at it.
My last suggestion is to try another scanning application, like Image Capture or Preview. This can help to narrow-down the possible causes of the problem. If neither of these work, then it would suggest that ScanGear has a problem and needs removing/reinstalling. Let me know how the above suggestions go and if they are no help then I will give steps to remove the scanner software.
PaHu

Wireless printing problems with Canon iP4300, but USB printing ok

My MacBook Pro is setup for wireless printing with a printer(Canon Pixma iP4300) connected to my other PC Desktop. The only problem is that when I print anything all the text and images are miniaturized and squished about a quarter of a page large into the upper left corner of an 8.5x11 paper. I installed all the programs that came with the printer installation disk and when I connect my MacBook directly to the printer via USB everything prints out just fine.
I suspect the problem is with the selection of printer model when you go to "Printer Setup" in System Preferences. The existing list of Canon printer models given to me by the computer does not contain anything specific for my iP4300. I simply chose the option "BJC 4300 Gimp-Print v.5.0.0-beta 2". Does anyone know of a way where I could add to that list of printer models or is there another way to get my wireless printing to work normally? Thanks to anyone who can help.

I have the same printer and network printing is a pain. Canon decided not to include a network specific driver for this printer.
You can try getting the latest version of the gimp-print drivers. The latest version has better support for ip4300. If it's worth it to you, PrintFab drivers have been working for me but PrintFab isn't free.
The latest Gimp-print (Gutenprint) drivers are here: http://gimp-print.sourceforge.net/MacOSX.php3
Hope that helps.

Printing problem with Canon LBP3370

I'm having an issue relating to the Canon LBP3370.
I also notice that Canon Europe seem to have removed all trace of any MacOSX drivers from the support page for this printer.
I have an 'early' MBP running 10.6.6 w/ Suitcase3, QXP8.5 and CS5.
Just bought a MacMini updated to 10.6.7. Same software. Same files. Same fonts.
I have one file which gets printed weekly from a template in QXP. It prints fine on the MBP on a Canon LBP3370 using the last 'auto updated' driver. Not sure how to check the version number of the driver, but it works. I looked in 'About this Mac' and looked up the printer, and it says driver version is 2.0 - then again, it says the same for the version on the MacMini, which was installed today using an installer marked 2.24.
On the MacMini, the same file, on the same software yields an output error to the printer and requests the printer be switched to 'raster' mode in 'Quality' settings in order to print, which I understand yields diminished quality on more complex files.
I experimented with the file, removing elements and isolating them in another document to test if they print OK on the MacMini. 99% of all the page elements print just fine including a complex EPS without switching to 'raster' mode. All except for... wait for it... a SINGLE weight of the Adobe Helvetica Neue LT Std OpenType font. The document has about seven separate weights of the same font in use, and it is only one of them that triggers this problem.
I've scanned the font completely for errors and corruption and it gets a clean bill of health. The exact same font, on the MBP, using the same software and the same printer, but used on 10.6.6 prints perfectly without having to switch to raster mode.
Bizarre.
What actually is the difference between UFR and Raster modes anyway? How do I fix this? It seems more likely to be a 10.6.7 issue than a Canon driver issue specifically... I notice the webs full of people commenting on 10.6.7 causing problems with OpenType fonts.
Any ideas?

sig
Not really, thanks anyway. I'm already on a later driver than that.
PAHU
Thanks for the input. I'm still somewhat confused by the aparrent existence of two different problems - first the sheer number of complaints that 10.6.7 in itself has broken a good deal of OpenType font functionality, particularly in the PostScript flavour, and second that users have been having similar specific problems with this exact printer which appears to be a result of a driver in need of fixing.
I'm not sure which option to place my bet on, or whether indeed the two are, in fact, connected and the development of the 2.24 and later drivers are in essence 'fixes' for the 'breakage' introduced by 10.6.7 in general.
The part that confuses me most is that it is a single weight out of five weights of the same font used in the same document which causes the problem. Part of me says that the solution is to just abandon that specific weight, but then another part of me says that I'm managing some three thousand faces on this system, any of which could need to be used, and I cannot test all of them to disable or deactivate the weights (or families) which might cause issues.
Can you point me in the direction of a clean, pure source of 2.24 for UK English, which I cannot find on the Canon Europe website at all (certainly on the UK site, all Mac drivers for this model appear to have been discontinued and removed from the site, even though the vestigial tech notes for the printer still on display on the product page state that MacOSX is supported). I'm prepared to try a reinstall from a fresh source to see if it shifts the problem. Otherwise, as you say, it would appear that another 'bug' has been found which the attempted fix has not cleared.

Photoshop CS 4 Print problem with Canon copiers via IP

Try to print from Photoshop CS 4 to two Canon color copiers and we get this error message, "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer"
Fifteen Macs:
Mac Pro towers, MacBook Pro, PowerMac G5 towers, iMac Intel, PowerBook G4. Many of each.
Mac OS 10.5.7 or .8 and one Mac with 10.4.11 just to eliminate the 10.5 question.
Canon Color Copier iPR Server, Canon Color Copier iR C3220, HP LaserJet 5000, HP LaserJet Color 5550 and ColorBurst RIP to an Epson Stylus Pro 9800.
Adobe CS3 Design Standard & Premium, Office 2004, Safari, Firefox Entourage and Filemaker Pro 9.
All the above Macs and applications can print to all printers with no issues.
Installed Adobe CS4 Standard & Premium on the Mac Pro towers, MacBook Pro, PowerMac G5 towers.
Photoshop CS4 will not print to the two Canon copiers. It will print to the other printers. Photoshop CS3 on these same Macs WILL print to the Canon copiers. All the other apps will print to the Canon copiers.
Adobe has a tech note on this, ID KB409119 did not help.
Deleted all prefs, created new users, deleted and reinstalled Adobe CS4, deleted all printers, downloaded latest drivers and installed printers fresh.
None of this worked. Not to mention this problem is different from that tech note because Photoshop CS 4 will print just fine to the other HP printers.
Tried setting up the one Canon Color Copier iPR Server using Appletalk. That worked.
Why is there a problem with Photoshop CS4 and Canon IP printers?
Just to recap for you all that just skim thru this:
All Macs did this at once. So no fluke corrupt file, plus all the other apps print just fine to these printers. Adobe has problems with CS4.

Try running a reset printing system. Open System Preferences > Print & Fax. Then hold down the Control key and click your mouse in the Printers list. A menu showing Reset printing system should appear. Click this.
Now restart your Mac and then add the Canon driver again. Hopefully this gets things working for you again.
PaHu

Scanning problems with Canon Pixma 5300 series after upgrading to newest Macbook Pro

Are there drivers available for Canon pixma 5300 series for OS X Mavericks 10.9?
Scanning with my brand new Macbook pro using OS X 10.9 just isn't working like it used to with my old white Macbook.
Does anyone have any suggestions?

Do you have an MG53xx? If so, then a scanner driver for this model is available from Apple so that you can scan with Image Capture / Preview. So if you open Printers and Scanners and select the MG53xx, you should have two tabs - Print and Scan.
Canon also has a scanning application called MP Navigator available from their web site. To use this application you will also need to download and install the scanner driver for the MG53xx, which should also be available from the same Canon web site.

Lan problems with canon Pixma mp990

I've just got a Canon Pixma mp990 printer - mainly because og the wireless connection. The installation worked fine on my girlfrinds Macbook with Leopard. But on my own Macbook Pro with snowleopard, i can't make it work.
I can detect the scanner - but not the printer. I've downloaded the newest drivers on canons website. Iv'e tried canons support - but the gave up. Told me it had something to do with my Snowleopard installation (apperently there was a 'other printer' button missing in the 'add printer' window. And therefor they couldnt help me!)
I've also tried installing the drivers on a new user-account on the mac - agian with no luck.
Hope someone can help me...

With the correct Canon drivers installed, either via the Canon web site or via the Apple download, you should be able to get the MP990 working. I have the MP980 and have been printing via wireless for a couple of months now with Snow Leopard.
To add the MP990 as a network printer you need to be patient. The scanner portion of the machine appears very quickly but the printer portion, which uses the canonijnetwork protocol to publish the printer on the network, takes some time to appear (usually no longer than 10 seconds). So, when you click to Add the printer and select the Default browser view (the More Printers menu mentioned to the OP by his Canon support is used for 10.5, not 10.6) you will see the MP990 as a Bonjour Scanner very quickly. If you don't see the scanner, then something is wrong with your MP990 wireless setup. After you see the scanner just wait with the Default window open. The printer should appear after a short while. When it does, select it - the Print Using menu will automatically change to Canon MP990 series.
If the MP990 as a printer does not appear, then do you have Parallels 4 or earlier installed? This is known to stop the networked Canon printer from appearing in the Default browser view. This issue is resolved with Parallels 5, but there is an upgrade cost involved. If you don't want to part with your money, then check this forum by searching Parallels. There is information about how you can stop the Parallels virtual network ports via Terminal so that you can see the networked printer.
Pahu

10.6.7 update printing problem with canon ipf700

After the last os x update i can't print with canon ipf700
No new drivers in canon site
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thanks
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Welcome to Apple Discussions!
Sometimes what you need to do is clear the print queue in the Printer System Preferences, sometimes what you need to do is reinstall the latest printer drivers. Sometimes open source drivers work*:
http://www.macmaps.com/printersx.html
I don't have an ipf700, but my MX700 works in 10.6.7 if it is any consolation.

Very odd problem with Canon Pixma i4300 (color printing issue)

My printer prints black text fine, including colorful illustrations. Also eg. test photo like http://printermaster.dk/TEST/Color_Print_Test.pdf are completely fine. BUT - when I print real photography on Glossy photo paper, in approximately 1/3 of the picture I got aprox. 1 cm pinker/whiter stripe. I did all sort of cleaning, including removing and flushing print head and nothing helps. When I'm printing the same on the normal paper, I got stripes randomly in the picture - eg. 3 stripes / 3 cm long / 5mm wide. When I print without borders, the symptom again changes - the upper 3cm seems to be fine, then I can observe some horizontal lines, then again a pinker/whiter stripe and then the bottom seems to be again fine. I did all sort of recalibration, printer head alignment, different sort of paper - the result is still the same. Any idea please ? Is it time to throw it away ? Also here are some results of the alignment, it looks very strange (vertical lines?!). Head alligments / service info prints / etc. : http://s000.tinyupload.com/index.php?file_id=06883978457109160756

Hi sharksys! Welcome to The Canon Forums, and thank you for your post!
We appreciate your participation, however we need to let you know that the Canon Community Forums are hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click here and select your country or region for your support needs. You're free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

PDF printing problems with Canon Color C3220

I'm having an issue with our Canon Color Imagerunner C3220.
When I send a PDF from Acrobat Professional 7.0 from a Mac to the
Canon I get a rule that overprints an image. The image should be
knocking out the rule. When I print from a Windows machine it
prints fine. The PDF also looks fine on screen. Our printer was
just upgraded to a C2 rip which I believe may be the culprit but am
not sure. Canon did some troubleshooting and says the problem lies
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These PDFs were made from InDesign CS2 and Distiller 7.0. Other
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I am seeing the same magenta cast (primarily in areas of yellow tones) when printing to an ip4000 on Photo Paper Glossy II using any of the Canon profiles (I've tried them all, one by one).

Problems with Canon Pixma 9000 Mark ii and Aperture

When I try to print the colors are not quite right. I noticed that when I print Aperture tells me to turn off the color management in the printer. When I try to do this it is greyed out and will not allow me to change it. When I originally installed the printer I downloaded the driver for Mac OS X v10.7. I have read about other people having this problem but I have not seen a solution. I know that the problem is that Aperture and the printer are both color managing but I can not fix it. I tried to print out of the Adobe Elements software that came with the printer because this will allow me to turn the color management off, but it will not allow me to open pictures from my Aperture library, only from photo booth. Any suggestions or help would be greatly appreciated. I really like using Aperture 3 and do not want to have to change to a different program to make this work.

Hi Richard !
Maybe the color problem comes from the color profile choosen in the dialog print box. (By the way, I print with a Canon IP4200 — under OS 10.7.2 — and it works without a stitch).
1. In Aperture (File > Print), choose the color profile that matches the paper you're using. (I never had a good result with the Canon one — but it's not significant)
2. Inside the printer dialog box, color options are greyed out and it's quite normal (see the capture below)
3. Then choose the paper quality (from the pop-up menu) and it's done... I hope...
The B-plan aka Photoshop Elements
1st method : choose your image and go to the File menu > Export > Version. (Ok... duplicate files... Maybe it's not the best choice, so...)
2nd method : go to Aperture > Preferences > Export. In front of External Photo Editor, click on Choose button (and select Photoshop Elements in the request box). When done, choose the file format (TIFF, PSD...) and the color space (typically the one used when you shot). Close the window. Right clic on the picture and select Edit with Photoshop Elements.

Printing problems with Canon Pixma IP4700

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