Printing problems with my HP Laser jet M 1217 nfw MFP

Hello
We just changed internet providers and now the printer will not print with our laptops.  We had no problems before and the 1217 is still the default printer. 
The laptops are connecting fine but when we try to print we get an "error " message
My mother in law who lives here has her own HP printer and hers is working fine.
Thnaks

Hi,
Have you connected the printer to your new router?
If not, be sure to remove any existing device of the HP Laserjet Printer from Devices and Printers.
Next plug a temporary USB and follow the listed installation steps by selecting Wireless Conenction, you will be guided with the steps to reconfigure the wireless connection and reconfigure the device for your new network.
You may also use WPS if your router support a such, with no need for a temporary USB. you may check your router's documentation to check if it support the WPS (Wireless Protected Setup) wireless configuration option.
A step by step guide for both of the methods can be located by selecting your operating system, selecting Wireless Connection and following the Connect to the wireless network section:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02680484&lc=en&product=4075472&tmp...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Similar Messages

  • Printing issue with a HP Laser Jet 1012

    I am unable to print to my laser jet from any application. If I restart the printer, I can print once, but then I am unable to print anything else unless I restart again.
    When the QUE dialogue box appears, it says "Printing ‘Microsoft Word - Reserved.doc’. Below that it says "Opening printer connection". In the que box below (blue/white striped box) the status says printing, but nothing is printing. Eventually it will say stopped and where it used to say "Printing ‘Microsoft Word - Reserved.doc’. it will just say "Printer Ready".
    When I click on the printer utility, my printer is not listed. And when I try to add it, the computer can not find it. Not sure if that is part of the problem.
    Thanks!

    Hi
    I have a bit of the same problem. Many times the printer will print, but the output is gibberish to me. The older driver under Tiger gave me better choices to save toner. On ECONO I was able to get more than double the output of as stated in the guidelines from HP [2500 copies] I got +- 7,000.
    They shouldn't have messed with a good thing, the drivers, as they worked great before.
    The printer was not recognized automatically, and I have to reinstall Leopard [clean install each time] for a third time.
    This will probably be my last upgrade.
    Best, to all!

  • Printing Problem with my HP office jet pro L7600

    Hi guys ,
    i am desin xmas card for our customer from illustrator Cs4, I have  margin from the A4 . its 8 mm arround the Page. so every time i print from illustrator . it  doesent print 8mm gap. i guess this is some thing  the printer doesent understand what really the prin area.
    it doesent print 5 mm from the A4. I am printing this as landscape.
    how do i get fix this ?. apricieate urgent reply from experts

    Your printer doesn't support AirPrint so to print wirelessly, download this app https://itunes.apple.com/pl/app/hp-eprint/id299531647?mt=8 and check if it supports your printer. I think it should.

  • I HAVE A MAC NETWORK WITH A HP LASER-JET AND EVERYTHING IS WORKING FINE.  I ALSO HAVE A WINDOWS BASED MACHINE THAT I WOULD LIKE TO PRINT TO AS WELL.  HOW CAN I ACCOMPLISH THIS?

    I HAVE A MAC NETWORK WITH A HP1200 LASER-JET AND EVERYTHING IS WORKING FINE.  THE PRINTER IS CONNECTED DIRECTLY WITH ONE OF MY MAC-MINI"S.  I NOW HAVE A WINDOWS BASED PC AND WOULD LIKE TO PRINT TO IT AS WELL.. HOW CAN I DO THIS?

    Make sure that you Printer Sharing enabled on the Mac Mini.   System Preferences > Sharing > Printer Sharing
    Do the same on the PC
    On the PC, try downloading and installing Bonjour Print Services for Windows v2.0.2
    Run the application on the PC to see if it will discover your printer and install the printer.

  • Printing problem with Photoshop CS 6 extended and HP printer

    Hi all, long time browser, first time poster.
    This is a weird issue, it should be noted from the first that I only have weird computer issues. I work at a technical High School where we have the whole Adobe CS6 Extended suite installed. We are running it under a fully patched version of Windows 7 and all the CS6 updates have been applied on 25 machines that all have the same issue. The problem is that when the students go to print to our HP Color Laser jet CP6015DN, the job can been seen loading into the queue, it races up to about 45MB, then sort of strolls to load the rest of the document, usually about 59 to 75 MB's in size. Then I watch the message go to processing, the front panel of the printer says processing, then the print job disappears from the printer queue and the printer and there is no print out. I printed out the usage job log and it shows none of the failed attempts to print and I check the event log page which does not show the errors either.
    Looks like a bad printer driver, right? So I download the new HP Universal printer driver, I normally do not do the Universal driver route as so many of my older printers have problems with it, but the CP6015DN seems to have trouble accessing the extended tray 5 with the specific drivers, but I have the same printing issue with the new Universal driver and the PS driver. So I wander through the HP manual and it suggests using profiles to print to the printer and move the color handling from Printer Manages Colors to Photoshop manages colors and I track down the ICC profiles for the printer on the HP site as the link in the book is dead, so try the CP6015srgb_d50.icc, CP6015_cmyk_d50.icc and CP6015.icc, I try all of these profiles with the newest PS printer driver and the same error, goes to the printer and into the bit bucket. Still no printout or error message.
    Strange thing is that if I do a test print, it prints fine, if I open a tif file in Photoshop, it prints fine, now the teacher says if they print to the Xeorx 7760 in the next room, it also prints out fine. It should be noted that we had so many issues with configuring the Xerox and adjusting controls it was the reason we purchased a HP proofing printer in the first place. But the next door lab is all Apple, which doesn't seem to have this issue. So I open the test document and save it as a PDF file instead the native Photoshop format, and it prints fine, which from what I've been reading on the internet may be the preferred way of printing proofs, I don't know, I've never really used Photoshop, but the teacher says this isn't an acceptable fix and the students should be expected to manage a number of revisions saved to PDF format, me I just go up a number at the end of the file name for every correction when editing documents.
    Any suggestions you have would be appreciated.
    Windows 7 X64
    Photoshop version 13.0.1 x64
    HP Color Laserjet CP6015 DN model number Q3932A
    Dell Optiplex 980 i5-650,  3.2Ghz, 8 GB RAM.

    Yes, Photoshop is up to date at Version 13.0.6.  I have even gone so far as to uninstall CS 6 and put CS 5 back on and still the same thing.  This is really frustrating, the people at Canon try to be helpful but wind up saying it's an Adobe problem and of course you can't talk to real people anymore about CS 6.  My research on the Internet has turned up nothing so I'm stuck.

  • Adobe Printing Problems with CM1415

    I just got a Laser Jet Pro CM1415fnw color MFP.  It works great except when I'm printing form in Adobe.  Everytime I print a form it squeezes it (vertically) and there's no space to fill out the form by hand or add a signature.  The forms look fine on other network printers & I can't figure out any settings that need to be changed.
    Please help!

    I have the same issue with my LaserJet CM1415fnw as well. I have updated the the firware to version number 20110329. But still no luck. The issue of the Adobe files being squeezed vertically remains.
    If anyone has a solution to this, please let me know urgently as its causing a lot of problems for me since most of my files are in pdf format.

  • Printing problems with InDesign CS3 running on OS 10.6

    I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
    I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
    computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

    Hi again Peter
    It is version 5.0.4.  I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
    I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0.  I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it.  Then, when I got my new computer, I decided it was time to use the newer version.  However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader.  I contacted Adobe, and they sent me a patch which fixed it.  I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
    Richard
    Date: Tue, 15 Jun 2010 20:10:13 -0600
    From: [email protected]
    To: [email protected]
    Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
    I neglected to ask what version of indesign CS3 you are using. I also 
    notice that Mac OSX 10.6.4 has just been released. It actually 
    addresses some CS3-specific issues, though they seem to be related to 
    launching the apps, not printing. It may be worth trying to update, 
    nonetheless.
    Peter Truskier
    Premedia Systems, Inc.
    510-655-4454
    >

  • Mac Lion OS print driver for hp color laser jet 1600 & business inkjet 2200

    I just brought a Macbook Air (13in) with the new OS Lion.  I however have a HP Color Laserjet 1600 and Business Inkjet 2200 that I love, but can't find a printer driver for either.  So, my questions are, does anyone know if:
    1)  there is going to be a mac lion os print driver for hp color laser jet 1600 & Business Inkjet 2200; or
    2)  is there another way to print to them (i.e., the 2200 uses HPA instead of PS and the 1600 uses PCL)?

    Any suggestions re correct driver for windows 7 and HP 4600dn?

  • Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

    After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
    Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
    Problem:
    - New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions. 
    - When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi. 
    - The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install). 
    Solution:
    1) Install Canon Printer Drivers and Software (from official Canon site)
    Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
    Canon 860 Series Drivers & Software  for OSX 10.8 Mountain Lion:
    The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
    1 Printer Driver
    (Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
    2 Scanner Driver
    (Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
    3 Network Tool
    (Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
    Canon Software for using advanced printing and scanning functions (while connected to network)
    4 Solution Menu
    (Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
    5 MP Navigator EX
    (Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
    6 Easy-PhotoPrint EX
    (Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
    Canon Support (HK) – check your local site
    http://www.canon.com.hk/en/download/main/index.do
    Select Product and drivers from support site eg http://support-hk.canon-asia.com/
    1. Choose a product category
    Multifunctional Printers
    2. Choose a product series
      Pixma
    3. Choose a product model
      Pixma MX868
    4. Choose type of document
    Downloads or FAQ
    If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
    2) Check Canon Printer and Software Working while connected via USB
    Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB.  Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’).  This is normally done as part of the automatic install but worth double checking
    3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
    After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
    Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
    DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list).  The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
    You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
    If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List.  It should say WLAN Active, identify the SSID and have an IP address
    If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

    Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

  • Printing problems with hp laserjet 1018

    - printing problem with my hp laserjet 1018 (no *.pdf files!), all other documents were printed
    - hp photosmart premium c309 works with all file types
    Windows 7 64 bit
    Adobe Acrobat Pro 10.1.7
    Acrobat Reader 11.0.3

    Also having other "permission" based problems as well. Other people cannot open my PDFs even though I have not used any security. I'm thinking about getting a previous version of Accrobat Pro and installing that.

  • Printing problem with Summarize Comments?

    Printing problem with Summarize Comments in Pro 10.1.6? When I print, I only get the number boxes on one page and the comments on the next page. The numbered boxes don't show up on the actual image itself.

    Um I dont know if im doing something daft but I tried this like you said
    PrinterJob printJob = PrinterJob.getPrinterJob();
    printJob.setPrintable(this);
    if(printJob.printDialog()){
    try {
              PageFormat pageFormat = printJob.defaultPage();
              if (pageFormat.getOrientation() == PageFormat.PORTRAIT) {
              landscape = 0;} else {
                   landscape = 1;}
              System.out.println("THE ORIENTATION IS "+ landscape);
              printJob.print(); }
    catch (Exception PrinterExeption) { PrinterExeption.printStackTrace();}
    and it doesnt seem to work as I tried it both as landscape and portrait in the print dialog but landscape is always 0.
    cheers
    pmiggy

  • Printer problem with AW 6.2.9

    I have a recurring printer problem with both hp deskjet 5150 and Epson R220. After much work with techs at both, we have determined that it is an AW problem (v. 6.2.9) Other files print okay. I've searched through recent posts and found similiar questions, but the answers aren't specific to my problem. I gather that it involves trashing certain AW files, such as Appleworks.plist and other Appleworks prefs. It will help it I know the specific files to trash and as much detail about how to find them on the HD. I will be infinitely grateful for any help.
    OSR
    Mac G4 Mac OS X (10.4.6)
    Mac G4   Mac OS X (10.4.6)  

    Welcome to Apple Discussions
    You are correct that deleting the AppleWorks preferences can fix some printing problems. I'm surprised that in finding that information you didn't come across a post with the specific information or a tip to my user tip, AppleWorks has stopped working correctly, that explains which preference files ot delete.
    Make sure you have the newest printer driver for each printer. Also, use Disk Utility to repair permissions after any system update or upgrade.

  • Printing Problems with PDF - Adobe Acrobat

    Printer - HP Deskjet 3070A
    Laptop - Asus Zenbook running Windows 7 Home Premium
    Issue: Printing problems with PDF (Adobe Acrobat Reader)
    Dear All,
    Please help!
    My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
    Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
    I have tried fiddling with the printer settings; the  print as 'photo' option, dpi settings, greyscale - as much as I can think of and I am thoroughly stumped.
    In a desperate attempt, I even installed the Universal Printer Drivers - thinking it might have been that. No. All I got was a page of gobbledygook. Consequently, I uninstalled and reinstalled the normal drivers again.
    If there are any wonderful people out there with any fabulous ideas about how I can get my shading and boxes back; I'd  very much appreciate it. Sadly I have a tax return to fill out (which is already fabulously late) and need my printer to work!
    Much appreciation in advance x

    Hey there @Reverie!
    Thanks for posting on the HP Forums!
    I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer!  You mentioned you have run the updates and uninstalled/re-installed the printer software.  Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer? 
    I have located the HP Update Software Utility that may be able to help.  You can download an run the utility.  It may be able to locate any other updates for the printer.
    I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup.  It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
    Let me know if that helped and thanks again for posting on the HP Forums!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • Printing problems with InDesign CS3 with Mac OS 10.6.3

    I am not new to InDesign... I have CS3... but I am brand new to Mac Snow Leopard (OS 10.6.3).  Although I can open CS3 and use the application, I cannot print with it.  None of my other applications has printing issues... just CS3.  Any suggestions?
    Richard

    Hi again Peter
    It is version 5.0.4.  I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
    I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0.  I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it.  Then, when I got my new computer, I decided it was time to use the newer version.  However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader.  I contacted Adobe, and they sent me a patch which fixed it.  I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
    Richard
    Date: Tue, 15 Jun 2010 20:10:13 -0600
    From: [email protected]
    To: [email protected]
    Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
    I neglected to ask what version of indesign CS3 you are using. I also 
    notice that Mac OSX 10.6.4 has just been released. It actually 
    addresses some CS3-specific issues, though they seem to be related to 
    launching the apps, not printing. It may be worth trying to update, 
    nonetheless.
    Peter Truskier
    Premedia Systems, Inc.
    510-655-4454
    >

  • Default printer problems with adobe 10.1.2

    I was having problems printing PDFs since upgrading to 10.1.2.  After reading and trying many recommendations, I happened to notice that my default printer(I have only one printer) was listed twice on the print window.  The first (default) printer is spelled "HP PSC 2350 series" (upper case 'PSC')  The second is "HP psc 2350 series" (lower case 'psc') .  The printer is named 'HP psc 2350 series' in my printers and devices, and if I select this printer, the page will print perfectly.  Now that I have solved my printing issue,  I would like to change the default setting on the adobe print window to come up as the active link, so I don't have to continue to select a different printer everytime I wish to print a document.  The printer by the lower case "psc" name is set as the default printer in printers and devices, and I cannot figure out why it doesn't come up as the default printer on the adobe reader print window.  I also cannot figure out how to change the default in the print window.   An added interesting fact is that I get no response in the print window when I try to select "preferences' or 'advanced' for the upper case 'PSC' printer.
    My computer runs in Windows 7 (64-bit).  The printer is HP psc 2355xi all-in-one.  Any suggestions are much appreciated

    I have not been able to select a different default printer for Adobe,  but I can print if I manually select the correct link everytime.
    Date: Tue, 6 Mar 2012 13:16:52 -0700
    From: [email protected]
    To: [email protected]
    Subject: default printer problems with adobe 10.1.2
        Re: default printer problems with adobe 10.1.2
        created by AMG13 in Adobe Reader - View the full discussion
    I am having the same issue.The correct printer is selected as the default printer on the control panel and there is no driver with the lowercase convention.However, the first printer option that appears is the lowercase convention. Is there any way to select a default printer for specifically for Adobe, as opossed to the PC itself?
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4248912#4248912
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4248912#4248912. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Reader by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Maybe you are looking for

  • How do I change the names associated with numbers on my bill

    I have multiple numbers on my bill that have the wrong names associated with them.  I have tried calling *611 only to wait and then be disconnected. I am the account owner  and am unable to locate where to correct the information.

  • I am getting error while installing the OEM12c agent in windows server

    Hi All, Can some one please help on this issue, C:\agent12c\12.1.0.2.0_AgentCore_233>C:\agent12c\12.1.0.2.0_AgentCore_233\agentD eploy.bat AGENT_BASE_DIR=C:\oracle RESPONSE_FILE=C:\agent12c\12.1.0.2.0_AgentCor e_233\agent.rsp C:\agent12c\12.1.0.2.0_A

  • Sender File Adapter FCC to Hierarchial MT Coversion

    Hi,    I have MT with structure as follows Header               1..1     F1          string  1..1     F2          string  1..1     SUB              1 to unbounded        S11       string  1..1        S12       string  1..1 Can you anybody help me out

  • Convert video DAT file so I can burn it to a DVD?

    I have a CD with a .DAT video file on it. What Apple applications are available for m to convert that .DAT file to something I can burn on a DVD? Freeware, Shareware, purchase suggestions?

  • Quality plan deleted  can it be retrieved? URGENT please

    dear qm friends, by mistake instead of deleting a material assigned to a quality plan the user deleted the quality plan  group can it be retrieved? when trying to create or copy similar quality plan again it is giving another group counter number   i