Printing Properties for Acrobat 8.0 Pro not sticking

Hi guys & gals,
I have a user here that is running Windows 7 that has been having an issue with printing from Acrobat 8.0 Professional for some time and while it's not a huge issue, it is a bit annoying.
Here's the scenario:
She opens a PDF file, clicks on Print, selects the printer she wants to print to and clicks on "properties" to change it from say, 8.5"x11" to 11'x17" paper size, then she clicks "OK" which returns her to the main print window only to see that it still shows the original paper size. If she clicks "Properties" a 2nd time and changes the paper size again and hits OK then everything is fine until the next time she goes to print something and she has to go through changing the print properties twice again to get the settings to stick.
It's not clear if this is an Acrobat issue or a Windows issue. Does anyone have any insights as to what might be going on here?
Thanks!

Hi Daniel,
Thanks for the suggestions, but that didn't help. And yes Acrobat is updated and I even tried the "Repair Acrobat Installation" option all to no avail. 3 of us have looked into this issue and decided there is no fix. It's just something the user will have to live with. Oh and 1 correction, the computer is running Vista, not W7, however I don't think Vista is any worse at handling printing than 7 is, and since this happens regardless of if we print with the Postscript driver or the PCL6 driver, it's gotta be an Acrobat issue, not a Windows issue. Also just going into the list of printers and reselecting the already selected printer seems to also jolt it into suddenly showing the correct (changed) settings. Weird.

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