Printing Settings

Post Author: fruitfirst
CA Forum: General
Hi
I've a crystal report which is used to print out some pallet labels. It's very basic with only 4 tables and 3 parameters. No formulas or variables etc.
When trying to print (from crystal reports 10) to our label printer (TEC B-SX5) the ribbon comes out with the paper rather that being reeled back onto the secondary reel, but when I try printing a test page from the printer settings window it works ok.
What's more confusing is when I look at the default printer set for that report, it is often wrong. When I set it to the correct printer, the report works ok... for that user only. When another user trys to print they get the original error back. They're using the same report on the same server with the same version of Crystal.
Does anyone have an insight into this problem as it's driving us nuts!
Thanks
Adam

HI Sreedhar
We can do that via FM: GET_PRINT_PARAMETERS
Please refer to this link for some sample code:
Re: How modify print parameters for user BACKGROUND using GET_PRINT_PARAMETERS.
Kind Regards
Eswar

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Hi,
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Hi SCChelpdesk, and a warm welcome to the forums!
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Message was edited by: Cunnla
Message was edited by: Cunnla

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http://goo.gl/0WUyIe
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I work on behalf of HP.
TwoPointOh
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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