Printing small envelopes

I am trying to print on small envelopes - 3.5"x 5" and the envelope gets stuck in the printer.  I am feeding it according to directions.  I have the HP 4500 all-in- one printer.   Please advise.
Thanks

Hi @sherrlit56,
Welcome to the HP Forums! 
I noticed that you are trying to print on small envelopes  3.5"x 5, and that the envelope is getting stuck in your HP 4500 printer. I am sorry to hear this, but happy to help!
For further assistance, I will need to know some additional information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
Please see this post, Want Good Answers? Ask Good Questions, by @Bob_Headrick, so you can get the most out of these forums.  
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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