Printing to a shared printer on a windows xp from my ibook and ilife/iwork

help...
i am at witts end. frankly if it were not for the restocking fee i would have returned this thing the day i got it.
i have two printers on my pc , xp pro, network.
an epson photo r220
an a hp 3740
both work flawlessly from the other pc's on the network.
i followed the intructions in the some what flimsy manual
but both error out with the statement...\
nt-access-denied
what am i doing wrong;
also, i got this machine on the 3rd of feb 2006. i should be entitled to ilife 6, and iwork6 too. i got this machine for viedo authoring.. was insured by the salesman that it would work.. slowly but it would work. it does not..
why is there a restocking fee? atleast if i can get the printer to work i can use it as an expensive wordprocessor.. strange it accesses my windows network attached storage with no problem. other then halving to connect manually each time i turn it on.
help...

pastorharrysilva, Welcome to the discussion area!
See if the information on iFelix's web site "Printing to a printer on a Windows XP PC from a Mac running 10.4.x" is any help.
If the retailer won't get you iLife '06 since you bought your iBook in February, you should qualify for the iLife Up-To-Date Program to get iLife '06 for $9.95US.

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Printing to a shared printer on a windows xp from my ibook and ilife/iwork

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