Printing to Acrobat

As of two days ago, I lost the ability to print from Photoshop.
I go to file, and the print option is grayed out.
I can still print to Acrobat from other applications.
Windows 7, CS5

Windows 7. Photoshop, CS5. Using the print command.
It is just occasional, but always during a deadline.

Similar Messages

Solution to the problem printing from Acrobat 9.4.2

Since there are nearly 200 posts in the original thread, It might be best (for those looking for a quick solution) to do this in a new thread.
The problem is that you cannot print to a network printer from Acrobat (pro) 9.4.2. Printing to a local (USB) printer seems okay.
The solution (for us) was found at http://www.hypersensory.com/content/fix-printing-after-installing-adobe-acrobat-942-update
The approach I tested was:
[T]he fast and easy way:
1.) go to the installation directory of Acrobat (C:\Program Files\Adobe\Acrobat 9.0\Acrobat)
2.) Look for the file "Adobe.Acrobat.Dependencies.manifest"
3.) Open it and delete the line <file name="atl.dll" />
4.) Reboot your machine after saving that file
This should fix the issue of being unable to print PDF file after installing 9.4.2 update for Adobe Acrobat.
With thanks to the folks at HyperSensory.com! It works!

Could someone from Adobe respond to this specific issue so that we know we are being heard? Will the fix for the print issue also resolve the 'attach to email' problem? Is there any work around other than telling users to attach directly from their email programs?
Thanks in advance for your response to our concerns.
Penny

Cannot Print in Acrobat Pro 9.4.2 (XP Pro SP3), but Other Apps Can

I am unable to print PDFs on my workstation unless I drag them from a Windows Explorer session and drop them on an open printer window (Start, Printers and Faxes, double-click on printer to open window). I have Acrobat 9 Professional (ver. 9.4.2) running under Windows XP Pro (SP3). I cannot print a PDF from within Acrobat or from within a browser window. I have done a "repair install" on Acrobat and rebooted. When I try to print from within Acrobat or a browser window, I do not receive any form of error message. There is no indication of any problem. If I have the printer window open window (Start, Printers and Faxes, double-click on printer to open window) and I try to print from Acrobat or a browser, I never see anything appear in the window, even briefly. If I drag a PDF from Windows Explorer and drop it in the printer window, the document name appears briefly in the window and the document prints.
I have double checked my printer settings from within Acrobat to make sure that it is not "printing to file." The correct printer *is* selected.
I've tried printing to different printers in the office. I've even tried printing to the "virtual printer" which is a front-end to our fax server. No dice. If I monitor the printers folder (which lists every printer that my workstation can print to currently), the "documents" column (which shows the number of documents in the queue to be printed) never changes from zero.
The fact that I can drag a PDF from Windows Explorer and drop it on a printer and get it to print really puzzles me, since I thought that this was only possible if either Acrobat Pro (or other paid version) or Acrobat Reader was installed. That is, I thought that Windows XP cannot print a PDF unless some sort of PDF reader (Acrobat, Nitro, etc.) is installed. Then again, I may be mistaken. *IF* indeed Windows XP doesn't know how to print a PDF without help from a PDF reader of some sort (Acrobat Reader, Nitro, etc.), then how is it that I can drag, drop and print, but I can't print from within Acrobat Pro itself? Meanwhile, all other apps print just fine to any given printer.
FYI... this question has languished for two weeks with no solution at experts-exchange.com. I've never stumped them before. I've never waited more than 24 hours for an answer there before, and usually a solution takes just an hour or two. This suggests to me that my situation is quite rare. Can anyone get me on track?

SOLVED:
See http://kb2.adobe.com/cps/891/cpsid_89178.html

Faded colors when printing from Acrobat - different than previous

Hi
I have read some threads about color fading when printing a PDF created in ID and printed from Acrobat. My problem is the same and I am also having the same problem with PDF's exported from Keynote (client created posters). It sounds like I should work with the PDF optimizer for the solution. Has anyone experienced the fading colors from anything other than ID or Quark made PDF's? Did the optimizer fix the problem? I find it frustrating that I can print directly from ID and not have a problem - why can't they all get along! ;0)
Using Acrobat 9, Keynote 09 and an Epson 9880 printer.
Thanks

RE: "You don't indicate what Xerox printers you have"
In my first post I named it, is that the information you need?
Docucolor 3535 using Splash 3535
That's interesting, so I have to find a way to turn off the printer's Color Management function? I mailed them, hope they can tell me how to do it easily. They usually just tell me to not use any profiles and so on, but that's the general rule in this area, I'm really tired of hearing it. Everybody seems to think profiles and LAB mode are nuclear science and I should stay away from it.
Anyway, the test image I'm using is a simple photograph (size A3, 300dpi), so no transparencies at all. I'm placing this image into an equally large ID file and print it from ID, then export it to PDF-X/3 and print it from Acrobat. Hope that helps.

Can't Print from Acrobat 9 Pro on windows 7 64bit....

I have a windows 7 64-bit computer that can't print to any printer from Acrobat 9 Pro. When you try to print I get the following error:
"print driver host for 32 bit application has stopped working"
Any thoughts, it's driving me crazy....

I'm having the identical problem and the only way I can get it to work is by not trying to change the title suggested by Acrobat for the PDF.
If I try printing from Firefox and pasting in a new PDF title, it crashes Firefox.

SLOW PRINTING to Acrobat 8 Pro from Office 2007 on OS Win 7 Pro after updating to 2.0-2.3 ...???

Everything worked fine for a while. Keeping machine updated and such. Yes have older version Acrobat Pro 8 and downloaded the update files and slowly working through updating. Now on version 2.3. I noticed before that version 3.0 and 3.1 were not allowing me to create pdfs via the Acrobat icon. At the time I could print via "print", but some Office programs were missing Acrobat ICON too.
Now, my problem: I can't print directly from Office. I can't print within Acrobat. It takes an extremely long, long time (longest wait was about 1/2 hour) to print just one page of text. I found that if I first print using Microsoft's XPS printer function (but only through Acrobat, again, not directly via the XPS print function), then I can easily convert that to a PDF. I've been in the habit of sending PDFs and not everyone is familiar with XPS, so don't want to send that type of file.
Can anyone help in determining why printing PDF is sooooo slow or not printing at all?
Thanks.

Everything worked fine for a while. Keeping machine updated and such. Yes have older version Acrobat Pro 8 and downloaded the update files and slowly working through updating. Now on version 2.3. I noticed before that version 3.0 and 3.1 were not allowing me to create pdfs via the Acrobat icon. At the time I could print via "print", but some Office programs were missing Acrobat ICON too.
Now, my problem: I can't print directly from Office. I can't print within Acrobat. It takes an extremely long, long time (longest wait was about 1/2 hour) to print just one page of text. I found that if I first print using Microsoft's XPS printer function (but only through Acrobat, again, not directly via the XPS print function), then I can easily convert that to a PDF. I've been in the habit of sending PDFs and not everyone is familiar with XPS, so don't want to send that type of file.
Can anyone help in determining why printing PDF is sooooo slow or not printing at all?
Thanks.

Slow pdf printing in Acrobat 9.2 on OS 10.5.8

When I try to print out a pdf that I have opened in Acrobat 9.2, the printing process takes hours, regardless of the printer that I'm using. If I use Mac Preview with the same document, however, the document prints out in under a minute. I am not the only one in this office to have this problem. Any help will be much appreciated, since this problem is slowing things down tremendously.

whitestripe88 wrote:
For me that didn't solve the problem. Printing with Preview works just fine, printing with Acrobat Pro 9.2 takes forever... I have no idea how to solve this issue...
Have you checked to see if there is a Print Driver Update for your printer for OSX.6. Anslo make sure your up to latest X.6 version I belive its 6.2 now (may be 6.1)
(Please note information is given by an Experienced User of Acrobat. I am not an employee of Adobe.)

Printing to Acrobat = no images!???

I writing my own software that does a bunch of stuff for a lab, and one thing it needs to do is print a two page report. Page 2 has two bitmaps on it. I can print (on paper) to a number of printers, HP LaserJets and inkjets, with no problems, but when I try printing to Acrobat, to create PDF files (obviously), the two bimaps don't print. Well, sometimes they don't print, or maybe only one of them prints. But this doesn't ever happen on my other printers. I can create PDF files using a SmartDraw PDF FIlter, something that came with a flowcharting program I bought last year, and it works fine. But, again, Acrobat doesn't.
One other thing, I've been dealing with this for a while, and in earlier versions of Acrobat, v5 I think, it didn't work, then an update came along and it started working, then another update came along and it quit working...
Recently I've started trying out programming tools from other authors, things that promise to streamline my prinngint, and they do, but the bitmap printing problem is still with me.
Given that my program works well and consistenlty for other printers, and I'm not doing anything special regarding how I call Windows' printer functions, and for that PDF filter, what's up with Acrobat and how do I fix it.
By the way, my bitmaps are 2400x1800 images, and they are bitmaps, not tiff or jpeg. They print at about 7.5" wide and 4" or so high, so I think my file size is about right for getting good results, about 320 ppi.
Finally, for the image prining itself, I've used DrawBitmap and StretchBitMap (I'm programming in Delphi, but these are probably familiar to those using other languages) which both use DIB when printing. DrawBitmap printed the images sometimes, StretchBitmap never. I'll try using StretchGraphic today and I'll see if reducing the sizes of the images helps. But, I doubt image size will matter because in the past even 640x480 images had problems printing.
Thanks.

Manually?
My program just uses standard Delphi and Windows functions to print. By print, I mean when I want to create a PDF file I print to Adobe PDF, same as I do with all the other programs on my PC. I'm not using and Adobe SDK routines.
Like I wrote initally, I can print fine to several other printers, but not to Acrobat to create PDF files, and in the past Acrobat has sometimes worked and sometimes not worked, depending on the update. SmartDraw's PDF filter works, but that software is not on a lot of people's systems. I may contact them to see if I can find out what they are doing differently.
Also, I have all kinds of error trapping around the bit of code that creates the bitmaps and sends them to the printer, all part of trying to figure out what is going wrong. No errors are reported either by my program or Adobe PDF. I even went as far as, during the print process, to copy the bitmaps to the clipboard so I could see exactly what Adobe PDF is getting. I then pasted them into Photoshop. The images look fine.

Printing from Acrobat X Pro

I converted a web page to a pdf in Acrobat X pro. The result was two pages of text and a few uncomplicated images. I tried to print those two pages to a standard desktop printer. Acrobat then proceeded to "flatten" the pages...whatever that means. Flattening of each page took approximately 4 minutes...so I had to wait 8 minutes before my two pages could actually be printed. I then decided I wanted an extra copy of the pages, asked Acrobat X to print them again. Instead of remembering the version it just created during the "flattening" process, it started all over and took another 8 minutes to flatten the two pages before printing.
How do I get acrobat to just print the document as a text page with images, like it always did in Acrobat 9? This is EXTREMELY frustrating and terribly inefficient. It's pretty useless for printing as it now operates, which is a big problem for me. And what is "flattening"??
Thanks.
Chick

OK, well no offense, but that's a odd response. I said that I have been running a dual Office 2010 and 2013 for over two years right along with Acrobat X Pro without problems. So telling me it is not compatible and that I should upgrade, is sort of a odd response.
However it may point to the possibility that I should be careful to save the DOCX in compatibility mode, which I might have been doing previously and then failed to do this time, over and over again.
I will test that theory out. So odd response or not, it may have given me a clue to solve the problem. But if it is solved, it will not be because I followed your advice.
Best regards!

Same as Source Printing from Acrobat 9

Hello Everyone,
I'm in the process of testing CS4 for deployment to a large print production environment and I'm seeing some interesting behavior in so far as it's handling of color management is concerned, specifically with Same as Source printing from Acrobat.
I currently have CS2 deployed, and we're using InDesign for page composition. We primarily accept Adobe RGB (1998) and US Web Coated (SWOP) artwork. PDFs are created from InDesign via File > Export, and we have it configured for "No Color Conversion" and "Include all Profiles." As such, our PDFs contain both RGB and CMYK artwork, all of which is tagged with an ICC profile.
In Acrobat 7, we submit these files "Same as Source" to our RIPs (Fiery and Wasatch) in order to preserve the embedded profiles. All of our color management is handled at the RIP. This works quite nicely. We have tested the submissions and the RGB and CMYK builds (color numbers) come through dead on.
With Acrobat 9 Same as Source submissions, we are seeing that the builds are changing, and that we are getting a conversion to CMYK.
-Original PDF file
Raster RGB - 191,45,47
Here are the numbers that are submitted by Acrobat, captured by our RIP:
-Acrobat 7 Same As Source
Raster RGB - 191,45,47
-Acrobat 7 Printer/Postscript Color Management
Raster CMYK- 0,244,245,0
-Acrobat 9 Same As Source
Raster CMYK - 0,242,251,0
-Acrobat 9 Printer/Postscript Color Management
Raster CMYK - 0,242,251,0
-Acrobat 9 Acrobat Color Management
Raster CMYK - 17,248,245,1
So the question is: What changes have been made in Acrobat 9 to cause for it to handle Same as Source print submissions differently? Why is it that our builds are changing when Same as Source has always been how we get "pass through" color from Acrobat?
Has anyone else run into this? From the perspective of a RIP-driven, color managed workflow, this is a serious issue, no?
(This is also posted to the Color Management forum, as it is both a color management concern generally, and an issue specificly related to Acrobat.)
Matt

We’ve done some further investigations into the differences in Same as Source printing from Acrobat 7 and Acrobat 9. For our tests we created a simple InDesign file with two red vector rectangles, one defined as Adobe RGB (1998) and one as U.S. Web Coated (SWOP). This file was then exported to PDF with “No Color Conversion” and “Include All Profiles.” The resulting PDF contained both rectangles tagged as specified, as verified with PitStop.
We then opened this PDF in both Acrobat 7 and 9 and printed to PS files (at the time, the queue for our HP5500PS was selected). Our cursory findings are:
1. The file sizes differs, which suggests that there is a difference right off the bat.
2. The printed artwork differs visually, which is troublesome.
3. In both instances, when opened in Notepad2, the page objects appear to be tagged properly with Adobe RGB and SWOP specified as the objects color space. This, on the other hand, is good.
a.       Acrobat 7
i.      RGB – Line 3342
ii.      CMYK – Line 3400
b.       Acrobat 9
i.      RGB – Line 8406
ii.      CMYK – Line 8468
4. And here's the biggie: When the PS file created from Acrobat 9 is opened in Illustrator, it says "The document does not have an embedded RGB profile" and it allows for the specification of an RGB profile ONLY. When the PS file created from Acrobat 7 is opened in Illustrator, it says "This document contains objects using both CMYK and RGB color modes. Illustrator allows only one color mode per document. Which color mode would you like to use?" Of course, this PS file SHOULD contain mixed color modes (because it came from a mixed color mode PDF), but only the PS files from Acrobat 7 do. The PS files from Acrobat 9 do NOT. This suggests to us that the PS files (and therefor print data submitted to PS queues as Same As Source) created by Acrobat 9 are not honoring the embedded ICC profiles of tagged artwork.
Does anyone out there have any thoughts or experience? If what we are finding is true, this is a major problem for Adobe's Acrobat 9 print engine.
Matt

Printing freezes Acrobat Reader various versions

I have one (luckily, just one) client who has a problem printing from Acrobat Reader. So far, this problem has been with v6.x, v7.x, and v9.x (uninstalled 6.x, installed and uninstalled 7.x, and then installed 9.x, trying to solve this issue, with no changes).
For the longest time, there was NO problem printing PDF files. Then, she couldn't print at all, it would bring up an error message. I read where setting/changing the default printer would solve this, and it did -- to a point.
Now, when she tries to print (FILE | PRINT -- read below as to why this is necessary), it will print, but the printer dialog box takes a LONG time to come up (3-5 minutes) and then the drop down menu to select a printer takes a long time to come up, as well.
She travels between various offices, which is why she must use FILE | PRINT -- she needs to choose the printer(s) that are available to her when she logs into the network. There are HP, Cannon, Lexmark, and other printers at these various locations.
The problem *only* happens in Acrobat Reader. All of the other applications print fine.
Today, I discovered something interesting by accident. If she is *disconnected* from a network, and starts a print job (again, FILE | PRINT), the printer dialog box opens almost immediately, as does the printer selection drop-down menu. She can then reconnect to the network, after selecting a printer, and then press OK (to print), at which time it does print just fine.
So, in a nutshell:
(1) It *only* happens when trying to print something from Acrobat Reader regardless of version.
(2) It is *only* slow to bring up the printer dialog box, and printer selection drop-down menu when connected to a network.
(3) It *will* eventually (say 3-5 minutes later) bring up the printer dialog box, and printer selection drop-down menu, and print, when connected to a network.
(4) She is using Windows XP (I didnt check on the service pack version, it is, for certain SP2 at least, although she may have allowed Windows Updates to upgrade it to SP3). Multiple printers are being used, from various vendors (HP, Lexmark, Canon, others) so it is extremely unlikely that it is a printer driver issue.
(5) There are others with identical laptops, Windows XP, and using the same printers and Acrobat Reader who also travel to the same offices and work in the same fashion as she, and they do not have this issue.
So, anyone out there smarter than me, any suggestions about how to resolve this?

Hi, I found this to work
open cmd
type the following and press enter after each command:
c:
cd\
del arc*.tmp /S
What the command does is that it deletes acrobat temp files that are stored on your pc, which slows down acrobat printing.
I found this info at http://kb2.adobe.com/cps/403/kb403914.html towards the bottom of the page
Hope it helps

IE8 crashes printing to Acrobat 9 from Yahoo message

Anyone who belongs to a Yahoo list area is probably familiar with the print command to print a message either to a printer or to Acrobat (this is not the print command at the top of IE to print the whole page). With IE7, I had no problems printing to PDF. With IE8, printing to Acrobat crashes IE at the point where the window comes up showing the folder structure on the local drive and a generic filename for the PDF. The cursor blinks at the highlighted filename but IE is frozen. I can't overwrite the filename, change folders or cancel the print. I have to use Task Manager to kill the app. Oddly enough, an error message comes up and says I can't kill the process because the system is waiting for a User command - a command I can't execute because IE is frozen. I assumed this is an IE problem but there were no answers in an MS forum except to upgrade Acrobat. I upgraded to Acrobat Pro 9.1.1. Same problem.
The reason I put the question here is that I can print the mesage to a local printer, just not to Acrobat, so it looks like a compatibility problem.
Any hints except restoring back to IE7? If this were a valid option, I would restore my Vista Business 32 system back to XP. For what it's worth, I installed IE8 because of security problems with Vista and IE7 per MS.

I have found this to be a problem with any web page that has a print command. The solution I have found is to open task manager, go to the process tab, kill the "acrotray.exe" process. This removes the locked "File|Save" dialog box. Then with the printer friendly formated window open I choose the print command from IE (or use the CTRL-P short-cut if there is no menus) and the "File|Save" dialog opens again this time not locked and I can save the PDF to a file.
This solution will not work if the embedded print command does not first display the printer friendly output in a window, but only presents the dialog boxes. In that case there is no work around.
I have looked all over the Adobe and Microsoft sites and although I can replicate this issues 100% of the time, there appears to be no discussion or solution other than your post of the problem.
I have opened a support case with Adobe, but I am not holding my breath.
Good Luck.

System crash while printing to Acrobat printer

This is something that has annoyed me for a long time, sometimes while printing to Acrobat (making a PDF), the computer hangs and I have to turn the power off on the computer to shut down. I had this issue with version 7 and when I updated to version 9 the problem seem to go away. Now the PDFs that version 7 crashed on, version 9 wasn't. Tonight that all changed version 7 and 9 are hanging on certain web pages.
The question, is this a problem that's a setting issue or an Acrobat bug or a Windows issue or an explorer issue?
BTW this is a recently installed XP SP3 machine with only Adobe CS4 and Office 2007 on it, nothing else.
Joe

Well apparently it has something to do with the Internet Explorer, sort of. If I use Apple Safari it doesn't crash/lock up. But then again Safari is sending page images to the Acrobat printer, while the IE is sending the text as fonts. I also got stuck using winnovative free HTML to PDF Converter as another work around the #$%^ I paid for. Maybe it's not #$%^, but it's still annoying that I've had this problem since version 7 and I'm using version 9 now.

Printing issues Acrobat Pro 9.5x

Suddenly Acrobat Pro 9.5x (Windows XP) won't print anything except B&W. Greyscale & color images are converted into solid black blocky bitmaps. Color text prints as black.
Xerox Phaser 6280DN (Color Laser) only affected on Win XP only. The PDF will print correctly on another printer (Brother 6490CW)
Same PDF will print correctly if printed from Illustrator CS4
Problem is recent: may have occured after installing an Epson Artisan 50 printer driver (not certain about this)
Problem does not occur printing in Acrobat 9.5x from Macs on same network
Printer test pages are normal & printing from other applications is normal
Troubleshooting steps taken (nothing works)
Uninstalled Epson Artisan 50 printer driver
Updated Acrobat to 9.5.2
Uninstalled/reinstalled Xerox Phaser Postscript driver
Updated Xerox Phaser firmware
Cosmic rays must have hit some part of the Acrobat print engine. It as though Acrobat is applying some extremely heavy compression to all greyscale & color images. I've looked at all the preferences & cannot find anything unusual.
Reinstalling Acrobat will mean reinstalling all of CS4 right? Uggh...
Thanks,
Felicia

I can't believe how simple this answer is, and that if fixed my problem completely. My problem wasn't printing but that I couldn't see large portions of documents. If the document was totally from a scan, nothing would show. At the same time, the same document would open fine in Acrobat Reader or WordPerfect.
I had tried Repair twice. No change. In looking for the mythical (but non-existent!) "reset all Acrobat settings to default"), I found this page. I checked the View Large Images box and bingo, my problems were over. I have no idea how it got unchecked (my cat?).
Anyway, thanks.

Can't Duplex print from Acrobat Pro 9.3.2 to Epson Artisan 800

I can not duplex Print from Acrobat Pro 9.3.2 to an Epson Artisan 800.
I an running it from a MacBook Pro with OSX 10.6.3
I called Epson support and they could not help me.
However they suggested that I try using Adobe Reader.
Well that works OK if I choose to print the document as an image, but I would prefer to just be able to work within Acrobat Pro.
Does anyone outthere have any settings within Acrobat Pro that would enable duplex printing?
Thanks
Dunc

All this is totally different Screen (I use a HP DJ 990cse) This sort amplifies Larry's Answer:
Every Printer is setup naturally different.

Which print in acrobat professional 9 in windows 8.1 x64?

Which print in acrobat professional 9 in windows 8.1 x64?

To print from Acrobat 9 Pro the click-path is "file - print".
As to using an Acrobat 9.x product in Windows 8.1 that's a no go.
The Acrobat 9.x product family is not compatible in Windows 8 or 8.1.
Note: The Acrobat 9.x product family passed into "End of Support" mid-year of 2013.
If in Windows 8.1 one must install (and update) Acrobat XI.
Be well...

Printing to Acrobat

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