Printing to certain printer will only do 2up

I have a lexmark x450e that is networked to our office.
I have reset the printer, created new. but when I print it is always 2up from all programs, AI, ID, Acrobat, Chrome.
The layout is however set to just 1 page.
Is there a system file that I can remove?

Yes, the instructions seem a little vague. For example, where it says "change the profile" I think it means to choose Edit > Convert to Profile. But you should verify that because there are other possible interpretations of "change the profile."
weronika_w wrote:
EDIT: It seems like they have given me steps to follow, like place in library, etc. but even this I don't know where to find. Could this be a mac/windows difference? Any help will be greatly appreciated.
Yes, you have been given Mac instructions. The [username]/Library/Application Support path does not exist in Windows. In general, where it says to look in [username]/Library/Application Support, in Windows you should instead look in [username]/AppData/Roaming/ . You might find the following document useful as a guide, because it compares Mac and Windows folder paths for the same files: Preference filenames and locations in Photoshop CS6

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hi there,
could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using and where are we printing from?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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Hi. My HP Photosmart 5512 will print only the colors, not black. I've installed a new cartridge (old one ran out) and it still won't print in black, only in the colors. I've done everything I can think of, taken it in and out several times, checked to make sure it looked just like the old one, ink stains a tissue when I touch the "hole", turned it on and off. ??? Why is this happening? The printer is only about a year old and I've installed several black cartridges before with no problems. Please help and thanks.

Hi reloading1
I understand you changed the black cartridge and can't print in black.
I have included a document for checking the ink levels, making sure the vents aren't clogged and how to clean the printhead. The printhead is permanent on this model.
This document provides how to manually clean the cartridge contacts. Click Here.
Print a diagnostics page by going to Solution six: Print and evaluate a Print Quality Diagnostic Report to see if it will print in black. Follow the full document also.
Are you using Genuine HP Cartridges?
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What are the ink levels?
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Gemini02
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hi there ~
no matter how many times I ask the printer to print ALL pages, it will only print one at a time, so I have to manually print page 18, 17, etc....
Could this be because the pages are arranged left to right? that would seem strange.
also, I cannot find a function to re-arrange the pages. for example, i want to re-organize to make page 18 at the front as page 1. I just don't get it though I've searched the program.
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Hi td,
Welcome to AppleDiscussions and the AppleWorks forum.
"no matter how many times I ask the printer to print ALL pages, it will only print one at a time, so I have to manually print page 18, 17, etc...."
My memory says the same as Yvan's.
If the printer dialogue has a checkbox labeled "Collate", make sure the box is checked, even if you are printing a single copy. If memory serves, this suggestion was made in connection with HP printers.
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Hi, check your 6510 printer properties.
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If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
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Hi,
I have got quite a big problem with my printer application. I am only using network printers over smb here:
Basically if I print something nothing happens. I notice a program to appear in the Dock and immediately disappear again. I can not say if this is the printer queue because it happens too fast. As a result nothings gets printed at all.
When I try to open the printer queue program from the system settings in order to have a look what might be wrong the same thing happens: The program opens and closes at once in the Dock. Else nothing.
In the activity monitor the process is just not there, not even if I keep it open trying to print or opening the printer queue. Probably crashes instantly.
Restarting the computer does not help. I've got the latest software updates but I cannot nail the problem down to a specific version because the last time I printed is like 3 months ago. (paperless and stuff like that ;-))
So that is my problem. If you have any hint I'd be very pleased.
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Hi there.
One suggestion would be to pause the print queue. Then when you try to print you can see if the print job is being created and held in the queue.
If the print job fails to be created then you know that the application is not creating the job correctly. Does this occur with all applications?
If the print job is appearing in the held queue but errors when you resume the print queue then it would suggest something is wrong with the printing system. You could try removing the network queue and adding it again. If this does not help then I suggest a reset of the printing system - process described below. The reset will remove all of your printer queues in Print & Fax but not remove your printer drivers, so you will only need to add your printer queues again.
*How to Reset the Printing System*
1. Open System Preferences > Print & Fax
2. Move your mouse over the Printers list
3. Hold down the Control button and click the mouse
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5. Restart your Mac

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Hi @5867 ,
I see that you are experiencing issues printing a multiple page document. I will certainly do my best to help you.
From the application your printing from, go to File, Print, Number of copies select 2. Uncheck Collate. You can now change the number of copies. Collate should now stay unchecked.
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How to use MSCONFIG. Click on the Startup tab and disable all.
Test the printer.
Then go back in and enable all from the Startup tab.
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How is the printer connected? (USB/Ethernet)
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please provide in detail the results if you are still having issues.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

OfficeJet J4550 All-In-One not scanning or copying; only prints from certain sites

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Hello bran1288,
Welcome to the HP Forums.
I see that you are having an issue with scanning and printing from a select few sites.
I have a few steps that we can try to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
As for printing from web pages, please make sure that you have your firewall or anti virus settings turned down as well as the Pop-up blocker disabled. If this does not resolve the issue, maybe try another web browser such as Mozilla fire fox or Google Chrome.
As for the scanning issue, so I can better assist you, please respond with which Operating System you are running:
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Please write me back when you have time and I will be happy to help.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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This seems to be a commercial product. For the best chance at finding a solution I would suggest posting in the forum for HP Business Support!
You can find the Commercial Laserjet board here:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

C4650 Will only print black from the internet. MS Word and PS will not print in black but has color.

Before you think I just haven't tried anything, let me run you down with the whole lot:
-HP PhotoSmart C4650
-Windows Vista
-Problem: My printer won't print in black --but-- this only goes for Microsoft applications it seems. If I have a page of text in black, when printing from MS Word, the page comes out blank, however the printer is actually "printing" back and forth. IF, however I print from my browser, from email, or a webpage, picture, google docs, etc, black prints *just fine.* So far this holds true for both MS Word and PhotoShop CS5. Issue: Black ink simply doesn't print from any program other than a browser.
-NO. The cartridge isn't empty. NO. It's not incompatible. NO. The cartridge head isn't dry and I am not going to soak it in water. This is a new cartridge. It's the official HP brand.
I've done a search and I've found that a few people seem to have this "only print from the internet" problem, however none of these was solved. The only advice that an HP support member gave to one of them is to "install XP service pack 2" however.. I am not running XP. A few other people get the opposite issue where they can only print color from the internet and not from the computer's applications.
I don't know much about printers but it sounds like some kind of driver issue. Yes. I've already searched for, uninstalled and reinstalled drivers. Whenever I have to print something, I now try to open it up in my firefox just so I can be able to print black. It's quite the hassle. Almost seems like some kind of ploy to cause people to buy new ink cartridges when it's not really empty.
-Yes, I have also uninstalled and reinstalled the printer.
-Updated my windows (although idk how that would help. But I know it's going to be a suggestion anyway.)
Is there any known fix or should i chuck it off the balcony and go get a lexmark?

Hi lisaloyd,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having issues printing in colour. I also see that you are using a Lexmark printer. I would advise you to get into contact with Lexmark so that they can show you how to navigate through the printing software that they provide.
Please click on the following link to get to Lexmark Support.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP LaserJet P1102w will only print wirelessly if I turn the printer off and on again

I have 2 Laserjet P1102w that work fine printing through USB. However, I was hoping this printer could become the standard wireless printer for individual users in the office. I have setup 2 different printers wirelessly with their own static, reserved IP addresses and they are connected to our wireless access point (WPA). We have all laptops that are connected to the network via the same access point as well as through hard wired ethernet. In all cases, they are on the same subnet.
Once I connect any laptop to one of these printers wirelessly through either the "smart install" client or the latest regular installation exe off of HP's site, it will print fine initially. However, whenever I undock the laptop or even just wait a few hours, the connection will be lost and I cannot print. The queue just says "Error - Printing" when I print sometihng. No errors in the logs. The connection will come back if I turn off the printer and turn it back on. This is very annoying and will probably not be acceptable to the users.
So I wanted to do more testing and connected both printers to my laptop wirelessly and made sure they could print successfully. I opened 2 command windows and ran a ping -t on each IP address to see at what point the connection dies. The ping will reply until I undock and go from hard wired / wireless to just wireless.. then it will say "Destination unreachable" and I can't even access the web interface. Even if I redock to hard wired / wireless, I still can't print unless I restart the printer.
This happens on 2 different laptops with 2 different p1102w printers. Any clue as to what's going on here and how I can fix it?
Edit:
If I have both wireless and nic enabled, once I undock the laptop, the ping -t changes from replying to the ip of the printer, to replying to the address of the wireless adapter with "Destination host unreachable".
For example:
IP of printer: 192.168.2.95
IP of wireless adapter on laptop: 192.168.2.25
ping 192.168.5.95
Reply from 192.168.2.95
Reply from 192.168.2.95
*undock"
Reply from 192.168.2.25 Destination Host Unreachable
Reply from 192.168.2.25 Destination Host Unreachable
This does not happen if I disabled the nic and run only off the wireless card. So the workarounds are to either turn the printer off and back on if I undock every time, or disabled the nic.
At this point, I just want to understand why it is like this?

Mowaffaq, you may want to determine whether you are making those changes in the master printing preferences (versus the adjusting the session printing preferences from within your application).
Click "Start", click "Printers and Faxes" (or "Devices and Printers"), right-click your printer, and select "Printing Preferences". On the "Paper/Quality" tab, you should be able to specify A4 as your default paper for all future print jobs.
Hope that helps.

Printing to certain printer will only do 2up

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