Printing to my Epson Stylus Pro 3800 (Grr...)

Hi All,
I'm a fairly recent convert from Windows and I LOVE my Mac for everything EXCEPT printing to my 3800.
I have always had a problem with my Epson Stylus Pro 3800 printer on my Mac. The two just don't seem to get along. I've wasted countless pages of expensive paper and what seems like gallons of ink trying to resolve this issue, but I'm getting nowhere. I've ruled out physical problems with the printer - it works flawlessly on the three PC's I've connected to it (via usb).
Until this evening I was using the Epson drivers for this printer. They were flakey at best. I would get random 'communication errors' that could happen at any time during a print - start, end, somewhere in between or, if I was lucky, not at all. Having had enough I went looking for a solution (again) online tonight and stumbled across Gutenprint 5.2.6.
I've been able to install the drivers successfully by following the documentation but I can't get the printer to print via USB or IPP. Using usb, I get a message in the print queue 'backend USB Failed' and the printer goes into a Paused state. Using IPP the print job apprers to spool and queue reads 'Connecting to printer... ' for a while then returns with 'Unable to connect to printer; will retry in 30 seconds..'.
I believe the IPP is failing because the print queue options in the Gutenprint setup. The install says to leave Queue blank for the default queue. I tried that - it didn't print.
I browsed to the embedded 'EpsonNet Config' page in the printer and named what they call 'printer name' as printer. I presume that's the queue that the gutenprint driver wants, but I still get the same result.
When I look at EpsonNet Config, the IPP URL is http://192.168.9.166:631/printer.
When I look at the Printer Setup on the Mac, I see
Queue Name: 192_168_0166
Driver Version: 5.2.6
URL: ipp://192.168.0.166/printer
Can someone tell me what I'm doing wrong? I'm frustrated beyond belief with this problem and really could use some help using either the Epson drivers or Gutenprint drivers - I just want some consistent output.
Thanks in advance for any clues you may be able to offer.

I have been using an Epson 3800 with my I Mac for four years and up untill I upgraded to OSX Lion the only problem I had was colour issues associated with some ICC profiles. After upgrading to Lion and downloading the latest OSX update (10th May) I could not print.
One of the problms was that the print settings continuously defaulted to:
Page Setup: Sheet Feeder
Media Type: Ultra Premium Photo Paper Luster
I would change the settings to what I wanted, I saved them selected Print. My printer promptly started changing from Matte ink (what I had set my print setting s for) to Photo Black.
After trying all i could to correct this. I finally gave up and rang the Epson Helpline. After 3 telephone calls over a day and a half during which I was talked through the procedure you described, the problems were still not resolved.
My contact on the Epson Helpline then tried to simulate the problem on his MAC. He discovered that he had the same problem the print settings would not save, albeit on a Epson 3880 driver. He then advised me that the problem was not with thw Epson Drivers it was a MAC/Apple problem.
I then rang the Apple Helpline (at £1.35 a minute) described the problem and was eventually put through to a supervisor. Who asked me to send her a set of screen shots describing the problem, This I have done, I have received an acknowledgement of receipt and have been advised that I should get a response within two working days.
I am waiting hopefully.
I have tried to print both via CS5 and Aperture the problem is the same in both instances.

Similar Messages

  • I have a fairly new 27" iMac running Mac OS10.6.7,  I'm trying to print to an Epson Stylus Pro 3800 via an in-house wireless network.  I have installed the latest Epson drivers.

    I have a fairly new iMac running OS 10.6.7.  Im trying to print to an Epson Stylus Pro 3800 via an in-house wireless internet.  I have installed the latest drivers.  It was working a couple of months ago.  My wife is on the same network using a MacBook Pro and the same OS and is having no problem.

    I have been using an Epson 3800 with my I Mac for four years and up untill I upgraded to OSX Lion the only problem I had was colour issues associated with some ICC profiles. After upgrading to Lion and downloading the latest OSX update (10th May) I could not print.
    One of the problms was that the print settings continuously defaulted to:
    Page Setup: Sheet Feeder
    Media Type: Ultra Premium Photo Paper Luster
    I would change the settings to what I wanted, I saved them selected Print. My printer promptly started changing from Matte ink (what I had set my print setting s for) to Photo Black.
    After trying all i could to correct this. I finally gave up and rang the Epson Helpline. After 3 telephone calls over a day and a half during which I was talked through the procedure you described, the problems were still not resolved.
    My contact on the Epson Helpline then tried to simulate the problem on his MAC. He discovered that he had the same problem the print settings would not save, albeit on a Epson 3880 driver. He then advised me that the problem was not with thw Epson Drivers it was a MAC/Apple problem.
    I then rang the Apple Helpline (at £1.35 a minute) described the problem and was eventually put through to a supervisor. Who asked me to send her a set of screen shots describing the problem, This I have done, I have received an acknowledgement of receipt and have been advised that I should get a response within two working days.
    I am waiting hopefully.
    I have tried to print both via CS5 and Aperture the problem is the same in both instances.

  • Photoshop CS6 on a Mac using an Epson Stylus PRO 3800 printer.

    Installed Photoshop CS6 on a Mac Version 10.9.4. Installed an Epson Stylus PRO 3800 printer. When I try to print through Photoshop the dialogue box won't give the option to color manage. I followed the link suggested in the print dialogue box but that was for CS5 and said it will only work with TIFF files. I work with .psd files. I downloaded it but my Mac will not let me open it. Any help would be most appreciated. Mary Ellen

    From Chris Cox: If you choose "Photoshop manages color", then Photoshop is managing the color and the printer driver is supposed to disable it's color controls (and let Photoshop manage the color).
    If Photoshop is managing the color, then there is nothing else for the printer driver to do - so it grays out it's own color controls because they don't apply while Photoshop is managing the color.

  • How do i print from iPhoto with Epson Stylus Pro 3800 Printer Driver v8.64

    Please help...I'm a new user...how do i print- select paper Epson options and make colour adjustments using iphoto and  Epson Stylus Pro 3800 with Printer Driver v8.64

    Yes, do share your solution for others who may want to do the same with their special profiles and printers.

  • I use the Epson Stylus Pro 3800. What is the printer profile to use in the "color management" tab?

    I use the Epson Stylus Pro 3800. What is the printer profile to use in the "color management" tab?

    See http://forums.adobe.com/message/4483587#4483587

  • Epson Stylus Pro 3800 - reporting an issue

    I have an Epson Stylus Pro 3800 connected via Ethernet which is recognized by Bonjour.
    When I tried to add this printer, the driver was not recognized as I was presented with "Select Driver to Use" for "Print Using".
    I then went to the Epson support page and found Printer Driver v3.5cE which has Mac OS X (v10.5 - 10.5.x) listed. After downloading and installing, I am presented with "EPSON SPro 3800" for "Print Using" but when I "Add" the printer, I get the following error message "An error occurred while trying to add the selected printer. Error: -9672"
    I am testing this out on my Powerbook G4 before I actually install Leopard on my production machine.

    After uninstalling the Epson driver, installing the Epson drivers (1.5GB) from the Optional Install package (which didn't contain the driver for the 3800 but you can't know until after you've installed the optional drivers), and reinstalling the downloaded 3.5cE driver, I was still given the error.
    Bonjour doesn't work, but IP does. By selecting More Printers and then selecting Epson TCP/IP, the printer showed up in the list and I was able to add it to my list of printers without the error. The Supplies button in the Printer Queue window doesn't work but Epson's utility can access the printer and get the ink levels, etc as usual.
    It appears to be a CUPS bug. In the cups/access_log, I noticed the following lines while trying to add the Epson printer:
    localhost - - 27/Oct/2007:16:46:57 +0800 "POST / HTTP/1.1" 200 75 CUPS-Get-Default client-error-not-found
    I have just printed a high-res photo on the printer, a photo I printed using the same printer/sharpening/settings/etc only a week ago. I compared the two photos and there are no discernible differences. My Epson is accessible and working

  • Epson Stylus Pro 3800 - Prints too dark.

    I had a Hewlett - Packard pigment ink printer and until it bit the dust, it printed very accurate, beautiful and to the display prints. I have a cheap Canon printer that puts out prints that can match the display too. I just purchased a new Epson Stylus 3800 printer and my prints are much too dark, too much contrast and ever so slightly posterized.
    I am using Photoshop CS2. I have checked and I believe the drivers on my printer are current. I have tried letting the printer determine colors as well as letting Photoshop determine colors and turning off the printer controls in the print setting dialogue. The prints are OK - ish, but just not what's on screen and not what I want them to be. My screen is calibrated well enough. It is not paramount that my prints be totally and completely like the display but close.
    Any help would be greatly appreciated.

    Thank you one and all for all of this valuable advice. I have a professional coming in to tutor me. I know I can love this printer and want it to work for me as it works for some of you.
    Ralph: The 3800 IS set as my default printer. I think I have the most recent drivers but am not positive because I can't find the driver folder to check the version. I know . . . . please bear with me, I try very hard. I have crashed three computers (crashed to the point of needing to be reformatted) and have learned the hard way, be careful when you download.
    I used the in house (display calibration device) to calibrate my monitor. I feel it will do well enough for what I want to accomplish. The white point is set at 6000 and I set the tgarget gamma at 2.2 because I found the Mac Standard 1.8 made the display too bright.
    My step by step printing settings are pretty basic: I use the embedded profile on one it is sRGBIEC61966-2.1 and on the other it is Duotone. Print With Preview, Let Photoshop Determine Colors, Black Point Compensation checked, and Rendering Intent set to Relative Colormetric. In the Printer Profile: I use the profile I downloaded from the paper's site OR an Epson profile. In the printer driver dialogue I make sure the 3800 is the chosen. Printer Color Management: I check the radio button for Off (No Color Adjustment) In the Print Settings dialogue (I have tried many with the same results.) The closest I came to what I wanted is when I used the front manuel feeder setting, with Velvet Fine Art Paper and checked Advanced Setting, Superfine - 2880 dpi and unchecked High Speed.
    For the Let Printer Determine Colors I used Relative Colormetric. In the Printer Color Management I checked Color Controls. In Print Settings I used the same as above, Velvet Fine, Advanced and 2880dpi with High Speed off. The results were similar to the Photoshop settings but both were still too dark with very faint posterization in the gradients.
    I have tried many combinations and I always go back to be sure, if I am letting Photoshop do the colors, to check and see if Off (No Color Adjustment) is still checked.
    Jeff: Again to all and to you Jeff, thank you for your input. I AM trying but it's difficult. Around here there aren't many with the kind of expertise you have and so I have tried to learn this on my own. All I want to do is print my things. Just get the printer to do my things . . . . one good print at a time.
    Sorry this is so long. I am going to get booted now. My server is going off-line to do upgrades. I am receiving my internet through low frequency microwaves and the little start up wants to make it better.
    Thank you all for this helpful advice. I will now try to digest it.
    Mary Ellen
    If anyone knows were I can find the driver folder (exactly) I will look for it. When I open the Epson Utility it says Epson Printer Utility2 3.57 . . . . when I go to the Epson download site it says the version of the driver offered is 3.57 and so I think that I've got the right version.

  • Epson stylus pro 3800 will not print via ethernet port

    Recently I set up a sling box utilizing my Apple Extreme's singular ethernet port. In order to free up the port for the slingbox I removed the epson printer and directly connected it to my Imac through its ehternet port. I print all my photos from this Mac so i do not need the network accessibility. The Imac does not show the printer at all but does continue to communicate with the wireless usb printer, a Brother. The question i have is how can i get my Mac to recognize the Epson through the ethernet port?

    As you probably have noticed this is way out of the range of my apple-knowledge:
    Where can I find the coupps-folder?
    And how can I reinstall them?
    The Printer Setup Repair says:
    2 missing files/directories found during the verification process. They may be responsible for certain printing problems. Printer Setup Repair cannot replace these items. Please refer to the log file for a list of the missing files/directories. You may need to reinstall OS X to resolve your printing issues. Certain files and directories are deleted when using the Reset Printing System option. These files and directories, if required, will be recreated during normal printing.
    I really don't want to reinstall OS X.
    By the way, thank you very much for your help.

  • Epson Stylus Pro 3800 printing problem

    I have run the software update today and my iMac shows 10.6.2 now. After the upgrade my Epson printer stopped working. I was still printing photos yesterday before the software update. I got this message:
    Library not loaded: /Library/Printers/EPSON/CIOSupport/CIOSupport.framework/Versions/A/CIOSupport
    Referenced from: /Library/Printers/EPSON/InkjetPrinter/Filter/rastertoescp.app/Contents/MacOS/ra stertoescp
    Reason: image not found
    I have already uninstalled the printer drive software, delete the printer in system references, rebooted the computer. Then I installed the printer driver from scratch and added the printer in system references but still not working. Please advise.
    Thank,
    Edmond.

    I have a 24" iMac connected to a USB hub and an AT&T 2-Wire DSL/ethernet hub. When I upgraded to Snow Leopard 10.6.1 and now the update 10.6.2, the two printers on the USB hub work fine but the HP Laserjet 4100dtn does not print. This old printer has only ethernet or serial ports. I've downloaded and installed the HP driver updates from Apple and HP to no avail. According to HP, I must add the 4100 manually using its IP. I've followed the instructions while adding a printer to select IP- HP Jetdirect - Socket. The address of the printer is 10.0.1.100. When I type this in, the window says that this is a valid and complete address. It searches and then says the "Print Using:" is a Generic PostScript Printer. The driver for this printer, I believe, should be "HP LaserJet 4100 Series v.3010.107" Regardless, when I click Add the window "Determining Installable Options" shows "Status: Connecting to printer..." It never establishes a connection.
    The 2-Wire DSL/Ethernet Hub/Modem, has an IP of 192.1687.1.66, Submask 255.255.255.0 and Router (DNS) 192.168.1.254.
    If I plug the ethernet cable directly from the printer to the iMac, the supply level shows correctly but will not print. If I plug the ethernet cable from the printer to the 2-Wire and then to the iMac, it neither shows supply level nor prints.
    Any suggestion as to how to fix this problem? (I've been on the phone with 3 different Apple respresentatives and 1 HP representative with no success.)

  • Epson Stylus Pro 3800 communication error - Help!!

    Hi All,
    I have an Epson SP3800 printer connected via USB directly to my i5 iMac with running OS X 10.6.4 with 8GB of ram and a ton of free disk space.  I am getting intermittent communications errors, seemingly at random. 
    I can print several prints successfully, but then receive a communication error at the start of a print, at the end of a print or anyplace in between.  I'm wasting far too much ink an paper to let this go unresolved.  Not to mention the frustration factor watching an A4 print be 95% complete when the error appears.
    I've scoured the web looking for a solution but I can't seem to resolve this on my own.  I'm grateful for any help you can offer trying to fix this most frustrating (and expensive) issue.
    Cheers,
    Ken

    After uninstalling the Epson driver, installing the Epson drivers (1.5GB) from the Optional Install package (which didn't contain the driver for the 3800 but you can't know until after you've installed the optional drivers), and reinstalling the downloaded 3.5cE driver, I was still given the error.
    Bonjour doesn't work, but IP does. By selecting More Printers and then selecting Epson TCP/IP, the printer showed up in the list and I was able to add it to my list of printers without the error. The Supplies button in the Printer Queue window doesn't work but Epson's utility can access the printer and get the ink levels, etc as usual.
    It appears to be a CUPS bug. In the cups/access_log, I noticed the following lines while trying to add the Epson printer:
    localhost - - 27/Oct/2007:16:46:57 +0800 "POST / HTTP/1.1" 200 75 CUPS-Get-Default client-error-not-found
    I have just printed a high-res photo on the printer, a photo I printed using the same printer/sharpening/settings/etc only a week ago. I compared the two photos and there are no discernible differences. My Epson is accessible and working

  • Epson Stylus Pro 3800 afraid of Mountain Lion.

    Having followed all the advice in previous discussions: Downloaded latest OS X updates; and downloaded Epson V9.04; removed all Epson software; reset printer system; (not in that order, of course) ...I still am no nearer to getting control of my printer. If you own an Epson 3800 you'll know how miserable it is to watch it default to PHOTO BLACK  when you don't print photo's - ever. It takes ages and costs a fortune in ejected ink.
    I've spent eight hours on this (this time) - could anyone offer me the vital piece of info I seem to have missed.
    Thanks very much.

    Hi BDAqua,
    Thanks for answering my post:
    The Apps I use most for printing are Photoshop and Open Office. Your reply goes to the heart of the problem - if there were options for Paper Type my printer would default to Matt Black or Photo Black depending on the choice made. I just went to show you a screen shot of the print dialogue for the Word Processing App 'Open Office' and absent-mindedly touched the Printer icon on that app, with that the printer began the long process of changing to PHOTO BLACK ink ...I nearly chucked it out of the window!!
    This is what I get in Photoshop:
    Selecting page Setup offers:
    More options offers this:
    Any thoughts?

  • Printing on a Epson Stylus Pro 7600 with Leopard & cs3 problem?

    Hi
    I have just setup an epson 7600 on a network, it's connected to a macbook and then shared to my imac. When i print on the iMac using preview, it comes out great when i untick the high speed printing button, when i don't untick it, i get banding straight across the page. When i print using cs3 even when i change the settings so that it doesn't print at high speed, it still does and i get banding, can anyone help?
    Des
    Message was edited by: desmond2002
    Message was edited by: desmond2002

    Here is Apple's list of supported printers from Lion: http://support.apple.com/kb/ht3669
    As far as I know, this is their latest list.
    Note the list is dated July 26, 2012, so it almost certainly will apply to Mountain Lion as well.

  • Pdftopdf error printing to Epson Stylus pro 7900

    Hi,
    I have an issue with printing to my Epson Stylus Pro 7900:
    I receive the error message : /Library/Printers/EPSON/InkjetPrinter/Filter/pdftopdf.app/Contents/MacOS/pdftop df failed.
    Browsing through the www indicated me to update eighter Photoshop and the drivers, which I did.
    Still no luck.
    Can s.o. help me out please?
    Many thanks in advance,
    Hilde

    It sounds like an error generated when you are using an Linux Printing/Open Printing driver.
    They may have support for that problem on their web site:
    http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosx

  • Epson stylus pro 4000 & Mac OSX & Photoshop CS6

    Has anyone been able to produce acceptable prints using an Epson Stylus Pro 4000 on a MAC with OSX version 10.8.2 and Photoshop CS6?   I have recently converted from Windows to MAC and made the jump from CS3 to CS6, so I have many moving parts.   I have Colormunki and have calibrated the monitor and created a printer profile for my paper.  My basic question is -- Am I missing certain settings or steps to correctly color manage and produce good prints, or do I need to buy a newer Epson printer because it is just not compatible with the MAC and latest photoshop?

    Thanks Charles and Sir-Leto.  I'm not using Colormunki. But I have been printing using Photoshop and choosing "Photoshop handles Colors" for many, many years with terrific results. As soon as I updated to OS 10.8, the colors were immediately off.  The only way I have found to get the colors to print close to normal is to choose "printer handles colors" and print using "adobe RGB" under the color options. This option is not ideal, but its getting me a lot closer to my normal output.  And other suggestions would be greatly appreciated!

  • I just bought an Epson Stylus Pro 3880 and the printed images look yellow. I calibrate my MacBook Pro monitor with a ColorMunki Display. I want to make sure my Lightroom print settings are correct.

    I just bought an Epson Stylus Pro 3880 and the printed images look yellow. I calibrate my MacBook Pro monitor with a ColorMunki Display. I want to make sure my Lightroom print settings are correct.

    This what I have been trying......  Maybe my eyes are screwed up or don't understand the process....
    What I have been trying to do is squint and make the apple disappear by moving the sliders around in each step. Is that correct?

Maybe you are looking for

  • Dunning letters in one file for print

    Hi, Dunning letter is generated individually per customer in the spool. Is it possible to get a single file for all the customers' dunning lettter. For ex. If we run for 100 customers I need a single spool with 100 pages instead of 100 letters. Kindl

  • Start Up Problem-Help!

    I just restarted my 1 1/2 yr. old G4 powerbook, and first an incon of a globe within a box was flashing in the center of the screen, then a tiny little folder (that looked like an OS 9 folder) with a question mark in the center flashed for a bit, and

  • I accidentally deleted iMovie, how do I get it back?

    please help!

  • Database ranking not working properly

    Hi, I am using BO XI 3.1. I have a requirement where I need to show top X Customers depending on their balance. I have applied Db ranking in query panal and try to run the report. However, I am getting wrong and very irrelivent values. I checked it b

  • Employee Photo in Adobe.

    Hi All, Any one tell me how to call the employee photo in Adobe form. Regards, Gokul Venkatesh