Printing to remote desktop client printer

We have a remote office connecting to a terminal server at head office. The remote office has a network printer. How can we configure the terminal connection to enable printing to the remote network printer at the remote office?

There are two ways
1. Site to site vpn (IPSEC) between two sites. And add the printer directly to Terminal Server
or,
2. Enable RDP printer on it. (See below)
http://windows.microsoft.com/en-au/windows-vista/print-from-a-remote-computer-to-your-printer
UMESH DEUJA MCP,MCTS,MCSA,CCNA

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Since the Remote desktop client update 3.8.2 V1.1 my Indesign CS4 crashes when I try to print. Does anyone else have this problem?

Problem with remote desktop client update

I find it interesting that since Screen Sharing is available, and works "just fine" that a Remote Desktop Client would be needed to be installed.
I installed it, but I'm not sure why.
I found the updated application in /System/Library/Core Services/RemoteManagement/ARDAgent
Which is also where the screen sharing and vnc bundles live. I clicked on it to see what would happen -- nothing.
I found these ports in another discussion
TCP and UDP port 3283
TCP and UDP port 5900. (Also used for Screen Sharing in OSX 10.5 and later)
port 22
This page confirms their use along with the use of other ports:
TCP and UDP ports used by Apple software products - Apple Support
Additionally TCP port 5432 is used by ARD
Having recently noticed (through "network utility" that my computers have had a "ton" of open connections.
This severely hurt system performance.
I note that neither my Airport Express nor my Mac can set up a firewall on these ports.
While I haven't noticed the ARD ports being used, I cannot help but wonder if this is set up for a CIA/NSA backdoor into my computers.
On a less paranoid level, perhaps Apple is planning on adding on-line help to debug our problems in "real-time". ;-)

Remote Desktop Client Update 3.8.2 v.11 remains in Software Update queue but, is listed (several times) under "Updates Installed in Last 30 Days.

Remote Desktop Client Update 3.8.2 v.11 remains in Software Update queue but, is listed (several times) under "Updates Installed in Last 30 Days". This is also the case with HP Printer Software update 3.0 and Digital Camera RAW Compatibility Update 6.03. Clicking the "update" button for these doesn't appear to install the software, but lists it in the "Updates Installed in Last 30 Days" without removing it from the Software Update queue.

Thank you. I tried that and even gave it a few days to do its thing, but I still get the same results. Remote Desktop, HP Printer, Digital Camera all still appear in "Available Updates", but the same versions appear under "Updates Installed in the Last 30 Days". BTW, I had to manually install the Safari 8.0.4 update because it also wasn't updating.

Remote Desktop Client update 3.8.2 keeps appearing

I installed the remote desktop client update 3.8.2 on my mini (Yosemite) without any probs. On my Air it is appearing over and over again although it shows up (5 times in the meantime) as being installed correctly.
Whats going wrong?
I had this issue with one of the latest printer updates, but was able to solve this by downloading the installer separately.
Is there a download for the remote client update anywhere.
Thanks
Stefan

Try re-indexing Spotlight.
Spotlight – Re-index
If that doesn't work, try control - clicking on the update to see if you get a Hide Update option.

HT201332 Remote Desktop Client Update?

Why does Apple Software update keep giving me Remote Desktop Client updates, when I do not have Apple Remote Desktop installed on my computer (to my knowledge)?
I have not updated it once since I've had this computer (about 3 years), and I don't intend to until I know what it is for.

The Mac OS X operating system is made up of many components. Things like CUPS for printing, Bonjour for local network Device Discovery, TCP/IP for network communication, USB Mass Storage Driver for flash drives and external driver, USB Human Interface Driver for a verity of mice and keyboards. There are hundreds if thousands of components.
One of those built-in Components is Apple Remote Desktop Client. Every Mac with 10.5, 10.6, 10.7 has Apple Remote Dekstop Client Built-In. It's just part of the operating system; you can find it in system prefrences sharing. It'd tighy next to printer sharing, remote access, internet sharing, file sharing, extra.
When enabled in system prfrences, sharing, Apple Remote Desktop Client, would typicly be used in a multi computer environment. Perhap one person would supports many uers remotely. Perhaps this user would proive technical support, answering questions, and provide training. OR perhaps one user has many computers; and they don't want to have to walk across the house or office to grab one file on the other computer.
While you may not use Apple Remote Desktop Client; it's probable a good idea to install the update. Apple Software Update may not offer you other updates important update untill you install all the udpates it currently offers you.
Even if it's a component that you currently do not use. Those updates can patch bugs, improve security, and improve performance of your computer as a whole.

IOS Remote Desktop Client Logon Issue Prompts to Logon 3 Times with RDGW

I have an issue when connecting from the Remote Desktop client iOS on multiple iPads/users.
First a little background: We have an RDS Web Access / RDS Gateway (2012 R2) setup and properly configured. We can logon using it just fine from the Mac OS version of the app, Android version of the app, or from a Windows PC. When we try to
connect via the iOS app we get the prompt to logon 3 times. Due to security reasons, we do not want them to store their credentials on the iPads, which is the only method I have found to eliminate the triple password entry. It only prompts once on the Mac
OS version, Android version or from a Windows PC.
The password isn't being entered incorrectly and the servers are not registering any Audit Failures for the logon attempts. Can you assist?
Additionally I would like to recommend the addition of a feature to be able to setup remote resources but prompt for the password on app launch for security reasons. That way they would have to enter it once but then they could access any resources needed.
Thanks,
Nate L

I am not comfortable posting the entire log file but let me give you the high level summary. The settings section for the active connection:
[2014-Jun-17 12:45:23] RDP (0): Final rdp configuration used: {
    activeUsername = "domain\username";
    arcTimeout = 1800;
    configurationVersion = 8;
    console = 0;
    gatewayId = XXXXXXXX;
    host = "InternalServerHostName.domain.local";
    label = "";
    mouseMode = "-1";
    offsetX = 0;
    offsetY = 0;
    peerIp = "ExternalRDSGatewayIP";
    port = 3389;
    previousMouseMode = 1;
    previousUtilityBar = 0;
    screenshotScale = "0.125";
    soundMode = 1;
    swapMouseButtons = 0;
    type = rdp;
    utilityBar = "-1";
    zoomFactor = 1;
    connections =
        ...bunch of addresses...
    host = "ExternalRDSGatewayHostName";
    id = XXXXXX;
    port = 443;
    temporary = 1;
    type = rdp;
    kCFProxyTypeKey = kCFProxyTypeNone;
It then attempts to connect to the InternalServerHostName.domain.local.
[2014-Jun-19 09:40:01] RDP (0): Resolved 'InternalServerHostName.domain.local' to 'ERROR: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.' using NameResolveMethod_Unknown(0)
[2014-Jun-19 09:40:01] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.(phase: 0, type: 0, reason: 0, systemCode: 0, systemMessage: )
[2014-Jun-19 09:40:01] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Jun-19 09:40:02] RDP (0): Showing credentials dialog
It then displays the same settings again with the exception of an additional line after the gatewayId line:
gwAutodetectState = kConnectionGwAutodectedForceGW;
Then it goes through the interface list, not using any proxy, correlation id, then resolves name:
[2014-Jun-19 09:40:10] RDP (0): Resolved 'ExternalRDSGatewayHostName' to 'ExternalRDSGatewayIP' using NameResolveMethod_Unknown(0)
[2014-Jun-19 09:40:11] RDP (0): Exception caught: Exception in file '/Users/build/jenkins/workspace/rc-ios-develop/protocols/RDP/librdp/librdp/private/httpendpoint.cpp' at line 217
    User Message : The gateway failed to connect with the message: 403 Forbidden ( The server denied the specified Uniform Resource Locator (URL). Contact the server administrator.
[2014-Jun-19 09:40:11] RDP (0): Error message: The gateway failed to connect with the message: 403 Forbidden ( The server denied the specified Uniform Resource Locator (URL). Contact the server administrator.
)(phase: 0, type: 0, reason: 0, systemCode: -1, systemMessage: )
[2014-Jun-19 09:40:11] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Jun-19 09:40:11] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Jun-19 09:40:11] RDP (0): Showing credentials dialog
Then it displays the same settings again except for the gwAutodetectState line changing to:
gwAutodetectState = kConnectionGwAutodectedHTTPSTried;
Then it connects ok. I went to our firewall (MS Forefront TMG) and monitored for traffic from the iPad iOS App (based on network it is on). I don't see the initial connection attempt at all, which is expected because according to the log above it looks
like it tries to connect to the host directly...which it shouldn't?
Then in the second attempt I see it trying to go to http://ExternalRDSGatewayHostName:443/remoteDesktopGateway/ which again it shouldn't be doing because that URL (the remoteDesktopGateway) is not part of the RDSGW or RDSWA 2012 R2 IIS
config or am I missing something? It should be going to Rpc or RDWeb right? or do I need to allow that path through too?
Thanks,
Nate

Office 2013 - RemoteApp & Remote Desktop Client

When launching Office products from the Remote Desktop Client with Remote Resources / RemoteApp in OSX Mavericks. e.g. Office Word 2013 it is extremely slow and unresponsive. It opens to fill the screen but not full screen, cropping above the dock and below
the MAC toolbar. This is not apparent in Windows Surface Pro / RT / 7 / 8, Android, iPad / iPhone iOS
If I restore down the Window it seems to remove a white outer bar and then works as intended, even if I manually click and drag more or less to the same size of the maximised window. I believe this may be due to the Office 2013 shadow. In GPO I have:
- Added a registry to DisableAnimation
-Enabled 'Disable Office Animations' in the Office 2013 ADMX
-Enabled 'Do not use hardware graphics acceleration' in ADMX
Before:
https://heathsideschool-my.sharepoint.com/personal/bmoore_heathside_surrey_sch_uk/_layouts/15/guestaccess.aspx?guestaccesstoken=zfEfs30OKP8jaTL5vAjZBnFqPefGBcD4nNUqZHs3JAs%3d&docid=05b1d2a4c002e4152844656608eef7a9d
After:
https://heathsideschool-my.sharepoint.com/personal/bmoore_heathside_surrey_sch_uk/_layouts/15/guestaccess.aspx?guestaccesstoken=9aUKxic763dU7n2z3vxSDBkbXhyDo%2fo3P0jrEh08gtw%3d&docid=092297a567b51448e98ea674e3fab97f6
I am running:
OSX Mavericks
Mac Retina
Server 2012 R2
Kind regards,
Bobby Moore

Hi Bobby,
Let us start with opening Word in its application safe mode. Follow these steps to do so:
Hit Windows key on the keyboard, and start typing
winword /safe in search bar and hit Enter.
If the application works fine safe mode, try disabling the add-ins for the application and check the result:
Click the File tab.
Go to Options.
click Add-ins.
Select or clear the options that you want.
unchecked the add in like send to Bluetooth and something regarding office one not.
Let us know if you need further assistance .

What is new in Remote Desktop Client Update 3.8.2 v1.1?

What is new in Remote Desktop Client Update 3.8.2 v1.1? Also, how can we tell if clients are on 3.8.2 v1.1 and not 3.8.2 from ARD? Apple isn't providing us with detailed information so I am reaching out to the community.
THanks,
Andrew

Yeah, it tells you nothing which is why I posted. Here is what they link you to: About Remote Desktop Admin 3.8 - Apple Support
No details

Remote desktop client software not active

I'm sorry if this has been asked before but I'm a bit bewildered by this errormessage (and I couldn't get a hit when I searched for it) when I try to drag a file from the xserv to the macbook pro desktop, remote desktop client software not active.
The macbook has the ard server and connects to the xserv ppc. It connects over the internet.
The xserv is behind a iptables fw and I have forwarded 3283 tcp/udp plus 5900 udp/tcp to the server. Have I forgotten a port ?
I've read through http://www.starkpr.com/ard.htm as well as http://www.macosxhints.com/article.php?story=20070302234400232&query=vnc%2Bsimpl e%2Bset%2Bup
and tried to find out more from the discsussions here.
The macbook pro sits behind an airport which is hooked into the dsl modem. Do I need to configure port forward in the airport as well.
Connecting to the xserv and working on it works great but the copy file transfer fails.

Hi there I took new try at this and this is what finally solved it for me.
The earlier answer I got was very good advise but I had already done that bit, actually I might have overdone it a bit I had checked all the boxes under the useraccount on sharing.
Back to business.
Firewalling. I realised I need to open and portforward at both locations and remeber it's booth tcp and udp.
So at the xserve location I needed to forward 3283 and 5900 both tcp and udp from outside to the IPnumber of the xserve.
At home with my macbook I needed to do the same.
However this did not solve it, I had forgotten one software on the macbook. On the xserve I had installed ARD upgraded it to 3.1 AND installed the upgrade for ARD 3.1 client. The client part I had forgotten at home. So once my ARD and ARD client software matched I could connect to the xserve and drag and drop files booth ways.
ARD wasn't running on the xserve I just had it installed along with the client software.
So portforwarding in firewalls and the same software and versions in all locations seems to have solved it for me.
A small note enabling/disabling the firewall in macbookpro did nothing for me since when enabled ARD rules were in place and active so it still worked.
I hope I made some sense.
Message was edited by: tindome
Message was edited by: tindome

Remote control and remote desktop client in sccm 2012 ?

What is the difference between remote control and remote desktop client in sccm 2012 ?

Remote Control is a built-in feature for SCCM 2012 and uses the RPC protocol. When you use this, the user can still be logged on while helping.
Remote Desktop is a buit-in feature for Windows and uses the RDP protcol. When you use it, the user will be logged off.
Why you would use one over the other depends on your requirements.
Blog: www.danielclasson.com/blog |
LinkedIn:
Daniel Classon | Twitter: @danielclasson

Remote Desktop Client 8.1.3 Display Issue

We're running Microsoft Remote Desktop 2012R2 services including a Gateway/Connection Broker/Licensing server and Remote Desktop Session Hosts servers. Our clients include Windows systems, iPads and iPhones.
Since the upgrade to Microsoft Remote Desktop Client for IOS 8.1.3 (which fixed our gateway connection issues using the previous 8.1.x IOS clients), we're still unable to use our iPads with a published application that runs a time clock to check
children in/out of daycare centers.
When launching the published application, the display does not scale to full screen. A portion of the screen contains a black bar around the bottom and to the right of the window. The touch control needed is hidden by
the black bar. This issue did not exist in clients prior to 8.1.x nor does it exist in Windows clients.
Using the Pan Control does not resolve the issue. If you activate the Pan control, the application is so magnified that you only see about 1/4th of the upper left of the screen. Moving the window around or pinch to zoom in/out does not resolve
the issue.
Note that we have also published Microsoft Office 2010, Adobe Reader, Calculator and network share folders. None of these apps experience the issue with a black bar hiding a portion of the application window.
Any suggestions?

Hi Dharmesh - Yes, we did reinstall the RD 8.1.3 IOS client on our iPads a few times. And to answer your question, we are using a childcare software from the following company:
http://www.procaresoftware.com/
Microsoft Office 2010 as a published application appears to be functioning correctly with the iPads, although it hasn't been extensively tested. Most of our remote desktop Office users are on Windows 7 systems.
I've notified the Procare Software technical support team of this iPad issue and they forwarded the information on to their developers. They are releasing an updated version of their software some time in the next week. They have enhanced
the resizing / rotation support for tablets in the next upgrade release, but are unsure whether our iPad display issue will be resolved.
If the issue is not resolved by the upgrade, they suggest we seek a resolution from Microsoft. In the meantime, Procare stated that I could share this information with you. They're also copied on this forum to keep up with your comments.
Note: After we install the future upgrade of Procare Software, I'll report back here with the results.
Regards.

How to use remote desktop client in mountain lion

How to use remote desktop client in mountain lion.
I want to connect my other system(ubuntu) using mac remote desktop client, But i could not locate remote desktop client in moutain lion.

In Ubuntu 12.xx use Dash to find "Desktop Sharing" and set the preferences, including requiring a password.
Then in Ubu use System Settings > Network to determine your Ubu machine's IP address, such as 192.168.1.13.
On the Mountain Lion Mac do Finder > Go > Connect to Server and enter: vnc://192.168.1.13 or whatever your IP is. Enter the password that you used in the Ubu Desktop Sharing setup, when asked.
On the Ubu machine answer the question that pops up asking for permission to connect. Your Ubu screen will now show up on the Mac, and you can remote control it. Here I am running "Octave" (a math program) on the Ubu machine, remotely.
Works great! BTW, you can do this from an iPad too, using a VNC client such as Mocha VNC Lite. You can even run both remotes simultaneously.
Good luck.

2 computers show Offline Apple Remote Desktop client?

Hi
My own CPU for ARD shows a Offline Apple Remote Desktop client icon but now i see one of the other 3 CPUS here doing the same., i can not control it any more, any ideas?

i chose what controls are possible on that cpu, all fine now

Can Apple Remote Desktop Client 3.8 be used by hackers to hack into my account!

I received an update from Apple to install the Remote Desktop Client 3.8 and am now wondering if hackers can use this software to control my laptop!

Don't worry! First off, you already have Remote Desktop Client on your computer. The update is just an update from 3.7 to 3.8. It's a component of the operating system and does not give anyone remote access to your computer unless you have configured it to allow access. Even then, the remote person or computer needs to be given access to an account on your device or know your credentials to initiate connections. At the very least, you are making your computer MORE secure by keeping the remote client updated, not less, as the update may contain security related fixes to the client.

What is Remote Desktop Client Update v 3.8.2

Why do I need Remote Desktop Client Update 3.8.2

It's just something that comes built into every Mac. You can either download it or right click the update and choose "Ignore" or "Hide". It's a very small update that doesn't take long to download or install so it's probably easier in the long run just to click the "Update all" button in the App Store when you see more than one update available along with 10.10.2 for example.
You can also have these updates install automatically. See the bottom of the first link "App Store preferences" for how to do this:
Mac Basics: Mac App Store is the built in way to purchase and update software - Apple Support
Update OS X and App Store apps on your Mac - Apple Support
Software update, upgrade--what's the difference? - Apple Support

Configure Network Level Authentication for Remote Desktop client

We publish Remote Desktop in our Windows 2008 R2 terminal server.
However, in Windows 2008R2 , the remote desktop client will a lillte bit slow
I found out that if I modify the setting in default.rdp
authentication level:i:0
enablecredsspsupport:i:0
it will increase the speed a lot
however, how can I set all user use remote desktop will disable those feature as well?
Thanks

Hi Kenneth,
I suggest you to see similar thread "disable
Network Level Authentication Terminal Server 2008"
If above thread does not helps, seek help from RDS/TS experts in here.
Or wait until any of our moderator move this post to respective forum.
Thank you for understanding.
Regards, Ravikumar P

Printing to remote desktop client printer

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