Printing VIA Adobe Acrobat

Post Author: Charlene
CA Forum: General
I have a letter that pulls from our database for specific fields. The report, based on critera, can produce up to 50 letters. I have posted this on our Intranet, and when it is run, gives 1 letter per page, with no blank pages in between. BUT, when the user prints this from Adobe Acrobat, we get 2 blank pages in between each letter. It appears that there is a comma or something that's printing on the adobe blank pages, so I've expanded the view in Crystal to see if I can find a comma, period, something that is sitting out in the "margin" that doesn't belong. I have found notthing at all.
Does anyone have any suggestions?

There could be an issue of AA8 versus OFFICE 2007, but they should work together. Here is one MicroSoft site discussing the dll issue that is apparently a problem http://answers.microsoft.com/en-us/office/forum/officeversion_other-outlook/the-file-olmap i32dll-is-incompatible-with/32f3db73-f029-4c5a-aa51-43789c425a3c. That link might not solve the problem, but it does suggest that MAPI has been a problem for Outlook. Acrobat uses MAPI to send files to the default mail package and your error suggests some problem with the MAPI dll from what I can see.

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