Printing via eprint/AirPrint

Hi there,
I have recently brought a HP Printer which prints wirelessly from both my iPhone and iPad fine when I am in the house (on the same wifi). I was on the understanding that as long as my printer was on wifi and my iPhone was on wifi (not necessarily the same wifi) it would print? However, when I was on holiday ( Dorset) recently, my iPhone couldnt find my printer (Bedford) yet both of them were connected to a wifi connection. Am I doing something wrong or have I miss understood what the iPhone can do...
MAny thanks

The printer and phone need to be on the same network (at home) to print.

Similar Messages

  • Printing via eprint only prints in black and white, not colour

    If I have a connection to my printer via USB cable or my home wireless network I can print in colour without specifying it in the print job (I.e. it appears to be the default). However, if I send a document to my printer via email using hpeprint then my documents always print in black and white.
    I have an hp laserjet pro 400 color m451nw.
    Any help would be gratefully received coz this is driving me crazy!

    No Problem!  I am glad to hear that ePrint is printing in the desired color option at this point.   I see you are now having an issue with color vs b&w on Cloud Print.  Are you meaning Google Cloud Print?  If so, are you printing using Google Cloud Print from a computer or from a mobile device?
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    I can provide you with the correct steps to change these settings, but need to know the method of which you are printing.
    Have a wonderful day,
    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • EMail Printing via ePrint

    Can I print the email itself via eprint? I don't have an attachment but want to print an email sent to the printer.
    Thanks.

    Yes, by sending an email without any attachment to your ePrint email address, the message content will be printed
    When you send an email to your printer's email address, the HP ePrint service will open and print the email and any supported attachments.
     You may find the full service details below:
    http://h30495.www3.hp.com/help#eprint
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Documents fail to print via ePrint

    Printer: 6500A
    Connected via WIFI. Static IPv4 address, static DNS server.
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    Hello Brutel,
    I would suggest canceling the print jobs and try printing again.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
    Although I work for HP, my posts and replies are my own opinion and not those of HP.

  • Email won't render via ePrint

    I have successfully set up ePrint on my iPad mini, and now also set it up on my wifes' iPad Air.  Normally works fine on our HP6180, including printing from email. (NOTE to HP - need to tell users to change their Gmail settings to allow less secure apps, otherwise won't verify!). Anyway the problem I have is a Gmail that will not render via ePrint on my wife's iPad but prints OK via ePrint on mine! She sees 4 pages of random characters on screen (NB not HTML) and the same appears when the mail is printed via ePrint. However the same mail forwarded to my iPad renders fine on screen, and prints OK as a 2-page mail. I have also viewed it on a PC, both via  Outlook client and Internet Explorer and the mail is clearly HTML (although I am not an expert I can see that's what it is). Is there some other setting on Gmail we need to change? I don't see any settings on ePrint. It is just this one email so far that has the problem, it is purely text but is formatted as a table. Any ideas?
    This question was solved.
    View Solution.

    Further update: I forwarded the problem email back to my wife's iPad and it now renders fine. Something to do with header on the original mail maybe? It was not corrupt as my wife could view and print it OK on her PC Gmail account.

  • 5510 - prints via USB and wirelessly but can't print emails from ePrint on iphone

    Just installed new Photosmart 5510. Prints fine via USB (main computer) and wirelessly (laptop) but I can't print anything from ePrint app on iPhone. HP ePrint Home & Biz works from iPhone but it doesn't have email printing function!

    Hi Andy760,
    From your iPhone, printing email would be from Apple Airprint.  With your email open, touch the action button and select Print.  You might have to select the printer, but it should print fine at that point.
    To send email to print by using ePrint, you would forward the email to the printer's ePrint email address.  Have you registered the printer on www.eprintcenter.com?
    I was an HP employee.
    Please mark the post that solves your problem as "Accepted Solution"

  • Print from iPad2 to HP Deskjet 6450 via ePrint?

    Can I print from my iPad2 to HP Deskjet 6450 via ePrint? If not, any app can do such task?

    Hi,
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    As well, the HP ePrint Home & Biz App is supported by wider range of network printers.
    Unfortunately, any of those features require a network printer, and your specific printer model is not supported by any of the cloud features.
    You may check the App store for any 3rd party App who may provide you some printer sharing features by using your PC as a bridge,
    As well, you may check Google Cloud Print which may provide you some limited print capabilities by using the PrintCentral Pro App.
    I assume you are referring the HP Deskjet 6540 printer which provide usb connectivity only,
    There are some USB printers supported by the discontinued HP iPrint Photo App (By using Apple Base Router only) however the specific model is not supported.
    Hope you find the information helpful,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • I am trying to configure an iPad to print via Airprint to a HP Laserjet Pro CP1225mw printer and are having problems

    Currently I am able to print to the printer via Airprint but because the iPad has a priority of Wi-Fi over 3G, when I want to browse the Internet at the same time via the iPad's 3G connection it will not which makes it hard to print pages from websites. I have the option of adding the printer to the internal wireless network for the organization but I am trying to avoid it as iOS-based devices get constantly prompted for username and password when trying to authenticate HTTPS connections and this may prove an irritation for the user that is going to get this printer. Also I want to restrict who can access this printer as it is mean for use for one specific person in the organization.

    Some printers support adhoc networks.  This would keep it off your corporate net.  Of course, I haven't tried this.
    For example HP D110.
    HP D110 Info Page
    Buy another box
    I don't know if this will help  you or not but could be worth looking into.
    "The xPrintServer-Network Edition is a  'plug-and-print' hardware print server for printing from Apple iOS devices running iOS version 4.2 or higher.  The device is roughly the size of an iPhone and uses the iOS native print menu. It requires no additional applications, software downloads, or printer driver installations and automatically discovers available networked printers supporting JetDirect / AppSocket, LPD and IPP protocols."
    http://www.smallnetbuilder.com/cloud/cloud-devices/497-lantronix-shipping-airpri nt-server

  • Print via Airprint with iPad 3 and Canon MG5350

    Hi,
    I have a very common problem but none of the so far provided answers were suitable to help me. I use a new Canon MG5350 printer with WLAN and Airprint. The firmware has been updated to version 2 and nevertheless I cannot print via Airprint from my iPad 3 WiFi. My iPhone 4 finds the Canon printer without problems but the iPad keeps saying "No Airprint printers found".
    Who can help? As I said, I have updated the printer's firmware.
    Cheers
    Frank

    Hi Frank, I too have an MG5350 and ipad3 over wireless LAN. Printer is ace when used from my PC and laptop but got the same as you did trying to print from ipad. Tried Canon UK support but useless would be a compliment. Apple support in Cork suggested going to ipad settings, switch to airplane mode which stops wifi and then switch back again, wifi reconnnects and when I try and print, it finds the MG5350 and prints! Only one problem, leave it and come back after half hour and its back to "no airprint printers found" Doing the wifi on /off trick works everytime but have no answer as to why it is dropping it but still searching.
    Hope this helps a bit.

  • I'm trying to print a photo from my phone via eprint.

    Trying to print a pic from my phone via eprint, but the only thing being printed is text (sent from my iphone) and not the actual photo. can anyone help me?

    Hi Ladywell,
    Many issues with photos not printing are related to the size of the image. The image may be too small. Please see this link for more information: http://www.hp.com/united-states/consumer/digital_photography/print_better_photos/tips/printing-photo...
    I was an HP employee.
    Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

  • Issues with printing all picture formats to the a4 paper tray via eprint

    A little mystery which i am unable to work out.
    I have recently purchased the hp photosmart plus all in one printer b210 model. The printer has eprint which is enabled and working, the printer has two trays, a standard a4 paper tray and a photo tray.
    When i send a letter or standard written email it prints fine to the a4 paper tray. however if i wish to print a picture of any size or type (as i have tried different sizes and file types etc) to the a4 paper tray, it always defaults this to the photo tray and of course as there is no paper in the photo tray it displays an out of paper message.
    I have been into the printer prefereneces and changed the tray type both to a4 and to auto - ask me first and both still try to print to the photo tray, looking at the demo for e print it does discuss only photo sized images and standard letters but the demo video shows an actual eprint send to the a4 tray of a different type eprinter for hp.
    As a summary i really think that you can be able to send images to the a4 tray via eprint but do not know how. i have changed the tray type on the printer options and also looked at the eprint options on line. the paper default is set to a4 and nothing smaller? what else could be done and is it actually possible for this model i have?
    just as an additional note i can print pictures from wireless via laptops and pcs to the a4 paper tray so the issue lies with eprint????
     any help is appriciated many thanks
    AMD64legend

    Currently, if you attach a photo, it will default to the photo tray.  The ability to specify photo tray vs. main tray w/attached images is not available yet. 
    A work-around that provides some fliexibility in this area, is that if you embed your photo into the body of the email, it will print from the main tray...don't put any text into the email and embed the image (so you can see the picture in the email body) and send it to your printer's email. 
    A limitation of this approach is that images will not automatically fill the page - see my crude "drawing" below of a page w/an image in the upper part of the page as an example of how a print out of an embedded image might appear.  Give this a try yourself if you'd like to see how the output looks to determine if you want to make use of this option.  You can embed multiple images as long as you stay below the 5MB size limit for each email.  
    | ___________ |                   
    | |                  | |
    | |   image      | |
    | |                  | |
    | ----------------  |
    |                      |
    |____________|
    I am an HP employee.

  • I want to be able to print via AirPrint, but I also be able to print my emails,

    I want to be able to print via AirPrint, any Ideas on any good app for it.

    Do you have an AirPrint compatible printer. See this listing http://support.apple.com/kb/ht4356.
    If not, then you could search the App Store for printing apps. They will probably not refer to it as AirPrint.

  • Can an ipad2 print from a Brother printer via AirPrint?

    I just bought a Brother wireless printer. Can I print wirelessly from my iPad2?

    Is it on the list of Airprint printers?
    iOS AirPrint Printers http://support.apple.com/kb/HT4356
    How to Print from Your iPad: Summary of Printer and Printing Options
    http://ipadacademy.com/2012/03/how-to-print-from-your-ipad-summary-of-printer-an d-printing-options
    How to Print from Your iPad
    http://www.dummies.com/how-to/content/how-to-print-from-your-ipad.html
    How do you print directly from the iPad
    http://www.everymac.com/systems/apple/ipad/ipad-faq/how-to-print-documents-direc tly-from-ipad.html
    Print from iPad / iPhone without AirPrint
    http://ipadhelp.com/ipad-help/print-from-ipad-iphone-without-airprint/
    How to Enable AirPrint on a Mac and Use Any Printer
    http://ipadhelp.com/ipad-help/how-to-use-airprint-with-any-printer/
    iPad Power: How to Print
    http://www.macworld.com/article/1160312/ipad_printing.html
    Check out these print apps for the iPad.
    Print Utility for iPad ($3.99) http://itunes.apple.com/us/app/print-utility-for-ipad/id422858586?mt=8
    Print Agent Pro for iPad ($5.99) http://itunes.apple.com/us/app/print-agent-pro-for-ipad/id421782942?mt=8   Print Agent Pro can print to many non-AirPrint and non-wireless printers on your network, even if they are only connected to a Mac or PC via USB.
    FingerPrint turns any printer into an AirPrint printer
    http://reviews.cnet.com/8301-19512_7-57368414-233/fingerprint-turns-any-printer- into-an-airprint-printer/
    Print (Print to ALL Printers) ($1.99)
    https://itunes.apple.com/us/app/print-print-to-all-printers/id299423224?mt=8
     Cheers, Tom

  • Is there a difference between AirPrint and printing via usb printer plugged into an airport extreme?

    My printer does not show up in the add a printer option on my iMac when plugged into the extreme. I have a HP officejet 5610 All-in-One. I want to be able to print wirelessly using my Airport Extreme.  Thank you

    Is there a difference between AirPrint and printing via usb printer plugged into an AirPort Exreme?
    Big difference. 
    AirPrint for one will not work via USB, so you will not be able to print from an iOS device like an iPhone or iPad using this type of connection unless you look at additional software....that may or may not allow this option.
    Assuming that you get the All-in-One setup using the USB port on the AirPort.......only printing is supported.
    You will not be able to use any other advanced features like maintenance, scan, copy, fax, etc when the device is connected to the USB port on an AirPort.
    If you plan to use the HP for other things, I would strongly recommend that you connect it to your computer.
    My printer does not show up in the add a printer option on my iMac when plugged into the extreme.
    This usually indicates that your printer model is not supported. Check with HP Support to see if they have any updated Macintosh drivers for the 5610 that you could download and install that might allow this.
    HP Officejet 5610 All-in-One Printer Drivers - Hewlett Packard

  • HT4356 I have an HP 4500 printer connected to airport extreme with usb.  All our portable notebooks print via air but cannot get iPad to be recognized for printing.  Do I really have to have one of the other HPs listed?

    I have an HP 4500 printer connected to airport extreme with usb.  All our portable notebooks print via air but cannot get iPad to be recognized for printing.  Do I really have to have one of the other HPs listed?

    Rufus Cat-
    Even if it was compatible, AirPrint does not work through a USB link, only Ethernet or WiFi.
    I do not see your HP 4500 listed on Apple's list of AirPrint compatible printers.  <iOS: AirPrint 101>  Therefore you need to take another approach.  To start, I suggest you download the free HP App, ePrint Home & Biz.  It has limitations, but should get you printing with your existing setup.
    There are other printing Apps with more features such as Print n Share and PrintCentral, but they can only be accessed from within other Apps that have the "Open In" option.
    Your best option may be to share your computer's printer as AirPrint over WiFi.  Programs that are reported to do that well are Printopia and FingerPrint.  Your computer must be on and awake any time you want to print.  <Printopia for Macintosh>  <FingerPrint for PC and Mac>
    Fred

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