Printing w/ attachments

You indicate that attachments are recognized :
The HP ePrint service will print email attachments for the following file types automatically:
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel*
Text files (.txt)
PDF
Images (bmp, jpg, png, gif, tiff)
*It is strongly recommended that you preview documents in Excel before printing.The HP ePrint service does not support printing web pages via email at this time. HP is currently developing dedicated solutions to support web page printing from mobile devices.Note: PGP encryption, digitally signed documents, and password-protected documents are not supported by ePrint at this time and will not print.
but when I send you an e-mail to my printer with an attachment it bounces back saying:
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
[removed personally identifiable information for security purposes]
    SMTP error from remote mail server after end of data&colon;
    host email-lb-cpg.austin.hp.com [15.217.96.213]:
    550 5.7.1 Command rejected
I can only print when it is in the body of the e-mail
The program I'm trying to send through is "Quickoffice" from my iphone 3G
Regards;
Geoff

Hi Maurice99,
Welcome to the HP Support forums. I understand that an attachment to an email did not print.
To better assist you, would you please provide some further information:
What make/model/product number of HP printer do you have? Guide to finding your product number
How is the printer connected (USB cable, ethernet, or wireless)?
What operating system are you using on your computer (Windows 7, Mac 10.8, or Windows 8, etc)?
When you logged into your Hp ePrintCenter or HP Connected account, did it give you any messages about the email?
What was the file type that was attached to the email?
Do you have any error messages? If yes, what are they and where are they displayed?
Where you using the HP ePrint app or did you just forward the email to the printer?
I’ve included the ePrint Job Did Not Print document to use as reference.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
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