Printing with Canon MF UFR II 4100 on windows pc shared

In my office i have a PCs working on windows xp and in opne of the PC  there is a printer ( Canon MF UFR II 4100 ) attached via USB cable. As i give print command from my Mac book pro Laptop which has operating system Leopard (10.6.8) I am getting an error messge 50. Can any one guide me what to do ?

The Canon UFR2 driver for Mac OS X cannot be used when the printer is shared by Windows. This driver needs to communicate directly with the printer. If you must have the printer connected to Windows then you could try this workaround.

Similar Messages

  • I have reinstalled with Canons driver kit 2005b för Windows 7 64 bit. All works fine until the scann

    Hi!
    After Windows update in april 2014 I cant any longer use the scanning funktion via network from Canon MF8330 Cdn multifunktion printer/fax/scanner machine! It worked fine Before the april Windows update installation.
    I have reinstalled with Canons driver kit 2005b för Windows 7 64 bit. All works fine until the scanner installation ends, then system report that it cannot install the scanner and I have to try installing again. I have done that now several times but it helps not. I Think it has something to do with that the Canon scanner drivers isn´t 64 bit files, or the problem is that windows update has replaces saome dll file to a never version that not work with Canon drivers. 
    I have seen that there is a service pack 1 from Canon för Windows 8 and 8,1, can I use that service pack to get a never dll file for scanner or work this only for windows 8 version.
    Have someone a solution to this! I have contacted the Canon support already and they say that its a Microsoft problem!
    Very thanful for help in this case!
    Greetings
    Sixten
    Hi!
    I am installing the drivers from Canons site. It is the newest version 2005b for Windows 7 64 bit to MF8330Cdn Canon multifunction printer/fax/scanner. Installation goes well for the printer and fax but not for scanner drivers. The error message is Could not install the scanner. In device manager is there then a unknown device under Image devices. In Device Manager I try to update drivers, but it does not help either, error message is access denied. I am logged on the system with administrator account, therfore it is strange that I get the error message access denied.
    I tried earlier to do system restore back to previous time, but it did not work, error was that the system could not do the system restore because of access rights.
    is there anything else I could do.
    Here is the MF36SCN.inf file for scanner installation from Canon, if it can help You to go further with the problem. Is there something strange in the inf file that does not work in Windows 7 64 bit Windows, something shows that ther is also same 32 bits parts in the inf file.
    Greetings
    Sixten
    ; MF36SCN.INF  -- Windows Setup File for the MF8300 Series (Windows XP,Vista(64-bit))
    ; Copyright CANON INC. 2009 All Rights Reserved
    ; InfID: {BA7E017E-FA42-4831-A084-AA9E671325EE}
    ; Last Modified: 11-Jun-2009
    [Version]
    Signature="$Windows NT$"
    class="Image"
    ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
    ;  The above GUID is the class GUID for all scanners and MUST NOT change
    Provider=%Msft%
    CatalogFile.NTamd64=MF36SCN.CAT
    DriverVer=06/17/2009, 11.3.0.0
    [DestinationDirs]
    DefaultDestDir=11
    CNCDsFiles=10,"twain_32\"%CNCRFN%
    CNCMediaFiles=10,media
    ColorFiles.NT=11,spool\drivers\Color
    [ControlFlags]
    ;ExcludeFromSelect=*
    [Manufacturer]
    %Mfg%=Models,NTamd64.5.1,NTamd64.6.0
    [Models.NTamd64.5.1]
    %LPTENUM\CNC.DeviceDesc%=CNCInstall_XP,USB\VID_04A9&PID_2708&MI_00
    %LPTENUM\CNC.DeviceDesc%=CNCInstallNet_XP,CANON_MFNP&%CNCRFN%
    [Models.NTamd64.6.0]
    %LPTENUM\CNC.DeviceDesc%=CNCInstall_VISTA,USB\VID_04A9&PID_2708&MI_00
    %LPTENUM\CNC.DeviceDesc%=CNCInstallNet_VISTA,CANON_MFNP&%CNCRFN%
    ;........................................ WinXP(64-bit) section
    [CNCInstall_XP.NTamd64]
    Include=sti.inf
    Needs=STI.USBSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData
    AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP
    CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
    [CNCInstall_XP.NTamd64.Services]
    Include=sti.inf
    Needs=STI.USBSection.Services
    [CNCInstall_XP.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
    [ScanCoInstaller_CopyFiles_x64]
    CNCLSO36b.dll
    [ScanCoInstaller_AddReg_x64]
    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
    ;........................................ WinVista(64-bit) section
    [CNCInstall_VISTA.NTamd64]
    Include=sti.inf
    Needs=STI.USBSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData_VISTA
    AddReg=CNCAddreg,CNCAddreg.USB,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
    CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
    [CNCInstall_VISTA.NTamd64.Services]
    Include=sti.inf
    Needs=STI.USBSection.Services
    [CNCInstall_VISTA.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
    [ScanCoInstaller_CopyFiles_x64]
    CNCLSO36b.dll
    [ScanCoInstaller_AddReg_x64]
    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
    ;........................................ WinXP(64-bit) section(Network)
    [CNCInstallNet_XP.NTamd64]
    Include=sti.inf
    Needs=STI.SerialSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData
    AddReg=CNCAddreg,CNCUSDAddreg_XP
    CopyFiles=WiaFiles,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
    [CNCInstallNet_XP.NTamd64.Services]
    Include=sti.inf
    Needs=STI.SerialSection.Services
    [CNCInstallNet_XP.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
    [ScanCoInstaller_CopyFiles_x64]
    CNCLSO36b.dll
    [ScanCoInstaller_AddReg_x64]
    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
    ;........................................ WinVista(64-bit) section(Network)
    [CNCInstallNet_VISTA.NTamd64]
    Include=sti.inf
    Needs=STI.SerialSection
    SubClass=StillImage
    DeviceType=1
    DeviceSubType=0x1
    DeviceData=CNCDeviceData_VISTA
    AddReg=CNCAddreg,CNCUSDAddreg_XP,CNCUSDAddreg_VISTA
    CopyFiles=Wia2Files,CNCDsFiles,ColorFiles.NT,MPScanLLD,CNCMediaFiles
    ICMProfiles="sRGB Color Space Profile.icm"
    ; used for push button event
    Capabilities=0x11
    Events=PushButton.Events
    DriverVer=06/17/2009, 11.3.0.0
    FriendlyName=%CNC.FriendlyName%
    [CNCInstallNet_VISTA.NTamd64.Services]
    Include=sti.inf
    Needs=STI.SerialSection.Services
    [CNCInstallNet_VISTA.NTamd64.CoInstallers]
    CopyFiles = ScanCoInstaller_CopyFiles_x64
    AddReg    = ScanCoInstaller_AddReg_x64
    [ScanCoInstaller_CopyFiles_x64]
    CNCLSO36b.dll
    [ScanCoInstaller_AddReg_x64]
    HKR,,CoInstallers32,0x00010000,"CNCLSO36b.dll,Coinstaller_EntryPoint"
    ;.......................................... Common Section
    [PushButton.Events]
    PushButtonPushed1=%PushButtonPushed1%,{66F2A894-EC9B-430c-9D52-E8719D200DAC},%ButtonApp%
    PushButtonPushed2=%PushButtonPushed2%,{506AC8D1-E030-4f05-8F8A-4476153E2D6C},%ButtonApp%
    PushButtonPushed3=%PushButtonPushed3%,{9813E8A6-3652-4768-9AD1-C89E9B5CA956},%ButtonApp%
    PushButtonPushed4=%PushButtonPushed4%,{03B58D10-0245-4859-A489-D695C7729FB3},%ButtonApp%
    [ColorFiles.NT]
    CNZ005.ICC
    CNFR08.ICC
    [CNCDeviceData]
    TwainDS=%CNC.TwainDS%
    SpecialInfo=%CNC.SPInfo%
    DeviceKey=%CNCRFN%
    InstallDirectory="\TWAIN_32\%CNCRFN%\"
    KeyNamePath=%KEYNAME%
    DefaultKeyNamePath=%DEFAULTKEYNAME%
    [CNCDeviceData_VISTA]
    TwainDS=%CNC.TwainDS%
    SpecialInfo=%CNC.SPInfo%
    DeviceKey=%CNCRFN%
    InstallDirectory="\TWAIN_32\%CNCRFN%\"
    KeyNamePath=%KEYNAME%
    DefaultKeyNamePath=%DEFAULTKEYNAME%
    UI Class ID={DF89C549-D67D-4fb0-A575-547073BFAB11}
    ;The above GUID reused from sample MUST change for each Model.
    [CNCAddreg]
    HKLM,"%SGDKEY%","DeviceName",,%CNC.MDL%
    HKLM,"%SGDKEY%","SeriesName",,%CNC.SRS%
    HKLM,"%SGDKEY%","Manufacturer",,"Canon Inc."
    HKLM,"%SGDKEY%","ProductFamily",,"TWAIN Scanners"
    HKLM,"%SGDKEY%","ProductName",,%CNC.MDL%
    HKLM,"%SGDKEY%","InstallDirectory",,"%10%\TWAIN_32\%CNCRFN%\"
    HKLM,"%SGDKEY%","DeviceDriver",,"SCANINTF.DLL"
    HKLM,"%SGDKEY%","ProductId",,"MF8300          "
    HKLM,"%SGDKEY%","DataSourcePath",,"%10%\TWAIN_32\%CNCRFN%\cisds.ds"
    HKLM,"%SGDKEY%","TextEnhance",0x00010001,0
    HKLM,"%SGDKEY%","HiDefinitionMode",0x00010001,0
    HKLM,"%SGDKEY%","AutoPreview",0x00010001,0
    HKLM,"%SGDKEY%","AutoClose",0x00010001,0
    HKLM,"%SGDKEY%","SavePreview",0x00010001,1
    HKLM,"%SGDKEY%","DriverDate",,"06 2009"
    HKLM,"%SGDKEY%","DriverVersion",,"11.3.0.0.mf09"
    HKLM,"%SGDKEY%","ColorGear",,%CNC.ColorGear%
    HKLM,"%SGDKEY%","ColorMatch Platen",,"CNFR08.ICC"
    HKLM,"%SGDKEY%","SGIPPDEF",,"CNCFR08.DAT"
    HKLM,"%SGDKEY%","Descreen",0x00010001,0
    HKLM,"%SGDKEY%","Unsharp",0x00010001,3
    HKLM,"%SGDKEY%","MultiLimitThreshold",0x00010001,180
    HKLM,"%SGDKEY%","MultiJackUp",0x00010001,9
    HKLM,"%SGDKEY%","MultiTrimJackUp",0x00010001,20
    HKLM,"%SGDKEY%","CardPhotoDistThr",0x00010001,30
    HKLM,"%SGDKEY%","PhotoTrimThr",0x00010001,210
    HKLM,"%SGDKEY%","PhotoRThr",0x00010001,210
    HKLM,"%SGDKEY%","PhotoGThr",0x00010001,210
    HKLM,"%SGDKEY%","PhotoBThr",0x00010001,210
    HKLM,"%SGDKEY%","CardTrimThr",0x00010001,30
    HKLM,"%SGDKEY%","CardRThr",0x00010001,30
    HKLM,"%SGDKEY%","CardGThr",0x00010001,30
    HKLM,"%SGDKEY%","CardBThr",0x00010001,30
    HKLM,"%SGDKEY%","ParWhiteBlackEth",0x00010001,5
    HKLM,"%SGDKEY%","ParWhiteBlackEthDG",0x00010001,5
    HKLM,"%SGDKEY%","ParWhiteBlackSth",0x00010001,35
    HKLM,"%SGDKEY%","ParWhiteBlackVth",0x00010001,10
    HKLM,"%SGDKEY%","ParLabelingHth",0x00010001,30
    HKLM,"%SGDKEY%","ParLabelingLeft",0x00010001,1
    HKLM,"%SGDKEY%","ParLabelingTop",0x00010001,1
    HKLM,"%SGDKEY%","ParLabelingRight",0x00010001,1
    HKLM,"%SGDKEY%","ParLabelingBottom",0x00010001,1
    HKLM,"%SGDKEY%","DT_Left",,"10"
    HKLM,"%SGDKEY%","DT_Top",,"0"
    HKLM,"%SGDKEY%","DT_Width" ,,"1.5"
    HKLM,"%SGDKEY%","DT_Length",,"4.5"
    HKLM,"%SGDKEY%","DT_Border_1",,"2.5"
    HKLM,"%SGDKEY%","DT_Border_2",,"3.5"
    HKLM,"%SGDKEY%","DT_BkTh",,"18"
    HKLM,"%SGDKEY%","DT_MinWhThr",,"15"
    HKLM,"%SGDKEY%","DT_MaxWhThr",,"45"
    HKLM,"%SGDKEY%","ButtonNum",0x00010001,1
    HKLM,"%STIKEY%","MF8300",0x00010001,1
    [CNCAddreg.USB]
    HKLM,"%SGDKEY%","AvailableDriver",0x00010001,1
    [CNCUSDAddreg_XP]
    HKLM,"%WIASGDKEY%","ColorMatch",0x00010001,1
    HKLM,"%WIASGDKEY%","ColorGear",,"%CNC.ColorGear%"
    HKLM,"%WIASGDKEY%","TextEnhance",0x00010001,0
    HKLM,"%WIASGDKEY%","Descreen",0x00010001,0
    HKLM,"%WIASGDKEY%","UnsharpMask",0x00010001,0
    HKLM,"%WIASGDKEY%","HiDefinitionMode",0x00010001,0
    HKLM,"%WIASGDKEY%","ProductId",,"MF8300          "
    HKLM,"%WIASGDKEY%","ButtonNum",0x00010001,1
    HKLM,"%WIASGDKEY%","DspGamma",0x00010001,1
    HKLM,"%WIASTIKEY%","MF8300",0x00010001,1
    HKR,,USDClass,,"{4BA01336-9934-455e-8FB8-4A47A638DF0E}"
    HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E},,,"Canon USD"
    HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,,,%11%\CNCC8300.DLL
    HKCR,CLSID\{4BA01336-9934-455e-8FB8-4A47A638DF0E}\InProcServer32,ThreadingModel,,"Both"
    ;  The above GUID is specific to MF8300 and MUST change for a different model.
    [CNCUSDAddreg_VISTA]
    HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11},,,"WIA Driver UI Extension"
    HKCR,CLSID\{DF89C549-D67D-4fb0-A575-547073BFAB11}\shellex\ImageProcessingFilter\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}
    ;  The above GUID is specific to MF8300 and MUST change for a different model.
    HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC},,,"Canon Image Processing Filter"
    HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,,,%11%\CNCE8300.dll
    HKCR,CLSID\{CA0D4D3E-98ED-4787-AF02-4AF2A1303ACC}\InProcServer32,ThreadingModel,,"Both"
    ;  The above GUID is specific to MF8300 and MUST change for a different model.
    [WiaFiles]
    CNCC8300.DLL
    CNCI8300.DLL
    CNCL8300.DLL
    [Wia2Files]
    CNCC8300.DLL
    CNCI8300.DLL
    CNCL8300.DLL
    CNCE8300.DLL
    [CNCDsFiles]
    CISDS.DS
    SGUI.DLL
    SGUI_RES.DLL
    WIARES.DLL
    IOP.DLL
    ITLIB32.DLL
    SCANINTF.DLL
    TPM.DLL
    CNCFR08.DAT
    MC2.TXT
    JDA_CIMG.DLL
    NBS4MB.DLL
    NBSCOR4M.DLL
    RMSLANTC.DLL
    RSTCOL.DLL
    [MPScanLLD]
    CNCMFP36.INI,,,0x20
    CNCLSI36b.DLL,,,0x20
    CNCLSD36b.DLL,,,0x20
    CNCLSC36b.DLL,,,0x20
    CNCLST36b.DLL,,,0x20
    CNCLSU36b.DLL,,,0x20
    [CNCMediaFiles]
    CSSAMP1.MID
    ;-------------------------------Source Index
    [SourceDisksFiles]
    CNZ005.ICC=1
    ITLIB32.DLL=1
    JDA_CIMG.DLL=1
    NBS4MB.DLL=1
    NBSCOR4M.DLL=1
    RMSLANTC.DLL=1
    RSTCOL.DLL=1
    CISDS.DS=1
    SGUI.DLL=1
    IOP.DLL=1
    SCANINTF.DLL=1
    TPM.DLL=1
    SGUI_RES.DLL=1
    WIARES.DLL=1
    CSSAMP1.MID=1
    CNCFR08.DAT=1
    CNFR08.ICC=1
    MC2.TXT=1
    CNCC8300.DLL=1
    CNCI8300.DLL=1
    CNCL8300.DLL=1
    CNCE8300.DLL=1
    CNCMFP36.INI=1
    CNCLSI36b.DLL=1
    CNCLSD36b.DLL=1
    CNCLSC36b.DLL=1
    CNCLST36b.DLL=1
    CNCLSU36b.DLL=1
    CNCLSO36b.DLL =1
    [SourceDisksNames]
    1=%D1%,scan.cab,
    ;-------------------------------String Aliases
    [Strings]
    Msft="Canon"
    Mfg="Canon"
    SGDKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\11.3\Devices\MF8300"
    STIKEY="Software\Wow6432Node\Canon\SateraMFP1\ScanGear\STI"
    DEFAULTKEYNAME="Software\Wow6432Node\Canon\SateraMFP1\Toolbox Ver4.9\Devices\"
    KEYNAME="\Software\Canon\MFToolbox\"
    WIASGDKEY="Software\Canon\SateraMFP1\WIA\3.0\Devices\MF8300"
    WIASTIKEY="Software\Canon\SateraMFP1\WIA\STI"
    D1="Canon MF8300 Series Setup Disk"
    LPTENUM\CNC.DeviceDesc="Canon MF8300 Series"
    ButtonApp        = "MF Toolbox Ver4.9"
    CNCRFN           = "MF8300"
    CNC.MDL          = "Canon MF8300"
    CNC.SRS          = "Canon MF8300 Series"
    CNC.DeviceDesc   = "Canon MF8300"
    CNC.SPInfo       = "Canon MF8300 Scanner"
    CNC.TwainDS      = "Canon MF8300 Series"
    CNC.ColorGear    = "FR08"
    PushButtonPushed1= "Scan-1"
    PushButtonPushed2= "Scan-2"
    PushButtonPushed3= "Scan-3"
    PushButtonPushed4= "Scan-4"
    CNC.FriendlyName     = "WIA Canon MF8300 Series"
    greeting
    Sixten

    How I fixed it, at least for now:
    1. I've been using OC Genie for a few days, it has been working great on Windows but I guess it was causing many games to crash to the desktop so I decided to turn it off, since then the memory issue started to happen, since this morning.
    2. I can only think of my computer got OC Genie addicted, like addiction to crack or cocaine, and the memory, or call it nervous system, wanted more OC Genie, so it gave it to him and bingo, my 4GB readable, but then I used of trickery and deceit to disable OC Genie again and my 4GB is back again without OC Genie.
    Hope this helps someone.

  • Anybody has any problems with installing and printing with canon lbp6650dn?

    hi,
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    Try reseating your memory. Sometimes this occurs when the RAM is not seated all the way in the slot.
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    Message was edited by: First Magus

  • Problems print with Canon i850/ which driver?

    Ever since I installed Leopard, I have had printing problems with the color on my Canon i850 printer. Usually this has to do with magenta. If cleaned the printer, etc., and didn't have this problem in Tiger. Sometimes magenta will print in some colors, like purple, but sometimes it will print red, or will print red as green. I looked under System Preferences and there are two printers, an i850 and an i850 Gutenprint...which one should I be using? I am using the i850. Why is it that if I have red in a document, one place it may print and another it won't and the same red is selected? Also, where is the printer driver stored? Anyone also have any ideas on a great printer with Leopard? I do mostly black and white, but do color for pictures, not a huge amount, Xmas letters, etc. Just want a reliable, economical printer that the ink isn't outrageous, or is color laser the best? Any ideas or help will be appreciated! Thanks.

    The printing of red as green doesn't sound right. Green is made from cyan and yellow. Red is made from magenta and yellow. So to get green instead of red doesn't sound like a cartridge/print head is faulty, which is sometimes the case for these types of problems. It sounds like you either have a driver problem or a colour management issue.
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    Re the new printer, I can vouch for the Canon iP5300. It has a large black tank for text printing and separate C M Y K tanks for photos.
    Colour laser gives better text printing, but the photos aren't as good. Also, the purchase price is often more, although the toner cartridges have higher yields than ink. Have a look at this link
    http://www.macworld.com.au/reviews/view/colour-laser-printers-91

  • Unable to print with Canon iR2018 after updating OsX Mavericks

    Hi,
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  • I got Snow leopard and now I cant print with Canon 4350d

    Canon 4350 printer problem?
    I get this message every time I try to print. I can scan and copy but not print. "Cannot communicate with the printer, or the printer is not supported, check the printer connection and add it again. Then, if the print dialog box has a printer info button, acquire the printer information: 10322"
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    The XPS portion of the name is for Windows 7. It's not going to cause a problem, its just an identifier for Windows 7 as the driver is included with that OS.
    I have the MF4380dn on my desk and it shows the Printer Info button. So either your MF4350 model does not support this setting or the driver installation was not completed correctly. Since I don't have the same model to check I will suggest you look at removing the driver and installing the latest version, especially if you upgraded to Snow Leopard from Leopard with the UFR2 driver already installed.
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    Still in Finder, navigate to
    [Mac HD]/Library/Printers/PPDs/Contents/Resources and delete all the files showing CNTD***Z*2*.ppd.gz
    Where *** indicates a character string that represents the printer model, and *2* indicates a character string that represents the corresponding language, most likely US for your region.
    The last action is to open Activity Monitor and locate UFR2 Backgrounder. Select it and then select Force Quit.
    With all the above steps completed, restart your Mac and then download and install the UFR2 v2.24 driver.

  • Margin problem when printing with canon printer

    When I try to print a pages document on my canon pixma ip4500 printer (which they sold me at the apple store when i bought the laptop), the bottom margin does not appear. There is a space only about half an inch under the last line of text. Everything looks fine on the screen, but i cant get to print it with a bottom margin. and i don't even know how to set it manually...
    ps, the printer isnt set for a 8 1/2 by 14 sheet, it really is for a 8 1/2 by 11
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    Message was edited by: Samson Lau

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