Printing with the photosmart premium C309

I have a HP photosmart premium series C309 printer and sometimes it prints pages in black and sometimes it prints in cyan. Help!!

I had a different but simllar problem with my c309 awhile ago. Check regular black ink level,no matter what the software says the level is,or possible dirty cartrige (black) Good luck!    Larryt64

Similar Messages

  • Extremely slow wireless printing with HP Photosmart Premium C309g-m

    I'm seeing extremely slow print speeds when printing wirelessly from a Mac or a Windows XP system to a new HP Photosmart Premium C309g-m printer. The printer begins printing immediately when I request a print, but it only prints one line. It will then take about 15 minutes to print the rest of the page, printing each line after a very long pause. Demo page printing doesn't exhibit this problem, only documents from programs like Word 2008, Safari and Firefox (tried firefox on PC and Mac) are affected.
    If I connect to the printer through a USB connection it prints fine, so this problem appears to be with wireless printing only.
    Printer: HP Photosmart Premium C309g-m
    Computer: Mac mini (Late 2009 model) (also tried a Windows XP laptop as a comparison, using latest drivers from HP's website)
    OS: Mac OS X 10.6.2 with all available updates installed
    Computer connection method: Wired Ethernet connection to wireless router
    Printer drivers: version 2.2.1 (Apple supplied, HP drivers never installed as system shipped with 10.6)
    Wireless router: Apple TimeCapsule (Early 2009) 1TB, running in a/n and b/g modes on 2.4 and 5GHz. TimeCapsule is in bridging mode as the DSL modem handles DHCP service
    Encryption: WPA2 Personal, no MAC filtering or hiding of the SSID.
    IP addressing scheme: All addresses are handed out by DHCP server with no reservations of any kind
    The TimeCapsule is sitting three inches from the printer and the printer indicates full signal. Connection of the printer to the wireless network and setup of the printer on the Mac went without a hitch. Only when printing a test document did we discover the problem. The wireless network is behaving as expected when accessing the Internet from both Mac and Windows devices (tested with a Dell laptop running XP and a MacBook running OS X 10.6.2), so I don't see any overall problems with the wireless network.
    Attempted remedies:
    1. Rebooting and powering off, waiting, powering on computer
    2. Resetting the print subsystem, turning the printer off and on again and reinstalling the printer
    3. Unplugging power from the printer and letting it sit for several minutes before trying to print wirelessly.
    None of these worked.
    This question was solved.
    View Solution.

    I don't think there is anything wrong with the DSL modem HW.  There might be an issue with how print data is being routed though.
    Please try the second experiment where you blank-out the default gateway and DNS entries from the printer's internal web configuration page.  Open the printer's internal web page by browsing to its IP address.  Select Networking and then Wireless (802.11).  Under the IPv4 Configuration tab, select Manual IP:
    For Manual IP Address, use the existing printer IP address.
    For Manual Subnet Mask, use 255.255.255.0
    For Manual Default Gateway, leave blank.  This is important.
    Select Manual DNS Server:
    Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty.  This is important.
    Press Apply.
    Turn off the DSL modem, the printer and all computers connected to your network.  Wait 60 seconds then turn on the DSL modem and then turn on the printer.  Then turn on the computers.  See if this corrects the printing speed.
    Regards / Jim B / Wireless Enthusiasts
    ( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

  • My HP Photosmart Premium C309-m will scan and copy but it won't print, always says ERROR

    My HP Photosmart Premium C309-m  will scan and copy but it won't print, from a computer file. It always says ERROR

    Hello Plettsy,
    Welcome to the HP Forums.
    I see that you are having and issue when attempting to print.
    So I can better assist you, please write me back with the exact error message that you see when attempting to print.
    Please respond with which Operating System you are running as well.
    Which Windows Operating System am I running?
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Write back when you have time and I will be more than happy to help.
    Cheers,
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Photosmart Premium C309 wireless,unable to print emails, but print everything else on HP laptop

    I can print everything on my HP laptop, but unable to print any emails from my wireless HP Photosmart Premium C309. What could be the cause?
    This question was solved.
    View Solution.

    OK, the printer is attached to your router just fine, so the problem is likely in your PC.
    I'd recommend you uninstall the HP software (with the HP uninstaller), reboot, then get the latest software for your printer from the "Support & Drivers" link at the top of this page.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Unable to print borderless 4x6 photos with the Photosmart 7510 printer.

    I am unable to print borderless 4x6 photos with the Photosmart 7510 printer.  There are no option listed for any size borderless printing when i choose the paper size and paper type.   I am running Windows 7 Home Premium  64-bit. 
    This question was solved.
    View Solution.

    I found it. Once you hit print, click on the options link. It opens a separate window. In that window there are two links, one says color management and the other says printer properties, click printer properties. That opens a new window, in that window click the advanced button. That opens a new window titled HP 7510 Advanced options, under the printer feature section near the bottom you will see "Borderless Printing". Left click on that and to the right a drop down menu opens, select borderless, hit ok. After you do this, it will print borderless however you will still NOT see that option when you print, like you used to with the older HP printers. I couldn't find it in the help section, I just stumbled upon it, very frustrating! It will print borderless.

  • I cannot select the Paper Size when I try to print with HP Photosmart B110a with Windows 8.1 64bit

    I cannot select the Paper Size when I try to print with HP Photosmart B110a
    The same printer was working OK with my old PC with OS Windows 7
    However I got a new PC with OS Windows 8.1 64bit
    I installed the new driver for HP Photosmart B110a that I dowloaded from HP site. Driver forWindows 8.1 64bit.
    In addition to not being able to chose the paper size, also when I go to Printer Properties in Options, all the characters are non-ascii.
    Do you know what may be the problem?
    Thank you

    Hello Nanu64,
    Welcome to the HP Forums.
    I see that you are having some issues when attempting to print from your computer.
    I also see that you stated that not all the options are available in the printing preferences options.  This could be because the installation was not complete or it failed.
    I suggest that we do a complete uninstall/ reinstall as well as some additional steps.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    If you have the printer connected to the computer with a usb cable, please remove the cable from both ends and leave it disconnected until further notice.
    The next link that I have for you will give you detailed instructions for Uninstalling the Printer Software.  Once the uninstall is complete, reboot the computer so that the changes take affect.
    When the computer is back up and running, please disable any firewalls or anti virus protection you may have running. We don't want anything getting in the way of the reinstall.
    The following download is the HP Photosmart Full Feature Software and Drivers.  Save this download to the desktop of the computer so that it creates its own icon.  This will make it easy for us to find when the download is complete.
    Double click the new icon and follow the installation instructions.  The installation will give you connection options (Wireless , usb or Ethernet), if connecting usb, please wait for the prompt to connect the cable.  Connecting the usb cable before hand can cause an issue with the installation.
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
    Thanks for your time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Photoshop CS4 and HP Photosmart Premium C309

    Hi,
    I want to print photo's from Photoshop CS4 in another format than A4 (e.g. 10 x 15 cm or 13 x 18), but the program does not accept such a setting.
    When I finally printed in A4 size (since I could not change that, I finally accepted that) the colors of the print were quite different from those on my monitor (brown was pink).
    Is there a problem with printing from Photoshop CS4 with the HP Photosmart Premium C309?
    Thanks for any answer! The HP website does not help at all with this problem...

    When one device says it is on a network and the other device can't see it, one thing to check is that they are both attached to the same network.  On your printer, have it print the network test page.  This will tell you which network the printer is attached to.
    I was an HP employee.
    Please mark the post that solves your problem as "Accepted Solution"

  • Is the Photosmart Premium (309A) being discontinued?

    This may be a dumb question, if so, my apologies.  I just purchased the Photosmart Premium last week, and all in all, I am pretty happy with it.  However, I was looking at some other printers on the HP site, and noticed that the Photosmart Premium is no longer listed as an available printer?  I had thought that this was a relatively new model, and was quite surprised not to see it listed anymore.  If it is discontinued, that is a concern to me, as I would not have purchased this model had I known it was on it's way "out" already.
    This question was solved.
    View Solution.

    There's no chance it can be discontinued at this point. Maybe the HP site is being updated, so it's temporarily missing. But no way in hell is this discontinued!
    Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
    Click on the BLUE KUDOS button on the left to say "Thanks"
    I am an ex-HP Employee.

  • How can I print with the black and white cartridge only?

    I am trying to print using the black and white cartridge only because magenta is out of ink but I'm getting the following error message in HP Photosmart C7200 series print dialog:
    The printer is out of ink.
    The following ink cartridges are empty: Magenta. Replace these ink cartridges to resume printing.
    How can I print with the black and white cartridge only?
    Mac OSX 10.7.3
    HP Photosmart C7280 (7200 series)
    This question was solved.
    View Solution.

    I am absolutely disgusted by this; clearly a scam from HP to make more money by selling extra ink cartridges!!  I will make sure to never buy any products from the shoddy rip off merchants at HP ever again!!
    You should be ashamed!!

  • Can't print web sites with the epson printer just installed. It wants to print with the old HP printer

    I just installed a new printer, an Epson Stylus NX 420. The old printer is A HP photosmart 4580. I can not print with the new printer. If I want to print an e-mail it keep referring to the old printer.Same thing with an article of the web. I am able to print when I use the internet explorer browser.Please tell me what to do to make this work. Thanks

    Tech guy is probably correct. We don't usually see reports about trouble with Epson printers, but ID is not the best behaved application when it comes to printing. The usual workaround is to export to PDF and print that instead.

  • Printing a new format page in Matrix Printer with the SAPWIN Device Type...

    Hi,
    The requierements is to print Identification Material Labels with an Epson DFX-8500 printer. The label font is TIMES 34, therefore the Printer Device Type is SAPWIN. The real throuble is that label size (Format Page) doesn't exist.
    I created a New Format Page but when a print the Materlal Label (SAPSCRIPT), the SPAD configuration isn't recognized. I need an Height of 432 PT (Like INCH6 because the paper is continuous form) isn't recognized.
    Could somebody help me???
    Alexis Sánchez N.
    SAP ABAP Development Consultant
    << removed >>
    Valencia, Venezuela
    Edited by: Rob Burbank on May 25, 2010 3:56 PM

    Hi all,
    I solved myself... This is the way...
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    Proceed as follows to use the new paper size as the default format:
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    2. Click the right mouse button to select the required printer and select
    'Document defaults'.
    3. Select the new paper size in the 'Paper Size' selection box (on the
    'Advanced' tab page).
    4. Click OK.
    5. Again with the right mouse button click the required printer and
    select 'Attributes'.
    6. Open the 'Device Settings' tab page and select the paper tray from
    which you should print. Then select the new paper size.
    NOTE: New paper sizes are stored on the computer on which they were
    created. If you create a new paper size for a shared printer, you must
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    NOTE : In Windows XP, there is an error in this procedure that can be
    corrected with Note Q838298 from the Microsoft Knowledge Base.
    I hope it helps you...
    Alexis Sánchez N.
    SAP ABAP Development Consultant
    Valencia, Venezuela

  • I have a PIXMA MG8120 Printer with the error message 6A81.

    I have a PIXMA MG8120 Printer with the error message 6A81.  I have turned off the power many times as well as unplugging the power source for a full day. There are no obstructions. What do you suggest?

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  • After I retouch a pic, it won't print with the retouches. It prints the original.  What am I doing wrong?

    After I retouch a pic, it won't print with the retouches.  It still prints the original pic.  What am I doing wrong?

    There are 9 different versions of iPhoto and they run on eight different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Things like:
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  • I cannot print on my Canon i550 printer with the used Win7 computer I just bought. I downloaded a dr

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