Printing with windows 8.1 and photosmart

I have installed the printer driver several times but when I press "print" nothing seems to happen. The printer does not come up. I can, however, print directly from my screen by pressing Control + P.

Those radio buttons seem to be working here.
You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Printing with Windows 8.1 on HP Photosmart 5520

When will Hewlett Packard make an updated driver that is compatible with Windows 8.1 and my Microsoft Surfact RT Tablet?

Piwifb,
Download and run the HP Print and Scan Doctor and select fix printing. It can be downloaded from the below link.
www.hp.com/go/tools.
I was an HP employee
If I have helped you solve your issue please mark it as solved
**Say Thanks By Clicking on the Kudos Star**

HP Laserjet p2015d auto duplex printing with Windows 7 64 bit operating system

I have used the HP Laserjet p2015d with Windows 7 32 bit operating system and have been able to use the AUTOMATIC DUPLEX feature of the printer without problems.
Now, however, I have installed the 64 bit version of Windows 7 operating system and the AUTO DUPLEX does not work and is not shown as being available on the PROPERTIES menu of the printer.
Is it possible to use the AUTO DUPLEX feature of the printer with Windows 7 64 bit operating system.
All replies welcomed! Aaron in Calif.

Hi Aaron,
Make sure the Automatic Duplexing option is enabled:
Enter Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now Automatic Duplexing should become available.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Why won't my printer print with Windows 8?

Why won’t my printer print with Windows 8?
Have you just upgraded, or purchased a new computer with Windows 8, and now you can’t get your printer to work? If so, this may help you. A lot of people have questions about installing their printer on a new OS. This will help you answer those questions and make sure that you get everything installed.
Before You Start
Before you try to install the printer on a Windows 8 computer, you should check to make sure the printer is compatible with the new OS. The link below will give you a list of the printers that will work in Windows 8.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03168175&lc=en&cc=us&destPage=document&dlc=en
If you have upgraded your computer to Windows 8 form another version of Windows, make sure to completely uninstall all of the software for your printer. It should still print, but to use all the functions you will need to reinstall the software, if it’s available.
Another thing to consider is how you want to connect the printer to the computer.
USB. You should make sure that you have a USB cable that is no longer than 6 ft. (roughly 2m). Make sure to connect the printer directly to the computer. Do not use a USB hub.
Ethernet cable. Make sure you have the network setup, that you have a free cable port on the router, and that you have an Ethernet cable available.
Wireless. You should make sure that you have the wireless network setup, and that you have the password for the wireless network.
1.     Installing Via USB
Installing via USB in Windows 8 has become much simpler for HP printer users. In other versions of the Windows OS you had to start the installation and wait for it to ask you for the USB connection. If you didn’t, you would have to uninstall the printer from the Printers/Devices folder, and then start the install. In Windows 8, that will not be a problem. If you plug the printer’s USB cable in and then install the printer’s software, it will still work. Now for in depth instructions on installing the printer via USB click the link below.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03460670&tmp_task=solveCategory&cc=us&dlc=en&la...
2.     Installing Via an Ethernet Network Connection
For an Ethernet network connected printer the install is amazingly simple. All you have to do is connect the printer to the network. Once you have that done, Windows 8 will automatically install the drivers for you. Then, all you have to do is install the rest of the software, if it’s available. It’s really that easy.
http://www8.hp.com/us/en/support-drivers.html
3.     Installing Via a Wireless Network Connection.
For a wireless network connected printer the install is amazingly simple as well. All you have to do is connect the printer to the network. Once you have that done, Windows 8 will automatically install the drivers for you. Then, all you have to do is install the rest of the software, if it’s available. It’s pretty much the same as an Ethernet install, just wireless.
http://www8.hp.com/us/en/support-drivers.html
Alternate Install Methods
With Windows 8, many printers’ drivers are installed with the OS. These are known as InOS drivers, since they come built into the operating system. If you have one of those printers, all you should have to do is connect it to the computer via USB, or connect it to the network via Ethernet or wireless. Once you have that done Windows will handle the rest. There are alternate methods of installing your printer if the normal methods are not working for some reason. You can install the printer either using the Printer Install Wizard, or through Windows Updates.
Printer Install Wizard:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02681060&tmp_task=solveCategory&cc=us&dlc=en&la...
Windows Update:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03460648&tmp_task=solveCategory&cc=us&dlc=en&la...
Note: The Laserjet drivers for the Asia-Pacific and Japan won’t be released until a later date. Check the support site linked below for driver availability. I will update this post once they become available.
http://www8.hp.com/us/en/support-drivers.html
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Scanning with windows 8.1 and laserjet 3050

I have had my Laserjet 3050 for many years and all printer functions have worked well for that time using Windows XP. I have two new computers now. One with Windows 8.1 and the other a Mac with OS 10.9. I am able to print with the LaserJet from either computer but unable to scan to saving to computer on either computer. I have checked for HP updates and new drivers but no success. UIn XP I would go to the Start menu and then programs to the HP folder and there I would click on scan. There is no such program or application or HP folder on new either computer. The Windows 8.1 will not read the installation disc that came with the Laserjet 3050. What do I have to do to be able to scan and save to computer?

OK, I figured out how to scan in Windows 8.1 but still unable to do it in OS10.10. I can print to Laserjet. My LaserJet 3050 is recognized in System Preferences/Printers & Scanners but to scan my LaserJet and Mac don't see each other. I am not able to find an app to do this function. How do I correct this?

NOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

CANNOT PRINTING FROM WINDOWS 7 TO MY PHOTOSMART c7180 ALL-IN-ONE (I CAN SEE MESSAGES IN QUEUE)?

Hi,
I think you need to remove the queue. Please try:
    hold down the Windows key and press R.
    from the Run window, type services.msc and hit enter.
    if the machine asks for Admin you have to accept this,
    look down to the print spooler service, right click it and select properties
    click on the Stop button,
    browse to C:\Windows\System32\Spool\printers
    delete the job inside this folder
    reboot the machine
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Deskjet F4100 printer with Windows 7

I need an update to operate a deskjet F4100 printer with Windows 7

honyok,
That is a simple question, and easy to solve. Here is the link to that series.
http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId...
1) Select the exact model
2) Select the exact OS
3) Download a) full feature software, updates, utilities
4) Burn all downloads to a CD.
Disconnect the power and USB cable. Install the full feature software, following the instructions.
The updates and utilities can be useful after the initial install.
I have the F4135, and needed the scan update.
I am a volunteer. I am not an HP employee.
To say THANK YOU, press the "thumbs up symbol" to render a KUDO. Please click Accept as Solution, if your problem is solved. You can render both Solution and KUDO.
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(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
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My Classic IPod had been working perfectly with Windows Vista OS and on a dock. I left it unattended for 10 days, recharged it and tried to play music on the dock. All that shows on the screen is the Apple Logo and I am unable to restart or update the IPo

My Classic IPod had been working perfectly with Windows Vista OS and on a dock. I left it unattended for 10 days, recharged it and tried to play music on the dock. All that shows on the screen is the Apple Logo and I am unable to restart or update the IPod. Any ideas???

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Error -54 with windows 8.1 and iOS 7.1.2

I tried adding two albums to my iTouch 5 with windows 8.1 and recently updated my iTouch's OS to version 7.1.2. I keep getting the error -54, saying it couldn't be synced but it still keeps sycing and comes up a lot. I tried restoring my iTouch and restarting my laptop, can anyone help?

That's weird. Here it is in full.
It may be too late for you to try what I did, but by the looks of it, it will be viewed many times going forward.
I noticed I was having the problem with songs that had been in WMA format but converted by iTunes. From what I read, this error is actually about permission issues for the files. I tried changing the permissions on the directory and cascade them to each file, but that didn't work. Reading more, one user got around the problem by zipping the problem files and use the files from the zip to sync. That worked for them. I tried that and it didn't work. Then I just figured there is some residual setting either on the iPad or in iTunes that was still hosing me.
I'd gotten pretty annoyed by this time so I figured I have to start with a clean slate. I reset the iPad to factory condition. I then went to windows restore and selected the restore point prior to installing iTunes. I then went thru the painful process of setting everything up again. Once I was installed and let the music be added to iTunes, I went thru and "unchecked" everything I didn't care if it went to the iPad. That was frustrating since I didn't actually have any check boxes showing. Since I was going to exclude whole albums, I did a right click on one in iTunes and there was an option in the context menu to uncheck the box. I did this for all the unwanted albums At this point, I connected the iPad and it was recognized. I went to the page to set up the syncing options. I tried to do it manually, but that was going to be a huge pain so I did the automatic sync and check the box to NOT sync unchecked items.
Finally, it started to work. I still got about 15 of the error -54 messages. I just clicked it away and the syncing continued.Since I had nearly 2000 songs transfer, I don't know which caused the error but I now have music on my iPad.
It's a lot of work, but I finally got the results I wanted. Hope this helps.

Lync Server 2010 conference not working with Windows 8.1 and IE 10

Hello,
The problem is that whenever a Windows 8.1 user tries to join a Lync server 2010 conference using Internet Explorer 10 (or 11, tried that too) the user can't join the conference. If the conference is created by a Lync server 2013 user joining works fine.
When using Lync 2010 client we get the following error in the client: "error id 87 source id 7".
When using Lync 2013 client we end up with a blank conversation window.
There are no traces in server log, client log or event log.
Below is a set of use cases that may help you to understand what is the problem scenario. Each of these works or does not work with both Lync 2010 and Lync 2013 client.
- Lync server 2010 conference, windows 7, Chrome, Firefox, IE 10 or 11 --> Works.
- Lync server 2010 conference, windows 8.1, IE 10 or 11 --> Does not work.
- Lync server 2010 conference, windows 8.1, Chrome or Firefox --> Works.
- Lync server 2013 conference, windows 8.1, Chrome, Firefox, IE 10 or 11 --> Works.
It does not help to add the meet address to IE compatibility list (Compatibility View Settings).
If i press F12 in IE and change the document mode of the meet page to IE 9 version then i can join meetings with Windows 8.1 and IE 10. Unfortunately i cannot make that as a default setting for the meet website.
Any ideas on how to get Lync server 2010 meetings working with Windows 8.1 and IE 10 or 11?
IE is the company default browser. Windows 8.1 is not a default operating system but we have increasing number of Windows 8.1 computers in our environment (mainly directors).

According to your description, it is hard to tell whether the issue is related with IE or Lync Server 2010 or both.
Compare the log when Lync client on Window 8.1 with IE 10 or IE 11 join Lync server 2010 conferencing and Lync Server 2013 conferencing.
Lisa Zheng
TechNet Community Support

HT1349 I just purchased new PC with windows 8.1 and downloaded Itunes, but when I try to add my Music Library from the back up dvd's I created off my old computer it doesn't automatically start the back up process like it did before. How can I "restore"

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How to sync icloud with windows 8.1 and ipad 4

How do I sync Icloud with Windows 8.1 and Ipad4?

Hi gemret,
Welcome to the Apple Support Community!
To be able to sync your information across your Apple devices and your Windows computer, you will need the iCloud for Windows 4.0 control panel. Please use the following Apple link for information and download link for the control panel.
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Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?

Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?

Hi Dale,
You can follow the article: System requirements | InDesign to check whether CS3 products can work on InDesign CS3.
Also please let me know what error message you are getting while re installing InDesign.
Thanks,
Ratandeep Arora

Itunes keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!!

After new Itunes update ... it keeps crashing with Windows 8.1 and doesn't recognize my iphone or ipad to syn. Frustrated!!! I have unninstalled it .. installed it, but nothing happens. I even loaded an earlier itunes version, it worked without crashing, but it still did not recognize iphone or ipad.

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Thanks

c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Printing with windows 8.1 and photosmart

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