Printouts too dark on Laserjet CP2025, HP Basic Color Match tool crashes.

I recently purchased an HP Color LaserJet CP2025, but my prints are coming out extremely dark causing me to have to use extreme brightness/contrast increases when printing pictures.
I tried using the HP Basic Color Match tool hoping it would address the issue, but ever time I get to the color match choice option the program crashes.
I'm using 32-bit WinXP Pro.

Here is a link  to a document that addresses print quality issues for your model or printer. It will give you troubleshooting steps to try in an attempt to correct the quality output issue that you are having with the printer. One of the topics covered in the article is how to adjust print density settings if the pages are printing too dark. It also covers how to change other print settings based on the quality of your output. I hope that this helps.
I am a former employee of HP...
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    Here is a link  to a document that addresses print quality issues for your model or printer. It will give you troubleshooting steps to try in an attempt to correct the quality output issue that you are having with the printer. One of the topics covered in the article is how to adjust print density settings if the pages are printing too dark. It also covers how to change other print settings based on the quality of your output. I hope that this helps.
    I am a former employee of HP...
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    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

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    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

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