Prior to updating to Firefox 8, Firefox worked fine. Since updating cannot open Firefox. Any suggestions?
Had Firefox on my computer and had updated periodically. Today it started to update to firefox 8.0 when I opened it and I allowed it to run. Afterwards could not open Firefox. Deleted and reinstalled Firefox 8 and still cannot open it.
You may have to remove exceptions or certificates that you've installed before.
*Firefox > Preferences > Advanced : Encryption: Certificates - View Certificates (Servers and Authorities)
Rename the file cert8.db to cert8.db.old in the Firefox Profile Folder to remove all intermediate certificates that Firefox has stored by visiting secure websites.
Rename or delete the file cert_override.txt (cert_override.txt.old) in the Firefox Profile Folder to remove all permanent exceptions that you have saved.
If that helped to solve the problem then you can remove the renamed files.
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Thanks...David Puzyckihello david, please see [[Fix problems connecting to websites after updating Firefox]]
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Firefox hasn't worked right since update to 21, help
hi my mom lost all her security apps; all privacy apps; etc. TNA toolbar wasn't working, i uninstalled; the health report isn't working at all; something is terribly wrong here. can she go back to firefox 20 ? she had no troubles at all & was getting used to ghostery, cookie cruncher?, etc. now, we can't even log into Facebook, Ebay, & Hotmail. help please. i'm writing to you in the firefox safe mode. thanks, vickie (another firefox user, no troubles yet) ps how do i remove the Iwin thing in the add-ons ?
''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''Hi there!
If Firefox is working for you in Safe Mode, then the next time Firefox starts up with all your add-ons disabled, enable them one by one until you figure out which one is causing your issue. -
At the end of the installation process, I received the message that (some applications?) were not compatible with Firefox and should Firefox search for (some applications?) that would be compatible. I answered no. When the netbook restarted only one of the two user icons was showing. The user icon I use all the time was not showing. I did system restore to try to go back to before I did the installation and I got both icons, but Firefox does not open. Firefox does not open with either icon. I am using my old PC to write this message and I will not install the new version of Firefox on this PC until I can once again get onto the Net with my netbook. I hardly ever use this PC for using the Net.
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
It is also possible that there is a problem with the files [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/sessionstore.js
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore -
I have a Mac OS 10.6.7 that will not activate the scanner portion of an HP C7280 All in One - prints fine - but won't activate scanner.
I have the same problem with an HP Scanjet 8250 and my Epson Stylus NX400. I have reloaded allegedly updated drivers. I have researched using SANE. Neither scanner wants to work since the OS X10.6 update. I have found very little out there about this problem.
Can anyone help me make these bricks work? Really would like a solution that won't cost me hundreds to replace the equipment. Thanks so much. -
Firefox has stopped working cause of update.exe *32 process
after PC booting to windows screen then Firefox has stopped working, but I didn't open Firefox. I checked the error message and see " update.exe_Firefox " in the application name that has some problem.
[url=http://upic.me/show/46638821][img]http://upic.me/t/zc/9wyi1.jpg[/img][/url] [url=http://upic.me/show/46638822][img]http://upic.me/t/vf/4d4z2.jpg[/img][/url] [url=http://upic.me/show/46638823][img]http://upic.me/t/dy/lpdn3.jpg[/img][/url] [url=http://upic.me/show/46638825][img]http://upic.me/t/p7/yjzb4.jpg[/img][/url] [url=http://upic.me/show/46638827][img]http://upic.me/t/rb/k8rs5.jpg[/img][/url]Hello jobzaa, sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!
thank you -
I updated to Firefox 4 and now I get a Firefox has stopped working mesage whenever I try to load any websites. I updated my video driver and cleared my history to see if that would help. I looked for a crash ID on the homepage, but the last registered crash is from February. I also tried to open in Firefox safe mode, but the problem continued to occur. I'm not sure what to do next, please help!
Try to (re)install the latest version of FireFTP.
*FireFTP: https://addons.mozilla.org/firefox/addon/fireftp/
* http://kb.mozillazine.org/Profile_backup -
This has happened several times over the last week, never before. There is no "crash report" for the dates it is happening. The web pages go all white and I get the error message "firefox has stopped working" and Windows closes the pages.
Perform the suggestions mentioned in the following articles:
* [[Firefox hangs]]
Check and tell if its working. -
I am beta testing windows 10. I use both a hp laptop (dv77128nr) and a desktop (home made). I use a hp officejet pro8500 a910 printer.
When using firefox I get only blank pages while trying to print from within the browser. Only using firefox. Chrome works fine. IE works fine. If I boot to windows 7, firefox works fine. Can you help or should I report this to Microsoft?
Thanks for your help.
ps. Tried resetting firefox. Haven't tried a new install.Firefox isn't officially supported on Windows 10. For that matter, Windows 10 isn't officially supported either. This is most likely a problem between Firefox, Windows 10, and your printer's driver. Try updating your printer's driver and see if that helps. Otherwise, it might be a good idea to post this on Microsoft's forums as well.
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Roboform toolbar disappeared from Firefox 22. Worked fine with Firefox 21
Firefox updated to v.22 today and the Roboform toolbar is nowhere to be seen. It is in add-ons and enabled, but not visible through toolbars or as the icon to customize toolbars. All was well with Firefox 21. There appears to be a compatibility problem between Roboform and Firefox 22. Installed version is Roboform v. 7.8.9.5. Please work with them and issue an update. We're stuck without it!
Meanwhile, do you have any suggestions about how to get this working? Reinstalling RF didn't make any difference.I'm now using RF 7.9.0.0 and FF version 22.0 with no problems.
NORM -
Cannot open firefox - or reinstall it - after today's update
After updating Firefox today to the newest version, when opening Firefox, I now get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them...I cannot open firefox. I downloaded it again, and when try to RUN, I get the exact same message. Please advise.
I uninstalled FF through control panel, deleted app files and exe. Then downloaded and installed latest FF from Mozilla. Works great now!
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Earlier everything worked fine, I'm not aware of any change, e.g. in preferences. Now, if I try starting a video from the net (e.g. Youtube) I get either message: update Flash player, or enable plug in; both are in order, and work fine on Safari. I cleared cache and cookies, tried even to uninstall Firefox and download Aurora in vain. I use Windows 7 Ultimate and AVG Internet Security, the very same as earlier when Firefox played these videos perfectly.
Hi, is it the website itself or just that particular game? Does either one work when using Internet Explorer?
Using FF(Firefox) go to the plug-ins and look for the SWF vs 10.0.45.2 plug-in and make sure it is Enabled.
Do you use Ad-Block in FF?, if so try Disabling it and then check if this makes a difference.
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eidnolb -
July 18,2011 AOL toolbar update install. I cannot open Firefox to uninstall the update or the toolbar because everytime I open Firefox it freezes and jams up. I have to shut down my computer as it will not even respond to force quit command. I cannot read my mail (aol) or access my bookmarks all for work.
Try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
You should be able to uninstall that AOL toolbar extension while running in the Firefox SafeMode. -
firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.
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