*** Priority list for TOP-2 Bugs - and TOP-3 feature requests ***

Question

I'm more a business type of user - and I want to share my main problems/bug with this community in the hope that the WebOS developers read this...These bugs are so obvious and I am really wondering why these haven't been fixed immediately... BUGS: 1. Email: Delete of IMAP emails doesn't work: Each time I wipe out an email in an IMAP folder, it immediately comes back with the next email sync (which is pre-set "when new email arrives" - which happens in the day time every couple of minutes. PLEASE handle this like all the general behaviour: when wiping out then ask delete or cancel. And after deleting, move to the deleted folder. I am using the German no. 1 IMAP email service GMX (it's free), but I'm sure this happens with other email services as well. 2. PDF reader: delete of PDF files doesn't work: It was working in Version 1.3.1 - but since then it's not working anymore. I use the PDF reader, so I want to delete files from the file list by wiping out! FEATURE REQUESTS: 1. Sync of Memo with Exchange: we are waiting! Calendar, addresses and tasks are working - only missing part is memos! Do it! 2. handling address categories: I work for years with categories (no other way with over 1000 addresses) - so I need to handle categories. Just put this (Exchange-synced) field into the address and introduce a view filter in the menu. Then I can easily find addresses, like 'NYC restaurants' 3. Full text search in addresses and calendar entries: I have to search in the memo/notice field of calendar entries and addresses. This search may take longer of course, but no problem. Hi WebOS developers: feed-back welcome!!!!

Answer 1

Hello and welcome to the forums;
I created a GMX account myself, to see if the issue could be with your provider specifically. Used automatic setup for the email address, and the Pre automatically recognized as IMAP. I then sent several test messages to the new gmx account from my gmail account, and after each one arrived I deleted it by swiping off from the inbox. When the new email arrived, the old previously deleted email was not in the inbox, but still in the deleted items folder where it should be.
However on the web portal for the GMX account, I saw the "original" unread email in the trash, along with a "copy" in the inbox. This seems to be a design setting for the provider, but it did not mean I kept getting deleted emails back in my inbox. Have you checked the account settings on your Pre to make sure the account is set as IMAP and not POP? If the email was set as POP by accident, that could explain why your email folders are not synchronizing.
For the PDF viewer, you are correct that you cannot delete PDF files from the view list, and unfortunately I don't have access to a 1.3.1 device to see if it was possible then. At this time, managing PDF files is best done by connecting your Pre via USB to a computer and manually deleting files there.
To suggest the ability to delete PDFs on device and other changes, we have a feedback portal at www.palm.com/feedback which is a direct link to our developers.
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