Priority on the Call Lists

I want to know how can I use the functionality of the field priority (CRMD_TM_IACT-PRIORITY) on the call lists on CRM (CIC0).
Program of the Target Group - > CRM_MKTTG_TG_BUILD
Program of the Call Lists generation - > CRM_CREATE_PLAN_CALL_LIST
Thanks
Pedro Barreiros

Do you know how to add your songs on the "On-The-Go" list to begin with?
On the song you want, press the center button until it flashes; then you check in your "On-The-Go" list ans it should be there.
If you were doing this any differently then that's why it didn't work.

Similar Messages

10.2.0.424 search partial number in the call list doesn't work

The scenario is this
I remember I've been call from one number.
I only remember one part of the digits
Let's say 6532
I go to call list and go to use the search function
No results, but scrolling the call list and wasting a lot of time, I see that I was remembering correctly that number.
What is The point of having databases and a search function that doesn't work?
Thank you for replies and opinions
Cor

Toggling these items to OFF in the Hub settings prevents the messages from these sources from appearing in the main Hub view. This does not (currently) remove them from the Hub entirely. It's possible we may see that option in an upcoming OS release.

Error while executing the call list maintenance from the UI ???

Hello All
I am using CRM 6.0
I am want to open the call list maintenance from the IC manager screen the system sues transaction launcher to open it, the URL link defined in the back end is :
sap/bc/gui/sap/its/webgui/!?~transaction=CRMD_TM_CLDIST
but when the system calls the transaction, I got the error:
Transaction CRMD_TM_CLDIST?SAP-C is unknown
Then I have the SAP menu
Regards
Jacopo Françoise

Hi
i think this transaction can be called only in SAP GUI.
SAP has left some transactions (especially those for managers) in SAP GUI.
Regards
Radek

Creating a contact from the call list. Doable on the iPhone 4????

OK, recent BB convert here, a feature I use on the bb all the time was when some one called me, or I called someone, and they weren't on my contact list, I could highlight their number in the calling list, hit menu and add contact. Type in their name and done, contact created. Can you do something similar on the iPhone 4?

On the Recent Page, click the blue arrow to the right of the number.
Click Create new contact.

How come 64 GB storage can hold only 100 entries in the call list. can anybody explain the reason?

how come 64 GB storage can hold only 100 entries in the call list. can anybody explain the reason?

Because the "Recents" is limited to exactly 100 calls, by design...nothing to do with the size of your phone. Tell Apple if you liked to see it increased:
http://www.apple.com/feedback/iphone.html

Rescheduled call disappears from the call list

Hi Experts,
We are working on CRM 7.0 We are having an issue while trying to reschedule the calls in the Call list.
The rescheduled call disappears from the list and appears after some "X" time.
Say, if the user rescheduled the call for 30 minutes and saves, the call disappears immediately from the list. Users are not able to view the call for some time, even after the rescheduled time. Even log out and log in is also not helping.
Requesting your expert comments on the issue.
Best Regards,
RK.
Edited by: RK on Oct 7, 2010 12:09 PM

What other USB devices are connected to your computer and which USB port are you connecting to.

Nokia E65 to synchronize the call list

hello everybody,
I don't know if this the right site but I ask anyway.
I have Nokia E65 and in my car I have Parrot LS3200.
the call list doesn't synchronize with the handsfree.
Can I install a program that synchronize the call list? Somebody tell me that the E/N series doesn't synchronize because the symbian. this is true? I can fix it with a program or I need to live with this bug?
by the way, the contact, I find in this site a program that synchronize with the handsfree.
thank for all the answers.

Object Push:
** On the Carkit go to Settings/Contacts Management/Receive Contacts
* To send one contact from the phone:
* Select MENU/ CONTACTS
* Select the contact you want to send
* Select OPTIONS/ SEND/ VIA BLUETOOTH/ MORE DEVICES
* The phone is searching for available devices
* Select the CK3200LS from the list, that will start the transfer
* To send the entire phonebook from the phone:
* Select MENU/ CONTACTS
* Select a contact you want to send
* Select OPTIONS/ MARK/UNMARK/ MARK ALL
* Select OPTIONS/ SEND/ VIA BLUETOOTH/ MORE DEVICES
* The phone is searching for available devices
* Select the CK3200LS from the list, that will start the transfer
Hope this helps

Why aren't my contacts showing up in text messages or the call list?

I sync my iphone only with my exchange contacts. It was workng fine until yesterday. My contacts list show up in the contacts app with the correct names, but the text messages and missed calls/voicemail list only shows numbers... not showing contact name. What can I do?

I am having the same issue and it all started after the update I downloaded last night. I have tried calling *288 VRZ support option and afterwars performed a soft boot with no fix. The +1 for USA option is not one I can even imagine doing with over 2000 contacts... There has got to be an easier solution...???

How can I use the call's list?

Dear friends,
I have some problems with a call I received and with my boss.
On my Iphone 4S I can see the list of the last calls. Let's say that I have a 45minutes incoming call from my friend. Looking the detail by the arrow, on the right, I can see also other information, like the complete number and the lenght of the call (45 min, in this case).
Now the point: someone heard me during the call and said I got that phone call form someone else!
I replied that is not possible: you can modify the name of the contact, in this case it seems that I got the call from the new name, but I also showed that if you modify the number too (yes, it's possible) the call disappears from the call list!
Now I have the complete call list and I can show that the "trick" is not possible, but they don't believe me and, since the question is quite important, I'm risking to loose my job.
Can someone give me the confirmation that is not possible to do this? I mean, I want to be sure of my theory that no one can change name and number of the call and keep the call amongst all the other calls...
Many thanks in advance for your help!
Mark

You cannot use your iPhone as a normal storage system. The only way to get documents and other stuff on it is to sync via iTunes (unless you use an app like evernote, which has its own sync).

Telephone Call List not showing in the T.Code - CRMD_TM_CLDIST

Hi Experts,
We are working in SAP CRM- ISU project in which we need to transfer the telephone call list to CRM .When we execute the transaction code CRMD_TM_CLDIST in CRM,system does not show any call list,as in ECC system is reflecting one call list successfully transferred(No of lines for processing 1)
We have executed the transaction FPVT to transafer the call list to crm system but crm system is not showing any call list under transaction code CRMD_TM_CLDIST.
Please share your input as how telephone call list will be displayed in crm system through ECC.
Thanks
Warm Regards
Vineet Joshi

Hi Sap,
We are triggering the dunning process in SAP ECC, there when we excute the transaction FPVT after entering all the details & click on execute then in ECC,system shows that (No of lines for processing 1).
We need dunning customers in CRM through calling list,but when we execute the T.code CRMD_TM_CLDIST, no calling list is reflecting.
I hope the requirement is bit clear to you.
Thanks
Warm Regards
Vineet Joshi

Adding caller with name and number from call list to the contact list only inserts the number and not the name

I recently bought a BlackBerry Z10 and moved my cell service to Rogers to take advantage of the name display service offered by Rogers (Fido also offers this service).
Due to the number of calls that I receive from first time clients, I wanted the name display service to help me know who was calling. Evidently it is impossible to add clients to my contact list before they call me so I'm constantly seeing numbers that have no name to help me decide if I want to answer the call.
When I try to add a caller from my call list to my contact list, only the number gets inserted in the new contact. The name needs to be entered manually.
I understand and realize that not all call display formats are the same and that it's virtually impossible to parse the first and last names from the name portion of the caller id.
However, I would like to see BlackBerry add the functionality to insert the name portion of the call entry from the caller list to a "Nickname" entry in the contact list just like it adds the number to a "Home", "Mobile", or "Work" entry in the contact list.
If a user doesn't have a name display service, there would be no change to how their contacts are added because there is no name variable to copy over.
Can someone from BlackBerry please let me know if this feature can be added to BB10 and when it can be added? For me it's an obvious feature that should just work.
I am really enjoying my Z10 but I'm feeling let down that something so logical and helpful is not supported out of the box.
Regards,
Marc

Hey ViciousFerret,
It appears that you are not aware of the fact that both Rogers and Fido offer name AND number display service (although the name display feature is an add-on service) and have been offering it for many years (since 2006). Here is a link to the name display service description of each provider...
http://www.fido.ca/web/content/manageyourcalls/calldisplay&lang=en
http://www.rogers.com/business/on/en/smallbusiness/products/wireless/addons/valuepacks/
As you can see from the link below, Rogers and Fido have been offering this service since 2006.
http://www.businesswire.com/news/home/20060914005951/en/Teams-HP-Rogers-Wireless-Fido-Succeed-North
My BlackBerry Z10 shows both the name and number when someone calls (and the caller is not in my contact list).
All I would like is for the Z10 (and Q10) to support the addition of the name and number from the caller list to my contact list without me having to type the name. As I mentioned in my original post, to avoid the OS having to parse the first name and last name from the name portion of the caller list entry the name could simply be added to the contact list as a "Nickname". If your provider only has number display, nothing would have to be copied from the name variable in the caller list to the contact list.
I find it difficult to believe that BlackBerry would not be aware of this name display service since it's been around since 2006 with both Rogers and Fido.
I hope I have clarified the reasons why I would like to have this feature added to BB10 and how it's surprising that this simple feature is not already a part of the BB10 OS.
Either way, I don't think this is a difficult feature for the BlackBerry team to add. They're just copying a 2nd variable from the caller list to the contact list.
I'm surprised that Rogers hasn't asked BlackBerry to add this feature to their phones. I think it would be a popular feature for those who receive a high number of calls from first time callers.
How can I get this feature request to BlackBerry for their consideration?
Cheers,
Marc

How to display Call list Large view as the initial view dynamically.

My requiremet is that
1) User chooses a call list -> then clicks display calls -> then clicks Calls Full view
Now ClmCallListDetailsLarge View is displayed
2) Now the user chooses a call and then prceeds to Account confirmation, Interaction Record and then ends the call.
3) Now when the Call list is choosen from navigation bar Available 'ClmAvailbleCallLists' View is displayed, but the requirement is to display 'ClmCallListDetailsLarge' view.
4) There is some standard code related to this in 'DO_REPLACE_INITIAL_VIEW' method of the window controller. but this method is not getting triggered at all.
Please let me know how this can be achieved

Thanks for idea.
Assume I stored my data in a List of HashMap.
Could you provide an example of JSTL for displaying this list?

Call List - Capturing the Answers

In CIC Web Client, how do we capture the answers given by the customer in the call list and get a consolidated report afterwards.

Dear Gurus,
I have a call list which needs to be used in Web CIC. There is no portal available.
If there is no Script attached, then also one needs to capture the reply by the customer as yes, no. Then a consolidated report has to be generated as the outcome of the call list.
For the case where, there is a script attached, then where does the answers get saved and how to get a consolidated report?

BP_CONFIRM does not triggers the event properly from call list

Hi expert,
We have upgrading CRM 5 to 7.
The issue is. In the IC_AGENT role. When i got to call list and select a call. The corresponding bp is automatically conformed.
But then when i go to Account identification navigation link i can only see the bp confirmed. the vehicle info of the BP are not displayed the view remains the same. normally it displays the vehicle details in the result view.
If i directly search for a BP and conform it all the vehicle detail are displayed in the result views.
It happens only when a BP is automatically conformed by selecting from the call list.
But in both the cases the Method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" is triggered ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
the difference i can find is.
if i conform a bp manually from the account identification screen. the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ) which displays the required view.
but when the same BP_CONFIRM is triggered automatically from the call list management view it is not triggering CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ).
so i can see the difference in the event listeners of the 2 process.
below is the piece of code which triggers the event. it is in the method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" d ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
raise event BPConfirmed and/or CPConfirmed
    IF lv_bp_confirm EQ abap_true.
      CLASS cl_crm_ic_services DEFINITION LOAD.
      CREATE OBJECT event.
      event->set_name( if_crm_ic_events_con=>gc_bpconfirmed ).
      event_srv = cl_crm_ic_services=>get_event_srv_instance( ).
      event_srv->raise( event ).
    ENDIF.
Can any one help me how to register the event or trigger the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" )
when i click on call list.
thanks in advance
chella.

Hi expert,
We have upgrading CRM 5 to 7.
The issue is. In the IC_AGENT role. When i got to call list and select a call. The corresponding bp is automatically conformed.
But then when i go to Account identification navigation link i can only see the bp confirmed. the vehicle info of the BP are not displayed the view remains the same. normally it displays the vehicle details in the result view.
If i directly search for a BP and conform it all the vehicle detail are displayed in the result views.
It happens only when a BP is automatically conformed by selecting from the call list.
But in both the cases the Method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" is triggered ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
the difference i can find is.
if i conform a bp manually from the account identification screen. the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ) which displays the required view.
but when the same BP_CONFIRM is triggered automatically from the call list management view it is not triggering CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" ).
so i can see the difference in the event listeners of the 2 process.
below is the piece of code which triggers the event. it is in the method "CL_CRMCMP_B_CUCOBUPA_IMPL->BP_CONFIRM" d ( it is a customer control in CRMCMP_BPIDENT/CuCoBuPa )
raise event BPConfirmed and/or CPConfirmed
    IF lv_bp_confirm EQ abap_true.
      CLASS cl_crm_ic_services DEFINITION LOAD.
      CREATE OBJECT event.
      event->set_name( if_crm_ic_events_con=>gc_bpconfirmed ).
      event_srv = cl_crm_ic_services=>get_event_srv_instance( ).
      event_srv->raise( event ).
    ENDIF.
Can any one help me how to register the event or trigger the CL_ICCMP_AU_VEHISEARCH_IMPL->IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT is triggered. ( which is inside the "ICCMP_AUTO_VEHI/VEHISearch" )
when i click on call list.
thanks in advance
chella.

Assignment of call list to individual agents within the same territory

Hello,
I am hoping someone may have come across something like this and can tell me how they solved it.
We have two different user groups who are both interaction centre agents. We have set up the partner determination procedure to be based on territory for the call lists. There will be a user from each of these groups assigned to the same territory. Is there anyway that you are able to choose by using a characteristic of the call list which of the agents the calls are assigned to baring in mind they are in the same territory?.
Many Thanks
Caroline

Rich,
Retransport whole function group again by
After creating transport. using SE01 Click on the child task an choose Request/Task --> Change task in the menu.
Your task should be unclassified at the moment.
then go to change mode place the cursor in the child task then Press SHIFT+F11(display object list).
Click on New entries button.
Enter the following values:
for field PgmID : R3TR
for field Obj : FUGR
for field Object name : name of the function group to transport
Save your entries. and TRANSPORT
a®

Priority on the Call Lists

Similar Messages

Maybe you are looking for