Privacy and security of Telstra Air

Is there a WiFi hotspot in Port Hedland? When I use my mobile phone as an AP, does the data downloaded register against my monthly usage plan? 

If you use your mobile as an access point it does come out of your mobile data pack.
To find a hotspot look here http://crowdsupport.telstra.com.au/t5/Find-your-nearest-Telstra-Retail/ct-p/tstore#?searchOption=wifiHotspots&searchQuery=
If you connect to a Telstra Air Hotspot or FON and you have Telstra Air enabled it will come out of your home broadband quota

Similar Messages

  • Scammer: Mr. Andrew Mortimer Barclays Bank of Dubai Email: [e-mail removed for privacy and security]

    [7/17/2015 4:37:12 PM] *** Andrew Mortimer would like to add you on Skype
    Hello Eric...how are you doing? I'm contacting you from Baclay bank in Dubai regarding to one Mr.Weimin Eric whose money was deposited in my bank presently in Dubai in 2004 and by then i was district assitant director but now elected as the new branch bank manager.why am contacting you is because Mr.Weimin Eric died due to an aircrash incident in 2006 and the amount he deposited was about $26,700,000.00 million deposited in my bank so am contacting you because you bear thesame surname with him and i want us to work together as a partner to clam his fund in our own favour and since you're bearing the same usrname with the late depositor If you concur with this proposal, I intend for you to retain 50% of the funds while 50% shall be for me. Kindly forward your response to me immediately through email below:
    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I get the same from him. Dear xxxxxxxxIt’s my urgent need For a foreign partner that made me to contact you for this transaction. I am Andrew Mortimer working with Barclays Bank here in Dubai(U.A.E) I write to contact you over a very important business transaction which will be of our interest and benefit to our both families.In 2007,one Mr. Weimin xxxxxxxx whose surname is same as yours and has your country in his file as his place of origin, made a fixed deposit for 36 months, valued at $26,700,000.00 with my bank. I was his account officer before I rose to the position of Managing Director. The maturity date for this deposit contract was 27th of September 2010.Sadly, Mr.Weimin was among the death victims in the September 2009 earthquake in Indonesia that left over 1,200 people dead while he was there on business trip.Since the last quarter of 2010 until today, the management of my bank have been finding means to reach him so as ascertain if he will roll over the Deposit or have the contract sum withdrawn. When I discovered that this will happen, I have tried to think up a procedure to preserve this fund and use the proceeds for business.Some directors here have been trying to find out from me the information about this account and the owner, but I have kept it closed because, I know that if they become aware that Mr Weimin is late, they will corner the funds for themselves. Therefore, am seeking your co-operation to present you as the one to benefit from his fund at his death since you have the same name, so that my bank head quarters will pay the funds to you. I have done enough inside bank arrangement and you only have to put in your details into the information network in the bank computers and reflect you as his next of kin.If you concur with this proposal, I intend for you to retain 50% of the funds while 50% shall be for me. Kindly forward your response to me immediately through my email below for more details:Email: [e-mail removed for privacy and security]
    Mr. Andrew Mortimer,
    Barclays Bank of Dubai.

  • Compatible services and gateways for Telstra Air

    Is my CG3100d-2 paus modem compatible with Telstra Air? (It is not specifically mentioned on the web site)Thanks,Jarvo1

    https://www.telstra.com.au/broadband/telstra-air/how-to-join
    Click on Compatible gateways
    It it not shown or listed which means you'd need to pay for an upgraded modem to take part in Telstra Air.

  • Caution: Apple Store POS system has a privacy and security leak

    I made a small purchase in the Burlingame, CA Apple store the other day, receiving my receipt by email. No problem. 10 minutes later, I received another receipt. This time for someone else's transaction. The name, address, etc. of that customer included. There is a leak of information from one transaction to others, and no guarantee how much or how little information leaks.
    I went back to the store and asked how this could occur. I was told that what happened is impossible. But it's not. I completed the customer satisfaction survey associated with the transaction. Normally, if you indicate dissatisfaction, the store manager gives a prompt phone call. No phone call. I sent email to the store. No response.
    The software used in the point of sale system is not secure. You should avoid making purchases in store. Make them on-line to be picked up or shipped to you, but if you make a purchase at one of the roaming sales people, your privacy is at risk.

    I have an email receipt which has name format of
    emailreceipt_yyyymmddR<TransactionId>.pdf
    The Transaction ID is the bar code printed on the receipt in case it needs to be scanned for returns, etc.
    For the case where the email address was not yours, can you check that the name of the file and the transaction id on the receipt match?
    The email comes from <storename>@apple.com.

  • Forgot my privacy and security questions

    Not completely sure as to how I am supposed to be able to change my answers. I made them years ago and cant seem to remember either of them, there are so many possible answers. Help!

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (126762)

  • What is the best tips for privacy and security

    How can you secure your email and phone messages

    And don't forget the passcode or you will be erasing the phone if you forget it. Use a complex passcode rather than the simple four digit PIN. These can be cracked in no time should you lose your phone.

  • I forget my password my email address is [e-mail removed for privacy and security] mobile phone 004306766530409 send it ms

    Nokia Lumia number 535

    The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

  • Privacy and security

    hi,
    I have recently have a skype request from someone who looked like my friend. Her picture, her name, her information... they tried to call me last night and I had a conversation via messaging.. however they did not speak like, my friend whom I know quite well. 
    They tried to video call me and said their camera wasn't working which is also strange. When I looked I saw two profiles for my friend so I contacted the other profile, who is actually my friend. 
    Someone has taken her picture, name and information and is pretending to be her. Contacting me and who knows who else. 
    What can we do about this? 
    Thank you

    what does phone number mean?is skype safe from 3rd party attempts to monitor or see your IMs and calls?

  • My husband put password in & did not write down-now I cannot access the privacy and security settings....can you help

    this was on my laptop - he input password on his own voliton but did not write it down. I want to control my laptop - can I get a password change authorization please.

    Can you start Firefox in Safe Mode?
    You can use one of these to start Firefox in <u>Safe Mode</u>:
    *On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
    *On Mac, hold down the Options key while starting Firefox
    *Help > Restart with Add-ons Disabled
    *https://support.mozilla.org/kb/Safe+Mode
    If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.
    Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • [e-mail removed for privacy and security]

    my body is slim not shobby

    Не могу зайти в скайп. Там важные контакты по работе. Как их можно восстановить или перенести на другой мой скайп. Tatsiana-ilm Tanya Romanova

  • Questions on privacy and safari, browser history; top sites; private browsi

    In one thread someone suggested that those concerned about the privacy of their web browsing and its history try Private Browsing. What are the consequences of Private Browsing? Does Private Browsing interfere with some of the web page features or javascript from working when I'm trying to access a page that has java or Flash? Will my bank's website load ok etc? I guess I was a little worried it would stop the showing of the last page visited and if so then hopefully that won't stop some sites from functioning.
    Is Private Browsing the best way to go all around for those concerned about privacy loss in Safari or does it not really help much? I wonder why it isn't the default.
    I want to be able to use my browser to access sites that don't load well when I use Firefox with NoScript, such as bank sites, but I do not want my browsing history to stay in view constantly, and I'm also upset at seeing it want to "learn" my browsing habits and try to suggest sites for me without my setting it to do this.
    For this reason I will be setting Firefox or any other browser I feel is more private than Safari, possibly Camino, to be my default browser. I will probably only be using Safari when a site won't work without it, same as when I used to settle for Internet Explorer on my windows computer when Firefox didn't work.
    I'm also concerned that I can't get that Google search bar out of my browser. I don't want Google keeping tabs of every site I visit. I'm not sure if Google has access to tracking every place I go if I never put any text into the Google search bar or how far into bed with Google Apple has now gone but I'm afraid of the privacy invasion possibilities.
    Perhaps Google gets no info if I do not type anything into the google search bar. I wish I could drag it off the menu bar however. (If I want to go to google, I know how to type google.com for crying out loud).
    I hope Apple will hold the line on its partners re: privacy in products like iPhone and Safari that work with its partners regardless of their tendencies to disrespect privacy.
    Does anyone know if the fact that this Safari software wants to learn what my favorite sites are affects outside parties including Apple, Google, and/or others possibly getting access to info on my browsing habits?
    If i allow the Top Sites page to work, will it just be something I MYSELF have access to the info on or are the URLs of my favorite sites reported to Apple, Google, or others?
    Does hitting RESET clear things out in this regard? I'd like to use these tools if I could be sure that using Safari doesn't turn the computer into a spyware tool for outside entities, commercial interests and governmental interests to mine data from.

    Barry Hemphill wrote:
    Hello r:
    If you think Safari, Firefox, or anything else will mask your browsing habits from someone who really wants to know, you are not being realistic.
    I tend to discount justifications of privacy encroachments I sometimes encounter to the effect of "snooping is done by certain commercial and governmental parties as the way things 'just are', so shut up and don't worry". Customers who do not air their concerns and questions cannot have any expectation that the developer will be aware of their concern if they sit mute.
    I sometimes pay for additional software to protect my privacy. I also use Firefox with Noscript and adblocking third party software rather than just sit with what the big corporations leave me with; there is a third party program for Safari I tried called PithHelmet for example, but then it seemed to not be loaded with the new Safari update and its developer dud not provide me any communication (although I got help here on how to find the program so I could remove it); so I may not use Safari as much compared to whatever browser I find has better privacy and security measures.
    If you go to the Safari help menu and enter +"private browsing,"+ you will find a complete description of what that function does for you. In answer to one of your questions, it is not a default because one loses a good deal of functionality. I would be most perturbed if that was made the default.
    Ok, I will try to learn the functionalities lost, thanks.
    You can set the history to be deleted after one day (or longer). If you are concerned, it is quite easy to clear history before you sign off.<</div>
    I've been using RESET to clear my history in the past; I assume it still works although Reset doesn't seem to permanently make certain cookies with future expiration dates go away permanently, which I find come back later even without my visiting a site for weeks and this was happening in the previous version of Safari too.
    You can remove the Google search box (or anything else) from the menu bar. Right click on it. One option is +"remove item."+
    That doesn't work in terms of just removing the Google search bar at the top right, I see.
    I did not want to lose my blank for typing a URL; I only want the thing out to the right that says Google on it, which seems to use Google's search engine to go away. I certainly hope that every time I type a URL into the blank at the left top (which is not the part over to the top right that says Google and a magnifying glass) that I'm not having Google track my URLs I visit like they would if I put a search term into the blank at the top right, but maybe it does since the two are forcibly linked.
    I guess I'd have to try Command L - Open Location in the Find menu if I want to try to go to a URL without using the URL blank at the top left I normally type in. I would only want to go to that trouble if typing in the top left blank for URLs results in Google tracking my URL visits like they certainly would if I typed in the top right google tool bar and hopefully Open Location does not result in the same issue.
    if i allow the Top Sites page to work, will it just be something I MYSELF have access to the info on or are the URLs of my favorite sites reported to Apple, Google, or others?
    I seriously doubt that Apple (or anyone else) is "reporting" anything about you to anyone. As you are no doubt aware, most web sites store cookies on your system when you visit that site. The information stored varies, but you can, of course, block cookies if you wish.
    I have the ability to block cookies, and I use Noscript a lot too with Firefox (although that set up does not always work with a few webpages here and there, so sometimes I have to use Safari or Camino). I use Safari less and less because there is no Noscript type of third party software for it. The only time I feel I have no choice but to use Safari on my Mac is when I go to my Mobileme account.
    My concern is of Top Sites "learning" my favorite sites and displaying to me the names of a lot of suggested URLs, as to who else is receiving that data; hopefully no one. Maybe I'll get to where i find info explaining that Apple and Google aren't collecting data about my "top sites" if I use that feature.
    It's just that there has been an increasing amount of privacy intrusion in the commercial realm combined with a corporate arrogance in terms treating consumers as though there is no need to make any assurances or explanations to consumers to help them trust the privacy. Instead we get browbeaten by various parties about how stupid or obvious we are if we ask a question to remind the corporation it's an issue to those of us who want to feel comfortable with the privacy of the software we use.
    I'll try to use the Feedback form to ask as well.
    At the risk of stating the obvious, it is quite easy to find out all sorts of information about an individual if one is interested. If you are really concerned, I suggest you severely limit your use of the Internet.
    I may well limit my use of the internet if what you say is true that there is no way to do any reading on the internet without being spied on by commercial and governmental interests.
    thanks

  • Telstra Air - Frequently Asked Questions

    What is Telstra Air®?
    Telstra Air is Telstra’s new Wi-Fi network. Eligible Telstra Home Broadband customers can become Telstra Air members and use their home broadband allowance out and about, via our network of Wi-Fi hotspots.
    If customers have an eligible Telstra home broadband service and a compatible gateway, they can become a member. Their compatible gateway creates a Telstra Air hotspot that others can use. Members share some of their home internet bandwidth at home in return for accessing their home broadband allowance at Telstra Air hotspots across Australia and at over 15 million Fon Spots overseas. Over time, by sharing, we expect members will co-create a community of hundreds of thousands of hotspots across Australia.
    The launch of Telstra Air follows the rollout of a trial network of more than 2,600 hotspots at payphone sites nationally and a free trial of the technology that saw over 1.5 million individual users connect. 
    How can customers access the network?
    Telstra Air is available to customers with an eligible Telstra home broadband service and a compatible gateway.  New customers taking up an eligible bundle with a compatible gateway will be offered a Telstra Air membership as part of their bundle (they can opt out when buying the bundle).  Existing customers can visit www.telstra.com/joinair to find out the best way to join.
    Do existing customers have to opt in?
    Existing eligible customers have to opt in to the new service by visiting www.telstra.com/joinair. Existing eligible Telstra home broadband customers without an eligible gateway will need to upgrade to a compatible gateway to become a member. Customers can purchase gateways outright or on monthly repayment options.
    How do customers know if they have a compatible gateway?
    There are four home network gateways that are Telstra Air-ready allowing eligible customers to become a member. They are the
    Telstra Gateway Max™ (ADSL/NBN TG799 device and Cable CG6300 device)
    T-Gateway (ADSL/NBN TG797 device) and
    ADSL Premium Gateway (TG587).
    A firmware update enabling the broadcasting of Telstra Air and Fon signals will be applied to a customer’s gateway when they sign up, if it has not already happened. Customers can go into their gateway settings (http://mygateway) to check if the upgrade has been successful – they will see “Telstra Air” appear in their gateway interface.  The hotspot will only be switched on once a customer has chosen to become a Telstra Air member.  
    At launch, approximately 700,000 of our Telstra Broadband customers already have Telstra-Air ready gateways.
    At what point are customers Air member – does the gateway need to be active or is just when they opt in?
    Customers become Telstra Air members once their order has been submitted in our CRM (Siebel). It’s at this stage that we automatically send them a welcome email (the ‘opt-in’ KMI). Gateway installation and broadband service activation can occur at a later date.
    How do I know if my existing Home Broadband Service is eligible for Telstra Air?
    Telstra Air is available to ADSL, Cable and NBN home broadband customers.
    Customers need a Telstra Gateway Max™, T-Gateway® or an ADSL Premium Gateway.
    If customers don’t have an eligible Telstra home broadband service they can head in store or call 132 200 to discuss their options.
    *Naked Cable broadband customers are unable to join Telstra Air.
    What happens if I want to bring my own gateway?
    If you use your own gateway, you will not be eligible for Telstra Air, as you won’t be able to share with the community. If you had joined the community and have chosen to replace your Telstra Gateway with another non-compatible gateway, your Telstra Air membership will be withdrawn. 
    How do new bundle customers join?
    New bundle customers with an eligible broadband service and compatible gateway will be informed about becoming a member when they sign up to their new service and can decide then if they would like to become a member. Our new Telstra Premier Bundles include a Telstra Gateway Max™ for new customers.
    New Telstra home broadband customers will be able access Telstra Air hotspots in Australia before their home broadband service is activated. They will receive an email when they can connect with information on how to get started, usually within 2 days of ordering.
    Is the service free?
    Telstra Air allows eligible broadband customers to use their Telstra home broadband allowance when they connect to a Telstra Air hotspot. Unless customers need­ to upgrade their gateway, there is no additional cost to join the community.
    Can I use Telstra Air if I am not a Telstra Air customer?
    Currently, you can’t access the Telstra Air Network using your home broadband allowance if you’re not a Telstra Air member. Non Telstra Air members can buy a Fon guest pass for the residential part of our network. We are working on providing guest passes for the Telstra built (e.g. payphone sites) part of the network for later this year.
    Why are the BigPond Unmetered/Green Dot sites metered on Telstra Air?
    Unmetering of BigPond is available in the home and on some of our mobile services – it’s not available on Wi-Fi.
    That said, with the recent increases we have made to the majority of our fixed broadband customers’ data allowances we believe they will have ample data to access the internet via Telstra Air.
    When will non members be able to buy a guest pass for all of the hotspots?
    We are working on providing guest passes for the Telstra built (e.g. payphone sites) part of the network for launch later this year.
    Why is Telstra not able to offer a guest pass for Telstra-run hotspots at launch?
    Our core focus has been on ensuring Telstra home broadband customers who join Telstra Air can access the network using their home broadband allowance. We want to offer all Australians, irrespective of whether they are a Telstra customer or not, access to two million Wi-Fi hotspots across the nation within five years. We are working on providing guest passes for the Telstra built (e.g. payphone sites) part of the network later this year.
    Can a customer share their Telstra Air membership with family and friends?
    Telstra Air Network access is given to the owner of the home broadband account. Customers can access Telstra Air on multiple devices by using their unique details to login, but only a maximum of 3 devices can connect to the Telstra Air Network in Australia at any given time. 
    Any usage at a Telstra Air hotspot will count towards a customer’s home broadband data allowance.
    What’s the difference between the Telstra ID username and the Telstra Air username?
    Telstra ID username is what customers use to log in to My Account and other Telstra online services. Customers will also use the Telstra ID for accessing the Telstra Air Network.  If customers don’t have a Telstra ID, they can register for one online with their account number.
    Telstra Air username ends in @wifi.telstra.com and can be used to access the Fon Wi-Fi hotspots when overseas when using the local captive portal to login. The login details can be found in My Account Telstra Air username where users can also reset their password.
    What is a Fon Wi-Fi pass and how can you purchase one?
    Fon Wi-Fi passes allow non-Telstra Air members the ability to access the hotspot that is broadcast from Telstra Air home gateways and Fon Spots overseas.
    Customers can do this by connecting to the “Fon Wi-Fi” network and purchasing their pass from the Fon login page.
    Can I continue to use Telstra Air if I have reached my data allowance at home?
    No. If you use up your Telstra home broadband data allowance when you are out and about you won't be able to access the Telstra Air hotspots until you enter a new billing period, or use one of your 3 annual data top ups.
    How much power will my modem use and will it impact my electricity bill?
    No. While the Telstra Air modems will broadcast two Wi-Fi channels, our testing shows very minimal incremental power consumption.
    CONNECTING TO TELSTRA AIR
    How many devices can I connect to the Telstra Air Network™ at any given time?
    Telstra Air members can connect up to 3 Wi-Fi devices to the Telstra Air Network in Australia at any given time, using your Telstra ID.
    You can connect your devices to a Telstra Air hotspot as long as you:
    Are a member of the Telstra Air community
    Have a Wi-Fi enabled device
    Are within range of a Telstra Air hotspot
    Have connected to the “Telstra Air” network using your Telstra ID username and password or via the Telstra Air App
    What’s the difference between Telstra Air app and Telstra 24x7 app?
    The Telstra Air app enables an automated connection experience for Telstra Air members to our Telstra Air hotspots across Australia and millions of Fon Spots overseas on iOS and Android devices. The app also includes a hotspot map so customers can find their nearest hotspot when out and about. Customers can access the Telstra Air Network using the app provided they are a Telstra customer with an eligible home broadband service, compatible gateway and have become a Telstra Air member.
    The Telstra 24x7 App allows customers to manage their Telstra services in one place.  Customers can view how much they have used on their Telstra home broadband data allowance,  current and past bill summaries, pay bills, purchase data packs, take advantage of the Telstra THANKS discounted movie ticket offer and access support. A link to the Telstra Air app is also included within 24x7.
    Can customers get the Telstra Air App on their BlackBerry or Windows Phone?
    No. Unfortunately the Telstra Air app is not available on BlackBerry or Windows devices at this time. Telstra Air members with these devices can still connect using a log-in page where they can enter their Telstra Digital Identity username and password.
    IN HOME SERVICE
    Will Telstra Air impact the performance of a customer’s Home Broadband service?
    If a customer is a Telstra Air member their Telstra Gateway creates a separate Wi-Fi hotspot that others can use. When others use this hotspot, it doesn't impact the customer’s broadband allowance, it only shares a portion of their home broadband bandwidth.
    We know that Wi-Fi speeds are important to our customers so we have put in place network settings are in place to ensure their home network performance is protected. This includes limiting the number of guests per hotspot and switching off hotspot sharing when the line speed into a home drops below a certain level.
    What is the service limit set at?
    We have set an engineering limit that we will adjust over time base on customer feedback.
    How can customers disconnect from the Telstra Air Network?
    To disconnect from the Telstra Air Network, customers can simply turn the Wi-Fi off on their device. This will force their device to disconnect from Telstra Air.
    Alternatively, if a customer has the Telstra Air App installed on their Android device, they can open the app and hit the ‘Disconnect’ button.
    On Android and iOS devices you can also choose to ‘forget’ a network. This will mean that your device will delete your login details to the network, and when you are in range, your device will not try to automatically connect to it. To do this, open the Wi-Fi network list in your device settings, tap the network name, and select the ‘Forget’ button.
    As the home broadband user, does my data use in the home get priority over others sharing it?
    We have service rules in place to ensure that only a portion of the home broadband customer's Wi-Fi bandwidth is available to share with other the hotspot users. These rules determine when the hotspot is available for Telstra Air members to access which helps protect the customer experience of the home broadband user.
    HOTSPOT SERVICE
    What are the speeds like when connected to the Telstra Air Network?
    Given this is a Wi-Fi network, speeds may vary depending on your proximity to our hotspots, the number of others connected to the same hotspot, and the device you are using. We expect that customers will be able to undertake activities such as sending emails, uploading photos and browsing the internet when they are using the Telstra Air Network™.
    Is there a time limit on how long customers can be connected to the Telstra Air Network?
    Customers can access Telstra Air hotspots for as long as you like.  However, after 20 minutes of inactivity or 12 hours of continuous connection, your connection will time out and you’ll need to reconnect.
    Is there a map that can help customers find where they can connect to Telstra Air?
    Yes. Customers can find Telstra Air hotspots by using the Telstra Air App or by visiting Telstra.com/air and selecting “Find a Hotspot” to open the interactive Wi-Fi Hotspot Locator.
    We use pin points to identify public hotspots, while a heat map will indicate the general areas where home gateways are broadcasting Telstra Air.
    What is the range like on a Telstra Air hotspot?
    Generally speaking Wi-Fi hotspots have a range of up to 20 metres indoors but in optimal conditions can reach up to 50 metres outdoors.
    However, the range of a Wi-Fi hotspot can be impacted by a number of factors including surrounding buildings, interference from other wireless devices, weather conditions and the number of other users.
    We recommend customers stay close to the hotspot and keep an eye on their device’s Wi-Fi signal strength.
    Overseas Use
    How can customers connect to Fon Spots when travelling overseas?
    Customers can connect to Fon Wi-Fi Hotspots (known as Fon Spots) using the Telstra Air App, the same way they use it in Australia.
    If you don’t have the App you can login manually.
    Turn on your device’s Wi-Fi
    Select “Fon WiFi” from your Wi-Fi network list
    Once you have connected to the Fon Wi-Fi network, open your web browser.
    Enter your @wifi.telstra.com username and password into the Fon login page
    The @wifi.telstra.com username and password is available in My Account
    How do you find Fon Spots?
    The Telstra Air app shows where Fon Spots are overseas. If you don’t have the app customers can go to Telstra.com/wifi to find out where they are.
    Fon Spots can be found in the United Kingdom, France, Japan, Belgium, Brazil, Germany, Portugal, Netherlands, Poland, South Africa, Japan, South Korea, Brazil, Spain, Italy and in the Moscow region of Russia.
    How many devices can be connected to a Fon hotspot?
    When connecting overseas only 1 device can be connected at a given time to the Fon network. This means if you want to use Fon Wi-Fi on 2 devices while overseas, you will have to first disconnect from Fon on one of them, before connecting the other one.
    PRICING AND USAGE ALLOWANCES
    What is the pricing structure for each of the offers?
    For our fixed broadband customers Telstra Air membership is included in their plan or Bundle price, as long as they have an eligible broadband service and a compatible gateway. As a Telstra Air member, data usage at Telstra Air hotspots and Fon Spots will count towards your home broadband allowance, including usage at sites that are unmetered from your home broadband service such as BigPond Movies, Presto, Foxtel Go and our BigPond unmetered sites. 
    How are customers charged when accessing the Fon network overseas?
    As a Telstra Air member there is no additional charge for accessing Fon overseas - any data used at Fon Spots overseas will count towards the customer's home broadband allowance.
    Security
    How secure is the Telstra Air Network?
    Providing a secure and easy Wi-Fi experience for customers is important to us.
    Like most public Wi-Fi services, browsing sessions on Telstra Air are open with the communication between a computing device and the wireless point unencrypted. We recommend to customers that it’s okay to use the service for general web browsing and for streaming content, however any activity that requires a secure connection such as internet banking should be done via a mobile or fixed broadband service.
    If customers are wanting to share personal information when they’re out and about should consider:
    Using a mobile network connection
    Using a VPN app which in initiates the exclusive connection from the computing device
    Or checking that the site they would like to use has HTTPS to protect their exchanged data before proceeding. HTTPS is in wide use on popular sites such as Facebook which started offering it in 2011.
    What customer information is collected when connected to a Telstra Air hotspot?
    Once you are confirmed as a member of the Telstra Air network we don’t monitor your internet usage other than how much data you use from your FBB account.

    Hi,
    Kindly search google and I am sure you will get lots of inputs.
    And also all the issues posted in SDN are realtime issues which will help you.

  • Understand Telstra Air data use

    Telstra Air® data usage and your bill
    Telstra Air will appear on the data usage page of your bill.
    Telstra Air membership is included in your nominated eligible broadband service and all data that you use at Telstra Air and Fon hotspots counts towards your home broadband data allowance, including BigPond Unmetered websites, BigPond Movies, Presto, and Foxtel Go.
    If you aren’t sure if you have activated Telstra Air you can check using Telstra 24x7® App or by logging into My Account and confirming your status.
    Home Broadband data allowance and the Telstra Air Network™
    When you use data at Telstra Air hotspots or any Fon Spots overseas, all data usage counts towards your home broadband data allowance, including BigPond Unmetered websites, BigPond Movies, Presto, and Foxtel Go. Your usage on Telstra Air will be included under your total broadband usage. You can check detailed data usage online in My Account.
    Always ensure that your mobile device displays the Wi-Fi symbol when accessing the Telstra Air Network. As an added level of precaution you could disable mobile data in your device’s settings.
    View your Telstra Air® data usage
    You can find how much data you have used while connected to the Telstra Air Network™ by logging into  My Account and selecting the usage tab on the Internet page. You’ll see a graph that breaks down total data usage by your Home Broadband, Telstra Air and free, unmetered usage. The data usage graph is usually current as of about 12 hours ago.
    You can also see your combined data usage in the Telstra 24x7® App.
    Any data used on the Telstra Air Network will count towards your home broadband allowance, including BigPond Unmetered websites, BigPond Movies, Presto, and Foxtel Go.
    Websites with the BigPond Green Dot and your Telstra Air broadband usage
    When you use a Telstra Air or Fon hotspot, all data usage counts towards your home broadband data allowance. This includes BigPond Unmetered websites, BigPond Movies, Presto and Foxtel Go. 
    Avoid unexpected data usage
    When using a Telstra Air hotspot or Fon Spot it is important to make sure that you have successfully connected before using data to save unwanted data charges. It is important to stay close to the Wi-Fi hotspot.

    Re: Understand Telstra Air data use
    How is a "portion" of my home broadband used for others when I sign up to Telstra Air? My cable connection is often very slow (?), So I am assuming when you let others use it, it will be even slower!?
    If you are allowing access to my home network to others once I sign up for Telstra Air what security do I have have?

  • Troubleshoot issues with Telstra Air

    Check whether Telstra Air® has been activated on your home broadband service
    Check your activation status in My Account or through the Telstra 24x7® App.
    In My Account, go to the Internet section and scroll to Telstra Air. Your status will be listed as either active or inactive.
    In Telstra 24x7, go to the main menu and select Telstra Air. This will display a page showing your Telstra Air details from My Account, including your activation status. If Telstra Air does not appear in the main menu, you may not be eligible for the service and should visit us in store or contact us via 24x7 Chat for further assistance.
    What to do if the login page doesn’t open automatically
    If your browser doesn’t automatically open the login page when you first connect to the Telstra Air Network™:
    Make sure your device is connected to the Telstra Air Wi-Fi network
    Open an internet browser – like Internet Explorer, Google Chrome or Safari.
    Your internet browser will load up the login page
    Enter your Telstra ID username and password on the login page to start accessing Telstra Air.
     Network speeds on the Telstra Air Network
    Speeds may vary depending on how close you are to our hotspots, the number of other users connected to the same hotspot and the device you are using.

    Re: Troubleshoot issues with Telstra Air
    My Telstra Air was activated yesterday, downloaded App, logged in using my bigpond username/password, Status: Not Connected, Hotspots: Not Available. Find Hotspots: shows up on map OK.
    Phone (Android) shows Free_Telstra_WiFi: Not in range when the modem is in the same room???

  • Using Telstra Air With your own modem

    Hello Everyone,
    I received a Telstra Gateway max in the mail for upgrading to one of Telstra's latest bundles.
    To be honest i am not too fond of any of Telstra's modems i noticed the device has a wan port on the back of it.
    I then had a thought that i could hook the modem up to my current modem and use the Gateway max to use Telstra Air.
    So here is my current setup
    <Modem>--------<Telstra Gateway Max>
    All my computers connect to the main modem and the gateway max has a single access point enabled but with SSID broadcast disabled.
    The configuration changes i have done in the gateway max is just putting my pppoe username and password in.
    And this all works wireless devices can now see and connect to Telstra Air and Fon WiFi

    Thanks for that Gibbsy, handy info fopr those looking for a similar work around. 

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