Privacy Notice/Terms of Use for Portal Users

Is there any functionality within portal that would allow us to display a Privacy Notice/Terms of Use statement to users when they first try to log onto portal. Basically, we would want users to accept this agreement before being able to log onto portal? I'm guessing this can't be done through portal, but thought I'd ask anyway. Has anyone done anything like this whether through portal or through something custom they've done with portal? Any ideas/help would be greatly appreciated. Thanks.

I just got an automated email welcoming me to Creative Cloud (a full month after I had started the process). I have never agreed to the T&C's and never checked a box indicating that I did. It's really hard to agree to the rats nest of conditions most of which seem to have absolutely nothing to do with anything I plan to use or even KNOW about (PhoneGap Build?, Adobe Translator??, EchoSign???)
Because of the email, I did a bit more digging. The "Phone Gap Build" says item 3 is a supplement to item 9.5... but there is NO item 9.5 in the general terms.
On an extremely amusing side note, searching http://www.adobe.com/cfusion/search/index.cfm for "Creative Cloud Terms and Conditions" nets this:
Official terms and conditions for the Creative Cloud which, snicker, are the terms and conditions for a SCAVENGER HUNT. Oh the irony

Similar Messages

Help in estimating number of dialogue steps for portal user scenarios

I am looking for your expert advice in determining the number of dialogue steps for SAP portal users in the following scenarios:
1) External users accessing a SAP portal to access utilities services such as viewing bills, paying bills, update meter readings etc. The system needs to support 6000 concurrent users.
2) Internal users (customer service agents) accessing IS-U, CRM (potentially BW) via an internal SAP portal. The system needs to support 2000 concurrent users. .
It would be extremely helpful to hear from anyone that has been involved in SAP portal implementations who could advise me on number of dialogue steps to use for each user scenario.
Many thanks,
Celia

I am looking for your expert advice in determining the number of dialogue steps for SAP portal users in the following scenarios:
1) External users accessing a SAP portal to access utilities services such as viewing bills, paying bills, update meter readings etc. The system needs to support 6000 concurrent users.
2) Internal users (customer service agents) accessing IS-U, CRM (potentially BW) via an internal SAP portal. The system needs to support 2000 concurrent users. .
It would be extremely helpful to hear from anyone that has been involved in SAP portal implementations who could advise me on number of dialogue steps to use for each user scenario.
Many thanks,
Celia

Failed to update permissions used for end-user recovery on . Permissions update failed for the following reason: (ID 3123)

I patched 2012 to the SP1 level and now I'm getting these warnings on many servers.
It seems to be considering these items as removable media?
DPM 2012, SP1, version 4.1.3313.0
Failed to update permissions used for end-user recovery on skutter.pmuk.net. Permissions update failed for the following reason: (ID 3123)
Affected area: skutter.pmuk.net
Occurred since: 11/01/2013 09:04:43
Description: Failed to update permissions used for end-user recovery on skutter.pmuk.net. Permissions update failed for the following reason: (ID 3123)
DPM is unable to enumerate contents in 2aad3f75a7e54a0f91b640d7f158f00a , 5702fef3756e4ca8af0554013951f32d , 78f9e6070fbd43aeb328700a88a3c926 , aquaria.pmuk.net_MTATempStore$ , ariel.pmuk.net_MTATempStore$ , atlantis.pmuk.net_downloads , atlantis.pmuk.net_MTATempStore$
, atlantis.pmuk.net_print$ , capricorn.pmuk.net_MTATempStore$ , CCM.pmuk.net_IvrDirectory , CCM.pmuk.net_MTATempStore$ , CHIRON.pmuk.net_MTATempStore$ , cpeserv-i03.pmuk.net_IMAGING , defiant.pmuk.net_idsc , defiant.pmuk.net_MTATempStore$ ,firebird.pmuk.net_Accts_serve
, firebird.pmuk.net_case , firebird.pmuk.net_Control ,firebird.pmuk.net_Fuel Cell , firebird.pmuk.net_HADCAD , firebird.pmuk.net_haddesign , firebird.pmuk.net_hadendurancelab , firebird.pmuk.net_HADEngCad , firebird.pmuk.net_HADPCLGainspeed ,firebird.pmuk.net_HADPCLProjects
,firebird.pmuk.net_HADPCLQuality , firebird.pmuk.net_HADPCLStandards , firebird.pmuk.net_hrXerox , firebird.pmuk.net_hs , firebird.pmuk.net_ITXerox , firebird.pmuk.net_JunHigashimura , firebird.pmuk.net_MTATempStore$ ,firebird.pmuk.net_office ,firebird.pmuk.net_OMPM
, firebird.pmuk.net_Outplacement ,firebird.pmuk.net_personal , firebird.pmuk.net_PJSESCANNER ,firebird.pmuk.net_pmuk ,firebird.pmuk.net_pwa ,firebird.pmuk.net_pwa2 , firebird.pmuk.net_scanfret ,firebird.pmuk.net_Siebel8 ,firebird.pmuk.net_Spares
,firebird.pmuk.net_test ,firebird.pmuk.net_TVDC ,firebird.pmuk.net_xeroxcpe$ ,firebird.pmuk.net_xeroxrd$ , HALLEY.pmuk.net_MTATempStore$ ,legion.pmuk.net_dfs ,legion.pmuk.net_MTATempStore$ , legion.pmuk.net_NETLOGON ,legion.pmuk.net_SYSVOL
, nemesis.pmuk.net_KEvin ,nemesis.pmuk.net_MTATempStore$ , PLEIDES.pmuk.net_Archive , PLEIDES.pmuk.net_DGHOME , PLEIDES.pmuk.net_MTATempStore$ ,PLEIDES.pmuk.net_print$ , roosevelt.pmuk.net_ARCserve$ ,roosevelt.pmuk.net_CHEYALERT$ , roosevelt.pmuk.net_HADQCEOLP
,roosevelt.pmuk.net_home3 , roosevelt.pmuk.net_MTATempStore$ ,roosevelt.pmuk.net_smssource , roosevelt.pmuk.net_WindowsEasyTransfer ,roosevelt.pmuk.net_XeroxScan , sagittarius.pmuk.net_MTATempStore$ ,sagittarius.pmuk.net_print$ , sakura.pmuk.net_MTATempStore$
,scorpia.pmuk.net_MTATempStore$ ,scorpion.pmuk.net_chandleram, scorpion.pmuk.net_Control ,scorpion.pmuk.net_CPE ,scorpion.pmuk.net_Digital ,scorpion.pmuk.net_Electrical , scorpion.pmuk.net_MTATempStore$ , scorpion.pmuk.net_NASUtils ,scorpion.pmuk.net_Personal
,scorpion.pmuk.net_QA ,scorpion.pmuk.net_QC , scorpion.pmuk.net_Technical , silverberg.pmuk.net_dfs ,silverberg.pmuk.net_MTATempStore$ ,silverberg.pmuk.net_NETLOGON , silverberg.pmuk.net_SYSVOL ,skutter.pmuk.net_dfs , skutter.pmuk.net_MTATempStore$ ,skutter.pmuk.net_NETLOGON
,skutter.pmuk.net_sharepoint-saver ,skutter.pmuk.net_SYSVOL , tempest.pmuk.net_MTATempStore$ , tempest.pmuk.net_Quarantine ,tempest.pmuk.net_SiteBackups , tempest.pmuk.net_tsdp , titania.pmuk.net_MTATempStore$ , valiant.pmuk.net_domino , valiant.pmuk.net_hadprod
, valiant.pmuk.net_MTATempStore$ ,valiant.pmuk.net_oracle ,vindaloo.pmuk.net_MTATempStore$ , virgon.pmuk.net_faxclient ,virgon.pmuk.net_FxsSrvCp$ ,virgon.pmuk.net_MTATempStore$ , xavier.pmuk.net_Address ,xavier.pmuk.net_downloads ,xavier.pmuk.net_drivers ,
xavier.pmuk.net_Exchange IS Starter ,xavier.pmuk.net_ExchangeOAB , xavier.pmuk.net_ExchangeUM , xavier.pmuk.net_MTATempStore$ , xavier.pmuk.net_out-arch , xavier.pmuk.net_Resources$ on the protected computer tower.pmuk.net. Recycle Bin, System Volume Information
folder, non-NTFS volumes, DFS links, CDs, Quorum Disk (for cluster) and other removable media cannot be protected. (ID 38 Details: )
Any Ideas? backups are OK, recovery points/sync's etc.
Mark.

I am using DPM 2012 R2, what finally worked to me to resolve my problem with EUR was to:
In DPM I disabled EUR
In Computer Management delete all DPM Shares (\\?\c:\Program Files\...)
Using ADSI edit go to CN=MS-ShareMapConfiguration,CN=System,DC=X,DC=Y (Replace X & Y for your domain)
Delete all of the mappings within the container
In DPM enable EUR
In DPM on a protection group I created a new recovery point and selected “Only synchronize (available only for file data)”
Related article on ADSI Edit and DPM -
http://social.technet.microsoft.com/Forums/en-US/e0258384-8422-408c-8839-2580d616a9ec/edsi-edit-related-to-data-protection-manager?forum=dpmfilebackup
I hope this helps
JD Young

Adobe ID terms of use for your account have been updated

Hallo zusammen,
ich nutze seit ein par Tagen DreamWeaver 6 um Smartphone-Apps mit PhoneGap zu bauen. Die letzten Tage gab es dabei auch keine Probleme. Auch nicht beim direkten Weg über build.phonegap.com. Seit heute bekomme ich allerdings die Fehlermeldung:
The Adobe ID terms of use for your account have been updated. Please go to adobe.com to accept the terms of use.
Ich bin ja auch grundsätzlich bereit die neuen Nutzungsbedingungen zu akzeptieren, aber ich finde nicht die Stelle, an der ich den entsprechenden Haken setzen kann. Und ich habe schon eine kleine Weile gesucht!
Auf der Site build.phonegap.com kann ich mich bei gleicher Fehlermeldung ebenfalls nicht mehr einloggen.
DreamWeaver ist bezahlt, registriert und alles was dazu gehört...
Weiß jemand Rat?
Gruß
Oliver Vincenz

Hallo nochmal,
ich erweiter mal meine Frage: Bin ich der Einzige, der dieses Problem hat? Könnt ihr euch noch bei build.phonegap.com einloggen oder aus dw6 heraus einen build starten, oder ist das mein individuelles problem?
Ich habe inzwischen drei mal mit der deutschen Support-Hotline telephoniert. Die wissen auch nicht weiter und verweisen mich an eine Telefonnummer in den USA. Unter der Nummer erreiche ich allerdings niemanden. Dafür habe ich einen Chat-Support in den USA erreicht. Die können mir auch nicht helfen und verweisen mich wiederum an die deutsche Hotline. Der Hinweis, dass die mir auch nicht helfen ging ins leere. Das ist zum heulen!
Eine Mail an [email protected] ist raus, aber bisher auch ohne Ergebnis.
Ich poste meine Frage jetzt nochmal im englischen Forum...
Gruß
Oliver Vincenz

Are licenses needed for Portal Users?

Hi, do you need seperate user licenses for users created on the Portals Database (J2EE only) using the MSS and ESS components? We have an HR ECC5.0 system with 700 users, but only about 100 Managers will login to the Portal to do reports via the MSS component. I thought of creating these 100 managers on the Portal (Database Only), and then using Single Sign-On with SAP Logon Tickets connect them to the HR ABAP system where they also have the same user accounts, thus enabling them to do their work seemlessly. I don't want to use the ABAP User Persistence model, as I don't want the Portal UME to pull in all 700 users from the HR ABAP system when we only maintain 100 managers on the Portal for the MSS component. Will user licensing be an issues?

There is no need to license your Portal users. The ABAP license is all that is required. I would check with SAP just to make sure that your license agreement doesn't contradict this but I highly doubt that it will.

The License / Terms of Use for CC - Is there A Summary Somewhere?

To my chagrin, I notice the license agreement for CC appears to be about 3 pages, until you look carefully and notice that the agreement includes 13 additional agreements EACH OF WHICH takes precedence over the "CC General Terms". And moreover, some of the agreements are in PDF only format and without using Acrobat on my Chrome browser only showed the FRENCH version.
So I'm betting the following:
Nobody (except perhaps Adobe lawyers) have read the ENTIRE agreement and can understand it.
Because the agreement is so convoluted, it may be impossible for Adobe to argue in court that it ever
So back to my question... has anybody written or know where I can find a reasonable summary of the terms? I'm particularly confused because it's not clear how many of the 13 "included and preemptory" documents may apply. I grabbed (I think) all the included content... it's 3,200 lines with a lot of repetition, and some outright contradictions.
I did notice these though:
3.3 Adobe may require you to provide consent to the updated Terms before further use of the Services is permitted. Otherwise, your continual use of any Service constitutes your acceptance of the changes.
11.4 The Software may automatically download and install updates from Adobe. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new Software modules, and completely new versions. You agree to receive such updates (and permit Adobe to deliver these to you with or without your knowledge) as part of your use of the Services.
13.1 THE SITE, SERVICES, AND MATERIALS ARE PROVIDED BY ADOBE “AS IS,” WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, ADOBE AND ITS LICENSORS MAKE NO WARRANTY THAT (a) THE SITE, SERVICES OR MATERIALS WILL MEET YOUR REQUIREMENTS OR WILL BE CONSTANTLY AVAILABLE, UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, SERVICES, OR MATERIALS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; (c) THE QUALITY OF THE SITE, SERVICES, OR MATERIALS WILL MEET YOUR EXPECTATIONS; OR THAT (d) ANY ERRORS OR DEFECTS IN THE SITE, SERVICES, OR MATERIALS WILL BE CORRECTED.
15.1 Adobe, in its sole discretion, may (but has no obligation to) monitor or review the Services and Materials at any time. Without limiting the foregoing, Adobe shall have the right, in its sole discretion, to remove any of Your Content for any reason (or no reason)

I just got an automated email welcoming me to Creative Cloud (a full month after I had started the process). I have never agreed to the T&C's and never checked a box indicating that I did. It's really hard to agree to the rats nest of conditions most of which seem to have absolutely nothing to do with anything I plan to use or even KNOW about (PhoneGap Build?, Adobe Translator??, EchoSign???)
Because of the email, I did a bit more digging. The "Phone Gap Build" says item 3 is a supplement to item 9.5... but there is NO item 9.5 in the general terms.
On an extremely amusing side note, searching http://www.adobe.com/cfusion/search/index.cfm for "Creative Cloud Terms and Conditions" nets this:
Official terms and conditions for the Creative Cloud which, snicker, are the terms and conditions for a SCAVENGER HUNT. Oh the irony

Changing the sequence of roles/groups for Portal users after Login

Hi
We are at EP 7.0 SP11.
We have developed custom role for ESS, MSS, EIC and Reports etc.
Now when all the 3 roles are assigned to any user, the sequence of the display is generally
Employee Self Service, Manager Self Service and then EIC.
We need to change this sequence in Dev QA and production environment for some users preferably (or for all portal users), so that the 1st page which loads in portal after user logs in , is not necessary ESS.
The requirement can also be considered as, we need to change the default page which displays after user logs in.
Does someone have any idea how can we achieve this ?
Looking forward for your response.
Thanks
Neha

Hi Neha,
Add custom Welcome page/Home page(eu_role) and Sort Priority property as per Koti Reddy.
Hope it helps
Regards
Arun

How To Change Default Expiration Date for Portal User in Linux and Windows?

Hello,
I have a couple of environments I recently installed:
1. Oracle Application Server 10 Release 2 (10.1.2) SEOne on Windows
2. Oracle Application Server 10g Release 2 (10.1.2) Enterprise Edition on Linux
I heard the portal and orcladmin user passwords will expire in about 60 days. I want to prevent this from happening. How can I set the expiration date to never expire for both these users? Or at least give me some warning?
I heard that you can do this through the Oracle Directory Manager. However, I am unsure as which server to enter on the field. I've used the following:
<servername>.hostname.com/389
<DBname>.hostname.com/389
They say 389 is the default port. Since I did not really
Does anyone have any ideas?

You have the answer in yours hands:
Search for "60 days" in the forum
How can I enfore Password Expiry Without Lockout?
for instance.
For the servername, it's the name of your server and the port is depending of your platform (have a look to $ORACLE_HOME_INFRA/install/portlist.ini) and
chech the value for: Oracle Internet Directory port
Patrick.

BluStreak 2, is it useful for Encore users?

Pressing 'Reply' sends your message to the entire DVDList. To reply to the author only, you must enter their address manually.
Rivergate Software is pleased to announce the beta release of BluStreak
Premaster 2, soon to be followed by the formal release. The release is
accompanied by a complete on-line user manual:
http://www.rivergatesoftware.com/
(Click the documentation link at the top).
BluStreak Premaster 2 will sell for $595. It provides complete integrated
playback, tracing, editing, and premaster output functionality.
BluStreak Tracer 2 will sell for $395. It provides all of the functions or
Premaster 2, except for BDCMF output.
There will be an upgrade path to BluStreak Premaster 2 for current BluStreak
Premaster 1.x owners. There will also be an upgrade path from BluStreak Tracer
2 to BluStream Premaster 2.
There will be no discount for DVDAfterEdit owners.
BluStreak Tracer 1.0 was never released because of playback SDK licensing
issues. It has been in use internally for over a year.
BluStreak 2 uses libraries from the FFmpeg project under the LGPLv2.1 for
video and audio playback. See the documentation for codecs supported.
BluStreak 2 supports full Premastering functionality for projects containing
BD-J, but does not support playback or editing of the BD-J content.
BluStreak 2 does not support 3D premastering or playback.
There will be a limited beta test period. Use the contact form at the top of
our web site, or a private email if you wish to take part in the beta testing.
Beta testers who wish to purchase the released application will be expected to
pay full price.
Regards,
Larry Applegate & Robin Henson
Owners of Rivergate Software, Inc.
This message is from the [email protected]
Contents Copyright (C) 2010 by Geoffrey Tully and the email originator.
List archive and subscribe/unsubscribe information is at http://www.tully.com/DVDList

It is not possible.
http://social.technet.microsoft.com/Forums/lync/en-US/85eb2da6-1795-466f-9b18-f994ca540339/how-to-show-lync-presence-in-sharepoint-2010-sites?forum=ocsclients
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

Proper Converting Apps To Use For PC Users...

Hello all, I decided to create this thread because of all the content on converting being all over the place. This thread should only be used to describe how people converted videos, how they got it onto the ipod, and the programs they used. Some advice: I use Videora's Ipod Converter (http://www.videora.com/en-us/Converter/iPod/). It works perfectly and flawlessly with fast speeds. Use the SP/320x240/768kbps Stereo/128kbps option. If you need help, just repost here and I'll get back to you.

People all over the forums report QT Pro taking hours just for about 30mb and that is unacceptable.
H.264 compression does take significantly longer than MPEG-4 compression. QT Pro can do both. I ran a quick test to compare export times. Here's what I got...
Source video: foo.avi, 640x480, 82 sec play time
"Movie to iPod": foo.m4v, 320x240, 318 sec encode time, 5712 KB file size, good quality but gets pixelated in some motion sequences.
"Movie to MPEG-4": foo.mp4, 320x240, 67 sec, 3030 KB file size, very good quality and does not get pixelated in the same motion sequences.
So, I guess it depends on what's more important to you. The MPEG-4 output was about 4.7x faster than the H.264 output for the same source video. But, the H.264 video was almost half the size with better quality. Which is best for you? That's up to you.
Also, the h.264 format is said to not work properly on the ipod vid
From my tests, I haven't been able to get H.264 to work inside of an MOV container. It encodes fine, but iTunes won't let it on the video iPod. This is contrary to the iPod spec, which does say that H.264 is supported in an MOV container. It may be that I haven't found the right combination of settings for MOV. However, we have been able to get H.264 video to work inside of an MP4 container using the "Movie to MPEG-4" option in QT Pro. Also, the "Movie to iPod" option in QT Pro creates an M4V (not MP4) file with H.264 video and this definitely works on the iPod. So, I'm guessing the reports you're hearing are from people who tried MOV with H.264. The iPod can definitely play H.264 video, it just comes down to choosing a format and compression settings which work with the iPod. If you stray from the "Movie to iPod" option, you probably will create a bunch of videos that won't work. So, if you go this route, use a short duration source movie, because it takes quite a bit of trial and error to find the settings that actually work.
If you read the forums all over
Yep. I've read 'em. Lots of views out there. I'm trying to contribute actual test results, instead of opinions and speculation. I'm sure there's going to be lots of ways to get video on the iPod, and by all means use whatever method works best for you.

What auth obj to use for allowing user to create and save workbook?

Hi all,
We are on BI 7.0, we have requirement which will allow users to develop and save workbooks (NOT BEX query) via BEx Analyzer. I have examined the auth obj S_RS_WKBK but it is obsolete auth obj and there is nothing similar obj in BI 7.0.
i then looked at the S_BDS_D, is this all i need in order to allow user to save workbook on to the backend system?
pls note, user can only save workbook NOT BEx query.
regards,
Joe

Hi,
Actually there is no direct away to do it
First use the Authorisation s_user_agr , here in the activity field assign01,02,03 and 06 , in the role name assign a specific role name.
In s_user_tcd in transaction asssign - RRMX.
Got to PFCG, maintain the role.
Hopr this will be expedite.
ThaX and Regards
Vaibhave Sharma

Unifier Table name used for storing User-Defined Reports Information

Hello Everyone,
I am looking for the table name that stores all the User-Defined Reports information pertaining to report creation details. I want to create a dataview that will provides all the user-defined reports the system presently had on file.
Does anyone know about the system auto-created table name for User Defined Reports. It might start with "sys_"
Thanks

For custom reports, you can find them through data views - "sys_custom_report". I am wondering why UDR tables were not included.
The only effort left is manually copy pasting each name and information from Unifier on an Excel sheet. It will take a lot of time though. I will also log a SR meanwhile.
Thanks everyone for your help.

Terms of use for development server

Hi
We produce animated content and would like to use Flash media server for our internal media delivery. I have gone through the TOU document for flash media development server and understood that it is allowed to utilize it in production. So is it allowed to use it for commercial purposes(upto 10 streams) and if so should we worry about the warranty and bugs etc. ?

The Flash media server development server is fully functional (except for the quantitative restrictions like max limit of number of connections to 10 etc), and is equivalent in quality to all other flavors.
The developement server is generally meant for developmental and testing purposes though i think within the limit of connections etc, there should not be any problem with its usage. you can cross check/confirm from the EULA always, when in doubt.
Thank you !

TREX on Portal-Server also used for search/index for SAP Records Management

Hi all,
can a installation of the TREX on the Portal-Server (or as separate Server) used for Portal Index/search and also in parallel for searching of Content in an SAP Records Management (means full text research of records/ dossier in the SAP RM) ? Some ideas, tips or settings to keep in mind ?
THX
mario

Hi Neil,
We have exactly the same problem. We installed a new SAP E-Commerce system on Microsoft Windws 2008 R2 with TREX Version 7.10.43.00. The TREX connection is okay. Also the catalogue replication works without any problems. The SAP support means it is a permission problem on the IIS. The problem isnu2019t solved yet and the message to the SAP support is in process.
What is your effect with this link?
http://localhost:<TREXNAMESERVER>/TREXHttpServer/
Default:
http://localhost:<30305>/TREXHttpServer/
Kind regards,
Roland

Feedback on Adobe's Term of Use Policy

Have you ever read the terms of use that you agree with when you install or download something? I'm one of those people who actually go ahead and reads the Terms of Conditions, or Terms of Use before signing anything. Not that it ever matters in most cases, I need the service that I was about to install anyway, but I always like to know what I agree with before I use it. And I’ve been doing it for years with all services that I use.
I'm a Dutch designer and I use Photoshop, Bridge, Illustrator, Reader X, Flash, Flash Player and Premiere. And after the last time I checked the Terms of Use for the Flash Player I feel I had to contact Adobe and give them some much needed feedback. However, if you wish to know the actual feedback you have to read and agree with the Conditions below… No just kidding, let me start off with a short summary.
Short sumary
If you want everyone to use your products please cater your services as simple as possible. That means that you should communicate your service in such a fashion that even those who have little to no experience with legal practices can read your legal documents and understand them.
This requires that you do the following every time you want a user to agree with your Terms of Use:
Directly link the user to the right document that they have to agree on, if they have to agree to several documents offer them several links and specifically state that the user agrees with all these documents at the same time.
List all possible languages that your service communicates with in the same document, that way you are always sure that, no matter what, everyone that you cater your services too can read your legal documents.
Start every Terms of Use document with a Table of Contents that lists all languages that you communicate in so that the user can easily find to the right language and the right page it is on.
Start every Language chapter with a title saying what language it is and then provide a table of contents that lists all the sections of the document so that all sections of the document are easilly navigatable.
Provide a short summary of the entire Terms of Use so that everyone knows what the document will be about and that even laymen who have no experience in reading contracts kan know what they agree with. (Albeit, be it in short terms.)
Provide a way that your user can contact you or your legal department in case your documents contain spelling errors, or in case the reader has questions about the document or the service that is attached to it.
And finally, if you insist on sending your users to one central website that lists all your documents, provide a “frequently used documents” section at the top of your website so that your most populair services can be found directly when needed.
So why do I say these things and why do I think Adobe needs to change his current policy? Let me tell you my full report using the example of Flash Player 12.0.
Product licenses and terms of use Website
In my experience Adobe is the absolute king of terrible terms and conditions. Now don’t get me wrong, this isn’t because their Terms are terrible or evil or anything. It’s just because most modern people have at least two Adobe products on their computer at all time and you'd expect Adobe to take a little responsibility because of this. I'm talking about the Flash Player, for YouTube use , and the Adobe Reader, for reading .PDF files. Adobe's products have regular updates that requiring you to accept the terms and conditions every time. So this is rather annoying if you actually read these terms and call me crazy because I always do.
Allow me to congratulate you if you ever clicked the link that you get when you have to agree with the Terms of Use. My guess is that hardly no-one ever does or obviously no complaint has ever reached Adobe, because the link that it provides is absolutely confusing. It links to this website, http://www.adobe.com/legal/licenses-terms.html and it’s a horror to behold, considering you only want to read the Terms and Coditions of this one service that you really want to use.
To many scaterred documents
If you’ve never seen it, the Terms and Conditions website is a large list of .PDF files that you can only access if you have an active internet connection. Now, note how all these files I'm talking about are .PDFs. Meaning that anyone who wants to read the terms and conditions of the Adobe Reader - before opening a .PDF someone sent him - probably has to already own a functional .PDF reader in order to read the terms and conditions. Be it madness, irony or a false assumption, I don’t know, but it’s a funny thought to start off on this website.
Can't find the right content
Well, there's that. But imagine you are like me and you want to update your Flash player to the new 12.0 version. You click the Terms of Use link before you tick the "Yes I agree box". You go to the website and then you look at this enormous list of documents. And you realise that there is not just one document that you have to read. You quickly spy there are several documents called “Flash” and only one of them is probably the one called "Flash Player version 12.0". But don’t forget the very important “General Terms of Use” of course. Because next to your Flash Player license you also accept Adobe's General Terms of Use. Now nobody tells you that you have to do this, nor is it written on the website itself, you just have to assume this. Because if you ever actually read a Software Terms of Use document before you know that most of them require you to also accept the General Terms of Use.
General Terms of Use may aply
The General Terms is the first document on the website, so that isn't that hard to find.
It’s this document - http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/legal/licenses-terms/pdf/Ado be_General_Terms_of_Use-en_US-20121016_1205_web%20version.pdf
And on February the 17th, in 2014 this link downloads a English-only Terms of Use .PDF document that was last updated on October 16, 2012. That's right, it's two years old and English only, so it was written before the United States presidential elections of 2012. Oh and good luck to those abroad co-workers who really like to know what they have to agree with in order to read that necessary .PDF you just sent them.
But all silliness aside, download it, you open it and you read it and it's an OK terms of use document. Disappointingly enough there is no short summary at the start, so be ready to read all of it. And I mean be ready because this document takes about ten to fifteen minutes to read.
Not easilly accessable
Now, back to the main website, and directly notice how it doesn't provide Adobe’s most used Terms of Use documents at the top of this website. Instead one actually has to look up the specific document at the list of licenses below the General Terms of Use. And let me tell you that that is a long list on the main page, so better be smart enough to pop-up the search function or else you'll be straining your eyes to find what you're looking for.
I looked for the words "Flash Player" and this search function got me six different results called "Flash Player". The first one is hidden under the "downloads" tab of the website - you'll never see it unless you put a little effort into it - a third hit is the same as the second hit and the last hit is the same as the first hit but this time it's a "Download" tab at the bottom of the Website.
But the first interesting hit is found under the title "Services" and is listed as "Adobe Premium Features for Flash Player", which surprisingly enough links you to an actual website instead of a .PDF file.
- http://www.adobe.com/products/eulas/tou_premium_features_for_flash_player.html
This takes about seven to ten minutes to read and it's another fairly standard Terms of Use document. Again with no summary at the start of the document and again only in English, and also it probably isn’t necessary to read unless you got the Premium version of Flash Player.
Terrible to navigate
The third hit for "Flash Player" is a link just called "Flash Player", in this case listed under “Software Products” and it notes to be version "12". This is probably the most important document for anyone agreeing with the Terms of Use for their new Flash Player. Clicking the link downloads the following PDF file:
- http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/legal/licenses-terms/pdf/Fla sh%20Player_12.0.pdf
And if you don't open it in Internet Explore or in Chrome browser, but, let's say for instance in Firefox or just download the document and open it on your desktop, you start at the absolute top of the document. Which is in some form of Arabic... And there is no Table of Content to help you out... And the entire document is enormous and in different languages... And the search term "Nederlands" - that's how Dutch people call their own language, and me being Dutch I’d like to start there - doesn't give any results. Where the search term "English" however has just two results, both in the same sentence of rule no.12 of the English version of the Terms of Use. And not at the top of the actual English language version...
This is again a fairly standard Terms of Use, but this time there is allot of "you can't use this product under these conditions" language used. Reading this document takes about seven to ten minutes and it also doesn't come with a summary at the start.
But search a word in your preferred langauge, scroll to the start of the chapter, read it, agree with it in your mind and go back to the main website because there is still one more hit under the search term "Flash Player".
To many documents with the same name
The last actual document that is linked is listed under the title "Mobile, runtime, and touch app products" and links to "Adobe Flash Player". Implying that there is a difference between Adobe Flash Player and just Flash Player. And also could start off a lot of confusion if I searched "Adobe Flash Player", instead of just "Flash Player". So this document isn't of any interest to you if you were looking for your Flash Player 12.0 update Terms of Use. But if you happen to open it, prepare yourself for the same problem as the last document. Because it also starts in Arabic, has no table of contents, it gives 4 results of the search term of English in the middle of the English language chapter and again no results for the term “Nederlands”. This document takes about seven to ten minutes to read as well.
No form of contact
All in all adding the time it takes me to find and read and agree to ALL documents that are somehow linked to the Flash Player Terms of Use it would costs the average person about an hour to find and read everything. And to me this is allot of effort to know what the hell you are agreeing with when you just want to tick that little box you had presented about an hour ago. And every time my Flash Player, or Acrobat Reader or support tool for one of my Adobe designer Software asks for a update I have to go through this time after time after time again. And I’m assuming that no-one ever does this because else any sensible company would put some effort into changing it.
So that’s why I have decided to write this three page long document and emailed it to Adobe. Since I figured someone has to be the first. But that is until you discover that Adobe doesn’t have a Customers support email address. Everything that they do that involves Support is directed to their Adobe Community Forums. For which I need a account to access and post to, for which I need to comply with another set of Terms of Use, (10 - 15 minutes of read)
- https://adobeid-na1.services.adobe.com/renga-idprovider/pages/tos/en_US/ADOBE_MASTER
And with their “Privacy Policy”, a link that directs you to a preselected language website and offers you another seven to ten minutes of reading material.
Postface
In conclusion I’m going to make a final bold assumption here. Because no-one ever bothers to read the Terms of Use, Adobe couldn't be bothered to make these contracts presentable in a user friendly fashion. Instead whenever you want to download a new update, Adobe just offers a link to the main Terms of Use website and hope you just tick the damn “I Agree” box already. And that is just an absolute disgrace for your company’s legal face, especially for a company like Adobe that frequently presents large and serieus Terms of Use Documents to it’s user base and demands them to agree or get out.

I'm not being a smart alec, but... have you ever had a lengthy conversation with an copyright attorney... about what they do?
I know two personally. One because we went to school together decades ago, and the other because he is on retainer for a client of mine.
What you see in the terms of use (End User License Agreement) IS the revised version... I've never seen the FULL thing, but I'd assume it could hold it's own with the Affordable Care Act, in three areas:
1. The overall number of pages.... necessary or unnecessary.
2. The amount of sense it would make to the average person.
3. The number of people in the world who have actually read it.
I've read nearly all of the license agreements for every product I own from Adobe. Mostly because I have to answer questions about things like Norton, McAfee and Google Chrome being bundled and people say they never agreed to it... Well, by installing anything downloaded from here... they did.
BTW. You can'T install ANY legal, legitimate software from ANY company at all without agreeing to terms of use.
Here's where I will be a smart alec... If you have a problem with that... then you need to stop using computers immediately and permanently, or you're going to have a stroke from the self inflicted stress.

Privacy Notice/Terms of Use for Portal Users

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