Privacy Settings and Outlook 2013 shared mailbox

We just switched to Outlook 2013.  There is one vendor who had been sending emails with the sensitivy setting set to "Private" to a shared mailbox.  It worked fine until the switch to Outlook.  She may also be setting some permssions,
but I could not check that.  I do know they cannot be forwarded or replied all to, however, if that clue helps.
Now this setting, or another setting, seems to be blocking the emails from coming through.  They do come to my personal email, but not this shared mailbox.
Is the setting the issue and can I do anything on my side to enable to come into the shared mailbox?

Hello,
Please try to add the following registry key and then restart Outlook to check the issue again:
Note: Serious problems might occur if you modify the registry incorrectly. For added protection,
back up the registrybefore you modify it.
Registry data to index shared mailboxes:   
Key: HKLM\software\policies\Microsoft\windows\windows search   
DWORD: EnableIndexingDelegateMailboxes   
Value: 1
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

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