Privacy

My contacts and photos have disappeared and now I am seeing someone else's photos and notes on my iPhone and ipad. This is alarming considering all of the personal data contained on both. What can be done to ensure that my personal information remains private?

You're gonna have to go into a lot more detail of what you are talking about before anyone can answer or defend that.
five212 wrote:
  then several days later the same message appeared on another of my contacts without me sending it.
For instance, what does that ^^ mean?
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  • HT201272 can someone help me with this chat session.Font Size You are chatting with an Advisor now. This chat will be recorded. At the end of the session, you can print the transcript or request a copy via email. Privacy Policy Advisor [4:49 p.m.]: Hi, my

    Font Size
    You are chatting with an Advisor now. This chat will be recorded. At the end of the session, you can print the transcript or request a copy via email.
    Privacy Policy
    Advisor [4:49 p.m.]:
    Hi, my name is Jacob. It'll be just a moment while I review the comments you provided.
    Advisor [4:49 p.m.]:
    Hello Machelle, how may I assist you today?
    Customer [4:51 p.m.]:
    Can you please help me recover the new testament of the bible from media group. The have vanished.
    Customer [4:52 p.m.]:
    I need to recover the lost purchases I made from media group. I had all of the new testament.
    Advisor [4:53 p.m.]:
    Thank you for this information, I understand that you are missing some purchases. I do want to apologize for this inconvenience. I will be more then happy to look into  this for you.
    Advisor [4:53 p.m.]:
    Would you be able to provide your Apple ID? This is the email used to sign into the iTunes store.
    Customer [4:54 p.m.]:
    [email protected]
    Advisor [4:54 p.m.]:
    Thank you, one moment please.
    Advisor [4:56 p.m.]:
    Were these individual purchases? If so could you provide the name for each individual purchase?
    Customer [4:57 p.m.]:
    yes it the new testament books of the bible
    Customer [4:57 p.m.]:
    genesis etc...
    Advisor [4:58 p.m.]:
    I apologize, but I am not exactly familiar with the New Testament. Would you be able to provide these names for me so I can locate them on my end?
    Customer [4:59 p.m.]:
    Genisis Mark Matthew Luke John
    Customer [4:59 p.m.]:
    Exodus Levitus Numbers
    Advisor [5:00 p.m.]:
    Just a quick question, were these all audiobooks?
    Customer [5:00 p.m.]:
    Duetoronomy
    Customer [5:00 p.m.]:
    Yes from media group
    Advisor [5:00 p.m.]:
    Okay, are you currently on a computer with iTunes installed?
    Customer [5:01 p.m.]:
    yes
    Advisor [5:02 p.m.]:
    Unfortunately, audiobooks and ringtones are the only items on the iTunes store unavailable for re-download through iTunes in the Cloud. What I can go ahead and do is try and re-add these audiobooks back to your download queue for re-download. Please note if they have been removed or modified on the iTunes store they may not be available for re-download. Would this be okay?
    Customer [5:03 p.m.]:
    yes thank you!
    Advisor [5:03 p.m.]:
    Excellent, one moment please.
    Advisor [5:05 p.m.]:
    I apologize but after reviewing your account, it looks like we have already issued 3 exceptions for you to re-download your audiobooks in the past. Back on 02/23/2013. I apologize but we will be unable to do another exception for you. 
    Customer [5:06 p.m.]:
    that down load did include the new books of the bible that I had.
    Customer [5:07 p.m.]:
    that down load did not have the new testament books of the bible that I had
    Advisor [5:07 p.m.]:
    While reviewing the notes, this was issued to add all available audiobooks bought on your account. I again apologize but I will be unable to issue another exception to you. As the previous advisor did inform you to make sure to back up your files.
    Customer [5:08 p.m.]:
    the other advisor did not down load the new testament books. The advisor did not restore all of the books that I had originally brought.
    Advisor [5:10 p.m.]:
    While looking closer, the books that you are missing are no longer available to be re-downloaded. This is the reason why they were not added back to your download queue when he issued them. Unfortunately, as we do not handle the content on the iTunes store you will need to get in contact with the publisher of the content as they were the ones two remove or modify these books on the iTunes store. If you would like I can provide a link to their support site.
    Customer [5:11 p.m.]:
    yes they are I saw them.
    Advisor [5:11 p.m.]:
    They may have been modified by the content owner. This will be the reason why they were not added. As Apple does not control 3rd party content on the iTunes store. You will need to get in contact with them as we are unable to re-add this content back to your download queue.
    Customer [5:12 p.m.]:
    it is I just looked at it in the itunes store
    Customer [5:13 p.m.]:
    the material is still the same. The store does have it.
    Advisor [5:13 p.m.]:
    Machelle, if the items have been modified since you bought them, they will be unavailable for us to issue them back to you. You will need to get in contact with the providers for these books as they are the content owners and we do not have access to issue these back to you.
    Customer [5:14 p.m.]:
    the are still the same bible books that I purchased at the store.
    Customer [5:14 p.m.]:
    The audio books are the same. When I buy it again nothing will be different.
    Advisor [5:14 p.m.]:
    Machelle, I understand this. This is what our records are showing. When the previous advisor tried to re-issue them to you they were unable to as they have been modified on the iTunes store.
    Advisor [5:15 p.m.]:
    In order to receive further support for this issue you will need to get in contact with Media Group as they are the content providers for these audiobooks.
    Customer [5:15 p.m.]:
    I will buy them from another source. Don't say they have changed. The books are the same books I brought. They are at the store.
    Advisor [5:16 p.m.]:
    Machelle, Apple does not handle the content for 3rd party publishers on the iTune

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    In your privacy policy, you state that the percentages and durations of books read are being collected to ensure that publishers can choose a metered price model. Prices which depends on the duration for which the book was read.
    Give me an example of a company with such a price model? Are the information being collected even where the companies have not asked for the information, even when the metered price models are not being used?
    Here is an extract från the privacy policy:
    What information does Adobe Digital Editions collect and how is it used?
    The following information may be collected when an eBook with DRM is opened in Adobe Digital Editions software. If an eBook does not have any DRM associated with it, then no information is collected.
    User GUID: The User GUID is a unique value assigned in place of your User ID and is used to authenticate you.
    Device GUID: The Device GUID is a unique value generated to identify your device. It is used to ensure that the eBook may be viewed on your device and that the number of devices permitted by the license is not exceeded.
    Certified App ID: This ID represents the application that is being used to view the eBook, in this case Adobe Digital Editions. It is necessary to ensure that only a certified application may display an eBook. This helps to minimize piracy and theft of eBooks.
    Device IP (Internet Protocol): This identifies the country you are located in when you purchase an eBook.  It is used by eBook providers for the enablement of localized pricing models. Only the country identifier of the Device IP is stored.
    Duration for Which the Book was Read: This information may be collected to facilitate limited or metered pricing models entered into between eBook providers, such as publishers and distributors. These models are based on how long a reader has read an eBook. For example, you may borrow an eBook for a period of 30 days. While some publishers and distributors may charge libraries and resellers for 30 days from the date of the download, others may follow a metered pricing model and charge them for the actual time you read the eBook.
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    Information provided by eBook providers relating to the eBook you have purchased: The following information is provided by the eBook provider to enable the delivery of the eBook to your device:Date of eBook purchase/download
    Distributor ID and Adobe Content Server Operator URL
    Metadata of the eBook, such as title, author, language, publisher list price, ISBN number
    How is the information transmitted?
    The data is sent periodically to Adobe via a secure transmission using HTTPS.
    How is the information used?
    Adobe uses the information collected about the eBook you have opened in Adobe Digital Editions software to ensure it is being viewed in accordance with the type of DRM license that accompanies that eBook. The type of license is determined by the eBook provider. For more information on how each piece of data is used, please see above.

  • Questions on privacy and safari, browser history; top sites; private browsi

    In one thread someone suggested that those concerned about the privacy of their web browsing and its history try Private Browsing. What are the consequences of Private Browsing? Does Private Browsing interfere with some of the web page features or javascript from working when I'm trying to access a page that has java or Flash? Will my bank's website load ok etc? I guess I was a little worried it would stop the showing of the last page visited and if so then hopefully that won't stop some sites from functioning.
    Is Private Browsing the best way to go all around for those concerned about privacy loss in Safari or does it not really help much? I wonder why it isn't the default.
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    For this reason I will be setting Firefox or any other browser I feel is more private than Safari, possibly Camino, to be my default browser. I will probably only be using Safari when a site won't work without it, same as when I used to settle for Internet Explorer on my windows computer when Firefox didn't work.
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    Perhaps Google gets no info if I do not type anything into the google search bar. I wish I could drag it off the menu bar however. (If I want to go to google, I know how to type google.com for crying out loud).
    I hope Apple will hold the line on its partners re: privacy in products like iPhone and Safari that work with its partners regardless of their tendencies to disrespect privacy.
    Does anyone know if the fact that this Safari software wants to learn what my favorite sites are affects outside parties including Apple, Google, and/or others possibly getting access to info on my browsing habits?
    If i allow the Top Sites page to work, will it just be something I MYSELF have access to the info on or are the URLs of my favorite sites reported to Apple, Google, or others?
    Does hitting RESET clear things out in this regard? I'd like to use these tools if I could be sure that using Safari doesn't turn the computer into a spyware tool for outside entities, commercial interests and governmental interests to mine data from.

    Barry Hemphill wrote:
    Hello r:
    If you think Safari, Firefox, or anything else will mask your browsing habits from someone who really wants to know, you are not being realistic.
    I tend to discount justifications of privacy encroachments I sometimes encounter to the effect of "snooping is done by certain commercial and governmental parties as the way things 'just are', so shut up and don't worry". Customers who do not air their concerns and questions cannot have any expectation that the developer will be aware of their concern if they sit mute.
    I sometimes pay for additional software to protect my privacy. I also use Firefox with Noscript and adblocking third party software rather than just sit with what the big corporations leave me with; there is a third party program for Safari I tried called PithHelmet for example, but then it seemed to not be loaded with the new Safari update and its developer dud not provide me any communication (although I got help here on how to find the program so I could remove it); so I may not use Safari as much compared to whatever browser I find has better privacy and security measures.
    If you go to the Safari help menu and enter +"private browsing,"+ you will find a complete description of what that function does for you. In answer to one of your questions, it is not a default because one loses a good deal of functionality. I would be most perturbed if that was made the default.
    Ok, I will try to learn the functionalities lost, thanks.
    You can set the history to be deleted after one day (or longer). If you are concerned, it is quite easy to clear history before you sign off.<</div>
    I've been using RESET to clear my history in the past; I assume it still works although Reset doesn't seem to permanently make certain cookies with future expiration dates go away permanently, which I find come back later even without my visiting a site for weeks and this was happening in the previous version of Safari too.
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    That doesn't work in terms of just removing the Google search bar at the top right, I see.
    I did not want to lose my blank for typing a URL; I only want the thing out to the right that says Google on it, which seems to use Google's search engine to go away. I certainly hope that every time I type a URL into the blank at the left top (which is not the part over to the top right that says Google and a magnifying glass) that I'm not having Google track my URLs I visit like they would if I put a search term into the blank at the top right, but maybe it does since the two are forcibly linked.
    I guess I'd have to try Command L - Open Location in the Find menu if I want to try to go to a URL without using the URL blank at the top left I normally type in. I would only want to go to that trouble if typing in the top left blank for URLs results in Google tracking my URL visits like they certainly would if I typed in the top right google tool bar and hopefully Open Location does not result in the same issue.
    if i allow the Top Sites page to work, will it just be something I MYSELF have access to the info on or are the URLs of my favorite sites reported to Apple, Google, or others?
    I seriously doubt that Apple (or anyone else) is "reporting" anything about you to anyone. As you are no doubt aware, most web sites store cookies on your system when you visit that site. The information stored varies, but you can, of course, block cookies if you wish.
    I have the ability to block cookies, and I use Noscript a lot too with Firefox (although that set up does not always work with a few webpages here and there, so sometimes I have to use Safari or Camino). I use Safari less and less because there is no Noscript type of third party software for it. The only time I feel I have no choice but to use Safari on my Mac is when I go to my Mobileme account.
    My concern is of Top Sites "learning" my favorite sites and displaying to me the names of a lot of suggested URLs, as to who else is receiving that data; hopefully no one. Maybe I'll get to where i find info explaining that Apple and Google aren't collecting data about my "top sites" if I use that feature.
    It's just that there has been an increasing amount of privacy intrusion in the commercial realm combined with a corporate arrogance in terms treating consumers as though there is no need to make any assurances or explanations to consumers to help them trust the privacy. Instead we get browbeaten by various parties about how stupid or obvious we are if we ask a question to remind the corporation it's an issue to those of us who want to feel comfortable with the privacy of the software we use.
    I'll try to use the Feedback form to ask as well.
    At the risk of stating the obvious, it is quite easy to find out all sorts of information about an individual if one is interested. If you are really concerned, I suggest you severely limit your use of the Internet.
    I may well limit my use of the internet if what you say is true that there is no way to do any reading on the internet without being spied on by commercial and governmental interests.
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