Private Message Error Message (please help)

An employee attempted to send a private message to another employee. The following error message was received:
Email is invalid and Email not supported email domain; contact an admin to invite.
The person initiating the invite is able to send and receive private messages from other users.
Please Help!

Thanks for your response! The receiver is able to send and receive private messages from me (but not from someone else).  They both appear to be community members and are able to send and receive messages from me. Additionally, all of our email domains are the same.

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