Pro 6 and Pro 7

I have FCP 6.06 installed. I am using mountain lion. I heard that 6.06 is not stable on Mountain Lion. I bought FCP 7 online and I wanted to keep 6.06 to make sure 7 works well. Does anyone know how to install 7 with 6 still on my system? Apple told me they cannot offer phone support. They did tell me I should "hide" FCP 6. Has anyone done this and have any suggestions?
Thanks

Clone your startup drive to an external bootable drive and then install fcp7. If things go south, you can clone back to your internal startup drive.
Here's a user tip on cloning your startup drive.
https://discussions.apple.com/docs/DOC-2494
And here's a user tip on OS and FCP installation best practices
https://discussions.apple.com/docs/DOC-2861

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HP Printers - 8000 Pro and Pro 8500A Plus all in one wireless setups

First, six weeks of customer support has not been able to get my 8500A Plus all-in-one install on my XP Pro SP3 laptop. I've uninstalled the printer using HP's utility, the Control Panel and still can't install it wireless to this laptop. I am about to attempt an Ethernet connection, but have little to no confidence in it's success. The support has been terrible - repeating the same steps over and over, promising call backs and never calling back, promising escalation and always talking to a level 1 support person that repeats the exact same steps, and promises to solve the problem. The last person couldn't figure out how to shut off the wireless feature on the printer - it hung every time I did what he told me too. I also get periodic "crashes" white screens on the printer's display and all of the lights flashing.
Anyone have a suggestion? HP want to replace this printer?
Second, since I've had so much trouble with the 8500, the uninstallation process uninstalled the 8000 Pro I had on my network, wireless and working. Now, the installation of the 8000 Pro has failed three times. I'm attempting a USB installation with hopes to switch to wireless, but the process (at around 33% of step 3 of 4) is taking hours! What gives?
Any suggestions? I surely don't want to call HP Customer Care for support, and waste another six weeks on a second printer.

This alignment page document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03094803&lc=en&product=4116838&tmp...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Backward Compatibility of Acrobat 9 Pro and Pro Extended

if I make a pdf with a swf or mov. file in Acrobat Pro Extended, can someone with Acrobat 6 or 7 see those features when they open it up?
Where is there a chart for these version differences on the website. I could not find it readily.

It depends. How are you inserting the mov/swf file in Acrobat 9?
Once you click the insert video/flash button in Acrobat Pro Extended, you'll see a dialog with lot of text (read it :-)). Essentially, by default the .mov would be converted to flash video and embedded in PDF file. This would be viewable only in Acrobat/Reader 9 and users on a lower version will get a message to update their program. On the plus side, the video would be played natively by Acrobat/Reader 9 and users would not need any player like Quicktime installed to view the video.
On the same dialog, there is an option (link) to "create legacy multimedia content". If you choose that option you can create files with video that can be viewed using Reader 5/6 but would require user's machine to have a native video player installed.

MACBOOK PRO and PRO RES

Hello all!
I am researching buying a 15" middle tier, macbook pro for video editing. I understand you need an HD video card to capture the HD video to convert into Pro Res. But once its in the pro res format, can you use a macbook pro to edit it?
And if you can, is it extremely slow that's it's not really worth it?
Or do you that AJA I/O to edit the pro res video with the mbp?
Also, I looked into the eSata external drives to use the mbp, but when I checked out the specs on G-tech, the pdf comparison for speeds between esata and firewire 800 was miniscule. Isn't esata supposed to be much faster than firewire?

You can most definately edit ProRes on a MacBook Pro. FW800 RAIDED drive would be required for this, like the G-Raid, FirewireVR, LaCie D2. However, eSATA is faster and MUCH better. I don't know where you got your numbers for FW800-eSATA comparison, but if they are single drives, eSATA is 20MB-40MB/s faster. Get Raided drives and it is VASTLY different. 75MB/s for FW800 Raid 0 hardware raided drives (G-Raid) vs 140MB/s eSATA (S2VR Duo).
I can edit ProRes with my Powerbook G4 laptop...I just can't capture it.
And with the I/O HD, you have the perfect remote ProRes setup...and because it is a Firewire capture device, you must have an eSATA drive...well, you can get a firewire card, but eSATA is much better.
Shane

Logic Pro and Pro Tools DAE

Hey whats up.
I got Logic Pro, Pro Tools HD2, (2) 96ios, and (2) 1622s.
I have 48 inputs...
I want to be able to use Logic's soft synths and have the outputs go into my Pro Tools Audio Interface.
I was reading the TDM guide and some questions here but I can't figure out what I'm supposed to do.
I go to Audio Hardware and Drivers... but it only shows Core Audio. Not DAE or DTDM. Do I have to install something with my Pro Tools system to make them show up?
Also, Is it possible to have Logic's Soft Syths go directly to Pro Tool's interfaces?
Thanks very much for any help on the matter.
Josh
Mac Pro Mac OS X (10.4.8)

My system is working fine besides this.
But when I got to Audio Hardware and Drivers I only have a Core Audio tab... Not DAE or DTDM.
I called tech support and they looked on the Pro Tools website. It says:
* Logic Pro 7.2 is supported on Intel-based Mac versions of Pro Tools only via Core Audio at this time.
So this means that I can't output my synth sounds out to separate Pro Tools channels???
I'm ready to give up and wait for an update but can this really be? I have Pro Tools HD2 and a Mac Pro. They are too new??? I hope I'm wrong. What do u think?
Thanks very much.
Josh
As for the Key Commands, it was the next plug-in and I assigned them to + and -.... Thanks guys!
Mac Pro Mac OS X (10.4.8)
Mac Pro Mac OS X (10.4.8)

I've uploaded Acrobat XI Pro and it freezes when I'm using it. I uninstalled and re-installed. When I login, it says that it is unable to validate the account and has an option to use the trial. How do I fix this?

I've uploaded Acrobat XI Pro and it freezes when I'm using it. I uninstalled and re-installed. When I login, it says that it is unable to validate the account and has an option to use the trial. How do I fix this?

This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os

I'm using matchbook pro and I'm unable to find iPhoto after upgrading to Maverick os

Open the Mac App Store application and see if iPhoto is under your "Purchases" tab.
Clinton

How do I uinstall Yosemite? It's not compatible with my older MacBook Pro, and I can't connect to my printer or use safari

How do I uninstall Yosemite? It's not compatible with my older MacBook Pro and I can't connect to my printer or access Safari

How to Downgrade OS X Yosemite Back to OS X Mavericks

Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

Products:
HP Officejet Pro 8600
Macbook Pro (Mac OS X, Version 10.7.5)
Macbook Air (OS X, Version 10.8.2)
Question:
Why did my Macs initially print fine, but now will not print at all?
Full Story:
I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
The HP Officejet 8600 was added to my network about 2 months ago.
I added a Macbook Pro and a Macbook Air about 3 weeks ago. Both Macs printed just fine for about a week. Then suddenly they stopped. I spent about 2 hours on the phone with HP Service, and they finally said it must be my router. So I called Netgear. Netgear was useless! They wanted me to agree to charges for services before they would even discuss the issue.
Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600. The PCs print fine.
The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
Please help, I appreciate any support.
As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
Thank you,
This question was solved.
View Solution.

Hi,
More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
First try unplugging the router for 30 seconds.
Plug it back to the power and wait for 2-3 minutes.
Turn the HP printer Off and back On, then check for any difference.
If the same persists, try changing your router configuration as following
Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
Click the Advanced tab.
Click the Setup option from the menu, then click on WAN Setup.
Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
Click the LAN Setup on the same Setup menu.
Set the RIP Version as RIP-2 and Apply the changes.
Reboot your router and then check for any change.
I hope you may find that information useful, you may also use the user guide below for further information:
http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it.

I have a MacBook Pro and an 1TB WD my passport for mac. I bought a second hard drive to act as back up and when I went to do this the original passport won't mount. It is showing in disc utility but it will not repair. I am told the mac cannot repair it and I need to back up the files and then restore the hard drive. But I can't open the hard drive to move the files onto the new one!
Help me please. I am not very technical so please answer as if I have no clue!! This hard drive has my iPhoto on it and all my pictures of my son, wedding and my current photography course so I desperate to get it back!
Any help will he appreciated!

disk0s2: I/O error.
disk0s2: I/O error.
The MBP's disk is damaged and requires replacement.
Genius Bar Reservations: http://www.apple.com/retail/geniusbar/

I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to pur

I have a macbook pro, and am trying to update my software. I recently bought an iphone 5, and my software is to out of date to sync my phone with itunes. I currently am running 10.5.8 and I need to update to atleast 10.6.8. Just wondering if I need to purchase it from apple or if there is an easy/free way to update it.

you need to purchase it: http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard. It is only on a disk, not in download form.

I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. suggestions to complete backup please?

I have an older macbook pro and the hard drive is starting to go (making loud noises). i tried to back up to an external hard drive (my passport essential se) using time machine and the computer keeps shutting down. the same thing happens when just trying to save my pictures from iphoto to a flash drive. suggestions to complete backup please?

Sounds like you'll need to access that drive while it is not booted. You need to replace it anyway, so do that, then one way or another (ext enclusure, et), access it and copy files.
If you keep trying to boot it, you might kill it for good and not get your files, so just swap it out first.

I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have. Can I uninstall it and go back to an older version that would have screen recording? If so, how? Step by step needed. Thank you for your time.

I have quicktime pro and it does NOT have the screen record mode that Quicktime is suppose to have. Can I uninstall it and go back to an older version that would have screen recording? If so, how? Step by step needed. Thank you for your time.

Did you remove Quicktime X?
On a normal install Quicktime 7 is installed in the Utilities folder and Quicktime Pro in the main Applications folder.
You will need to reinstall OS X to get Quicktime X back if you have deleted it.
I notice yor profile says 10.5.8. Quicktime X is only available on 10.6 and above.

My wife and I have 2 new iPhones and also have a mac book pro and an iMac. How can we share apps, music and contacts between all these?

My wife and I have 2 new iPhones and also have a mac book pro and an iMac. How can we share apps, music and contacts between all these?

Use the same Apple ID and password for purchasing in all these devices.

I am working in Adobe Acrobat 9 Pro and just created a pdf form from a MS Word document. I need to find out how to have a date field in my form which will update automatically. Can some one out there help me?

I am working in Adobe Acrobat 9 Pro and just created a pdf form from a MS Word document. I need to find out how to have a date field in my form which will update automatically.

Update automatically under which circumstances, exactly?

I recently purchased a macbook pro and i am trying to put some camcorder footage from my sony vx 2000 onto iMovies. for some reason i cannot import or capture any footage from my camera and tapes onto the imovies. i have the 9 to 4 inch pin firewall cable

i have a sony vx2000 and a macbook pro and i obtained the 9 to 4 inch firewall cable. my issue is that cant get any footage from my vx2000 to my imovies. i have looked up how to do it online and they make seem like you just plug it in and go its all golden. but not for me what am i doing wrong it does seem to be recoginize that my camera is even plugged in and no way letting import of capture any of my footage to my imovies. please help

The camera must be plugged in to AC power (not batteries only). And generally, the camera should be set to Play mode, not recording mode.

Pro 6 and Pro 7

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